E-Business
My Informal Retail Lessons during Easter

By Victor George
The last Easter holiday was a time off work and the rigour of traffic for residents of an ever busy city like Lagos. For me, it was also an opportunity to physically validate some of my virtual observations.

In the last three months, I’ve come across several contents talking about the ongoing e-commerce disruption in the informal retail sector. The stories are interesting to read. So I took time to gain some first-hand insight.
The retailer down my street has been a lifesaver on countless nights. Those who spend evening hours in Lagos traffic can relate. In front of her shop is an open space where guys gather for evening relaxation. She takes advantage of this gathering by offering chill beer services.
“As the thoughts of work resumption crept in on Easter Monday evening, I chose to relax at her shop with a bottle of beer. While she served the chill green bottle, I asked if she had also started ordering her goods online. “You mean to order what to sell online?,” she asked. “Of course, since you have a smartphone,” I responded.
Obviously, she hasn’t heard about the new trend. I’ve read how B2B e-commerce companies like Alerzo are refreshing market experience for retailers like her in tier 2 and 3 cities. I know that some other companies like them operate in other regions of the country and their target is mostly rural underserved communities.
“Iya-Iman, as we fondly call her, is one who likes having conversations with customers. She was interested in what prompted my question. “I thought people only buy what they need like phones, clothes and others online. Do you mean I can also buy all these things I sell online?,” she asked.
I told her she can, but she might not necessarily need it, as her place is not that far from the market. My response fetched me a lecture for the evening. “Yes, the market is not that far from here, but you men think going to the market is that easy. And it’s not everything we buy from the market. The beer you are drinking was not bought from the market.
We get it from distributors. And it’s not easy to get these things. At times, I have to book a week ahead. Even at that, when they come, they will say you can’t get everything you ordered,” she explained.
I noticed the displeasure in her voice. “Why is it so, is it on credit? Are you not paying for it?,” I asked. “You pay them on delivery. They don’t sell credit. If you argue too much, they will threaten to drive off, and you will be at a loss because there is no other way to get these drinks.
Another annoying thing is that they will mix up products for you, such that you will get like 80% of what you ordered and the rest will be a product that’s not moving well in the market. They know we have no choice but to accept. See, I still have 9 bottles of (name of beer product withheld) I have not been able to sell for close to three months now. Will I force customers to buy what they don’t like?
“The last time they wanted to add another three bottles for me, I refused, and they didn’t sell to me that day. Once they drive off, it will take another 7-8 days to restock. These days, due to ongoing Ramadan, they come twice a week because sales are not moving for them.
They even ask if you need this or that. But once this Ramadan is over, they become hostile again. It’s the same for both the beer and mineral (soft drink) dealers.” Our conversation, which was in pidgin and Yoruba, lasted for less than 20 minutes, but her responses conveyed the plight of several retailers in the area within the little time.
One big revelation in this is that a lot of gap is there for these e-commerce brands to fill with their services, even in major cities like Lagos. Another is that manufacturers are mostly unaware that this kind of gimmick is being applied in the sale of their products.
The market is huge and with enough space for healthy competition and collaborations. Retailers will be more than happy to embrace a platform that makes their business easier, safer and more profitable.
Iya-Iman is very much interested in shopping for her goods online, and I now have the task of helping her onboard this digital train. This will surely be the first question she asks when next I show up at her shop.
George, a tech enthusiast writes from Lagos.
E-Business
Data Protection Industry Hits N16.3Bn in 3 Years- NDPC

Nigeria’s data protection industry has grown into a N16.3 billion ecosystem within three years of formal regulation, according to the Nigeria Data Protection Commission (NDPC).

