E-Financial
Digital Channels Now Account for 70% Financial Inflow to Banks- UBA

Digital channels are changing the face of banking with about 70% of deposits that come to the banks now done through such compared to 30% that comes through bank branches such as cheques and cash.
The outflow, which is actually payments by individuals, is now over 80% in terms of transaction counts, as bank customers no long lump their transactions any more, said Dr. Yinka Adedeji, head, Consumer and Digital Banking Division at the United Bank of Africa (UBA) Plc., while briefing ICT journalists on UBA’s preparedness in the face of changes in the digital banking on the Continent.
Dr. Adedeji said that there has been an unusual growth and adoption of mobile banking in the Nigeria, especially with convenient at top of the Bank’s innovations in the sector.
He added that UBA has deployed State-of-the-art technology to drive the next phase of banking services, while the consumer and digital banking divisions have now closed rank to serve the customers better.
He said that the structural changes and reorganisation by UBA was in anticipation and alignment with changes in the financial industry in Nigeria and the Continent at large.
Dr. Adedeji said, “Since the last time we met, the Central Bank of Nigeria (CBN) has removed the penalty associated with digital payments and collections. Initially you would have thought the reason why people are using digital payment channels or cashless system is because of the penalty. Interestingly, the adoption continues and even growing faster. This implies that the adoption goes beyond penalty and hinges on convenience of banking and the security; so, it s right time for electronic or cashless payment in the society.
“We have seen rapid changes so much that about 70% of deposits that come to the banks are done through digital channels such instant transfers (either by mobile, internet), card transfers (using transfer kiosks, ATMs); compared to 30% that comes through bank branches (cheques and cash).
“The outflow, which is actually payments by individuals, is now over 80% in terms of transaction counts, because what you see is people do not lump their transactions any more. Even though the average you see of a transaction is becoming smaller because individuals are breaking up their transactions, knowing they can actually do it 24/7. These are new developments and are very positive. These also have to shape the way banking is done. You will see there will be less emphasis on building on bricks and mortars. It is not just in Nigeria, but across the globe. It also dictates how we do our business across Africa. What is also important to us is the back-end technology behind the transactions. We all have ‘one’ phone but if you imagine the infrastructure behind the scene to support the transaction on your phone it is massive. So the banks are really focusing on setting up a lot of IT infrastructure; the electronic payment infrastructure, security (monitoring and protection of customers). UBA has deployed state-of-the-art security apparatus at the headquarters too and a benchmark for the industry.
“Speaking on UBA’s approach to the market, he said, “We know there are a lot of electronic channels for payment and collections, but everything is now bounded that you have customers account with you. So, the structure and organisation in UBA has transformed in anticipation and changes we have seen in the industry. Before, consumer banking used to be separate unit likewise digital banking, but you will agree with me there is no digital channel/banking without consumer. People have to open accounts with you first; you know about them, before you can give them convenience.
“Therefore, the bank wants to change the strategy from ‘you open an account and we give you convenience’ to ‘people coming to the bank to open an account because there is a convenience that come with it. In other words, before now opening accounts takes the lead before convenience, but we want convenience to be the reason for banking with us. So, the consumer and digital banking units have teamed up to form a division. It is very strategic to us. Which means the account openings, account types, how accounts are opened settles with the division. Even the methods of remittances have changed as we have combined them under same umbrella.
“In addition, collections are now part of the same division. This is apt because collections are going beyond the manual ways. Collections here imply payment of taxes, utilities (such as DStv subscription, electricity bills, etc); it is now beyond paying cash at a particular branch. There is multi-bank when you enter a particular banking hall; that is becoming very digital too. The collections of fees like energy payment to Discos now happen through Point of Sales (PoS); airline tickets, data subscriptions, airtime purchases, these have made banking very interesting. We are making these payments possible in reliable, safe and simple means”.
The Head, Consumer and Digital Banking Division at the United Bank of Africa (UBA) Plc, added that the management are carefully studying all the directions that the CBN is trying to push. “We are aligning with all the regulators in all the countries we operate in, making account opening and financial services very simple through creation of capacities and partnerships with people that are deeper in grassroot banking viz-a-viz agency banking”.
E-Financial
Sterling Bank, Water.org, Sterling One Foundation Partner on WASH Loan for Millions

Sterling Bank, in partnership with nonprofit Water.org and Sterling One Foundation, has launched the Sterling WASH Business Loan to empower WASH businesses and scale sustainable access to safe water and sanitation for millions of Nigerians.

