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9mobile Deploys 4G LTE in Kano, Showers Residents with Gifts

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9mobile set the ancient city of Kano agog as it showered residents with mouth-watering gifts and fun-filled entertainment amidst the expansion of its 4G-LTE service in the commercial city.

Ado Bayero Mall on Zoo Road, Kano was a beehive of activities as the telco berthed the 9mobile funfair train in the historic city, thereby affording customers and fun seekers a weekend of free fun which accompanied the awareness campaign of the telco’s 4G-LTE aimed at bringing superior quality service closer to the people.

Before noon, residents within the city and environs had started to arrive at the venue to share a happy moment with 9mobile in fulfilment of its brand promise of being a caring network.

Both young and old had their fill of the fun as everyone shared the joy of the new experience of superior 4G-LTE quality accompanied by comedy by MC Alfalaila, jokes by On Air Personality, Chiboy of Wazobia FM, dance competition, raffle draws as well as light refreshments courtesy of 9mobile.

There were also games including table tennis, snooker and several board games for adults while children also enjoyed themselves thoroughly on the bouncy castle.

Some lucky customers also went home with gifts like generator set, sewing machines, refrigerators, standing fans, camp gases, electric kettles and many more in the raffle draws held during the funfair.

The crowd could not contain their joy as musician, Classic, performed several of his numbers and they happily sang along. The excitement level went a notch higher when the peoples’ favourite, Umar Shariff, took the stage. There were ecstatic shouts as the crowd converged at the foot of the stage to drink in his performance.

Winner of the star prize – a generator – Fatimah Bello, who could not contain her joy, exclaimed: “I feel so happy. It was a surprise. I started using 9mobile about five years ago, and I decided to attend the funfair when a friend told me about it.  I just came to enjoy myself. I never thought I would win. I say a big thank you to 9mobile. I’m so happy.”

Winner of the refrigerator, Abdullahi Muhammed, also overwhelmed with joy, appreciated 9mobile for the gift. “I pray that 9mobile will continue to be successful. This is a very thoughtful gesture, and I’m not saying that because of this gift I just won. It’s because I have been a 9mobile subscriber for long and I know the quality of their network. It’s super,” he enthused.

Commenting on the 4G-LTE deployment, Abdulmutallib Muhammed, Director, Network Operations, 9mobile, said it demonstrated the telco’s commitment to continue offering superior quality services to its customers.

“We are leaders in the data space with our low latency rate for high-speed connectivity and planned redundancy to minimise downtime impact. Now, with the 9mobile 4G LTE, millions of our customers will be able to make clear and crisp calls as well as have access to faster internet for browsing and online experience at all times.

“It’s bye to buffering. Our data is one of the most affordable and best in terms of speed because quality service is our number one objective. We are enabling our customers to do more and get more,” he said.

Muhammed further highlighted the uniqueness of 9mobile’s 4G LTE, noting that it was born 4G-LTE ready and that customers don’t need a SIM swap to enjoy it.

“Our SIMs are already LTE enabled and apart from bringing 4G to these new cities, 9mobile 4G internet comes with one of the best speed levels in the market. We setup our network purposely with backup systems to ensure uninterrupted service. We do all these because we are a customer-centric brand that wants the best for our customers,” he said.

9mobile has added 10 new cities and towns across Nigeria to its 4G network and upgraded LTE services in existing six towns, increasing the number of locations that now enjoy superior quality service with the mass deployment of 4G technology to 16.

The 4G LTE expansion drive will be implemented in Aba, Abuja, Nasarawa, Calabar, Enugu, Kaduna, Kano, Lagos, Niger, Onitsha, Owerri, Port Harcourt, Sokoto, Uyo, Aba and Ogun.


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Glo Simplifies Customers’ Access to Company’s Information

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Globacom has demystified what used to be a cumbersome task of getting company’s information from its website, a situation that had in the past, frustrated several customers from getting relevant information from company’s website.

It is now easy for companies and organizations to give their stakeholders free access to their websites through a service called Sponsored Data on the Globacom network.

Through the service, customers and other members of the public will be able to browse the website of the sponsoring company even when the members of public have no active data subscription.

Explaining the service, Globacom said companies would be able to buy data buckets and subsequently allow their existing and prospective customers or any other member of the public to access their websites, apps and other data services without having to expend their own data. The cost of access by the end-user is borne by the sponsoring companies.

Globacom in a statement disclosed that Sponsored Data service is a more targeted and effective method of inducing trial of the sponsoring company’s digital products as well as free trial and free sampling of its content.

The telecom operator said the service would give better return on investment (ROI) to the sponsoring companies, adding that it will facilitate over 70 per cent increase in customer engagement and foster incremental revenue through the engagement of new customers. The company said this service would be particularly beneficial to betting companies, IT and Technology companies, manufacturing concerns, banks, schools and others.

Globacom said staff of the sponsoring companies who are on the Glo network could also benefit from the sponsored data plans.

According to Globacom, there are various options for companies and organisations wishing to use the sponsored service as they are free to choose from sponsored data buckets ranging from 200GB to 50TB, according to their needs.

Globacom said “the plans are already available on the network and are valid for renewable 30 days.”