Olufemi Ibitayo, head of Finance Management and Control, NDPC, announced the milestone at the Regional Data Governance Exchange in Nairobi, Kenya, where he represented Dr Vincent Olatunji, national commissioner and chief executive officer, NDPC.
Presenting Nigeria’s progress, Ibitayo said the country’s strong regulatory framework and the establishment of an independent data protection authority have strengthened confidence in the digital economy and enhanced Nigeria’s reputation as a destination for foreign investment.
The Regional Data Governance Exchange, organised by the Data Governance in Africa Initiative and hosted by the Office of the Data Protection Commissioner in Nairobi, brought together African data protection authorities to strengthen institutional capacity, deepen collaboration and promote peer learning on data governance. Photo: NDPC
He said the Commission’s “Compliance First, Not Punishment” approach encourages organisations to meet their obligations through dialogue and voluntary compliance, while ensuring effective regulatory oversight.
Ibitayo added that the NDPC is developing regulatory technology solutions, a regulatory sandbox and a data privacy innovation laboratory to further strengthen Nigeria’s data governance ecosystem and support future growth.
United Nations Commission on International Trade Law (UNCITRAL)
The ongoing UNCITRAL session has brought together delegates from Nigeria, Australia, China, Ghana, France, the United States and other member states to develop harmonised legal frameworks aimed at facilitating secure, trusted and efficient cross-border digital commerce. Photo: NDPC
Meanwhile, Olatunji reaffirmed Nigeria’s commitment to global data governance during a meeting with Nigeria’s Permanent Representative to the United Nations, Ambassador Jimoh Ibrahim.
He made the remark on the sidelines of the ongoing United Nations Commission on International Trade Law (UNCITRAL), where Nigeria is participating alongside delegates from several member states to advance harmonised legal frameworks for secure and trusted cross-border digital commerce.
The NDPC boss highlighted the Commission’s achievements since its establishment, noting that strategic institutional reforms have positioned Nigeria as a leading voice in the global data protection ecosystem.
He said the country’s data protection framework has continued to earn international recognition, adding that the Commission remains committed to promoting trusted data governance as a driver of digital transformation, economic growth, innovation and sustainable development in line with the Renewed Hope Agenda of President Bola Ahmed Tinubu.
During the meeting, Ambassador Ibrahim commended the Commission’s progress since the enactment of the Nigeria Data Protection Act 2023 and called for the establishment of a comprehensive national data bank to support evidence-based policymaking, research and national development.
E-Business
NIN Enrollment Hits over 136m as New ID Law Takes Effect

National Identity Management Commission (NIMC) has said thet more than 136 million Nigerians and legal residents have been enrolled in the National Identity Database (NIDB).

In a statement on Tuesday, Kayode Adegoke, head of corporate communications, NIMC, said Abisoye Coker-Odusote, chief executive officer (CEO) of the commission, announced the milestone during a courtesy visit to the ministry of budget and economic planning.
In April 2025, NIMC said over 117.36 million Nigerians had been enrolled as of February 28, 2025.
The visit was part of the commission’s ongoing stakeholder engagements with ministries, departments and agencies (MDAs) on the implementation of the NIMC Act 2026.
Presenting the new Act, Coker-Odusote said the legislation repeals and replaces the 2007 NIMC Act, modernising Nigeria’s digital identity ecosystem by positioning the national identification number (NIN) as the country’s foundational identity under the “one person, one identity” policy.
She said the law also establishes NIMC as the root certificate authority for the national digital infrastructure and introduces stronger data protection and cybersecurity measures, as well as digital credentials.
“The Federal Government remains committed to enrolling and issuing NINs to all Nigerians and legal residents within the shortest possible time,” Coker-Odusote said.
She added that NIMC is ready to collaborate with the ministry of budget and economic planning to leverage the NIN for economic planning and national development initiatives.
Speaking during the visit, Abubakar Atiku Bagudu, the minister of budget and economic planning, reaffirmed the federal government’s commitment to the implementation of the NIMC Act 2026.
Bagudu described the legislation as “a transformative milestone” that would strengthen Nigeria’s digital identity ecosystem and accelerate national planning and development.
He commended the NIMC director-general and the commission’s leadership for their efforts in securing the passage of the legislation, noting that it provides “a solid legal foundation for a trusted, secure, and inclusive national identity management system”.
The minister, however, said the true measure of the Act’s success would lie in its implementation and the benefits it delivers to Nigerians.
“The true measure of the Act’s success will lie in its effective implementation and the tangible benefits delivered to citizens,” he said.
Bagudu also called for stronger collaboration across the federal, state and local governments to build public confidence in the national identity system and eliminate the duplication of identity databases across government institutions.
He said the NIN should serve as Nigeria’s single, universally accepted identity standard, supporting efficient service delivery and good governance.
On June 26, President Bola Tinubu signed the NIMC Act 2026 into law, repealing the commission’s 2007 establishing Act.
At the time, Olubunmi Tunji-Ojo, minister of interior, said the legislation would strengthen Nigeria’s legal framework for digital identity management, cybersecurity and secure digital authentication, while reinforcing the NIN as the country’s foundational identity credential under the “one person, one identity” principle.
E-Business
Plateau PCC Collects Nigerians’ Data without Privacy Policy – FIJ

