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Lack of Regulation Hobbling Courier Business-Uba

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Okey Uba is the managing director, Ebony Express
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Okey Uba is the managing director, Ebony Express, a fast growing courier outfit in Nigeria and secretary general of the Association of Nigeria Courier Operators (ANCO).
Uba who holds Bachelor of Science in Political Science from the University of Nigeria Nsukka (UNN); possesses simple and gentle personality.
He has attended several courses in courier management and has worked at the Nigerian Postal Service (NIPOST) from where he resigned to establish Ebony Express.
He spoke to peter ugwu highlighting factors that have inhibited the development of the sector in Nigeria and other sundry issues.     *

 
Courier Sector 2013

The whole events centered on how to make the industry grow. There are certain challenges we have in the industry, viz-a-viz the issue of regulation.

Courier is a very wide industry; unfortunately, it is yet to be fully harnessed in Nigeria. And like I would always say: you really need an enabling environment that will guarantee return on investment (ROI), proper operations and the likes, before you can tap into the industry.

The operators cannot make headway in an incoherent environment. For the indigenous (courier) companies, licencing and renewal fees pose very big challenge, because they are on the high side in comparism to other sectors.

Expectations from the Regulatory Bill

I think it boils down to the general view of the Government. It is not as if the operators do not crave for a Regulator or, as if the industry operates without a regulatory department (as in the CRD capacity), but the truth is that you cannot give someone some pieces of meat and deny him the teeth to chew them or the necessary “weapons” to fight the war against irregularities in the sector.

When you do that it appears like the person does not know what he is doing. Meanwhile, the officials at the Courier Regulatory Department (CRD) of NIPOST are worth their onus, but they lack the equipment to work, which starts with the provision of enabling laws.

As a matter of fact, it is portraying them as toothless bulldogs. It also affects courier operators, particularly the indigenous companies.

They are the most affected, because the international operators can source their inbounds from abroad, while the domestic operators are left with nothing.

Most times, when you want to play the game according to the rules, you are shortchanged. When you are in an environment where some operators do not give a damn over what the rules say, definitely, you will be shortchanged.

Having gone to school, garnered reputations and experience, there are some practices you wouldn’t ordinarily get involved in order to survive in a business. It makes the sincere ones to suffer unnecessarily.

However, whenever the Government is ready to legislate on this, they should not just start comparing the courier with the telecoms. In logistics or courier industry, the most important ingredients are integrity and honesty. Is not the matter of capital capacity; it plays a secondary role in that part. In logistics, you are carrying valuables on behalf of the customers or consignees from a place to the destination and that is on trust.

It behooves on the Regulatory body to determine who is or should be in this business; those who will not view it as a ground to engage in fraudulent activities.

To make the job easier for the Government, probably, when the Commission is finally established, they tend to turn it to a political piece-cake, the technocrats who would have been relegated to the background. Those currently at CRD should be made to manage the affairs of the Commission; with full regulatory backing. Then, they can bit and mediate between the operators and the Government. As it is now, there is a limit to which they can operate.

 
How to Reinvigorate the Bill

Actually, you cannot shave a man in his absence. Meanwhile, I haven’t joined the industry as a player when the Bill was articulated.

So, I wouldn’t know how far they have gone. But, there are indications that the contents are not bad.

However, there are things that must be put into consideration before the passage of the Bill. For instance, classification of courier companies in Nigeria. We do not expect all firms to posses the same operational strength.

Therefore, you cannot put a flat-rate licencing and renewal fees for them. Like I said earlier, integrity and truth are paramount in the industry, thus, capital base should not be the benchmark.

In fact, I do not see what is holding the Bill from its passage, if not that in Nigeria you must path-away with something before someone does the necessary thing; if it implies bringing it back for us to cross the T’s and dot the I’s, then let them revert it back; it wouldn’t take us time to do.

Nevertheless, there must be the willingness on the part of the Ministry to assist the industry.

Today, everybody is into logistics and courier. If you are moving along the road trucks are tumbled with the goods in them; nobody is talking about goods damage insurance, compensation for the consignees or the consignor; so, many people who are into this business do not even understand what Goods In Transit Courier (GIT) Insurance means.

Most of them do not understand what time frame means. To me, that is not right. Things have to be done right; if you are interested in courier business you have to abide by the principles.

ANCO’s Contribution in Tacking the Challenges

Yes, the Association of Nigeria Courier Operators (ANCO) has been trying on its part to champion the course for the development of the industry.

We have our monthly forum where we try to educate and inundate our members on new grounds in courier; we educate them on international partnership; how to employ genuine and sincere staff; on courier management in general.

But, no matter how you try, without government support you will not have so significant achievements.

For instance, when someone has done something wrong, he is caught and charged to court, and there is no enabling law to prosecute the culprit, all you have done is in vein. We have been trying so hard to build up and educate our members; that has led to increase in our membership over the years.

