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85 Percent of IT Leaders See AI Boosting Productivity, but Data Integration and Overwhelmed Teams Hinder Success

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New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organisations over the next three years — a welcome relief as they simultaneously report a 39% increase in IT requests in the last year alone. However, 62% also say their organisation isn’t yet equipped to harmonise data systems to fully leverage AI, which is impeding the transition and further heightening the strain on their teams.

Adding to these concerns, 98% of IT organisations today report experiencing at least some degree of challenge with their digital transformation efforts, with 80% citing data silos as a concern and 72% grappling with systems that are overly dependent on one another.

MuleSoft’s annual Connectivity Benchmark Report surveyed 1,050 CIOs and IT decision makers around the world to understand these challenges and how organisations can use integration, automation, and APIs to build successful AI strategies.

Successful AI strategies rely heavily on strong data integration strategies in order to reap the benefits of improving operational efficiency, productivity, and employee and customer experiences.

  • AI is the bellwether: IT leaders expect a 69% increase in the average number of Large Language Models (LLMs) they’ll use over the next three years, with 80% of organizations reporting they already use multiple predictive and generative AI models today.

  • Integration is a primary hurdle to AI innovation: While AI drives efficiency and productivity, it is dependent on integrated data. However, only an estimated average of 28% of apps are connected and 95% of IT leaders report integration issues are impeding AI adoption.

  • Security, trust remain as barriers to adoption: 64% of IT leaders are concerned with ethical AI usage and adoption.

Breaking down data silos can unlock AI’s full potential and provide a seamless user experience

Data silos are significant barriers to progress and business value, with 81% of respondents reporting that silos are hindering digital transformation efforts. As a result, there’s a greater need for better integration to unify all structured and unstructured business data to power and deploy trusted, relevant AI across all business functions.

  • Organisations are challenged to connect data with AI applications: 72% of IT leaders find their current infrastructure overly interdependent, with 62% reporting their organisation is not equipped to harmonise their data systems to leverage AI technologies.

  • Data insights go untapped: 75% of organisations say they’re struggling with integrating data insights into user experiences.

  • Digital customer experiences aren’t fully baked: Only 26% of organisations believe they provide a completely connected user experience across all channels.

Automation is essential as business users seek self-sufficiency, yet overburdened IT teams largely hold the keys.

IT teams are often responsible for automation adoption, but remain cautious to allow business stakeholders to self-serve — only 22% of IT leaders report that their strategy to help non-technical business users integrate apps and data sources via APIs is up to date. Simultaneously, a skills gap within IT teams poses a hurdle. Closing this gap through strategic collaboration and upskilling is essential for organisations to best use automation for both innovation and efficiency.

  • IT teams are under immense pressure: IT teams are struggling to integrate efficiently, as 98% report facing challenges regarding digital transformation. Skills gaps and compliance concerns top the list of IT challenges.

  • AI can help IT teams’ performance: 85% of IT leaders expect AI to boost developer productivity.

  • IT teams use Robotic Process Automation (RPA) to ease the burden: IT teams are increasingly adopting automation to manage high demands, with one in three teams now preferring RPA, a notable rise from 13% in 2021 to 31% in 2023.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Konga, CeraVe Ink MoU for Exclusive Launch of L’Oreal Product in Nigeria

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At long last, relief is here for the skincare enthusiasts in Nigeria! Konga Health, Nigeria’s premier digital healthcare distribution company, has sealed an exclusive partnership with CeraVe, a leading global skincare brand under the L’Oréal umbrella, to launch its product in the country. L’Oréal is the world leader in beauty: makeup, cosmetics, haircare and perfume in terms of quality, efficacy and safety.

Konga Health

Through Konga Health, a technology-driven healthcare solutions company focused on revolutionizing the healthcare value chain and a member of the Konga Group, this exclusive collaboration will debut with the renowned CeraVe line, offering unbeatable prices and free delivery to some locations Nationwide.

This enhanced partnership empowers Konga Health to onboard pharmacists, physicians, and other healthcare providers Nationwide to support the distribution of CeraVe’s product line. This initiative includes opportunities for recruitment, partnerships, and collaboration to ensure that high-quality skincare solutions are accessible to all nationwide.

This strategic alliance ensures that genuine CeraVe products reach Nigerian consumers swiftly and conveniently, leveraging Konga’s extensive e-commerce infrastructure. Concerns about counterfeit items that often plague the beauty and skincare market are now a thing of the past, as Konga becomes CeraVe’s official distributor in Nigeria.

CeraVe now boasts a dedicated official shop-in-shop (SIS) on Konga.com, serving as a one-stop destination for all authentic CeraVe products. Shoppers can directly access top-tier skincare solutions identical to those available globally.

