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Partnerships in Times of Crisis

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By Amrote Abdella, Regional Director, Microsoft 4Afrika Initiative,

The current global crisis has highlighted a number of areas, from the need of efficient information management to the need of accurate data gathering for faster medical response. In looking at the role of technology during this period, one area that has stood apart in driving meaningful change is the role of partnerships.Today, more than before, Microsoft 4Afrika is steadfast in supporting healthcare partners across the continent as they adapt their platforms and services to meet current needs.

Microsoft, through its 4Afrika initiative, has formed strategic partnerships with healthcare providers throughout Africa and beyond, providing them with technical support and business consultancy to help them achieve their goals. Each of these healthcare providers has had a significant impact in their sphere of influence, but with the onset of the Covid-19 pandemic, we’ve seen how our partners have used their existing platforms and programmes to pivot and adapt existing technologies to rapidly provide the much-needed response to address the challenges of the pandemic.

Healthcare powered by big data

Artificial intelligence and machine learning are already used in healthcare, but in a rapidly evolving situation, these tools can significantly help boost response times and preparedness.

When Microsoft 4Afrika firstpartnered with BroadReach,they were striving to create and implement data-driven solutions to improve the management and delivery of health programmes in underserved regions around the world. Vantage, an integrated cloud platform powered by Microsoft solutions, delivers powerful analytics that helps development, health and human services organisations quickly identify risks and opportunities.

Using machine learning, AI, big data and cloud computing, the company has enabled significant health outcomes in supported districts, integrating data immediately from a wide range of sources, and delivering real-time data, actionable insights and step-by-step implementation guidelines to boost effectiveness. Their digital HIV Portfolio on Management Solution has helped an estimated 340,000 people access HIV treatment in KwaZulu-Natal, South Africa, while their proactive predictive tool helps keep patients on treatment by predicting which patients are at risk of stopping medicines and empowering healthcare teams to reach out to them before they stop. Other types of predictive analysis help develop an understanding of how particular clinics and staff members are performing, medical stock levels and predicting what may happen and intervening before that happens.

During the Covid-19 crisis, BroadReach has moved quickly to repurpose its existing platforms. The company has used its cloud services, built on Azure, to rapidly gather data from thousands of health workers in the field and instantly upload it into Vantage, where advanced analytics are giving leaders key guidance to manage and prepare for the impact of the pandemic.

In healthcare, quick response times save lives.BroadReach has produced a facility readiness survey that allows government to redirect resources to prioritised hospitals and facilities, so that they have the right equipment and medical supplies on hand. Predictive analysis can be used to help forecast and track outbreak hotspots.

Partnerships like the one with BroadReach demonstrate the significant value that technology can deliver in situations that are rapidly changing and require high volumes of data from disparate sources to be quickly analysed for use in prediction and preventative measures.

Keeping healthcare facilities safe

Our partner Raphta has worked with Microsoft to develop software and hardware solutions that allow contactless biometrics which can be used for access control to facilities, among other things. Of course, during a pandemic where the virus can be transmitted on surfaces, contactless access assumes a far greater importance. Raphta is now offering its Shuri Face Contactless Biometrics solution to hospitals, clinics and buildings for thermal screening and containment, limiting contact and virus spread. Using current AI facial recognition software and hardware technology developed by Raphta and having quickly added the necessary thermal imaging technology, the company is now running pilot projects at the Netcare Gardens Hospital in Johannesburg, South Africaand at Kenyatta Hospital in Nairobi, Kenya.

Using technology to reach out

Telemedicine is another area where technology is enabling safer diagnosis and limiting unnecessary contact between patients and healthcare providers. Globally, the use of telemedicine has been surgingduring the current pandemic.

In Pakistan, we’ve seen first-hand the benefits of telemedicine in reaching patients who have limited access tohealthcare and healthcare workers.Sehat Kahani, an e-health start-up supported by 4Afrika usesMicrosoft platforms to provide patients who are far from healthcare centres with access to qualified doctors via a telemedicine platform, while cloud computing services mean that their patient records are immediately available anywhere using a mobile device.