But we need an unbiased umpire to move the sector forward. This will enable the smaller companies to survive. If they reach out to us in ANCO, we are willing to add our inputs to the whole matters. In fact, courier and telecom are not supposed to be in the same Ministry. That is what we are advocating for; proper regulations.

Call for Mergers

First, we have heard comments like the internet revolution is a threat to the courier sector. But if you put that into perspectives, you will discover that these are mere sayings. Nigeria, for example became internet compliance just about a decade ago.

The developed world, Germany, UK, US and others have been internet compliant all along.

Till today logistics and courier are moving forward, gaining more grounds and recognitions in those countries.

So, it is a fallacy to say that internet will strangulate the courier sector. Our problem is the lack of regulation.

Secondly, when people are shouting for mergers and acquisitions, you don’t just talk about that.

The reasons are that you do not force people to merge. They do that when they perceive the benefits of the partnership and can work cordially.

There have been cases of friends coming together to set up a courier firm, but in a short while it led to several companies, because the motives are different

Banks are not like the courier. People are obliged to do businesses with the bank, but in courier, even companies now set up their in-house dispatch department.

When you put the laws in place, naturally, there will be mergers and acquisitions. Then, there will be an arbitrator to mediate on your matter when you are shortchanged.


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UBA Debunks Viral Divorce Claim against Elumelus, Suspects in Custody

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United Bank for Africa (UBA) Group has dismissed as false and malicious reports circulating on social media alleging that Mr Tony Elumelu, its croup chairman,  has divorced his wife, describing the claims as defamatory and deliberately fabricated to tarnish his reputation.

UBA Debunks Viral Divorce Claim against Elumelus, Suspects in Custody

UBA

In a formal notice issued on Sunday, the bank said the publication and similar related content were entirely baseless, reckless, and designed to mislead the public while causing reputational damage to Elumelu and the UBA brand.

According to the statement signed by Mrs Alero Ladipo, Group Head, Brand, Marketing and Corporate Communication, the matter has been reported to relevant law enforcement authorities, which have already commenced investigations into the source and spread of the claims.

The bank disclosed that three individuals allegedly linked to the creation and dissemination of the publication had been arrested. They were identified as Mr Kingsley Akunemeihe, also known as @Directorkem; Mr Chigozie Success Ihebom; and Mr John Surpruchi Nwanorue, known on social media as @problemchimky.

UBA said investigations were ongoing and could result in additional arrests and prosecutions of other individuals connected to originating, amplifying, or sustaining the false publication.

The financial institution issued a cease-and-desist notice to all persons, platforms, and entities involved in publishing or reposting the claims, directing them to immediately remove the content from all platforms and refrain from further dissemination.

It also instructed all affected parties to preserve records, including digital footprints, communications, and metadata linked to the creation and spread of the publication, pending possible legal action.

The bank warned that failure to comply with the directive would lead to legal proceedings, including defamation suits, claims for damages, injunctive relief, and other remedies available under applicable laws.

“UBA Group is resolute in protecting the reputation, privacy, and integrity of our brand and that of Mr Elumelu, and will pursue all necessary legal avenues, civil and criminal, to ensure all responsible parties are identified and held accountable,” the statement said.

The bank urged the public to disregard the false reports and rely only on verified information from official channels.


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NITDA Partners Galaxy Backbone to Deliver Subsidised Cloud Services to Startups

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National Information Technology Development Agency (NITDA), through its Office for Nigerian Digital Innovation (ONDI), has entered into a strategic partnership with Galaxy Backbone Limited (GBB) to provide subsidised sovereign cloud services for startups participating in the iHatch programme.

NITDA Partners Galaxy Backbone to Deliver Subsidised Cloud Services to Startups

NITDA

The collaboration is aimed at strengthening Nigeria’s digital ecosystem by improving access to critical digital infrastructure, promoting indigenous innovation, supporting data sovereignty and expanding digital inclusion.

The development was disclosed in separate statements issued by NITDA and Galaxy Backbone.

Under the arrangement, startups enrolled in the iHatch programme will be onboarded onto the Galaxy Cloud Platform (GxCP), GBB’s sovereign cloud infrastructure built on Uptime-certified Tier III and Tier IV data centres, a nationwide fibre network and advanced cybersecurity architecture.

According to the agencies, the initiative is designed to reduce infrastructure barriers facing early-stage businesses by providing access to secure enterprise-grade cloud resources at subsidised rates.

Director-General of NITDA, Mr Kashifu Inuwa Abdullahi, described the partnership as a strategic intervention to strengthen the resilience and global competitiveness of Nigeria’s startup ecosystem.

Abdullahi said access to reliable digital infrastructure remained one of the most critical enablers for startups seeking to innovate, scale and compete internationally.

