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Zoho Corporation to Leverage NVIDIA NeMo to Build LLMs

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Zoho Corporation, a global technology company headquartered in Chennai, announced today that it will be leveraging the NVIDIA AI accelerated computing platform – which includes NVIDIA NeMo, part of NVIDIA AI Enterprise software – to build and deploy its large language models (LLMs) in its SaaS applications.

Zoho

Once the LLMs are built and deployed, they will be available to Zoho Corporation’s 700,000+ customers across ManageEngine and Zoho.com globally.

Over the past year, the company has invested more than USD 10 million in NVIDIA’s AI technology and GPUs, and plans to invest an additional USD 10 million in the coming year. The announcement was made during the NVIDIA AI Summit in Mumbai.

Ramprakash Ramamoorthy, Director of AI at Zoho Corporation, commented, “Many LLMs on the market today are designed for consumer use, offering limited value for businesses.

“At Zoho, our mission is to develop LLMs tailored specifically for a wide range of business use cases.

“Owning our entire tech stack, with products spanning various business functions, allows us to integrate the essential element that makes AI truly effective: context.”

Zoho prioritises user privacy from the outset to create models that are compliant with privacy regulations from the ground up, rather than retrofitting them later.

Its goal is to help businesses realise ROI swiftly and effectively by leveraging the full stack of NVIDIA AI software and accelerated computing to increase throughput and reduce latency.

Zoho has been building its own AI technology for over a decade and adding it contextually to its wide portfolio of over 100 products across its ManageEngine and Zoho divisions.

Its approach to AI is multi-modal, geared towards deriving contextual intelligence that can help users make business decisions.

The company is building narrow, small and medium language models, which are distinct from LLMs. This provides options for using different size models in order to provide better results across a variety of use cases.

Relying on multiple models also means that businesses that do not have a large amount of data can still benefit from AI. Privacy is also a core tenet in Zoho’s AI strategy, and its LLM models will not be trained on customer data.

“The ability to choose from a range of AI model sizes empowers businesses to tailor their AI solutions precisely to their needs, balancing performance with cost-effectiveness,” said Vishal Dhupar, Managing Director, Asia South at NVIDIA.

“With NVIDIA’s AI software and accelerated computing platform, Zoho is building a broad range of models to help serve the diverse needs of its business customers.”

Through this collaboration, Zoho will be accelerating its LLMs on the NVIDIA accelerated computing platform with NVIDIA Hopper GPUs, using the NVIDIA NeMo end-to-end platform for developing custom generative AI—including LLMs, multimodal, vision, and speech AI.

Additionally, Zoho is testing NVIDIA TensorRT-LLM to optimise its LLMs for deployment and has already seen a 60% increase in throughput and 35% reduction in latency compared with a previously used open-source framework.

The company is also accelerating other workloads like speech-to-text on NVIDIA accelerated computing infrastructure.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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