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Ericsson’s Managed Services Cut Operators’ Cost by 20%

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Jan Frykhammar is senior Vice President and Head of Business Unit Global Service, Ericsson

Ericsson and Managed Services
Ericsson has the telecom industry’s most comprehensive managed services offering. It consists of four segments; Operations, Field maintenance, Operational readiness and Shared solutions.
Telecom Operators Settling for Managed Services
Operators need to focus more on business and customer needs and less on running the technology. Through different business models and service solutions for managed services, we meet the different needs and share the risk with the customer. The idea is to delegate non-core activities to specialized companies like Ericsson for whom these activities are core business.
Operators globally are looking to improve effectiveness. Ericsson is a market leader in telecommunications services with extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost efficiency. Ericsson is anticipating the needs of these companies by offering flexible and creative solutions for the rollout of new and existing services to maximize profits and minimize initial capital investments for the operators.
How Expensive is t for Operators
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization.
Number of Operators in Nigeria have Shown Interest in Managed Services
We cannot comment on ongoing negotiations. As the market leader within managed services, we are of course discussing this option with our customers globally.
How Many Other Operators around the World are You Providing this Service
We operate networks supporting more than 275 million subscribers. We have more than 300 managed services contracts, of which more than 100 are made public. We deliver Managed Services in more than 100 countries. We have the most experience in the telecommunications industry after delivering managed services for more than 15 years.
Future of Managed services in Nigeria
We do not provide any forecast regarding the market. But we do see a growing interest from operators in all regions, on all markets. And in times of financial turmoil, such as now, there is an increased interest in cost efficiencies, which we can of course help the operator address.
Major Areas of Telecoms Business that could be Taken Care of by Managed Services 
It depends what you mean by "telecoms business", but typically; all the service segments are flexible in terms of scope and set up and are adapted to the customer’s needs. It includes activities such as designing, building, operating and managing day-to-day operations for a part of or the entire network of a customer. You can also break managed services down from a network perspective: Typically in an operator’s network, we have the radio access network, the core network, the transport network, the service network and the operator support system and the business support system. You could either choose to let a vendor take responsibility for all activities within one network or for a specific activity across all networks. Or customers can choose to hand over responsibility for all activities across all networks.
How Managed Services Reduce Cost of Operations
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization
Managed Service and savings for the Telecom industry
We don’t have this kind of number. And again, Managed services is not only about reducing cost (alone), but also about creating value for the customer, which means the customer would benefit from increased revenues in addition to lower cost. Depending on the scope of the managed services contract, of course.
Benefits to the Operators and the Industry in General
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization.
Other Far-reaching Implications for the Economy
We see an increased interest in network sharing, which would reduce the total carbon footprint. As well as sustainable energy solutions (green aspects) in our networks, especially off-grid.
The Major Managed Services Companies in the Nigerian Environment
You will have to judge but we have been adjudged to be the leading company globally and by extension locally. Ericsson is the industry leader in managed services. An independent global perception study with operators confirms Ericsson’s #1 position. Today, Ericsson is managing networks that together serve over 275 million subscribers globally.  We have more than 15 years of experience in managing multi-vendor, multi-technology networks for operators globally. Ericsson is a market leader in telecommunications services with extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost-efficiency.

 

 


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Kaspersky Reports 15% Growth in Malicious email Attacks in 2025

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According to Kaspersky telemetry, almost every second email – 44.99% of global traffic – was spam in 2025. Spam consists not only of unsolicited emails, but can also include various email threats such as scam, phishing and malware.

In 2025, individuals and corporate users encountered over 144 million malicious and potentially unwanted email attachments, representing a 15% increase compared to the previous year figures.

In 2025, APAC had the largest share of email antivirus detections: it reached 30%, followed by Europe with 21%. Next came Latin America (16%) and the Middle East (15%), Russia and CIS (12%) and Africa (6%). As for individual countries, China had the highest rate of malicious and potentially unwanted email attachments, with the share of email antivirus detections of 14%. Russia ranked second (11%), followed by Mexico (8%), Spain (8%) and Turkey (5%).

