E-Business

As Nigeria marks 19 years of democracy after the return to civilian rule, opinion is divided on how well the country has harnessed the dividends of democratic governance.
While a school of thought holds that the dark days of military dictatorship and autocratic rule, which the return to democracy in 1999 put paid to, remains a high point worth celebrating; there is a contrary view in many quarters that, in spite of the switch from jack-boots to civilian attire, Nigeria remains mired in a seemingly unending struggle to enthrone the values of true and all-inclusive democracy.
On May 29th 1999, Nigerians had witnessed a momentous change of guard; one which finally saw the country shed its well-worn toga of a pariah state when Chief Olusegun Obasanjo took office as President of Nigeria, the first elected and civilian head of state following 16 long years of military rule.
Nineteen years after, the jury is still out on whether our nascent democracy is thriving…
One area in which a sense of democracy has thrived and continues to thrive, however, is the Nigerian e-commerce sector.
For long regarded as a potential cash-cow, e-commerce in Nigeria has seen the influx of a number of entrants or players, foreign and local, all of whom capitalized on the freedom and democratization of access to take roots, spread their tentacles and attempt to reap the windfall from an industry that has been severally predicted to explode.
And why not?
With a booming youthful population, growing internet access and an aspirational mindset among the majority of its populace, e-commerce in Nigeria is widely regarded as the next big thing; an industry that could transform even the most hopeless start-up to a multi-million-dollar company in a couple of years.
Experience, nevertheless, tells a different tale.
A tale of false starts, of shattered dreams, of the untold stories of many who came, saw and quietly exited the scene.
The Nigerian business terrain, democratic though it may be, is a tough one to successfully navigate. Aside the near-absence of any form of government support for the technology sector, in which e-commerce is firmly situated, start-ups in this industry face a herculean battle to stay afloat.
It is a battle akin to swimming against a strong tide.
In addition to being a cost-intensive venture, cracking e-commerce in Nigeria requires a large dose of local knowledge; not only of the peculiar business terrain but also of the cultural nuances and predilections that shape the shopping behavior of the average Nigerian.
One of these shopping traits is the uncompromising desire of every Nigerian for genuine quality.
You may claim to offer the best prices unmatched anywhere else but as long as the item or product in question is fake or sourced from a grey channel, you had better not waste that marketing budget.
Here in Nigeria, e-commerce is democracy; a democratic rule governed by offering the average shopper a range of shopping platforms, online and offline; a multiplicity of payment options: cash, online payment, e-wallet, etc. and delivery solutions that guarantee no late delivery stories.
Above all, you must provide access to genuine products and take responsibility for it.
In reality though, a pertinent question worth asking: how many e-commerce companies in Nigeria can claim absolute responsibility for the quality of products they carry? How many can trace the source of their items to the Original Equipment Manufacturers? And how many can boast of owning warehouses for stocking large volumes?
Perhaps, only one stands out…
Recently, smart Nigerians have begun pushing a movement to enthrone quality democracy in their shopping activities; a democratic insistence on quality.
It began like a whisper that started catching on in social circles and has now gained currency among many.
Konga Me
A phrase that brings to life the determination of every Nigerian shopper to get only the very best quality. Put in another way, Konga Me is a new universal language for genuine products only. It is a term that has become popular, not only among young ones, but among adults and trendy youths to differentiate quality products from fake ones sourced from unreliable platforms.
Used to refer quality-minded shoppers to Konga, the e-commerce giant that emerged from the merger between Yudala and Konga after the latter’s acquisition by the Zinox Group, Konga Me is also used to request for quality gifts or favours from friends, family and associates.
As Nigeria marks 19 years of democracy today, Tuesday May 29th 2018, there is no better time to insist on quality product democracy… Indeed, no better time to Konga Me.
E-Business
Firm Identifies Global Scam Activity Linked to the Release of Avatar 3

The premiere of Avatar 3 has taken place in several countries and has been accompanied by a noticeable increase in online interest. Amid the heightened attention surrounding the release, Kaspersky experts identified an increase in cyber-scam campaigns that exploit the movie’s launch and users’ desire to watch it online. The fraudulent websites target users across multiple regions, indicating attempts by attackers to reach a global audience.

The scam operates as follows: cybercriminals create suspicious websites that offer online access to the Avatar 3 movie. Attackers place particular emphasis on localisation, publishing the sites in multiple languages to attract users from different countries. However, the translations are often poorly executed and contain grammatical errors and inconsistencies, which may serve as indicators of fraudulent activity.
When users attempt to start the video, they are presented with a fake media player and prompted to register in order to obtain “full” or “unlimited” access to the film. As part of the registration process, users are asked to provide personal information, including an email address and mobile phone number.
At later stages, scammers may request additional data, including payment details, under the guise of activating a “free trial.” This creates risks of credential compromise, particularly if users reuse passwords across multiple services, and may also lead to financial losses.
“Cybercriminals consistently exploit major movie premieres to capture users’ attention and increase the effectiveness of their schemes. We advise accessing films only through official platforms and exercising caution when encountering websites that request personal or payment information. It is also important to use reliable security solutions to protect all devices, including mobiles,” comments Olga Altukhova, Senior web content analyst at Kaspersky.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
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