Telemedicine can perform a vital role in enabling people to access healthcare services, remote diagnoses, and treatment plans. During the Covid-19 crisis, Sehat Kahani is using its smartphone app to provide virtual consultationsto patients across Pakistan, delivering educational content about the pandemic, and helping to direct them to the correct healthcare facilities if necessary. Using its telemedicine platform, it has educated more than a million users about the virus, andprovided more than 6,000 online consultations with patients.The company currently has more than 160 female doctors working non-stop to support citizens through this health crisis.

 

Bringing positive change in difficult circumstances

It’s encouraging to see how technology can support the humanitarian healthcare goals of countries across the globe, and how leading technology companies can support and enable healthcare partners to provide better, faster and more accurate treatment.Seeing how technologies can be adapted to work best in an emerging crisis shows the value of investing in these partnerships to help develop these platforms and services.

The clear challenge in Africa is bridging the gap in healthcare and providing equal access for all. By working with our partners across the African continent and beyond, we can see how technology is having a powerful impact on providing healthcare to the communities and countries who need it the most. Partners working together always provides more muscle through collaborationand we’ve seen technology allow our partners to scale, broadening their reach and subsequently have greater positive impact even in the current challenging, uncharted times.

 

                                                                  About Amrote Abdella

As the Regional Director of Microsoft’s 4Afrika Initiative, Amrote Abdella spearheads Microsoft’s investments in Africa across 54 countries. She works closely with the internal teams in the Middle East and Africa – and globally – to enable and accelerate digital transformation opportunities across the continent.

 

Before becoming Regional Director, Amrote was 4Afrika’s Director for VC & Startups, where she worked closely with startups supporting the innovation ecosystem in Africa.

 

Prior to joining Microsoft, Amrote worked with the World Economic Forum in Geneva, as an Associate Director for Africa. She also served as a Financial Analyst at the World Bank in Washington, and worked in micro-finance with the Global Hunger Project, an NGO based out of New York. Here, she oversaw projects across eight countries in Africa and worked with African women farmers, driving financial inclusion.

 

In 2017, Amrote was named one of Africa’s Top 100 Young Business Leaders, ranking 12th out of 100 leaders under 40 who are playing a major role in driving the continent’s economic development. In 2019, she appeared on the same list, this time ranking 10th. In 2018 and 2019, she was also recognized by Jeune Afriqueas one of the top 50 influential leaders shaping digital evolution and supporting start-ups in the African continent.

 

Amrote constantly strives to learn new skills and believes in the values of passion, ambition and hard work. She also encourages all young women to have a grounding in STEM subjects.

 

Amrote holds a Masters degree in International Economic Development from the Heller School at Brandeis University in Massachusetts, and a Bachelor of Arts from Davidson College in North Carolina.

 

 


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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.NG Domain is Nigeria’s Pride Online – Akinsanya

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The .ng domain name, Nigeria’s country code top-level domain (ccTLD), is the nation’s critical resource in the digital space, says Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA).

Akintola Owolabi, Professor of Cost and Management Accounting at Lagos Business School (front – third from left; Adesola Akinsanya, the president of the Nigeria Internet Registration Association (NiRA) (Front – fourth from right), flanked by members of EBOD and Management Team of NiRA during a training programme at LBS.

The .ng domain extension is unique to Nigeria, and it can give businesses a strong local identity.

This can help establish trust with customers, which is especially important for businesses that rely on local customers.

Mr. Akinsanya made the comments at NiRA Executive Board of Directors (EBOD) and Management Training held at the Lagos Business School (LBS).

The NiRA Executive Board and Management Training at LBS spanned a series of intensive interactive sessions designed to address critical challenges and opportunities in the digital domain.

The training program emphasized the importance of strategic vision, ethical decision-making, and resilience in the face of digital disruptions.

Participants gained insights into global best practices in digital governance, risk management, and leveraging digital technologies for business growth and societal impact.

