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MTN Nigeria Records Further Revenue Decline in Q3 of 2016

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MTN Nigeria reported a smaller revenue decline in the quarter ended 30 September, as subscriber numbers continued to recover in the West African country.

After reporting a year-on-year decline in revenue in the first and second quarters of 2016 of 6.2% and 3.3% respectively, in the third quarter MTN Nigeria’s revenue decline was limited to 1.2% year-on-year.

The group says it is confident MTN Nigeria will deliver positive year-on-year revenue metrics in the fourth quarter. In Nigeria, constant currency data revenue increased by 6.7% and contributed 20.4% to total revenue.

“Despite a tough operating environment as a result of weaker macro-economic conditions, particularly in oil-dependent economies, as well as the regulatory challenges experienced, we are confident the fundamental changes implemented over the past year position the group well to participate efficiently and effectively in the data evolution and ensure sound stakeholder relationships and governance processes,” Phuthuma Nhleko, MTN Group executive chairman says in a statement.

“This is largely the result of a weaker macro-economic environment negatively impacting consumers, a decline in the effective data tariff because of competition and regulatory requirements impacting out-of-bundle billing.”

In SA, data revenue increased by 15.1% year-on-year and contributed 34.4% to total revenue.

The number of smartphones on the SA network also increased by 9.3% year-on-year, to 9.2 million. Average revenue per user increased by 10.4% quarter-on-quarter.

Nigerian data traffic increased by almost 44% year-on-year and the MTN Nigeria network saw the number of smartphones on the network increase by over 59% to 19.2 million year-on-year.

Nhleko says MTN is pleased to report it has commenced the repatriation of cash from MTN Irancell to the group and expects to conclude the process over the next six months.

MTN Irancell’s constant currency data revenue increased by over 61% quarter-on-quarter and contributed 41.5% to total revenue despite a decrease in data tariffs. The number of smartphones on the Iranian network increased by 35% to over 29 million.

MTN says it also embarked on a material transformation project during the third quarter, focusing initially on its key operations of Nigeria and SA.

“A dedicated transformation office was established to drive this transformation to maximise revenue growth, enable a distinct customer experience and ensure operational efficiencies, including concerted initiatives to drive optimal return on investment, with hard targets set for the next 12, 18 and 24 months.”

Nhleko says the operations are expected to deliver the first results on clearly defined targets in the first half of 2017.

MTN grew its group subscribers by 0.9% quarter-on-quarter to a total of 234.7 million, as Nigeria’s numbers recovered slightly despite a small drop in subscribers in SA.

MTN South Africa reported a marginal decline in subscribers of 0.5% quarter-on-quarter to 29.7 million. This was as a result of a 0.7% decline in the prepaid subscriber base to 24.5 million, largely due to churn from low revenue-generating customers. The postpaid subscriber base, however, increased by 0.7% to 5.2 million.

The rest of the SEA region – which includes Uganda, Zambia, Rwanda, Botswana (joint venture), Swaziland (joint venture) and South Sudan – saw the number of subscribers increased by 1% to 23.3 million. This was mainly driven by growth of almost 3% in Uganda, which now has 10.2 million customers.

MTN Nigeria reported a 2.5% quarter-on-quarter increase in its subscriber base to 60.5 million. The rest of the WECA region – Ghana, Cameroon, Ivory Coast, Benin, Congo Brazzaville, Liberia, Guinea Conakry and Guinea Bissau – saw overall subscriber numbers grow by 2.3% to 47.6 million. This was driven by 2.7% subscriber growth in Ghana to 18 million, and 3.7% growth in the Ivory Coast to over 8.5 million subscribers.

MTN Irancell increased its subscriber base by 1.1% quarter-on-quarter to 47.8 million “in a highly penetrated market”. However, the rest of the MENA region – made up of Syria, Sudan, Yemen, Afghanistan and Cyprus – saw subscriber numbers drop by almost 4%, to 25.8 million, owing to a 13% decline in Sudan due to the subscriber registration process.

SEA has 52.9 million subscribers; WECA remains the largest contributor with over 108 million subscribers while MENA has 73.6 million customers.


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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