Telecom
GSM@20: Stakeholders Set for Dialogue on Telecoms Consumer Protection

Stakeholders in Nigeria are billed to participate in an industry-wide dialogue summit aimed at addressing salient issues affecting over 200 million telecom corporate and individual consumers, as Nigeria marks 20 years of Global System for Mobile Communications (GSM) revolution.

Tagged: Roundtable Conversation on Telecom Consumers Series, the thematic focus of the summit will centre around ‘Nigeria’s Deregulated Telecom Sector @ 20: Addressing Critical Issues on Consumer Protection’.
The forum scheduled to hold virtually on Thursday, November 18, 2021 by 10:00 a.m. in compliance with the COVID-19 pandemic prevention measures, is expected to drive this lofty agenda though the power of Organized Consumer Advocacy Bodies and industry regulators.
Digital Mobile Licences (DML) were issued by the Nigerian government, through the Nigerian Communications Commission (NCC) in 2001 and this development has, in the last two decades, transformed the entire national lifestyle for government, businesses and individuals with greater impact on socio-economic development of the country.
Telecoms consumers remain critical stakeholders in the journey of Nigeria’s digital transformation as they face certain challenges bordering on accessibility, availability and affordability of telecoms services just as the issue of consumer protection continues to take the front burner.
In keeping with the centrality of consumer in the stakeholder mapping of telecoms industry, Business Metrics, a leading media and consultancy firm, has identified the need to advance discussion on how issues of consumer protection and consumer satisfaction can be advanced as the sector begins the journey into the next decade.
According to the organisers, the rationale behind the event is to adopt a novel approach of improving services using consumerism as a veritable tool. Arguably, telecoms is one of the sectors in the country with the highest number of consumers, conservatively estimated at over 200 million.
“In the last two decades following the full liberalisation of the sector, more than $70 billion Foreign Direct Investments (FDIs) and Local Investment has been pumped into infrastructure expansion and other operations by telecoms licensees.
“This, in turn, has helped in delivering services to the consumers, whose spending on telecoms services have bolstered the growth of the sector,” says Mh’Saheed Olaniran, Publicity Lead of the forum.
According to him, with the growing numbers of both individual and enterprise consumers of telecoms services, a key aspect of concern is always the consumer-operator relationship with emphasis on value of money spent on telecoms services and products, as all consumer satisfaction metrics have remained qualitatively and quantitatively on a low ebb.
“When assessed, the result of a poll once conducted by the Nigerian Communications Commission showed that 88.5 per cent of subscribers answered in the negative when asked if they were satisfied with services received from their service providers. Only 9.16 per cent were satisfied while 2.33 per cent were indifferent,” Olaniran said.
In the light of such disturbing discovery, Olaniran said “the forthcoming event is meant to address the issue of quality experience and network expansion, not just for the present but also for coming years when demand for heavy consumption of telecoms services must have exploded.”
Meanwhile Omobayo Azeez, Managing Editor of Business Metrics hinted that the Minister of Communications and Digital Economy, Prof. Isa Pantami and the Executive Vice Chairman of the Nigerian Communications Commission, Prof. Umar Danbatta are expected to be the Guest of Honour and give keynote address respectively at the dialogue forum.
Participants at the conversation forum include the Federal Competition and Consumer Protection Commission (FCCPC); Manufacturers Association of Nigeria (MAN); Chartered Institute of Bankers of Nigeria (CIBN); Nigeria Governors’ Forum (AGF); Association of Telecommunications Companies of Nigeria (ATCON); Association of Licensed Telecoms Operators of Nigeria (ALTON); Alliance for Affordable Internet (A4AI) and Chief Executives of telecom companies.
Others are the National Association of Telecommunications Subscribers (NATCOMS); the Association of Telephone, CableTV and Internet Subscribers of Nigeria (ATCIS); Ogun State Chamber of Commerce and Industry (OSCCI); Abuja Chamber of Commerce and Industry (ACCI); Lagos Chamber of Commerce and Industry (LCCI); Gombe State Chamber of Commerce and Industry (GSCCI); Kano State Consumer Protection; Lagos State Consumer Protection; Rivers State Consumer Protection; among others.
Telecom
COUCH 2025 Grand Finale Highlights Student Breakthroughs, Secures Government Pledge for University Research Commercialization

Coderina Education and Technology Foundation, in partnership with the National Universities Commission (NUC), successfully hosted the Grand Finale of the Coderina University Challenge (COUCH) 2025 at the NUC Auditorium, Abuja.