L-R: Gilbert Okpono, Snr. Partnership Account Manager, Water.org; Engr. Mukhtaar Temitope Tijani, Managing Director, Lagos State Water Corporation; Mrs. Olapeju Ibekwe, CEO, Sterling One Foundation; Akporee Idenedo, Divisional Head Commercial Banking, Sterling Bank, at the Sterling Bank Water Credit Proposition held in Lagos recently.
The catalytic financing solution addresses daily struggles with clean water and safe sanitation, which impact health, livelihoods, and well-being, while strengthening delivery systems for WASH solutions.
Launched on Monday, November 24, 2025, at The Wheatbaker Hotel, Ikoyi, Lagos, the initiative signals a shared commitment to tackling one of Nigeria’s most pressing development challenges.
Abubakar Suleiman, Managing Director of Sterling Bank, said sustainable development hinges on collaboration and targeted investment in frontline businesses and people.
“By providing accessible financing to entrepreneurs in this critical social sector, we ensure progress reaches communities that need it most. This product aligns with our HEART strategy and commitment to improving quality of life through impact-driven initiatives,” Suleiman stated.
Gilbert Okpono, Nigeria Senior Partnership Account Manager at Water.org, stressed the transformative power of financing WASH businesses.
“Financial inclusion is critical to solving the global water and sanitation crisis. By expanding access to affordable financing, we enable households and WASH entrepreneurs to improve services, reach more communities, and transform lives,” Okpono said.
He added that the partnership reflects a belief in rippling benefits across health, education, and economic opportunity, marking a major step toward sustainable scaling.
The loan supports WASH entrepreneurs, small business owners, and community service providers with flexible financing to expand operations, boost health, livelihoods, and educational outcomes.
Olapeju Ibekwe, CEO of Sterling One Foundation, linked the initiative to the foundation’s mission of catalysing lasting social impact across Africa.
“Our Foundation catalyses initiatives that deliver real, lasting change. Access to safe water and sanitation is one of the most powerful investments in community well-being. We are proud to partner with Water.org and Sterling Bank for inclusive, scalable, and sustainable solutions,” Ibekwe affirmed.
The launch event gathered development partners, WASH entrepreneurs, media, policymakers, and community organisations to discuss coordinated financing, supportive policies, and market-driven solutions to close Nigeria’s WASH access gap.
Interested beneficiaries can visit the initiative’s website for more details.
E-Financial
Access Holdings Shareholders Approved to Raise N40bn Capital Through Private Placement

Access Holdings Plc has received the approval of its shareholders to raise additional capital of up to N40 billion or such other amount or their equivalent in foreign currencies, via private placement.

The shareholders gave the approval as part of the special resolutions at Access Holdings Plc Extraordinary General Meeting (EGM) held on Thursday December 18.
In a notice to the Nigerian Exchange Limited (NGX), Access Holdings said the new ordinary shares created in connection with the private placement, will be allotted at a price of N20.25 to one or more investors in such tranches and on such terms and conditions as shall be determined by the Board.
Access Holdings Plc Board of Directors is authorised to consider, negotiate, approve, and finalise the list of potential private placement investors; determine the structure, valuation, modalities, and timeline for the private placement.
The Board was also authorised to consider, negotiate, approve and finalise the list of potential private placement investors; determine the structure, valuation, modalities and timeline for the private placement.
The shareholders also approved for the issued share capital of Access Holdings Plc to be increased from N26 658 billion to N27.646 billion by the creation and addition of 1,975,308,641 ordinary shares of 50 kobo each ranking pari-passu with the existing ordinary shares of the Company.
E-Financial
Customs Slam 3 Percent Surcharge on Banks over Delayed Revenue Remittance

Nigeria Customs Service (NCS) has imposed a three per cent surcharge on Deposit Money Banks (DMBs) over delays in the remittance of Customs revenue by designated banks.

The development was disclosed by Abdullahi Maiwada, national public relations officer of the Service, in a statement titled “Nigeria Customs Service Commences Enforcement of Penalties Against Designated Banks for Delayed Remittance of Customs Revenue.”
The agency stated that delays in remitting collected Customs revenue constitute a breach of remittance obligations and negatively impact the efficiency, transparency and integrity of government revenue administration.
Maiwada explained that any Designated Bank that fails to remit collected Customs revenue within the prescribed period will be liable to penalty interest, adding that affected banks will receive formal notifications detailing the delayed amount, applicable penalty and the timeline for settlement.
“The NCS has noted instances of delayed remittance of Customs revenue by some Designated Banks following reconciliation of collections processed through the B’Odogwu platform. Such delays constitute a breach of remittance obligations and negatively impact the efficiency, transparency and integrity of government revenue administration.
“In line with the provisions of the Service Level Agreement (SLA) executed between the Nigeria Customs Service and Designated Banks, the Service hereby notifies stakeholders of the commencement of enforcement actions against banks found to be in default of agreed remittance timelines.
“Accordingly, any Designated Bank that fails to remit collected Customs revenue within the prescribed period shall be liable to penalty interest calculated at three per cent above the prevailing Nigerian Interbank Offered Rate for the duration of the delay. Affected banks will receive formal notifications indicating the delayed amount, applicable penalty and the timeline for settlement.”
Maiwada further advised Designated Banks to strengthen their internal controls, ensure strict adherence to remittance timelines and comply fully with the provisions of the SLA.
He reiterated that the Service remains committed to enforcing accountability, safeguarding government revenue and promoting a transparent and predictable financial system in support of national economic development.
“The Service further notes that persistent or repeated non-compliance with the terms of the SLA may attract additional sanctions, including regulatory and administrative measures, as provided under the Agreement and relevant laws guiding Customs revenue collection.
“The NCS reiterates that prompt, accurate and complete remittance of Customs revenue is a fundamental obligation of Designated Banks. Any payment of collected revenue into unauthorised accounts, whether deliberate or erroneous, will be treated as a serious violation and addressed in accordance with the SLA and applicable legal frameworks.
“Designated Banks are therefore advised to strengthen internal controls, ensure strict adherence to remittance timelines and comply fully with the provisions of the SLA. The Service remains committed to enforcing accountability, safeguarding government revenue and promoting a transparent and predictable financial system in support of national economic development,” he added.
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