Globacom said it would continue to come out with solutions that would boost customer’s experience, especially at the period of CoVID-19 that has increased online activities of organisations, since most customers and staff of organisations have shifted to online activities in order to align with the new normal, brought about by COVID-19 pandemic that has negatively impacted on businesses.


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Samsung Galaxy S20 FE: Inspired by Fans for the Fans

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Samsung Electronics Co., Ltd. has revealed the Galaxy S20 Fan Edition (FE), the newest member of the Galaxy S20 series. Galaxy S20 FE is a premium flagship smartphone that includes innovations Galaxy fans told us they love most, and it is also made available at an accessible price point.

COVID-19 disrupted the world as we knew it and technology is now playing a more crucial role in our lives and that is why we created Galaxy S20 FE; to deliver flagship experiences to more consumers.

Samsung took select features of the Galaxy S20 series, such as the super smooth scrolling display, an AI-powered camera, advanced chipset, hyper-fast connectivity, all day battery, expandable storage, with a streamlined premium design, in order to create the all-new Galaxy S20 FE.

“The S20 FE is an extension of the Galaxy S20 family and is the start of a new way to bring meaningful innovation to even more people to let them do the things they love with the best of Galaxy.” Says Mr. Caden Yu, the Managing Director, Samsung Electronics West Africa

All you want, to do what you love

Express the best of yourself when out on a day trip or at night catching fun with a pop of color that reflects your personal style, attitude and personality. The S20 FE comes in variant colors of Cloud Red, Cloud Lavender, Cloud Mint and Cloud Navy.

With the S20 FE, the fun never stops. The pro grade camera and 30X Space zoom help you capture memorable moments whether near or far at day time.

Plus, the night mode multi-frame and powerful performance gets you through the fun nights and the 4500mAH battery keeps you on all day with little in between time to recharge using the 15W fast charging.

And since life can be unpredictable, the Galaxy S20 FE is water and dust resistant; IP68 rated. Better yet, when accidents happens, one can rest easy knowing the 24 months warranty and Screen repair offer that comes with Pre order has got your back.

Pre order

The S20 FE is available for pre order from the 9th of October with a Wireless Bluetooth earphones, Clear Standing cover and Screen repair offer. You also get a 4 month Free Subscription on YouTube premium. Trade In Discount Offer also available from Pre order. Trade in your old phones and enjoy discount on the S20 FE

Launch

The S20 FE would be officially available in the market from the 23rd of October. Visit any of our Samsung Experience Store nationwide for an amazing and pleasurable experience.

Device Specifications

With its variants of colors, S20 FE comes with a 6GB RAM/128GB ROM, a long lasting battery of 4500mAh with 15W fast charging, a 32MP selfie camera and a 120Hz Super-Amoled display.


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MTN Revv Programme: Experts Train SMEs on Customer Experience and Data Analytics

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Experts at the latest edition of the Revv Programme masterclass have trained SME owners how to improve customer experience and maximise data analytics to scale their business growth.

 

The virtual conference themed: “Redefining customer experience through effective customer relationship management and data analytics” which was held on Wednesday, September 23, 2020.

 

Panelists at the conference included the Olubayo Adekanmbi, Chief Transformation Officer, MTN Nigeria,  Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria, Adenike Ogunlesi, founder and Chief Responsibility Officer, Ruff N’ Tumble,  Chairman, Fasmi CRO Group, Prof. Ndubuisi Ekekwe and Principal consultant, Niche Customer Experience Consulting Firm, Debbie Akwara.

 

Olubayo Adekanmbi, who is an astute business leader and recognised data scientist, shared insights on the customer mindset in a post-COVID economy.

 

According to him, “Even though we are in a new normal, we are still dealing with a person who has the capacity to adjust to every environment.

 

“As SMEs we have to observe the environment, learn from it and take actions accordingly”.

 

Ugonwa Nwoye brings over 25 years of management experience across industries including Oil and Gas.

 

She advised the participating SMEs to pay attention to diverse customer channels as they arise.

 

“You need to meet the customers where they are. To achieve this, a good customer database is essential. You need to know the kind of channels your customer wants to be reached.”

 

While sharing her experience as an entrepreneur of over three decades, Adenike Ogunlesi emphasized that customers want to feel good where they spend their money.

 

“The most important thing is that regardless of the technological tools you deploy today, it is all about the experiential economy which is the way you make people feel.”

 

While thanking MTN for the Revv initiative she noted, “This sort of platform allows SMEs to learn much quicker than the opportunity we got thirty years ago, well done to MTN”.

 

The Revv Programme was launched in August by MTN Nigeria as an initiative to train over 10,000 SMEs by adopting a four-pronged approach that includes masterclass sessions, support with productivity tools, access to market and advisory initiatives.

 

The programme seeks to help SMEs relearn, readjust, and retool their businesses in a post-COVID economy.

 

Since inception, over 5,000 entrepreneurs have attended the Revv masterclasses with more than thirty business leaders and industry experts across different sectors facilitating the sessions.

 

Participants at the masterclasses have been enjoined to take full advantage of the programme for a chance to join Y’ello 200, an accelerator programme by MTN Nigeria where select small business owners will access a broad range of technology and productivity support tools in addition to expert advisory.

 


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