E-Business
IT Spending in the MEA to Top $83 Billion Next Year – IDC

IDC’s latest forecast shows that IT spending in the Middle East and Africa (MEA) is set to reach $83.7 billion in 2020, up 2.8% year on year (source: IDC Black Book, Q1 2019).
Enterprises will account for close to 56.8% of that figure, with the telecommunications, finance, government, and manufacturing sectors continuing to be the biggest spenders. However, it is the transportation sector that will see the fastest growth over the coming years, followed by utilities and retail & wholesale.
With digital transformation (DX) increasingly shaping the investment decisions of organizations across the region, consumer and enterprise mobility will account for the largest chunk of spending in 2020 at $40.0 billion, followed by the Internet of Things at $9.1 billion.
The quest for DX will drive investments in other emerging technologies too, with cloud ($2.7 billion), big data & analytics ($2.7 billion), and security ($2.9 billion) expected to be key areas of investment in 2020.
“The focus of investment in areas such as mobility, IoT, cloud, and big data underlines the critical need to explore and adopt digital technologies in order to transform government practices, business models, and society in general,” says Jyoti Lalchandani, IDC’s group vice president and regional managing director for the Middle East, Africa, and Turkey.
“Indeed, digital transformation success is now so intimately tied to the creation of new, ecosystem-driven digital business models that any organization that fails to embrace this wave of digital transformation is placing its own competitive future at risk.”
Such discussions will feature prominently at Dubai’s GITEX Technology Week, which starts today and where IDC is once again participating as the event’s Strategic Partner. Running until October 10th at the Dubai World Trade Centre, the event will also play host to the inaugural edition of the GITEX Awards, with IDC’s Lalchandani sitting on the judging panel for the ‘Best Use of Emerging or Innovative Technology’ category.
At its core, the agenda for GITEX Technology Week 2019 will explore the way in which emerging technologies and concepts like artificial intelligence, future mobility, 5G, and Smart Cities can be leveraged to provide a sustainable competitive advantage.
The growing interest in artificial intelligence across the region is certainly undeniable, with a recent update to IDC’s Worldwide Artificial Intelligence Systems Spending Guide showing that investment in AI systems in MEA is expected to reach $374.2 million in 2020, up more than 20% on the projected total for this year of $310.3 million. This spending will be led by the banking and retail industries, followed by federal/central governments and the telecommunications sector.
“Organizations are continuing to invest significantly in AI software and platforms as they look to optimize their business processes, automate their operations, and enhance their offerings in order to maximize the overall customer experience,” says Manish Ranjan, IDC’s program manager for software and cloud in the Middle East, Africa, and Turkey.
“Investments in AI systems across MEA will continue to be driven by a wide range of use cases, although the three largest – automated customer service agents, IT automation, and automated threat intelligence and prevention systems – will account for around 30% of total AI spending in 2020.”
You can learn more about incorporating emerging technologies into your organization’s digital transformation strategy by visiting the IDC stand at GITEX Technology Week (H7-17 in Hall 7).
IDC will also be giving away a series of exclusive industry-focused reports that examine ongoing global developments in the areas of robotics, omni-engagement systems, transportation management, and digital evidence management solutions.
E-Business
Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.
GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.
In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.
Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.
The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).
GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.
E-Business
Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”
Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.
A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.
Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”
Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.
“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”
E-Business
Galaxy Backbone Tops FG’s Website Performance Ranking

Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

This is a landmark achievement for Nigeria’s digital economy.
The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).
Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.
He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.
This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.
GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.
The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”
As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.
With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.
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