Telecom
Airtel CEO Reaffirms Commitment to Excellent Service Experience Following Tariff Adjustment Approval
Airtel Nigeria, one of the country’s top telecommunications providers, has reaffirmed its commitment to delivering superior customer service following the Nigerian Communications Commission’s (NCC) recent approval of a 50% tariff adjustment across the industry.
The NCC, in addition to approving the new tariff, also mandated that operators meet all quality-of-service (QoS) benchmarks in providing service to customers. Airtel CEO, Dinesh Balsingh, has assured that Airtel remains committed to its track record of regulatory compliance and will dedicate itself to ensure this directive is met and also go beyond it through consistent investments in infrastructure and service delivery.
“Airtel takes quality of service very seriously,” Balsingh said. “This adjustment allows us to double down on investments in our network infrastructure to boost coverage, speed, and reliability. We are committed to ensuring compliance with the NCC’s requirements and will continue to exceed expectations through strategic investments.”
Airtel’s history of consistent investment in Nigeria’s telecommunications sector is a testament to its commitment to providing reliable services, said Balsingh. Over the years, the company has upgraded and expanded its network infrastructure across both urban centers and underserved rural communities, enabling millions of Nigerians to access fast, dependable connections.
According to Balsingh, the tariff adjustment will provide the financial backing needed to accelerate these investments even further. “Our focus remains on improving coverage, reducing network congestion, and providing seamless connectivity,” he stated.
“This tariff adjustment ensures that we can expand to more locations, upgrade existing sites, and deliver even better service to our customers.”
In line with the NCC’s directive on meeting QoS benchmarks, Airtel is prioritizing the enhancement of its network’s reliability, voice quality, and data speed. “We fully recognize the need to continuously meet and exceed regulatory standards,” Balsingh said.
“We have built a reputation for delivering value, and we are taking every measure to ensure that our customers enjoy uninterrupted, high-quality services. Our goal is to empower businesses, students, and entrepreneurs with the tools they need to succeed in the digital age.”
While Airtel remains focused on network investments, Balsingh reassured that affordability will not be compromised. “We understand that customers expect value, which is why we will continue to offer affordable plans while maintaining high service quality,” he said.
Airtel Nigeria’s commitment to consistent investment and its dedication to meeting the NCC’s QoS requirements position the company as a key driver of Nigeria’s connectivity future. “Our investments are not just about meeting today’s needs,” Balsingh concluded. “We are building for the future—one where every Nigerian, no matter their location, has access to world-class telecommunications services.”
With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.
Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.
The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.
Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.
In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.
Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.
With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.
SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.
SHELT
The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.
SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.
“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”
The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.
Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.
Dina Powell McCormick
The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.
A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.
Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.
The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions
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