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African Governments,are you ready for the Fourth Industrial Revolution?

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Amrote Abdella, Regional Director of Microsoft 4Afrika
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By Amrote Abdella, Regional Director of Microsoft 4Afrika

At a recent conference in Johannesburg, a young college student posed a question to the Presidency of South Africa: “If we are introducing into basic education new subjects to be competitive in the Fourth Industrial Revolution, like coding, why do we have ministers of education that are over 60?”

It was an interesting glimpse into the mind of a demographic most impacted by the digital era. If you look at anydigitally transforming organisation, what sets the leaders apart is not just a clear digital strategy, but a culture and leadership poised to execute it. Employees today expect business leadersto be nimble, embracing digital tools to remain competitive and make strategic decisions with the future in mind.

Thisstudent’s questiondemonstrates that the expectation on governmentsis no different. As African countries work to become global leaders in the digital revolution, young people are looking for a tech-savvyand digitally mature governmentto boldly set the standards, andlead the way.

The benefits of a digitally skilled government

The benefits of a digitally-savvy government are many. Armed with technologies and the capabilities to use them, governments are empowered to be moreagile, efficient, data-driven, transparentand connected to citizens. With machine learning and skills in data analytics, policy makers can be more forward-thinking, regularly re-examining policies, discovering new opportunities and mitigating risks for more productive and inclusive growth.

A Deloitte digital survey also found thatpublic sector leaders who understand digital trends and technologies are three times more likely to provide appropriate support for transformation, compared to those who do not. High levels of involvement with technology typically result in greater investment, broader adoption and a greater number of successful implementations.

In a recent IFC report, Africawasnoted as having a slow and insufficient policy response to digital transformation.Respondents called for accelerated efforts in developing clear-cut digital agendas. This includes modernizing school curriculum, training teachers, expanding broadband access,promoting avibrant business climate by encouraging competition, and enforcing cybersecurity.Today, resources such as the AI Business School geared specifically towards government can be the first stop for governments looking to upskill their employees.

With more digital champions in government,imagine how much more rapidly Africa could implementthis transformation and advance its position as a leader in the Fourth Industrial Revolution.

In 2018, for example, the United Arab Emirates announced its intention to become the world’s most prepared country for artificial intelligence, leading in AI research, development and innovation. To do so, they began efforts at government level,appointingthe first dedicated Minister of AI. The effort was applauded for ensuring “a necessary focus for implementation as opposed to just talking” and ensuring solutions are based on the latest understanding of technology.

 

Taking the lead in digital transformation

For Africa to truly succeed – and lead – in the Fourth Industrial Revolution, innovative startups, technology companies and smart businesses need to collaborate on building an ecosystem where everyone benefits from technology. Leading this charge needs to be progressive governments with clear roadmaps that both define and enable the digital horizon.

Countries like Morocco are well on their way, through initiatives including the Maroc 2020 Digital strategy. But, as the Organization for Economic Co-operation and Development (OECD) points out, the success of this strategy depends on government capacity to prioritize, plan, manage and monitor ICT investments. Governments need to focus on attracting, retaining and upskilling qualified ICT professionals in the public sector workforce that can cope with the complexities of the new policy environment.

Undoubtedly today, the most critical area of investment by governments needs to be skills development in order to sustainably grow their emerging digital economies. The time for skilling was yesterday. The next best time is today.

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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LASTMA Launches 3367 Toll-Free Hotline for Emergency Response, Traffic Management

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(LASTMA) has launched a new toll-free short-code hotline, 3367, to improve emergency response, enhance traffic managemestrengthen accountability across Lagos State.

LASTMA Launches 3367 Toll-Free Hotline for Emergency Response, Traffic Management

The new platform replaces the agency’s previous long-service code and provides a simpler and more accessible channel for residents to report traffic-related incidents. The service is available at no cost to subscribers on MTN, Glo and Etisalat (T2) networks.

Motorists and other road users can use the hotline to report vehicle breakdowns, road crashes, disabled trucks, stranded tankers, traffic obstructions and other emergencies requiring immediate intervention.

The platform also allows members of the public to report the conduct and professionalism of LASTMA personnel, a move aimed at promoting transparency and accountability within the agency.

To ensure wider accessibility, callers can communicate with hotline operators in English, Yoruba or Pidgin English, helping to eliminate language barriers and encourage greater public participation.

Speaking on the initiative, Mr. Olalekan Bakare-Oki, general manager, LASTMA, described the launch as a major milestone in the agency’s efforts to build a safer, more efficient and technology-driven traffic management system.

He said the hotline reflects LASTMA’s commitment to leveraging digital solutions to tackle transportation challenges while strengthening collaboration with residents.

According to Bakare-Oki, the 3367 hotline provides Lagos residents with a direct, convenient and free channel to report incidents requiring urgent attention, noting that the growing complexity of Lagos as a major African megacity demands a proactive and technology-enabled approach to traffic management.