He noted that the collaboration aligns with NITDA’s broader digital economy agenda, particularly in building local technology capacity and reducing dependence on foreign infrastructure.

“This partnership reinforces our commitment to nurturing a resilient and globally competitive startup ecosystem by ensuring innovators have access to the infrastructure required to build sustainable businesses,” he said.

Managing Director and Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, said the initiative would empower startups with access to secure, enterprise-grade cloud infrastructure while enabling them to host their data locally within Nigeria.

According to him, hosting data locally is critical to strengthening Nigeria’s digital sovereignty, improving compliance and enhancing economic resilience.

Adeyanju explained that to ensure sustainability and long-term impact, GBB would deploy a tiered, milestone-based support model aligned with the development stages of startups.

He said cloud credits would be released in phases across three stages of startup growth — Build, Validate and Scale.

The credits, he said, would remain valid for 12 months, after which beneficiaries would transition to either standard subscription plans or pay-as-you-go billing options.

“This model ensures startups receive support at the stages where they need it most, while also encouraging efficient resource management and long-term business sustainability,” he said.

Adeyanju added that Galaxy Backbone would establish a dedicated Startup Success Team to guide participating startups through onboarding and encourage platform adoption.

He said the initiative would also include automated usage monitoring and alerts to help startups optimise resource utilisation and avoid operational inefficiencies.

In a move aimed at protecting startups from exchange rate volatility, he disclosed that all post-credit billing under the scheme would be denominated in naira.

General Manager, Strategic Partnerships at GBB, Mr Abdul Malik Suleiman, described the partnership as a deliberate intervention to bridge the infrastructure gap confronting Nigerian innovators.

Suleiman said making world-class cloud services more accessible to local startups would significantly lower entry barriers for innovation-driven businesses.

Also speaking, National Coordinator of ONDI, Ms Victoria Fabunmi, said integrating Galaxy Backbone’s sovereign cloud platform into the iHatch programme would strengthen startups’ ability to transition from ideation to commercial scale.

Fabunmi noted that access to the right digital tools and infrastructure was crucial to helping startups compete effectively in both local and global markets.

She said the iHatch programme, which is supported by NITDA through ONDI, had already trained over 160 startups across 37 hub partners nationwide.

According to her, the partnership with GBB is expected to deepen the programme’s impact by accelerating innovation, enabling startup growth and strengthening Nigeria’s broader digital economy.

Industry stakeholders say the initiative reflects growing efforts by government institutions to provide local alternatives to foreign digital infrastructure while reducing operational costs for Nigerian startups.

They also note that the partnership could improve confidence among innovators and investors by strengthening Nigeria’s cloud ecosystem and encouraging local data hosting.

The agencies expressed optimism that the collaboration would unlock new growth opportunities for startups and further position Nigeria as a leading innovation hub on the continent.


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US to Deny Applicants Saying they Fear Persecution @ Home Visas

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United States has introduced further restrictions on potential asylum seekers by requiring US visa applicants to confirm they do not fear persecution in their home countries.

US to Deny Applicants Saying they Fear Persecution @ Home Visas

Donald Trump administration’s goal is to prevent individuals from using non-immigrant visas as a means to claim asylum once they reach US soil.

According to a diplomatic notice sent to all embassies and consulates this week, applicants for non-immigrant visas, including tourists, students, and temporary workers, must now affirm their safety at home to be eligible for entry.

This move is part of a broader shift in policies designed to tighten US immigration controls.

New screening procedures

Consular officers have been instructed to ask two specific questions during the application process:

“Have you experienced harm or mistreatment in your country of nationality or last habitual residence?”

“Do you fear harm or mistreatment in returning to your country of nationality or permanent residence?”

“Visa applicants must respond verbally with a ‘no’ to both questions for the consular officer to continue with visa issuance.”

The statement notes, “Consular officers must prevent abuse of the immigration system by visa applicants who misrepresent their purpose of travel, including those who attempt to obtain nonimmigrant visas for the purpose of claiming asylum upon arrival in the United States.”

A State Department spokesperson defended the measure, stating: “Consular officers are the first line of defence for US national security.

The department uses all available tools and resources to determine whether each visa applicant qualifies under US law”.

To qualify for asylum under current law, an individual must be physically present in the US and be fleeing persecution based on race, religion, or political affiliation.

However, immigration experts warn that these new requirements may force vulnerable individuals into dangerous situations.

Camille Mackler, an immigration policy consultant, told CNN that the directive “is going to put people in really bad, terrible positions of having to make choices that ultimately affect their and their family’s safety.”

She added: “I also think this pushes people to unsafer pathways and unsafer routes, because if you need to leave, you leave, and you do whatever you need to do to do that.”

The rule follows other recent measures, including increased vetting for student visas and a temporary suspension of immigrant visa processing for 75 countries earlier this year.


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