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Mitsumi Pledges Topnotch Technical Support to DellEMC Customers

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(L-R) Zahid Pervaiz-Marketing Manager, Kumar Kulkarni - Business Head, Bhargav Mehta - Associate Director, Satyen Chokshi - Business Unit Manager (DellEMC), Rajiv Patel - Country Manager, Sujal Desai – Regional Product Manager.at the event held recently in Lagos
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Mitsumi Distributions has pledged to bring top of the range service delivery to DellEMC customers in Nigeria and Ghana.

Speaking at the event that herald the partnership in Lagos, Sujal Desal, Regional Product Manager, Mitsumi Distributions, said that, what they intend to bring to DellEMC portfolio is technical support that no other competitor in the market could bring, adding that the partnership made them distributors of DellEMC whole portfolio in Nigeria as well as in Ghana.

 

“There are a lot of distributors, who are our competitor in this market, what we are bring in this particular market is the technical support because other distributors do not have this kind of facility, where they will provide pre-sales  services as well as technical support to the market.

 

“so there are so many partners here in Nigeria, they want to do the business of EMC, they want to supply EMC portfolio but they don’t have particularly the support on the sales side, on the service side and on the pre-sales side.

 

“So Mitsumi is covering the whole complete portfolio with the support and after sales services as well .

 

“We have the pre-sales team, they are basically around Nigeria only, as well, we have the technical team here in Lagos also, they can provide after sales also.” He stated

 

Desal, noted that the event was to help their partners to configure the EMC solutions, and assist them to even close the opportunity with the end users, and also assist them to get the price quoted budget from EMC team.

He said also, that they will be helping their partners to deploy the solution in Nigeria as well as supplying it to Ghana.

 

He stated that their customers are government sectors, oil and gas sectors, financing and banking sectors.

 

He added that their work is to help these customers to understand the requirements and show them that going forward for another five or ten years, if they are stick with DellEMC technology, how the technology will give them success, not only with these requirements that they are having at the moment but going forward from five to ten years more, how they will succeed with the solution.

 

“Our company is located only in Lagos, all our expatriates and all our local staff sits in Lagos but we provide remote area support as well.

 

“If our customers require onsite support, we have engineers who can fly or go by road to provide them support, apart from that, we have a team who sits in Lagos but they remotely assist on any kind of requirement our customers may need actually”. Desal added

 

He noted, that the difference between Mitsumi and other competitors is that, they try to give very expensive solutions, top of the range solution to customers without giving the basic solutions, adding that what is required is starting with basic solution and then upscale it, whenever the customer required.

 

Desal, added that the beauty of EMC technology, is that you can start with the minimum requirement and you don’t need to change the technology, you can only upgrade the technology as at when required

 

“For our SME’s customers, we suggest our partners to go to them with the technology needs, if there is a storage requirement specifically, they can start with unity 300 and they can upscale it up to unity 500, there is no issue or harm in doing it because this kind of technology they really have to fulfill the requirement of what they have at present and if they have future requirements the same technology will help them.

 

“So they will pay as at when require, they don’t need to pay everything upfront at the moment and then they have to wait for another four to five years when the requirement will come their way.”

 

He stated that they are successful in Nigeria since they close the partnership deal with DellEMC.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Celebrating African Creativity: Made by Africa, Loved by the World’ Returns for Its Fifth Year

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The “Made by Africa, Loved by the World” campaign is back for its fifth year, celebrating African creativity and global influence. This year’s theme, “Where Culture Meets Connection,” highlights how social media fosters conversations around cultural moments worldwide.

The campaign features three cinematic films premiering on the Meta Africa page, showcasing the groundbreaking work and personal stories of six dynamic African creatives.

These artists, from Nigeria, Kenya, Ghana, and South Africa, represent diverse disciplines, including rap, animation, dance, photography, fashion, and videography.

Here are some of the featured talents:

  • Ladipoe (Nigeria) – A BET-nominated rapper known for blending global hip-hop with African rhythms.
  • Fatboy Animations (Kenya) – An animation studio founded by Michael Muthiga, recognized by Forbes for its original African storytelling.
  • Lisa Quama (Ghana) – A dancer who gained fame after appearing in Beyoncé’s “Already” music video.
  • Gilbert Asante (Ghana) – A photographer and creative director featured in GQ and Glam Africa.
  • David Tlale (South Africa) – A fashion designer whose bold designs have been showcased at major fashion events, including the Met Gala.
  • Ofentse Mwase (South Africa) – A filmmaker with over 24 international awards for his unique visual storytelling.

Kezia Anim-Addo, Communications Director for Africa, Middle East & Turkey, emphasized that the campaign not only celebrates individual success stories but also showcases how culture and social media drive meaningful connections and inspiration.


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Telcos Warn of Nationwide Telecom Blackout over Diesel Shortage

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Mr Tony Emoekpere, president, ATCON
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Association of Telecommunications Companies of Nigeria (ATCON), has raised the alarm over a diesel supply crisis caused by an ongoing strike by the National Union of Petroleum and Natural Gas Workers (NUPENG).

Telcos Warn of Nationwide Telecom Blackout over Diesel Shortage

Mr Tony Emoekpere, president, ATCON in a statement said that the fuel supply disruption is critically affecting telecom base stations, pushing them to the brink of a shutdown and threatening millions of mobile and internet users in the region.

“This strike, which stems from the persistent harassment of tanker and petroleum product drivers by police officers in Lagos State, has effectively halted all truck loading operations and fuel movements,” Emoekpere stated.

He explained that diesel supply to telecom infrastructure has been severely impacted, leaving critical sites with dangerously low fuel levels.

According to him, if urgent measures are not taken, the situation could escalate into a full-blown network blackout, disrupting essential services, including mobile and internet access, business operations, emergency response systems, and daily communications.

ATCON has called on the governors of Lagos and Ogun states to intervene immediately by facilitating the release of diesel from depots to telecom operators to prevent further deterioration of the situation.

“This is not just a telecom issue—it is a national emergency that could cripple economic activities and compromise public safety,” Emoekpere stressed.

The association also appealed to security agencies and petroleum unions to resolve the crisis swiftly to safeguard Nigeria’s connectivity and economic stability.

ATCON emphasised that a prolonged disruption in fuel supply to telecom infrastructure could have far-reaching consequences for both businesses and individuals who rely on stable communication networks for daily operations.

 

 

 


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Nigerians Spend N5.3 Trillion on Telecom Services

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In 2023, Nigerians spent a total of about ₦5.3 trillion on telecommunications services, which includes calls, data, SMS, and other telecom services, according to the Leadership.

Nigerians Spend N5.3 Trillion on Telecom Services

Specifically for voice calls, Nigerians made approximately 408.5 billion minutes of local calls, generating around ₦3.28 trillion from outgoing calls and ₦3.23 trillion from incoming calls, totaling about ₦6.51 trillion in call-related revenue according to projections based on 2023 call volumes and tariff data.

However, the ₦5.3 trillion figure represents the overall telecom sector revenue, with voice calls being a major component but also including data and other services.

For individual spending, MTN subscribers spent an average of ₦2,508 monthly on voice calls in 2023, showing a 14.4% increase from 2022, while Airtel customers spent about ₦1,694 monthly on voice calls.

Total telecom spending (calls, data, SMS, etc.): ₦5.3 trillion in 2023

Estimated revenue from voice calls alone: around ₦6.5 trillion based on call minutes and tariffs

Average monthly spending on calls per subscriber: ₦1,694 to ₦2,508 depending on the network

 

 

 


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