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Why National Progress Is Not Immune to Digital Transformation

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Mohammed Amin

Technology is a platform on which collective human progress is built, transforming the fundamentals of commerce and production, and the ways we work and live. As an accelerator of development, it is also highly disruptive, redefining jobs and skills while also reshaping industries.

Given the reach of digital technology and the change it promises, there is a need to shepherd these exciting technologies without diminishing its energy and potential – a role that nicely aligns with government priorities.

The world around us continues to evolve with artificial intelligence (AI), blockchain, 5G, cryptocurrencies, and the Internet of Things (IoT), improving how we communicate and exchange information.

Increased digitization and the growing interconnectedness of people, organizations, and machines is already having a profound impact on the world’s economies. Recognizing this potential, government strategies today are emphasizing the role of digital in accelerating economic diversification, promoting sustainability and ensuring citizen happiness.

The digital sector in the Middle East and Africa region is poised for success like no other, with the tremendous push for digital transformation from national leadership, as well as the rapid adoption of digital technologies across the public and private sector.

From robots to flying taxis to AI discoveries, the region is home to technological breakthroughs that were once figments of our imagination.

With the goal of improving citizen experiences and fueling economic growth, governments across the region have launched ambitious national transformation plans with a major focus on enabling digital transformation.

Specifically, across Africa, digitization has become the pillar that is driving growth and shaping the future digital economies in the continent.

For example, the Government of Morocco has put in place a new set of policies and reforms in the Morocco Digital 2020 strategy that aims to shift the country’s focus to positioning itself as a digital economy to promote the effective use of and access to technology across various sectors.

Similarly, South Africa’s National e-Strategy aims to accelerate the adoption of advanced technologies to transform and facilitate economic and social inclusion. And lastly, even countries in Emerging Africa such as Kenya and Nigeria have also taken significant steps to drive economic transformation, sustainability and future skills development through technology.

These digital transformation agendas represent nation’s efforts towards unlocking the region’s potential to radically improve healthcare, education, public services, among others, all with a view to making a positive contribution to society and building the extraordinary future we will live in.

Building centers of knowledge and innovation

Reaping the benefits of digital transformation comes with the need to build skills and capabilities to drive efficiencies. As the government does more to attract, retain, and develop people with the required skills and capabilities, the country prospers.

There is also scope for growing the exchange of knowledge and experience to address the unique growth and development challenges faced by the country or region.

Dell Technologies recently partnered with the Institute for the Future (IFTF), to examine how emerging technologies will reshape our economy, lives and work over the next decade. The experts concluded that we’re on the cusp of the next era of human-machine partnerships.

Essentially, we’ve worked and lived alongside machines for centuries but by 2030, these partnerships will become deeper, richer and more immersive than ever before, helping us surpass our own limitations.

These machines, fueled by exponential increases in data, processing power and connectivity will open-up new possibilities, beyond our grasp today. So, when we look at future skills development and building the workforce of the future, we need to understand that these areas allows us to unlock a lot of potential for the future growth of digital economies.

New technologies can unlock new kinds of value and revenue generation. Thanks to automation, workers can spend time on more valuable, mission-critical work and less time on repetitive, automate-able tasks.

Innovation with regards to social welfare has also resulted in better health and wellbeing with the introduction of new services. We are also seeing this in the development of clean energy, which is a clear and present priority for Governments and organizations the world over.

Expanding business opportunities

Digitization spurs the development of new industries as in the case of e-commerce, mobile financial services, IoT, and cloud computing. These contribute to national GDP in multiple ways while also promoting growth of allied industries such as logistics, infrastructure, and payments.

These opportunities are not only limited to the ICT industry, but also disrupts traditional industries to unlock speed, lower costs, and ensure higher quality. For instance, the manufacturing sector has been transformed with the incorporation of sensors and devices into equipment and machinery within an IoT network allowing for the speedier analysis of data and increased efficiency.

This in turn leads to an increase in the region’s productivity and competitiveness – lowering unemployment rates and creating higher-wage and higher-impact jobs.

