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85 Percent of IT Leaders See AI Boosting Productivity, but Data Integration and Overwhelmed Teams Hinder Success

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New Salesforce research shows 85% of IT leaders expect AI to increase developer productivity at their organisations over the next three years — a welcome relief as they simultaneously report a 39% increase in IT requests in the last year alone. However, 62% also say their organisation isn’t yet equipped to harmonise data systems to fully leverage AI, which is impeding the transition and further heightening the strain on their teams.

Adding to these concerns, 98% of IT organisations today report experiencing at least some degree of challenge with their digital transformation efforts, with 80% citing data silos as a concern and 72% grappling with systems that are overly dependent on one another.

MuleSoft’s annual Connectivity Benchmark Report surveyed 1,050 CIOs and IT decision makers around the world to understand these challenges and how organisations can use integration, automation, and APIs to build successful AI strategies.

Successful AI strategies rely heavily on strong data integration strategies in order to reap the benefits of improving operational efficiency, productivity, and employee and customer experiences.

  • AI is the bellwether: IT leaders expect a 69% increase in the average number of Large Language Models (LLMs) they’ll use over the next three years, with 80% of organizations reporting they already use multiple predictive and generative AI models today.

  • Integration is a primary hurdle to AI innovation: While AI drives efficiency and productivity, it is dependent on integrated data. However, only an estimated average of 28% of apps are connected and 95% of IT leaders report integration issues are impeding AI adoption.

  • Security, trust remain as barriers to adoption: 64% of IT leaders are concerned with ethical AI usage and adoption.

Breaking down data silos can unlock AI’s full potential and provide a seamless user experience

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Data silos are significant barriers to progress and business value, with 81% of respondents reporting that silos are hindering digital transformation efforts. As a result, there’s a greater need for better integration to unify all structured and unstructured business data to power and deploy trusted, relevant AI across all business functions.

  • Organisations are challenged to connect data with AI applications: 72% of IT leaders find their current infrastructure overly interdependent, with 62% reporting their organisation is not equipped to harmonise their data systems to leverage AI technologies.

  • Data insights go untapped: 75% of organisations say they’re struggling with integrating data insights into user experiences.

  • Digital customer experiences aren’t fully baked: Only 26% of organisations believe they provide a completely connected user experience across all channels.

Automation is essential as business users seek self-sufficiency, yet overburdened IT teams largely hold the keys.

IT teams are often responsible for automation adoption, but remain cautious to allow business stakeholders to self-serve — only 22% of IT leaders report that their strategy to help non-technical business users integrate apps and data sources via APIs is up to date. Simultaneously, a skills gap within IT teams poses a hurdle. Closing this gap through strategic collaboration and upskilling is essential for organisations to best use automation for both innovation and efficiency.

  • IT teams are under immense pressure: IT teams are struggling to integrate efficiently, as 98% report facing challenges regarding digital transformation. Skills gaps and compliance concerns top the list of IT challenges.

  • AI can help IT teams’ performance: 85% of IT leaders expect AI to boost developer productivity.

  • IT teams use Robotic Process Automation (RPA) to ease the burden: IT teams are increasingly adopting automation to manage high demands, with one in three teams now preferring RPA, a notable rise from 13% in 2021 to 31% in 2023.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

TD Africa Sponsors Check Point Secure 360 Summit to Boost Cybersecurity in Nigeria

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Africa’s leading technology distributor Powerhouse, TD Africa, has reaffirmed its commitment to advancing cybersecurity awareness and digital resilience by sponsoring the 3rd Annual Secure 360 Summit Nigeria 2026, hosted by global cybersecurity leader Check Point Software Technologies, as Gold Sponsor.

TD Africa Sponsors Check Point Secure 360 Summit to Boost Cybersecurity in Nigeria

Chioma Chimere, Coordinating Managing Director, TD Africa

This year’s summit was held in Abuja and Lagos, bringing together key stakeholders from across Nigeria’s technology ecosystem.

Now in its third edition, the Secure 360 Summit has evolved into one of Nigeria’s premier cybersecurity forums, bringing together Chief Information Security Officers (CISOs), Chief Information Officers (CIOs), IT Directors, and senior technology leaders from the financial services, telecommunications, enterprise, energy, and public sectors to address today’s rapidly evolving cyber threat landscape.

Speaking on the significance of the summit, Kingsley Oseghale, Country Manager, Check Point Nigeria, emphasized the need for stronger collaboration in tackling emerging cyber risks. “Cybersecurity has become a business priority rather than just an IT concern.

“Through the Secure 360 Summit, we continue to provide a platform for industry leaders to exchange insights, strengthen partnerships, and explore innovative approaches to securing today’s digital economy.

“We are pleased to have TD Africa as a valued partner in driving cybersecurity awareness across Nigeria.”

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In her remarks, Chioma Chimere, Coordinating Managing Director, TD Africa, applauded Check Point for creating a platform that addresses one of the most critical challenges facing businesses and individuals. “Cybersecurity is everyone’s business. We owe it to ourselves, our organisations, and our communities to remain security-conscious in an increasingly connected world.

“At TD Africa, innovation drives everything we do, and innovation can only thrive in a secure environment.

“This is why we are proud to support initiatives like the Secure 360 Summit that promote knowledge sharing and strengthen our collective cyber resilience.”

The summit featured expert-led sessions on emerging cyber threats, artificial intelligence, cloud security, ransomware, and strategies for building resilient digital infrastructures, equipping participants with practical insights to navigate today’s cybersecurity landscape.

Through its continued partnership with global technology leaders like Check Point, TD Africa remains committed to empowering businesses across Africa with world-class cybersecurity solutions, fostering industry collaboration, and driving the continent’s secure digital transformation.