A cross section of attendees
The event gathered top government officials, university leaders, industry partners, and the ten finalist teams selected from over sixty-two initial entries nationwide.
This year’s challenge, themed “Circular Economy Through Technology” spotlighted the potential of Nigerian university students to develop scalable, tech-enabled solutions that address pressing national issues in sustainability, waste management, energy transition, and the circular economy.
The Grand Finale reaffirmed a consistent message shared across all keynote addresses: Nigeria must accelerate the movement of university research from shelves into practical innovation, commercialization, and industry adoption, a key driver of national development and economic growth.
In his opening address, Mr. Olufemi Niyi, chairman, Coderina Board of Directors, emphasized that university projects must not remain buried in archives.
He highlighted COUCH as a platform proving that research can become functional innovation.
Mr. Niyi called on donors, development partners, and private sector stakeholders to support COUCH as a sustainable national innovation pipeline and encouraged investors to channel resources into skills development and technology innovation among youth.
In his keynote address, Dr. Kingsley Tochukwu, the minister of Innovation, Science and Technology, commended the COUCH programme for its role in moving research “from the shelves to the marketplace,” a key priority under the ministry’s national innovation agenda.
He noted that the initiative exemplifies the type of collaboration and commercialization pipeline needed to unlock Nigeria’s scientific and technological potential.
He highlighted several priority areas critical to advancing the country’s innovation landscape:
“Strengthening Nigeria’s innovation ecosystem through coordinated national frameworks and partnerships; expanding digital innovation pathways to accelerate the adoption of emerging technologies, and building a tech-driven economy that delivers measurable value and global competitiveness”.
The Minister added that “Creating new opportunities for youth innovators, ensuring they are empowered to participate in and drive the innovation economy, are part of the key focus areas of the Ministry
He also expressed the Ministry’s readiness to partner with COUCH, Coderina, and the NUC to incubate and scale these student-led innovations.
Mallam Abdullahi Yusuf Ribadu, the executive secretary of NUC acknowledged the twelve universities nominated for the pilot edition by the commission.
He urged the finalists to use their prize money to advance entrepreneurship and technical skill development, reinforcing the NUC’s commitment to fostering innovation-driven learning across tertiary institutions.
In a remarkable commitment, the Minister donated five million naira to ‘Waste2Light’ from FUT Minna and announced an intention to collaborate with all ten finalist universities to support commercialization.
Dr. Tope Kolade Fasua, special address to the President on Economic Affairs, stated that technology remains the largest driver of global economic growth, stressing that Nigeria’s economic transformation is intertwined with youth innovation.
He commended Coderina and advised for greater visibility and national media outreach; creation of an innovation “museum or archive” for brilliant ideas, and the establishment of centers where theories and research can be turned into products.
He concluded that the future of Nigeria’s economy lies in the hands of today’s young innovators.
Professor Sa’adatu Hassan Liman, special guest at the programme and vice-chancellor, Nasarawa State University, delivering her address on “Sustainable National Transformation,” emphasized the need for stronger industry–university collaborations.
She also emphasized need for entrepreneurial university culture; digital literacy in emerging technologies such as AI, blockchain, IoT; adoption of virtual learning and remote laboratories, and inclusive innovation for underserved communities.
She highlighted AI as a catalyst for reimagining teaching and learning, including teacher retraining and curriculum enhancement.
The competition had two categories of prizes recognizing both technical excellence and public engagement.
Winners of the first category, The Challenge, based on pitch and prototype presentation was Team IMSU – Imo State University , taking home the star prize of ₦5,000,000; 2nd Place winners: Team Neuronaut Nile University Prize, ₦2,500,000, and 3rd Place – Team Waste2light from the Federal University of Technology, Minna: ₦1,500,000.
The People’s Choice Awards winners, based on social media engagement and public voting, are Team ADSU Innovators – Adamawa State Uni.: ₦250,000; 2nd Place -Team Scraplink, Lagos State University: ₦150,000, and 3rd place – Team Circle from the Federal University of Technology, Akure, took home ₦100,000.
Giving COUCH overview, Ms. Christiana Anthony, the Project Lead, reaffirmed that COUCH is not merely a competition but a structured innovation development program.
She highlighted the strong collaboration between Coderina and the NUC, noting that the program has created a national pathway for students to design, build, test, and pitch solutions with real potential for commercialization.
The COUCH 2025 grand finale demonstrated Nigeria’s readiness to harness university-driven innovation as a catalyst for economic growth, job creation, and sustainable development.
Telecom
Google Invests $2.1m to Boost Nigeria’s AI Development