Exceptional citizen experiences

Creating a digitally connected environment also helps governments serve its citizens better. For instance, today’s citizens expect public services to be digital, personalized, and responsive and the use of advanced analytics allows governments to leverage data to do so.

Social media and mobile platforms are replacing traditional channels to interact with government, report concerns, and provide feedback. In addition, technology helps enable and enhance citizen services that are key to improving the overall quality of life, which in turn promotes economic growth and increases the global competitiveness of countries. Across the Middle East and Africa region, we are seeing an immense number of initiatives where governments are rolling out robust e-government programs to transform the services they offer.

In summary

Winning in the digital economy requires a combination of technical understanding, pioneering leadership, and a sense of vision and determination to encourage an ecosystem of innovation. Leaders who engage with these possibilities today could be reshaping the economy of 2030 for the greater good.

By placing new digital and ICT transformation programs at the heart of their national plans and through collaborations with leaders and entrepreneurs committed to building a better future, governments across the region are already leading the way in securing a viable future for their citizens while also raising their national competitiveness profile at a global level.

 Mohammed Amin, Senior Vice President – Middle East, Russia, Africa, and Turkey, (MERAT), Dell Technologies


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E-Business

NITDA Ignites a Revolution for Gender Inclusion in Nigeria’s AI and Digital Economy

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In a powerful stride towards an inclusive digital future, the National Information Technology Development Agency (NITDA) is spearheading a transformative drive to empower Nigerian women in the Artificial Intelligence (AI) and digital economy.

This commitment was resoundingly reiterated by NITDA’s Director General, Kashifu Inuwa CCIE, at the “Innovate Her 25” conference, the 10th National Conference and 11th Annual Meeting of Nigerian Women in Information Technology.

Speaking at the event themed “Women in AI: Unlocking Resilience, Fostering Innovation and Leadership,” Inuwa, represented by Dr. Aristotle Onumo, Director of Stakeholder Management and Partnerships, emphasised that true innovation blossoms not in isolation, but through synergistic partnerships and collective endeavor – principles deeply embedded in NITDA’s operational ethos.

Highlighting Nigeria’s Artificial Intelligence (AI) Strategy, Inuwa added that inclusivity is embedded as a core objective: “Our strategic roadmap mandates that at least 40% of our programmes directly benefit women and underserved groups. We have also developed a Gender Inclusion Strategy to guide interventions in areas such as training and infrastructure,” he explained.

Further underscoring Nigeria’s leadership in the digital space, Inuwa excitingly announced that in September 2025, NITDA will proudly host a Leadership Summit on AI. This landmark event will convene stakeholders from across the African continent, fostering a collaborative environment to forge a unified AI vision for Africa.

In alignment with the conference’s focus on empowering women in technology, the DG detailed NITDA’s diverse capacity-building initiatives spanning AI, cloud computing, and cybersecurity. “We work with partners such as the Renew Hope Initiative to train thousands of women across Nigeria’s six geopolitical zones,” he revealed, highlighting the agency’s broad reach.

NITDA stands ready to collaborate with organisations like the Nigerian Women in Information Technology (NIWIT), actively encouraging proposals for bespoke programmes that cater to specific community needs. “We focus on targeted training with measurable outcomes, rather than generic approaches,” Inuwa affirmed, emphasising a results-oriented methodology.

He further spotlighted NITDA’s “Digital Literacy for All Initiative,” which seeks to equip 70% of Nigerians with digital literacy by 2027. Through strategic partnerships with the NYSC and the integration of digital literacy into national school curricula, the agency plans to train over 30 million Nigerians — with a dedicated focus on underserved communities and public servants.

Addressing critical concerns surrounding ethical AI, Inuwa emphasised the importance of developing indigenous datasets and large language models reflective of Nigeria’s unique realities: “We are working closely with stakeholders to build local datasets that safeguard Nigerians’ digital rights and ensure ethical AI use,” he assured.

NITDA is also championing mentorship for women in technology through impactful initiatives such as Women Innovate. The agency warmly welcomes collaboration with NIWIT to design structured mentorship programmes and is open to formalising such partnerships through Memoranda of Understanding (MoUs).