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Tinubu Orders NIMC to Enrol Every Nigerian by End of this Year – DG

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President Bola Tinubu has directed the National Identity Management Commission (NIMC) to ensure that every Nigerian is enrolled in the national identity database before the end of 2026, according to Abisoye Coker-Odusote, director general and chief executive officer of the agency.

Tinubu Orders NIMC to Enrol Every Nigerian by End of this Year - DG

Abisoye Coker-Odusote, director general and chief executive officer, NIMC

Coker-Odusote, who appeared on Channels Television, said the directive forms part of the federal government’s efforts to establish a comprehensive national identity system capable of supporting effective governance, planning, and service delivery.

“The President has given us till the end of this year to make sure that we capture every single Nigerian,” she said.

According to her, NIMC is working with partners under the World Bank-supported Identification for Development (ID4D) project to accelerate nationwide enrolment.

“What we have done is we have partnered through the World Bank ID4D project with front-end partners. They are part of the digital identity ecosystem. These are private citizens that we’ve enabled and given jobs to enrol citizens on our behalf,” she explained.

She stressed that the National Identification Number (NIN) remains a unique identifier, ensuring that every individual is registered only once.

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“That’s why it’s called a unique identifier, so that you’re only enrolled once,” the NIMC DG added.

Coker-Odusote said Nigeria’s actual population remains uncertain, with estimates ranging from 200 million to 250 million, making a comprehensive identity database essential for national planning.

“It is estimated that we’re 200 million. When we’re done enrolling, we will then know the actual numbers that we have. Some estimates say 230 million, while a few people say 250 million.

“Your identity is basically the foundation for effective governance and service delivery. How can you plan if you don’t know the total number of persons that you have? We have been mandated by Mr President to go down to the community levels to enrol every single Nigerian”, she said.

Responding to concerns about whether an individual could obtain multiple identities by registering in different locations or under different names, the NIMC boss said the commission’s biometric verification system prevents such occurrences.

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She explained that while the previous system could accept duplicate enrolments before detecting them later, the current process automatically identifies and invalidates multiple registrations.

“The legacy system had no way of verifying at the front end whether you had already been captured. Once the record comes into the system, it flags it as a duplicate or that the person already exists in the database.

“You would only have one identity generated for you. The other record goes into a deduplication bucket where it is invalidated,”  she said.

The NIMC DG added that biometric verification, including fingerprints and facial recognition, makes it virtually impossible for one person to maintain multiple identities.

“Absolutely. One of the things that this Act has done is to cement our role in capturing biometrics. Private and public sector organisations will no longer capture biometrics independently. They will validate identities through API integration with NIMC.

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“The telcos are already doing that with us. If you need a SIM card, they capture your facial biometrics, which are matched against our database in real time to confirm that you are who you claim to be. We’re using biometric validation to tighten security around identity confirmation,” she said.

The remarks come weeks after Tinubu signed the National Identity Management Commission (NIMC) Act 2026 into law on June 26, repealing the 2007 legislation.

The new law reinforces the “One Person, One Identity” policy by making the NIN the country’s foundational identity credential for accessing government and essential private services, including banking, passport applications, tax administration, pensions, land transactions, and consumer credit.

It also introduces stiffer penalties for identity theft, multiple registrations and unauthorised access to personal identity data, while strengthening data privacy protections and granting NIMC wider powers to investigate identity-related offences.

 

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Kaspersky Warns of AI Risks for World Cup Fans

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Cybersecurity and privacy experts are raising concerns around the growing trend of sports fans using generative AI to create World Cup-related images, mock-ups, predictions and social media content.

Whilst offering new ways for supporters to engage with major sporting events, these tools also introduce risks that many users may underestimate. In light of this, Kaspersky has shared the key risks fans should keep in mind when using generative AI tools, so they can continue enjoying the championship with peace of mind.

When fan AI goes rogue. A growing number of AI tools are being used to create World Cup-themed visuals, avatars, memes and other fan content. While these services may seem creative and harmless, not all of them come from trusted providers.

Many are launched quickly to capitalise on interest around major events, increasing the likelihood that users will interact with platforms that offer limited transparency around data handling, lack adequate privacy and security measures, or might even be designed with malicious intent.

Personal data at stake. To create customised World Cup content, users are often asked to upload selfies, sign up with an email address, connect social media accounts or share other personal information. In doing so, they may reveal more information than necessary without fully understanding how that data will be stored, used, or potentially exposed.

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“AI-driven fan content may seem harmless, but one of the key privacy risks is that users are often encouraged to share far more personal information than necessary. A simple request to generate a themed avatar can involve the collection of photos, contact details, account data and behavioural insights – information that may later be insufficiently protected.

“Because major global events often create an ideal environment for opportunistic actors, fans should take a closer look at how these tools manage personal data before engaging with them,” says Anna Larkina, web content analysis and privacy expert at Kaspersky.

When fan content becomes a scam. AI-generated World Cup content in some cases can also be used to support fraud. Cybercriminals may use convincing mock-ups, fake giveaways, or official-looking fan pages to attract attention and build trust. Once users engage, they may be redirected to phishing sites, fake stores, fraudulent offers, or betting-related scams. Generative AI makes these campaigns easier to produce, more persuasive and far easier to scale.

The myth of AI predictions. Another area that deserves caution is AI-powered match prediction. However advanced or data-driven these tools may appear, AI cannot reliably predict inherently uncertain sporting outcomes. When used to promote betting, paid subscriptions or “insider communities”, such services can create a false sense of confidence and encourage risky decisions.

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