Telecom
Angry Shittu Berates Telcos Over Poor Customer Service

Mr. Adebayo Shittu, minister of Communications, has lamented the way and manner Nigerians, especially women, are been treated by the telecommunications companies, in their desperate bid to comply with the Nigerian Communications Commission (NCC) directive for the registration of all SIMs in use.
NCC has severally threatened to deal with erring companies, even as MTN Nigeria was slammed with mega fine of $1trillion for failure to deactivate over five million subscribers.
Shittu threatened that the Ministry will deal with erring companies henceforth.
But, the operators are saying that the Minister ought to look beyond the cultural and religious aspects, as there are several factors to be considered of the process.
However, Shittu through Mr. Victor Oluwadamilare, his special assistant (Media), expressed displeasure on the process, “following the barrage of mind-boggling complaints by subscribers across the country.
“The Minister’s office had been inundated with several complaints from Nigerians, particularly women in veil, the way they were being treated, sometimes humiliated by workers of the telecommunications’ companies nationwide, the statement added.
The Minister listed the complaints to include “women in purdah dresses were requested to remove their veils in the public, despite the request by such women that a place should be provided out in a public glare for only female officials to attend to them, adding that all entreaties failed but rather they were alledely accused of being Boko Haram agents and they were refused registration after several altercation that ensued in some of the registration centres”.
Shittu who frowned at the development, urged the telecommunications companies involved to accord maximum respects their feminine nature and religious dispositions; moreso, since the Nigerian Constitution had guaranteed the right to freedom of thought, conscience and religion of all citizens and that such rights could never be violated by executive or administrative lawlessness, highhandedness and insentivity.
The Minister said that Nigerians deserve unreserved apology from the affected telecommunications companies, adding that it is inhuman and unacceptable to treat Nigerians in a cruel manner, as it is a universal maxim that rights of even minorities are respected worldwide.
He therefore, urged the telcos to train and retrain their workforce on the right and more civilised ways of treating their customers, adding that sanctions may be applied against any erring company that refused to comply with the policies of the Nigerian Government under the “Change Agenda” of President Muhammadu Buhari.
“The inhuman treatment meted out to the Nigerians in the course of the ongoing SIM re-registration exercise in the country, where subscribers were made to suffer untold hardships, mostly in the scorching sun and unbearable conditions are no longer acceptable, ” Shittu warned, adding that, “it is no longer business as usual”.
Responding to the Minister’s statement, Engineer Lanre Ajayi, president, Association of Telecommunications Companies of Nigeria (ATCON), told Nigeria CommunicationsWeek that he believes the Minister’s statement as an observation which telcos will investigate.
Ajayi said, “Since Barrister Shittu assumed office I have viewed him as someone who is well travelled; therefore, he will not act in a manner that will disrupt the SIM re-registration. The process has to be look at holistically and not from cultural point of view.
“And, the Minister should be aware that the telcos are passing through the same economic challenges like other sectors. They are toiling daily to keep the quality of service better; while issues on forex and other industry issues have continued to bug them.”
Nevertheless, the Minister lamented the lackadaisical attitude of the affected companies in the treatment of their subscriber, blaming their conduct on the years of impunity under which they had operated without any serous checks.
“If the exercise of smaller countries like Rwanda were anything to go by, where operators play according to the rules and where infractions are usually met with stiff penalties, telecom companies in the country have to brace up or face the brunt of their inadequacies,” the Minister warned.
Telecom
Study Shows Blocks in Telegram are Pushing the Underground Out

Modern messengers, such as WhatsApp, Telegram, Signal and others, are often used for illicit purposes. Kaspersky Digital Footprint Intelligence has conducted an in-depth monitoring of over 800 blocked cybercriminal Telegram channels between 2021 and 2024.

While a range of illegal activities continues to be hosted on the platform, its environment has become noticeably more challenging for sustained underground operations.
Telegram’s bot framework and other built-in features make for a low-effort ecosystem for the underworld.
A single bot can simultaneously manage queries, process cryptocurrency payments, and instantly deliver stolen bank cards, info-stealer logs, phishing kits, or DDoS attacks to hundreds of buyers per day, often without operator involvement.
Unlimited, non-expiring file storage eliminates the need for external hosting when distributing multi-gigabyte database dumps or stolen corporate documents. This frictionless automation naturally favours high-volume, low-price, low-skill offerings, such as leaked bank cards or other data, hosting malware, etc.
High-value, trust-dependent deals (for instance, zero-day vulnerability information) still remain on reputation-gated dark-web forums.
Kaspersky researchers found two clear trends related to illegal activities on Telegram. The average lifespan of shadow channels has increased, with the proportion of channels surviving over nine months more than tripling in 2023-2024 compared to 2021–2022. At the same time, Telegram’s blocking activity has risen significantly.
Monthly takedown figures recorded since October 2024 – even at their lowest – are comparable to the peak levels seen throughout 2023, and the overall pace continued to accelerate in 2025. This impedes malicious activities.
Other disadvantages of Telegram for cybercriminals include the lack of default end-to-end (E2E) encryption for chats, the inability to use their own servers for communication (due to the messenger’s centralised infrastructure), and closed server-side code, which makes it impossible to verify its functionality.
As a result, several established underground communities, including the nearly 9,000-member BFRepo group and the Angel Drainer malware-as-a-service operation, have already begun shifting primary activity to other platforms or proprietary messengers, citing repeated disruptions of their activities on Telegram.
“Fraudsters find Telegram a convenient tool for many malicious activities, but the risk-reward balance is clearly shifting. Channels are managing to stay online longer than a couple of years ago, yet the dramatically higher volume of blocks means operators can no longer count on long-term stability.
“When a storefront or service disappears overnight – and sometimes reappears only to be removed again weeks later – building a reliable business becomes much harder. We’re starting to see the early stages of migration as a direct consequence,” comments Vladislav Belousov, Digital Footprint Analyst at Kaspersky.
Telecom
Galaxy Backbone Marks Two Decades of Powering Nigeria’s Digital Evolution

