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Mitsumi Pledges Topnotch Technical Support to DellEMC Customers

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(L-R) Zahid Pervaiz-Marketing Manager, Kumar Kulkarni - Business Head, Bhargav Mehta - Associate Director, Satyen Chokshi - Business Unit Manager (DellEMC), Rajiv Patel - Country Manager, Sujal Desai – Regional Product Manager.at the event held recently in Lagos
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Mitsumi Distributions has pledged to bring top of the range service delivery to DellEMC customers in Nigeria and Ghana.

Speaking at the event that herald the partnership in Lagos, Sujal Desal, Regional Product Manager, Mitsumi Distributions, said that, what they intend to bring to DellEMC portfolio is technical support that no other competitor in the market could bring, adding that the partnership made them distributors of DellEMC whole portfolio in Nigeria as well as in Ghana.

 

“There are a lot of distributors, who are our competitor in this market, what we are bring in this particular market is the technical support because other distributors do not have this kind of facility, where they will provide pre-sales  services as well as technical support to the market.

 

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“so there are so many partners here in Nigeria, they want to do the business of EMC, they want to supply EMC portfolio but they don’t have particularly the support on the sales side, on the service side and on the pre-sales side.

 

“So Mitsumi is covering the whole complete portfolio with the support and after sales services as well .

 

“We have the pre-sales team, they are basically around Nigeria only, as well, we have the technical team here in Lagos also, they can provide after sales also.” He stated

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Desal, noted that the event was to help their partners to configure the EMC solutions, and assist them to even close the opportunity with the end users, and also assist them to get the price quoted budget from EMC team.

He said also, that they will be helping their partners to deploy the solution in Nigeria as well as supplying it to Ghana.

 

He stated that their customers are government sectors, oil and gas sectors, financing and banking sectors.

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He added that their work is to help these customers to understand the requirements and show them that going forward for another five or ten years, if they are stick with DellEMC technology, how the technology will give them success, not only with these requirements that they are having at the moment but going forward from five to ten years more, how they will succeed with the solution.

 

“Our company is located only in Lagos, all our expatriates and all our local staff sits in Lagos but we provide remote area support as well.

 

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“If our customers require onsite support, we have engineers who can fly or go by road to provide them support, apart from that, we have a team who sits in Lagos but they remotely assist on any kind of requirement our customers may need actually”. Desal added

 

He noted, that the difference between Mitsumi and other competitors is that, they try to give very expensive solutions, top of the range solution to customers without giving the basic solutions, adding that what is required is starting with basic solution and then upscale it, whenever the customer required.

 

Desal, added that the beauty of EMC technology, is that you can start with the minimum requirement and you don’t need to change the technology, you can only upgrade the technology as at when required

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“For our SME’s customers, we suggest our partners to go to them with the technology needs, if there is a storage requirement specifically, they can start with unity 300 and they can upscale it up to unity 500, there is no issue or harm in doing it because this kind of technology they really have to fulfill the requirement of what they have at present and if they have future requirements the same technology will help them.

 

“So they will pay as at when require, they don’t need to pay everything upfront at the moment and then they have to wait for another four to five years when the requirement will come their way.”

 

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He stated that they are successful in Nigeria since they close the partnership deal with DellEMC.

 

 

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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NCC Leads Tecno, Hyperspace, Digital Realty To NITRA Forum On Scientific Innovation

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The need for Nigeria to think outside the box in its need to drive towards global relevance with innovations and scientific developments will be on the front burner at the NITRA Innovative & Scientific Conference scheduled to hold on Thursday July 23, 2026 in Ikeja, Lagos.

NCC Leads Tecno, Hyperspace, Digital Realty To NITRA Forum On Scientific Innovation

NITRA

The Nigerian Communications Commission (NCC) will lead other delegates to discuss and take far-reaching decisions at the event, which has its theme as “Bridging Nigeria’s Digital Divide With Scientific Innovation”.

Other companies that have indicated interest in partnering with NITRA include mobile communications company, Tecno; Africa’s premier end-to-end AI solutions company, Hyperspace; and telecommunications data infrastructure company, Digital Realty.

Speaking on the proposed event, the Chairman, Nigeria Information Technology Reporters Association (NITRA), Chike Onwuegbuchi noted that the event will seek to create a platform for government and private organisations to deliberate on policies around scientific innovations in Nigeria, challenges, place of indigenous and foreign collaboration, roles of each stakeholder, and grassroots development in that regard, among others.

According to him: “The Federal government, with series of programmes and partnerships, has established the urgent need to create an ecosystem that thrives on scientific innovation, breeding institutions and individuals with a target of placing the country at the fore-front of Next-Gen development.

It is a known fact that digital and scientific innovations are crucial, not only to the survivability of a nation, but also to the sustainability of its growth and development, with significant effect on economic strength, global image, defense and security, government capabilities to function, and public health and safety, communication and digital footprint, among others.