Email antivirus detections peaked moderately in June, July and November.

Key trends in email spam and phishing

Kaspersky’s annual analysis has also identified several persistent trends in the email spam and phishing threat landscape that are expected to continue into 2026:

  • Combination of various communication channels. Attackers lure email users into switching to messengers or calling fraudulent phone numbers. For instance, scam investment mailings may redirect victims to fake websites, where they are asked to provide their contact information, and then cybercriminals will follow up with a phone call.
  • Usage of diverse evasion techniques in phishing and malicious emails. Threat actors frequently try to disguise phishing URLs, for example, with the help of link protection services and QR codes. These QR codes are often embedded directly in email bodies or within PDF attachments, which not only conceals phishing links but also encourages users to scan them on mobile devices, potentially exploiting weaker security measures than corporate PCs.
  • Mailings exploiting diverse legitimate platforms. For example, Kaspersky experts discovered a fraudulent tactic that abuses OpenAI’s organisation creation and team invitation features to send spam emails from legitimate OpenAI addresses, potentially tricking users into clicking scam links or dialing fraudulent phone numbers. Additionally, a calendar-based phishing scheme, which originated in the late 2010s, resurfaced last year with a focus on corporate users.
  • Refining tactics in business email compromise (BEC) attacks. In 2025 attackers attempted to become even more persuasive by incorporating fake forwarded emails into their correspondence. These emails lacked thread-index headers or other headers, making it difficult to verify their legitimacy within an email conversation. 

“Email phishing shouldn’t be underestimated. Our report reveals that one in ten business attacks starts with phishing, with a significant proportion being Advanced Persistent Threats (APTs). In 2025, we saw an increase in the sophistication of targeted email attacks. Even the smallest details are meticulously crafted in these malicious campaigns, including the composition of sender addresses and the tailoring of content to real corporate events and processes.

“The commodification of generative AI has significantly amplified this threat, enabling attackers to craft convincing, personalised phishing messages at scale with minimal effort, automatically adapting tone, language and context to specific targets,” comments Roman Dedenok, anti-spam expert at Kaspersky.

 


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Cybersafe Foundation Partners Google to Strengthen Cybersecurity Among CCIs in Africa

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The Cybersafe Foundation has collaborated with Google in strengthening cybersecurity resilience among Critical Community Institutions across Nigeria, Kenya, Ghana and South Africa with the launch of Resilio Africa.

 

Speaking at the event in Lagos, Confidence Staveley, Executive Director of the Cybersafe Foundation, noted that while many organizations recognize the risks posed by cyber threats, conversations often stall when it comes to implementation.

“Across Africa, Critical Community Institutions are facing an increase in cyberattacks often without the capacity to defend themselves. Sub-Saharan Africa is now experiencing some of the most aggressive cyber activity globally. According to a threat report by Kaspersky, the region recorded over 42 million web attacks and 95 million malware-based, on-device attacks in just the first half of 2025.

“What’s especially concerning is the nature of these attacks: spyware, password stealers, and backdoor tools dominate, with password-stealing malware increasing by more than 60%.

“In East Africa, the scale is even more stark. Kenya alone recorded 2.5 billion cyber-threat events in Q1 2025, driven largely by phishing, mobile money fraud, and misconfigured cloud services,” she stated.

According to her, the primary barrier is not a lack of willingness but limited financial capacity to fund adequate cybersecurity measures.

“The conversation drops off at the point of taking action,” she said, explaining that many institutions lack the budgets required to implement robust security systems.

She disclosed that the programme’s provision of 10,000 hours of expert cybersecurity consultation—offered at no cost to participating institutions would ordinarily represent services valued at over one million dollars. The support, funded through a grant from Google.org, will be delivered by specialists across four participating countries.

Staveley reaffirmed that the Cybersafe Foundation remains a non-profit organization focused on supporting vulnerable communities and institutions, and described Resilio Africa as a strategic intervention aimed at strengthening digital trust across the continent, ensuring that commerce and essential public services can operate securely in an increasingly digital society.