Mr. Akinsanya, highlighted the significance of the collaboration with LBS, stating, “The NiRA EBOD/Management Training at LBS underscores our commitment to fostering a robust digital ecosystem in Nigeria. It equips leaders with the expertise to address complex digital challenges especially in accounting and financial management while harnessing the immense opportunities of the digital age.”

The program featured distinguished speakers, industry practitioners, and faculty members from LBS, providing a holistic learning experience enriched with real-world case studies and practical insights.

Participants commended the program for its relevance, depth of content, and interactive learning approach, noting its immediate applicability to their roles and responsibilities.

The NiRA EBOD Training at LBS represents a milestone in advancing digital leadership and governance in Nigeria.

“By equipping leaders with cutting-edge knowledge and strategic insights, the program contributes to building a resilient and innovative digital ecosystem that drives sustainable growth and societal development, especially from NiRA perspective. We must fashion out ways of increasing .NG domain name adoption which is our national pride in the digital space”.

Speaking further on why Nigerians and businesses should adopt the .NG domain name, the NiRA president said, “.NG domain name gives your brand special recognition both on and offline.

“Using a .ng domain name can help your business stand out in the Nigerian and global market. It is a great way to differentiate your brand from competitors and establish a unique identity. A .ng domain name is easier to remember, which can make it more likely that customers will return to your website in the future”, he said.

“It instantly communicates to internet users that your business is located in Nigeria. This can be especially helpful if you operate in a niche or industry where location is important to customers”, the NiRA boss added.

He added that Google and other search engines prioritize local content in search results, hence using a .ng domain name can help improve your website’s search engine ranking for local searches.


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Climate Action Africa Opens Applications for CAAF24 Deal Room

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Climate Action Africa (CAA), a leading advocate for climate resilience and sustainable development, has announced the opening of applications for the Deal Room at the 2024 Climate Action Africa Forum (CAAF24). The Deal Room is a groundbreaking platform that aims to connect high-impact climate innovators in Africa with potential investors seeking to accelerate sustainable solutions.

The CAAF Deal Room is a strategic initiative that aims to create opportunities for innovators in the climate-tech domain focusing on emission reduction, energy, agriculture, transportation, circular economy, and building and construction.

The goal of the Deal Room is to select finalists who will have the opportunity to pitch their innovative ideas and solutions at the upcoming 2024 Climate Action Africa Forum, which will be held on June 19th in Lagos, Nigeria.

The Deal Room aims to boost investments in Africa’s green economy by galvanising a community of innovators, entrepreneurs, and investors to create applicable solutions that can mitigate the challenges of climate change on the African continent.

The Deal Room session will facilitate financing for solutions contributing to the growth and sustainability of Africa’s green economy. These deals may encompass prize money, equity plans, debt financing, mergers and acquisitions, and other investment options.

“Through the CAAF24 Deal Room, we aim to bridge the critical gap between promising climate ventures and the essential resources they need to thrive,” says Grace Oluchi Mbah, Co-founder and Executive Director of Climate Action Africa (CAA). “By facilitating connections between passionate entrepreneurs and dedicated investors, we can collectively unlock the immense potential of climate solutions in Africa.”

The eligibility criteria for applying include:

●     The company must be African-owned and operate in any of the 54 African countries.

●     It must be a for-profit company, between 1-5 years post-incorporation, post-MVP (minimum viable product), and post-GTM (go-to-market).

●     The company should leverage digital technology to deliver its business model.

●     Female ownership is an added advantage.

 Those eligible to apply include venture capitalists, impact investors, climate tech startups, Green SMEs (small and medium-sized enterprises), philanthropic organisations, and government representatives.

Following the CAAF24 deal-room will be a post-event accelerator in partnership with the Silicon Valley-based Founder Institute and IDEA Africa. This Africa-wide initiative is specifically designed to further accelerate and enhance support for promising Climate Tech startups and founders who participated in the Deal Room.

The official unveiling of this accelerator will take place at the Climate Action Africa Forum 2024 (CAAF24), marking a significant step forward in driving Climate Tech innovations throughout Africa.

Applications for the CAAF24 Deal Room are open from April 22nd until May 17th. Interested applicants can register at https://deal.caaf.africa/register.


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