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Subscribers Groan as 4G Technology Delivers Narrow Band

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Telecommunications operators have been involved in the race of adoption of latest technology in service delivery from 2G to 3G and now 4G LTE. These migrations are aimed at delivering reliable and faster services be it voice or internet.

However, the extent to which subscribers feel the impact of such upgrade in terms of fast and reliable internet service has been a subject of debate as subscribers have been consistently faced with poor voice and internet service even with the latest 4G LTE believed to offer reliable and faster service.

A testimony to this is series of Nigerian Communications Commission (NCC) sanctions on operators for poor services.

It would be recalled that the commission had suspended promos of some operators as a result of effects of such promo on quality of service delivered by those operators.

According to stakeholders that spoke to Nigeria CommunicationsWeek, ‘narrow band delivered to subscribers in the pretense of broadband fall short of what broadband internet should be, this is because, some of them are not using the required spectrum for 4G LTE service but rather using what they have to delivered the service. More so, they are not investing in the network to be able to deliver 4G LTE service because they don’t see the prospect of return on their investment with the prevailing economic situation in the country’.

Engr. Sam Adeleke, chief executive officer, Steineng Ltd,  said that 4G LTE should give subscribers faster speed and bigger bandwidth without limit to what the subscriber can do with it, ‘but what we see in the market place today is the claim of unlimited service while pegging the subscriber on 60GB, what happens is that at the beginning the service will be fast by the time you are exhausting the 60gigabyte you were pegged at, the service will no longer be fast and you find it difficult to download some files.’

“This is not broadband. If we have broadband it means unlimited capacity and volume which is provided today in the country by very few operators. LTE broadband does not limit you. What we see in the industry is operators using existing technology to offer new service.”

He attributed the situation to lack of investment in the network to be able to deliver the required service and therefore urged Nigerian Communications Commission (NCC) to educate stakeholders on the required standard for broadband service.

Corroborating Adeleke, David Venn, chief executive officer, Spectranet, said that some operators were in a hurry to launch 4G LTE since they can’t get dollar to buy equipment and cannot get foreign or local funding to invest in the new network, they decided to use existing technology to offer new service that does not deliver required broadband service.

“Optimising a network for 4G LTE service is complex which requires five different bands, and the handset must work on the five different bands to be able to deliver effective service. What we see in the market is 4G in few bands not on the whole bands, that is why the service delivered is not broadband. Remember, those operators have not done it before, they will get it better as time goes by,” he said.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Business

Firm Identifies Global Scam Activity Linked to the Release of Avatar 3

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The premiere of Avatar 3 has taken place in several countries and has been accompanied by a noticeable increase in online interest. Amid the heightened attention surrounding the release, Kaspersky experts identified an increase in cyber-scam campaigns that exploit the movie’s launch and users’ desire to watch it online. The fraudulent websites target users across multiple regions, indicating attempts by attackers to reach a global audience.

The scam operates as follows: cybercriminals create suspicious websites that offer online access to the Avatar 3 movie. Attackers place particular emphasis on localisation, publishing the sites in multiple languages to attract users from different countries. However, the translations are often poorly executed and contain grammatical errors and inconsistencies, which may serve as indicators of fraudulent activity.

When users attempt to start the video, they are presented with a fake media player and prompted to register in order to obtain “full” or “unlimited” access to the film. As part of the registration process, users are asked to provide personal information, including an email address and mobile phone number.

At later stages, scammers may request additional data, including payment details, under the guise of activating a “free trial.” This creates risks of credential compromise, particularly if users reuse passwords across multiple services, and may also lead to financial losses.

“Cybercriminals consistently exploit major movie premieres to capture users’ attention and increase the effectiveness of their schemes. We advise accessing films only through official platforms and exercising caution when encountering websites that request personal or payment information. It is also important to use reliable security solutions to protect all devices, including mobiles,” comments Olga Altukhova, Senior web content analyst at Kaspersky.

 


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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