Plateau State Public Complaints Commission (PCC), an agency of the state established to investigate complaints of abuse of office, administrative injustice and other forms of official misconduct is allegedly collecting personal information from members of the public through its website with no privacy policy.

According to investigation by Foundation for Investigative Journalism (FIJ), PCC is falling short of a key transparency requirement under Nigeria’s data protection laws.
FIJ found on Tuesday that PCC collects personal information from members of the public through its website despite providing no privacy policy explaining how that information is collected, processed, stored or protected.
The commission serves as the state’s ombudsman, receiving complaints free of charge against public institutions and private organisations on issues including wrongful dismissal, victimisation and administrative negligence.
Yet, while its online complaint portal requests personal information such as names, phone numbers, email addresses, subject lines and complaint details, visitors are given no privacy notice explaining what becomes of that information after it is submitted.
The omission means visitors are not told why their information is being collected, how long it will be retained, the legal basis for processing it or the rights available to them as data subjects.
WHAT IS THE POSITION OF THE LAW?
The guidelines issued by the National Information Technology Development Agency (NITDA) are explicit: every government website is required to have a privacy policy.
Section 10.4 (i, ii) of the NITDA guidelines mandates all government websites to exercise diligence when collecting personal details or information about visitors on their websites.
The requirement is intended to ensure transparency and accountability in the handling of personal information, allowing visitors to understand why their data is collected, how it will be used and the safeguards in place to protect it.
Similarly, the Nigeria Data Protection Act (NDPA) 2023 requires data controllers to provide privacy notices to individuals before, or at the point of, collecting their personal information.
Such notices are expected to disclose, among other things, the purpose for collecting the data, the legal basis for processing it, the period for which it will be retained and the rights available to data subjects.
Section 27 of the NDPA states:
(1) Before a data controller collects personal data directly from a data subject, the data controller shall inform the data subject of the – (a) identity, residence or place of business of, and means of communication with the data controller and its representatives, where necessary;
(b) specific lawful basis of processing under section 25(1) or 30(1) of this Act, and the purposes of the processing for which the personal data are intended;
(c) recipients or categories of recipients of the personal data, if any;
(d) existence of the rights of the data subject under Part VI;
(e) retention period for the personal data;
(f) right to lodge a complaint with the Commission in accordance with section 46 (1) of this Act; and
(g) existence of automated decision-making, including profiling, the significance and envisaged consequences of such processing for the data subject, and the right to object to and challenge such processing.
Without a privacy policy, visitors have no way of knowing the commission’s data-handling practices or the safeguards, if any, in place to protect the personal information they submit through the website.
At press time, the Plateau State Public Complaints Commission’s website had no privacy policy.
News1 day agoNRC, Ponzi Scheme Collapses Resulting Loss of Billions of Naira
General News2 days agoIHS Nigeria, FCT-HSES Concludes Clean Cooking Energy Campaign “Project Breathe Clean Air” in Abuja
E-Business2 days agoKaspersky Transforms Threat Intelligence Reporting into an Interactive Content Hub
News2 days agoMicrosoft to Lay Off 4,800 Workers
Telecom2 days agoAirtel Africa Cuts Diesel Dependence by 9.1m Litres
Broadcasting2 days agoNELFUND Investigates 34 Universities Over Students’ Missing Tuition Refunds
Telecom2 days agoA New Blueprint – How Strategic Collaboration is Rewriting the Narrative on Youth Drug Abuse
News2 days agoAccess Bank, Fifth Chukker and UNICEF Renew Commitment to Expanding Educational Opportunities for Nigeria’s Most Vulnerable Children


