Although the programme currently covers Nigeria, Kenya, Ghana and South Africa, Staveley acknowledged that the cybersecurity challenges extend far beyond those countries, and expressed hope that demonstrated impact from the initial phase would attract additional funding to scale the initiative to more than the 200 critical community institutions currently targeted, including underserved Francophone nations.

“This work is free to the organizations we serve, but it is not free to deliver,” she noted, underscoring the need for sustainable funding.

Explaining her personal motivation, Staveley said she views Africa’s cybersecurity challenges as opportunities for impact. Despite her engagements on global platforms, she emphasized her commitment to Nigeria and the broader African continent, describing the region as both home and a priority.

She pointed to a growing mismatch between rising cyber threats and limited investment in cybersecurity infrastructure, arguing that bridging this gap is central to the Foundation’s mission.

Staveley also clarified that Resilio Africa will not collect or own user data from participating institutions. Instead, the programme will focus on strengthening internal controls, building capacity and guiding organizations toward improved data protection practices.

With Resilio Africa now underway, the Cybersafe Foundation aims to demonstrate how targeted support for critical community institutions can enhance digital security and build long-term resilience across Africa’s rapidly expanding digital economy.


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Kaspersky Brings more Transparency to Threat Detection with New Hunt Hub

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Kaspersky has announced a major update to its Threat Intelligence Portal (TIP), introducing a new Hunt Hub section alongside an enhanced MITRE ATT&CK coverage map and a significantly expanded vulnerabilities database.

The update strengthens organisations’ ability to investigate threats, understand adversary behaviour, and proactively monitor the most relevant risks across their environments.

According to the Kaspersky Security Bulletin 2025 report, Kaspersky’s detection systems discovered an average of 500,000 malicious files per day in 2025, marking a 7% increase compared to the previous year. As cyberattacks become more sophisticated and frequent, security teams need more than alerts – they need clarity.

The newly launched Hunt Hub is designed to address growing market demand for greater transparency and deeper insight into how modern detection technologies work. Integrated into the Threat Landscape section of the Threat Intelligence Portal, Hunt Hub provides centralised access to Kaspersky’s threat hunting expertise and detection knowledge.

Hunt Hub includes Kaspersky Next EDR Expert hunts, also known as indicators of attack (IoA) or detection rules. All portal users can explore the catalogue of hunts and their descriptions, while Kaspersky Next EDR Expert customers gain extended access to detailed recommendations and detection logic presented in a convenient, SIGMA-like format. Each hunt is mapped to relevant MITRE ATT&CK tactics and techniques and linked to known threat actors, giving analysts clear context behind every detection.

By making detection logic visible and structured, Hunt Hub effectively removes the “black box” from threat detection. It allows security teams not only to respond to alerts, but also to understand why a detection was triggered and which threat it is designed to uncover – improving trust in security technologies and increasing the efficiency of threat investigation processes.

As part of the update, the MITRE ATT&CK coverage map within the Threat Landscape has been significantly enhanced. The portal now brings together product coverage across SIEM, EDR, NDR and Sandbox solutions, MITRE ATT&CK techniques with scoring, coverage percentages, and related Kaspersky Next EDR Expert hunts in a single, unified view. This enables organisations to assess how well their security stack covers relevant attack techniques and identify potential gaps in protection.

The Vulnerabilities section has also been expanded, with the CVE database now covering nearly 300,000 vulnerabilities. In addition, the portal provides more detailed information on vulnerabilities that have been exploited in real-world attacks, helping organisations prioritise remediation efforts based on actual threat activity.

“With the launch of Hunt Hub in the Kaspersky Threat Intelligence Portal, we are opening up our detection expertise and giving analysts clear visibility into how and why threats are detected. This transparency helps organisations move from reactive alert handling to informed threat hunting and proactive risk management,” comments Nikita Nazarov, Head of Threat Exploration at Kaspersky.

 


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