Starting Monday, July 15th, CeraVe’s flagship products, such as the Cerave’s Hydrating Cleanser, Foaming Cleanser, SA Smoothing Cleanser, Fragrance-Free Moisturizer with 3 Essential Ceramides & Hyaluronic Acid, Barrier-Reinforcing Moisturizing Cream, Night Cream with Niacinamide, Exfoliating Salicylic Acid Foot Cream, Retinol Serum, Eye Repair Cream, Facial Moisturizers, Hyaluronic, and Vitamin C Serums, will be readily available on the Konga Health and Konga.com platforms, offering customers a seamless and convenient shopping experience.

Nnenna Emenyonu, Senior Vice President of Konga Health, expressed her excitement about the partnership, stating, “We are thrilled to partner with CeraVe, a brand synonymous with quality and scientific excellence in skincare. This collaboration allows our customers access to top-tier skincare products that are dermatologically tested and proven effective.”

Rabah Deroueche, LID LDB SSA and Business Development Director at L’Oreal, shared similar sentiments, noting, “Our partnership with Konga marks a significant milestone for CeraVe in Nigeria. By leveraging our commitment to quality skincare products and Konga’s platform, CeraVe can reach a wider audience and address the skincare needs of Nigerian consumers. This collaboration ensures Nigerian consumers can easily access our products and experience the benefits of our dermatologist-developed formulations.”

CeraVe has earned its stellar reputation globally through scientifically backed formulations. Developed in close collaboration with dermatologists, CeraVe products meet the highest standards of skincare and are celebrated for using essential ingredients that ensure optimal skin health.

The partnership between Konga and L’Oreal establishes Konga’s standing as a trusted e-commerce platform offering only high-quality products. As the official distributor of CeraVe, Konga is dedicated to maintaining the brand’s integrity by providing shoppers with authentic products that meet their skincare needs.


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TD Africa Partners CISCO on Tech-Skills Development in Africa

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In its continuous drive to bridge the widening skills gap in Africa’s technology sector, TD Africa, Africa’s largest technology distribution company, has partnered with Cisco on its month-long inaugural training program.

TD-CISCO

The program, the first of its kind in the TD Academy training series, was aimed at empowering young minds with technical skills and professional exposure.

The initiative, titled “Introduction to Cisco Networking Solutions and Workplace Professional Skills,” exemplifies TD Africa’s comprehensive and futuristic approach to technology education and professional development, empowering individuals and businesses to thrive in the digital age.

This innovative series of pooled training aims to equip the participants with the foundational knowledge of Cisco networking solutions, which is critical for building and managing robust IT infrastructure and workplace professional skills, recognizing the importance of soft skills in today’s dynamic work environment.

This combined focus on technical competence and professional development aligns with TD Africa’s robust approach towards impacting appropriate skills set into young people.

Cisco’s extensive portfolio for this first leg of TD Academy encompasses carefully curated programs in cybersecurity, data analysis, and Artificial Intelligence (AI) to address the most sought-after skills in the African technology market.

For Mrs. Chioma Ekeh, CEO of TD Africa, the company’s dedication to bridging the skills gap is not a one-off training program nor limited to knowledge transfer.

Her words: “We understand the critical need for a skilled workforce to propel Africa’s digital transformation. Through our collaborative training programs with industry leaders like Cisco, we are committed to equipping individuals with the right tools and knowledge to succeed in this exciting field.”

Amblessed Ubong, one of the beneficiaries of the training program, said, “I recently completed a four-week training at the TD Academy; it was enriching and transformative.

“The sessions were thought-provoking, the trainers were passionate, and the environment was highly supportive. Collaborative projects enhanced my teamwork skills and made learning enjoyable.

“I left the TD Academy with a wealth of knowledge and a renewed enthusiasm for my career.”

Impressed by the exceptional talent emerging from the program, Africa’s number one tech distribution company immediately recruited some of the top graduates who participated in the training program.

This commitment to recognizing and nurturing talent further strengthens the technology ecosystem in Africa, creating a pipeline of skilled professionals for the future.

By empowering individuals and businesses with the necessary skills and knowledge, TD Africa is further stamping its foot in the sand of time, playing a pivotal role in Africa’s digital renaissance.


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Davido Launches Chatter, Own Social Media App

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David Adeleke, Nigerian musician well known as Davido, has launched Chatter, a new social media application.

Davido Launches Chatter, Own Social Media App

Chatter is a social audiovisual utility platform designed to help amplify the voice of content creators and connect them with a vibrant community.

However, the app’s usage goes beyond content creators; business-minded individuals, as well as people looking to connect, have a place on it.

The musician used his social media accounts to announce the app’s release.

He gave a brief history of the development of the software and its features with his friend.

The well-known musician from Nigeria stated that he and Sir Banko, his close friend  are the owners of the app.

The music icon posted information about Chatter, a social audiovisual utility platform that connects content creators to a lively community and helps them magnify their voices.

In the past eight months, Davido has undertaken three internet projects.

Recall that the musician introduced his cryptocurrency.

However, the $DAVIDO coin fell a few days after it launched, prompting some cryptocurrency fans to call it a scam and a rug-pull.

 

 


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