Galaxy Backbone Limited (GBB), the Federal Government’s leading ICT infrastructure and shared services provider, will mark its 20th anniversary in June 2026 with a grand celebration that reflects two decades of innovation, resilience, and national impact.

Since its inception in 2006, Galaxy Backbone has been at the heart of Nigeria’s digital transformation journey; building the technological foundation that supports modern government operations and public service delivery. What began as a bold vision to connect government has grown into a critical national platform that drives efficiency, transparency, collaboration and innovation across the public sector.
Over the last 20 years, GBB has helped redefine how government works. By providing secure connectivity, enterprise-grade data centre services, cloud platforms, and digital collaboration tools, Galaxy Backbone has enabled Ministries, Departments and Agencies (MDAs) to move from fragmented, paper-based processes to more integrated, technology-driven systems.
This transformation has improved government-to-government coordination, strengthened engagement with businesses, and enhanced the delivery of services to citizens. Today, the digital infrastructure powered by Galaxy Backbone supports thousands of government users, hundreds of institutions, and critical national platforms that Nigerians rely on daily.
A key part of this journey has been the Federal Government of Nigeria’s investment, managed by GBB in robust national infrastructure, high-capacity and world class data centres, fibre-optic connectivity across multiple states, secure hosting services, and shared platforms that have helped government operate more efficiently and responsively. These contributions have played a pivotal role in Nigeria’s progress toward a more digital, agile and citizen-centered public service.
Galaxy Backbone’s impact has earned both national and global recognition. In 2025, the organisation was ranked first overall in the Federal Government Website Performance Scorecard, reflecting its commitment to excellence in digital service delivery. Internationally, GBB, a couple of years ago, received the prestigious United Nations Public Service Award, a testament to its leadership in promoting a whole-of-government approach to digital transformation.
As GBB celebrates two decades of service, this milestone is more than an organisational anniversary; it is a celebration of Nigeria’s digital evolution. It is an opportunity to appreciate how collaboration between government, industry partners, technology providers, and dedicated public servants has helped build a stronger, more connected nation.
The June 2026 anniversary celebration will bring together stakeholders from across the public and private sectors to reflect on the journey so far, acknowledge the partnerships that have shaped this success, and chart an ambitious course for the future. It will highlight how collective effort, shared vision, and innovation have positioned Galaxy Backbone as a strategic national asset.
Looking ahead, Galaxy Backbone remains committed to deepening digital transformation across the country; expanding infrastructure, strengthening cybersecurity, enhancing service delivery, and supporting the Federal Government’s drive for a smarter, more efficient and digitally empowered Nigeria.
At 20 years, Galaxy Backbone stands proud of its past, confident in its present, and inspired by the limitless possibilities ahead.
Telecom
Galaxy Backbone Marks 20 Years, Tops FG Website Scorecard

Galaxy Backbone Limited (GBB), Nigeria’s leading federal ICT infrastructure provider, has announced its 20th-anniversary celebration for June 2026, marking two decades since unifying government’s fragmented digital landscape into a secure national platform.

Galaxy Backbone
The announcement by Head of Media and Corporate Communications Chidi Okpala follows GBB’s top ranking in the 2025 Federal Government Website Performance Scorecard by the Bureau of Public Service Reforms, cementing its leadership in digital service delivery and transparency.
Managing Director Professor Ibrahim Adepoju Adeyanju described the milestone as celebrating Nigeria’s shift from paper-based silos to a cloud-first, integrated government. Achievements include the UN Public Service Award for 1-GOV.net, high-speed fiber deployment for G2G and G2B interactions, IPPIS payroll rollout, and pandemic-era digital support.
The June event will gather public-private stakeholders, global tech partners, and policymakers to unveil GBB’s next-decade roadmap emphasising cybersecurity, AI in public service, and rural connectivity.
GBB positions itself at the forefront of Nigeria’s 2030 digital nation drive, with 20 years of innovation signaling a smarter, connected future.
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