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The federal government is actively driving scientific innovation to foster economic diversification and build a $1 trillion economy by 2030. Efforts are heavily focused on commercializing research, establishing massive research funds, and funding strategic infrastructure, particularly in technology, biotechnology, and healthcare. Core government initiatives and policies include the newly instituted National Research and Innovation Development Fund (NRIDF), which aims to mobilize about $500 million annually to support research and the commercialization of scientific outputs; and the Nigeria Genomic City, a multi-ministerial initiative aimed at transforming Nigeria into a leading hub for genomics, precision medicine, and biotechnology. It is designed to protect indigenous data, stimulate artificial intelligence in health, and develop a highly skilled scientific workforce.

According to the General Secretary of NITRA, Mr. Chidiebere Nwankwo, the forum will also be a vehicle to propagating the views of decision makers to the public, thereby furthering the cause of public awareness and information dissemination on the topic.

The focus, he said will be on how Nigeria can sustain digital innovative growth and scientific development in Nigeria

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Jarvis Raises Network Reliability Concerns @MTN Nigeria’s Data on Trial Event

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Concerns over network reliability and its impact on Nigeria’s growing creator economy took centre stage at MTN Nigeria’s Data on Trial event, where content creator and streamer, Jarvis, challenged telecommunications operators to improve connectivity for digital creators.

Jarvis Raises Network Reliability Concerns @MTN Nigeria's Data on Trial Event

Speaking during the event, Jarvis asked whether there were locations in Nigeria where uninterrupted internet connectivity could support real-life (IRL) streaming without network disruptions.

“Are there places where there is no breakage when streaming IRL?” she asked.

Her question highlighted the challenges faced by content creators who depend on stable internet services for live streaming, content uploads and real-time engagement with audiences.

Responding, MTN Nigeria’s Chief Technical Officer, Mr Yahaya Ibrahim, said network performance depends on several factors, including location, network coverage, device capability and the number of users connected to a particular base station.

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He noted that operators continue to invest in expanding network capacity to meet the growing demand for data services.

Earlier, MTN’s General Manager, Network Performance and Quality Assurance, Mr Michael Ndukwe, explained the evolution of mobile network technology in Nigeria, from first-generation (1G) services to the current fifth-generation (5G) technology.

According to him, each phase of technological advancement has significantly increased network capacity and enabled new digital services.

Ndukwe cited Nigerian Communications Commission (NCC) data showing that Nigerians consumed about 13.2 million terabytes of data in 2025.

He added that data usage reached approximately 4.06 million terabytes in the first quarter of 2026, reflecting the country’s increasing reliance on digital platforms and online services.

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According to him, the growth is being driven by wider adoption of 4G and 5G networks, increased smartphone penetration, the proliferation of smart devices and expanding use of social media platforms.

Participants at the event noted that as more Nigerians build businesses and careers around digital content, access to reliable and high-speed internet has become critical to sustaining the country’s digital economy and creator ecosystem.

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Data On Trial: Why MTN Chose Transparency Over Corporate Silence

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In an era where customer complaints about data consumption often play out on social media, MTN Nigeria took an unusual step. Rather than issue another statement, the company opened its doors and invited critics, customers, influencers and journalists to interrogate its operations at the Data On Trial in Lagos.

Data On Trial: Why MTN Chose Transparency Over Corporate Silence

Dr Karl Toriola, MTN Nigeria

The session offered a rare glimpse into the realities behind Nigeria’s digital economy. MTN Nigeria CEO, Dr Karl Toriola, acknowledged public concerns and encouraged participants to ask difficult questions. “Give it to us as hard as you can. Ask us the most difficult questions, don’t hold back,” he said. The company used the platform to explain how factors such as automatic cloud backups, video streaming and app settings contribute significantly to data consumption, issues many users often overlook.

Beyond addressing consumer concerns, MTN shed light on the scale of investment required to keep Nigeria connected. Toriola disclosed that the company invested close to ₦1 trillion in network infrastructure last year and plans to exceed that figure this year. He explained that these investments support network expansion, improved capacity and service delivery for millions of Nigerians across the country.

The session also highlighted MTN’s commitment to accountability. Company executives explained that MTN’s billing systems are independently audited and reviewed by regulators to ensure accuracy and fairness. “What we are saying authoritatively is we will never deliberately shortchange you on the consumption of your data,” Toriola stated, reaffirming the company’s position on customer trust and transparency.

More than a defence of its network, Data On Trial reflected a company willing to engage openly with the people it serves. At a time when digital connectivity has become central to everyday life, MTN’s decision to answer tough questions in public signalled a broader commitment to transparency, customer education and continuous investment in Nigeria’s digital future.

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