“NITDA is committed to fostering inclusive economic growth through innovation. Partnership and collaboration remain the way forward,” Inuwa declared.

The session concluded with a resounding call to action, urging women-focused organisations to leverage NITDA’s open-door policy and unite in advancing digital inclusion across Nigeria. The future of Nigeria’s digital economy is inclusive, and women are at its forefront.


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E-Business

Amazon CEO Says AI will Reduce Number of Workers Needed

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Amazon’s management on Wednesday said that it expects that artificial intelligence software will reduce the number of office workers at the world’s largest online retailer.

Amazon CEO Says AI will Reduce Number of Workers Needed

Andy Jassy, chief executive, Amazon

“We will need fewer people doing some of the jobs that are being done today and more people doing other types of jobs,” Andy Jassy, chief executive, Amazon  wrote in an email to employees.

He said it was difficult to predict how the overall workforce will evolve, but in the next few years, it is expected that AI efficiency gains will lead to a reduction in the number of office workers.

According to earlier reports, Amazon employed around 1.5 million people worldwide, with approximately 350,000 office employees in various roles.

The Wall Street Journal reported that the company does not anticipate further large-scale layoffs, as seen in 2022 and 2023, in the near future.

Instead, it expects that vacant positions will not be refilled.

However, layoffs are not ruled out, according to sources familiar with the matter.

“Amazon is focusing on so-called AI agents, software capable of independently performing tasks. These agents could, for example, summarise information from the web and data sources, write software, translate languages and automate many time-consuming tasks,” Mr Jassy explained.

“Agents will be teammates that we can call on at various stages of our work,” he added, urging employees to experiment with AI whenever possible.

The impact of AI on the job market has been a concern for many years.

Recently, Spotify, the leader in music streaming, announced that teams requesting additional staff would first need to prove that AI could not perform the tasks.

The creators of the language-learning app Duolingo plan to gradually replace external workers with AI.

 

 

 

 


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BPP Partners NDPC to Strengthen Data Protection

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Dr Adebowale Adedokun, director-general, Bureau of Public Procurement (BPP), has reaffirmed the bureau’s commitment to data protection in Nigeria.

BPP Partners NDPC to Strengthen Data Protection

He disclosed this in a statement at the weekend by Zira Nagga, head of Public Relations, BPP, following a courtesy visit by a delegation from the National Data Protection Commission (NDPC).

Adedokun stressed that data protection is vital to Nigeria’s economy and development, particularly in areas such as demography, health, education, and other key sectors.

He emphasised that no country should leave its data unprotected, as it plays a crucial role in future planning and national development.

“Data governs the world. It is essential to technological progress and must be protected for a country or business to be taken seriously,” he said.

Adedokun described the visit, aimed at fostering partnership on data policy implementation and protection, as timely and aligned with national goals.

He said the BPP would collaborate closely with the NDPC to boost data development, capacity building, and enhance the procurement system.

“The BPP will support compliance as part of the ‘Nigeria First’ Policy, although it is not a core procurement eligibility requirement,” he explained.

He suggested a hybrid training model to help build strong capacity in data protection, privacy awareness, and policy understanding.

According to him, a dynamic training approach will reduce logistics costs and improve public confidence in data safety and privacy.

Dr Vincent Olatunji, CEO, and national commissioner, NDPC, praised Adedokun and the BPP for supporting data protection initiatives.

He said the partnership supports President Bola Tinubu’s vision and will strengthen data privacy across Ministries, Departments, and Agencies (MDAs).

“The collaboration will create awareness and train BPP staff to ensure a firm grasp of data protection principles and policies,” he stated.

Olatunji said the NDPC would establish a working group to finalise a Memorandum of Understanding beneficial to both institutions.

He added that President Tinubu signed the NDPC into law on 12 June 2023 to uphold citizens’ rights and protect national and business data.

Olatunji also noted that strict legal measures were in place to enforce data protection and ensure full compliance nationwide.

Both agencies agreed to form a team to sign the MoU and focus on capacity building and data management in procurement and beyond.

 

 


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