Google.org has announced a $2.1 million (₦3 billion) investment to support Nigeria’s artificial intelligence sector, targeting the creation of one million digital jobs and strengthening the country’s growing tech economy.

The initiative is aligned with Nigeria’s National AI Strategy and is expected to contribute significantly to the nation’s digital transformation, with AI projected to add $15 billion to the economy by 2030.
The funding will support partnerships with local organizations focused on skills development and cybersecurity.
FATE Foundation and the African Institute for Mathematical Sciences (AIMS) will collaborate with universities to integrate AI curriculum into classroom teaching, creating a sustainable pipeline of AI-ready graduates.
Similarly, the African Technology Forum (ATF) will run an AI innovation challenge, guiding developers from bootcamp training through product development and pitching stages.
Google also emphasized digital safety. Junior Achievement Africa will scale the “Be Internet Awesome” curriculum to teach online safety to youth, parents, and teachers nationwide, while the CyberSafe Foundation will provide cybersecurity training and technical support to public institutions to strengthen digital infrastructure defenses.
Highlighting the human impact of its digital skills programs, Google cited the case of Joel Kiate, a digital marketer in Abuja, who secured employment after completing Google’s training despite failing university entrance exams five times.
A Google spokesperson said: “When we connect people with the right tools and opportunities, they don’t just find jobs—they build careers and become part of Nigeria’s growing digital economy.”
The investment reflects growing confidence in Nigeria’s tech sector, which continues to position itself as a major hub for digital innovation in Africa.
Telecom
Team OneGrid Energies Wins 3 Million @MTN PachiPanda Challenge

As Team OneGrid Energies walked away with the grand prize of three million naira and an HP laptop each at the MTN 2025 PachiPanda Challenge, the strongest message from the closing ceremony held on Wednesday, November 26, 2025, was not just about winning ideas, but about building ideas that pay.

OneGrid Energies
Tobechukwu Okigbo, Chief Corporate Services & Sustainability Officer at MTN Nigeria, delivered a powerful charge to the next generation of African climate innovators. He said, “Too often we celebrate innovation only for its brilliance. Today I challenge you to go further and create bankable innovation. Look around you, find the problems that need solutions, and solve them with boldness. The future belongs to you, and Africa is counting on you all to rise and deliver the change we have been waiting for.”
Okigbo reminded the finalists that Africa’s greatest asset is its youth, and that digital tools, from AI to the internet, have levelled the global playing field. “The future is yours,” he declared. “You are the leaders of tomorrow and with the necessary tools and boldness, you have the platform to rise and rewrite Africa’s story.”
The winning solution by OneGrid Energies, a scalable platform providing smallholder farmers with hyper-localised climate data and optimised planting advice, was hailed as a perfect example of innovation that can both save livelihoods and create viable business models.
Joshua Ndaman secured second place with his innovative solution, BuyScrap, a tech-driven platform that streamlines the collection and recycling of electronic waste. By ensuring that discarded electronics are ethically reused and repurposed, BuyScrap supports a circular economy and provides a reliable link between households and processors in the e-waste value chain.
Representing Dr. Joseph Daniel Onaja, Director General, Nigerian Conservative Foundation, Uchenna Achunine, Director, Business Development and Communications, Nigerian Conservation Foundation, congratulated the winners and commended their efforts in the two-day, intense pitch hosted by MTN Nigeria in partnership with WWF, the three-day PachiPanda Challenge held from 24–26 November 2025, transformed the MTN Rooftop in Lagos into a launchpad for climate-tech startups, proving that African youth are not waiting for permission to solve the continent’s biggest challenges; they are already building the profitable, impactful solutions the world needs.
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