He assured residents that all reports received through the platform would be handled professionally and confidentially before being forwarded to the appropriate operational units for prompt action

Bakare-Oki urged the public to make effective use of the hotline to support road safety, improve accountability and contribute to a more efficient and sustainable transportation system across the state.

 


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PalmPay Strengthens Data Protection Culture with Employee Privacy Workshop and Privacy Champions Programme

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PalmPay has reinforced its commitment to responsible data governance and customer information protection through a specialised two-day data protection workshop for employees and the launch of its internal Privacy Champions Programme, an initiative designed to strengthen awareness, accountability, and responsible data handling across the organisation.

The initiative comes at a time when data protection is increasingly critical following recent reports of recorded 281,500 compromised user accounts in the first quarter of 2026, ranking 34th among the world’s most breached countries, according to a new quarterly data breach analysis by cybersecurity firm, Surfshark.

Facilitated by the Nigeria Data Protection Commission (NDPC) and leading Data Protection Compliance Organisation (DPCO) TechHive Advisory, the two-day workshop equipped employees with practical knowledge on privacy governance and data protection obligations, incident awareness, and the role each employee plays in protecting personal data.

The initiative forms part of  PalmPay’s ongoing efforts to   advance compliance with the Nigeria Data Protection Act (NDPA) 2023. It also reflects the company’s continued investment in safeguarding customer information and fostering a culture where privacy remains everyone’s responsibility.

The Privacy Champions Programme establishes a network of employee representatives across business functions who will support awareness, promote best practices and help strengthen the organisation’s privacy culture. By integrating privacy considerations into day-to–day activities the initiative aims to further enhance accountability and reinforces customer trust.

Speaking on the initiative, Managing Director of PalmPay, Chika Nwosu, stated: “At PalmPay, protecting customer information is fundamental to maintaining the trust our customers place in us everyday, and remains central to our operations. Statistically, 10 out of 100 Nigerians have been affected by data breaches.

Hence, we have a greater responsibility to ensure that personal information is collected, processed, stored, and protected responsibly. This specialised training reflects our continued investment in strengthening internal awareness and ensuring our teams remain equipped to uphold the highest standards of data privacy and protection.”

As a digital financial services platform serving millions of users, PalmPay reaffirmed that privacy and data protection remain embedded in its operational culture, with continuous investments in data governance practices.

PalmPay also encourages customers to remain vigilant and adopt safe digital practices, including protecting account credentials, exercising caution when sharing personal information online, and reporting suspicious activities promptly. The company maintains that building a secure digital ecosystem requires a shared commitment from organisations, regulators, and users alike.


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Tinubu appoints Adigwe to head National Health Technology, Data Analytics Office

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President Bola Tinubu has appointed Dr Obi Adigwe as the National Coordinator of the newly established National Health Technology and Data Analytics Office (NHTDAO).

Tinubu appoints Adigwe to head National Health Technology, Data Analytics Office

President Bola Tinubu

The appointment was announced in a statement issued on Friday.

The office, which will be domiciled in the Office of the Coordinating Minister of Health and Social Welfare, is expected to serve as the national coordination platform for Nigeria’s digital health system.

According to the statement, the NHTDAO will complement the work of existing health institutions by promoting coordination and interoperability across public and private healthcare systems, rather than replacing existing agencies.

It said the office would also drive the implementation of the National Digital Health Architecture approved by the National Council on Health in November 2025.

The statement said the initiative formed part of the Federal Government’s efforts to strengthen a secure, technology-driven and data-enabled healthcare system capable of improving service delivery nationwide.

Adigwe, who currently serves as the Director-General of the National Institute for Pharmaceutical Research and Development (NIPRD), has led several initiatives in science, pharmaceutical research, technology transfer and artificial intelligence.

He also coordinated major research funding initiatives, including a ¥300 million nanotechnology grant and an €18 million European Union research grant, while supporting the establishment of Africa’s first Active Pharmaceutical Ingredient (API) training facility through support from Afreximbank.

The statement said the new office would be guided by a steering committee co-chaired by the Coordinating Minister of Health and Social Welfare, Prof. Muhammad Ali Pate, and the Chairman of the Nigerian Economic Summit Group, Mr Olaniyi Yusuf.

Other members of the committee include the Minister of State for Health, Dr Iziaq Adekunle Salako; senior officials of the Federal Ministry of Health and Social Welfare; representatives of the National Information Technology Development Agency (NITDA); and heads of key health agencies, including the National Primary Health Care Development Agency (NPHCDA) and the National Health Insurance Authority (NHIA).

The committee will also include representatives of state commissioners for health from the six geopolitical zones, as well as industry and community stakeholders.

The Federal Government expressed optimism that the office would strengthen coordination across the health sector, accelerate digital transformation and improve healthcare delivery in line with the Renewed Hope Agenda.


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