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NCC to Strengthen Media Collaboration

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Nigerian Communications Commission (NCC) has commended the Nigerian media for their role in adequately and accurately educating the Nigerian public about the Commission’s ‘2017 Year of the Consumer’ initiative.

NCC to Strengthen Media Collaboration

Prof. Umar Danbatta, EVC, NCC

The Commission says it is determined to strengthen collaboration with the media for increased education of telecoms consumer in the country.

Prof. Umar Danbatta, executive vice chairman (EVC) of NCC, stated this during the 2019 Award/Appreciation Night hosted by the Kano Correspondent Chapel of the Nigerian Union of Journalists which took place at Bristol Palace Hotel, Kano, where the EVC received recognition award for outstanding leadership and regulatory excellence exhibited since assuming office in 2015 as the country’s chief telecoms regulator.

Speaking at the forum with the theme: ‘Media and Good Governance: Issues and Challenges’, Danbatta disclosed that the Do-Not-Disturb (DND) 2442 short code instituted by the NCC for curbing unsolicited text messages and the NCC 622 toll-free Number for consumer complaints management, have increased in usage because of effective public education by the media acting as a critical partner of the Commission.

Danbatta, who thanked the NUJ Kano Correspondent Chapel for the honour bestowed on him took the audience on a memory lane on how media had and have continued to help in publicising NCC’s Year of the Consumer initiative launched in 2017, with a philosophical focus to address critical consumer-related issues in the telecommunications industry.

According to him, two of the major derivatives of the initiative are the DND 2442 Short Code and the NCC toll-free number 622. “For me, the print and electronic media serve as an important interface between the agencies of government like the NCC and the public. I remember when we declared 2017 as the Year of the Consumer, we assembled the best, the crème of the Nigeria Union of Journalists (NUJ) to help disseminate the messages about the initiatives to the nook and cranny of the country,” Danbatta said.

The EVC stated that today, the DND Short Code has empowered Nigerians to stop receiving unsolicited text messages. He also declared that from a little half a million, the level of subscription to the Code is over 22 million and the number is growing.

“The same thing with our toll-free number 622 through which subscribers can lodge complains about the quality of service, about when they observe their data declines at most alarming speed or when they are being subjected to unwholesome practices by the service providers.

“They can lodge their complaints using the 622 in English, Pidgin or local languages of Hausa, Igbo, and Yoruba. Though the 622, we have succeeded in resolving more than a million complaints from consumers,” Danbatta said.

The NCC Chief Executive noted that the Commission couldn’t have achieved the success rates without an important partnership between the Commission and the journalists, who, he said, helped the Commission “to educate consumers on and popularised the availability and usage of the DND 2442 Short Code and the 622 Toll-free Number.”

He stressed that, based on the importance attached to media partnership, the NCC dedicates two engagements with the media every year. “We engage the media from the beginning of the year in order to inform them about what our plans for subscribers are in the industry and at the end of the year in order to tell them what progress we have made.”

Danbatta said by doing this, “Nigerians are very much aware of the activities of the Commission and therefore, the NCC relies and will continue to rely on and strengthen collaboration with the media for the dissemination of important information about its activities to the public.”

Other notable indigenes of Kano State, who received recognition awards at the NUJ event, alongside Danbatta, include the Governor of Kano State, Dr. Abdullah Ganduje; his wife, Dr. Hafsat Gganduje; Chairman, Tofa Group, Isyaku Umar Tofa; and Managing Director, Kano Electricity Distribution Company Plc, Dr. Jamil Gwamna.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Airtel Hosts Interactive Knowledge Session for Secondary School Girls

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As part of its commitment to empowering and mentoring women to become global leaders while breaking stereotypes and closing gender gaps, the Airtel Women Network, a platform comprising female employees of Airtel Nigeria, welcomed girls from Airtel’s adopted school, Alaba Oro Comprehensive Senior High School, Ajegunle, to commemorate International Day of Girls in ICT on Monday.

Led by the telco’s IT Director, Kemi Ariyo, the session emphasized the need for the rise of influential female role models in driving progress within Science, Technology, Engineering, and Mathematics (STEM) careers. It also served as an avenue to inspire young girls about the vast opportunities within the Information and Communication Technology (ICT) field.

During the session, Ogo Ofomata, Director of Enterprise and Airtel Business and President of the Airtel Women Network, shared insights on the significance of the 2024 commemoration with the students.

“Leadership entails leading yourself to do the things you have to do. With regard to the theme of this year’s International Girls in ICT Day, which is Leadership, our goal is to empower young girls and women to become programmers, coders, designers and to pursue careers in the ICT sector, ultimately becoming leaders in the IT sector,” she said.

The highlight of the event was a thought-provoking session led by Kemi Ariyo, IT Director at Airtel Nigeria, emphasizing the importance of technological knowledge in addressing various global challenges.

In her words, “The world revolves around technology and everything we do today has to do with technology. You can get into that space by adopting hard work, smart work, and an active involvement in internship programs. In addition, just as technology can be used in music and other sectors, learning technology can help you achieve your goals of problem- solving in this digital age.”

Also speaking at the event, Phanindra Nichanametla, Chief Financial Officer, Airtel Nigeria, restated Airtel’s tagline ‘A Reason to Imagine’, reassuring the students of Airtel’s commitment to encouraging positive imagination. “A very important note to take home from this event is that Airtel is here to change your imagination and give you opportunities to imagine more,” he said.

Airtel remains committed to promoting initiatives that promote gender equality and diversity in the workplace. By investing in the education and empowerment of young girls in ICT, Airtel Nigeria continues to pave the way for a more inclusive and prosperous future in the world of technology.


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Mastercard Women SME Leaders Awards to celebrate success of women business leaders in EEMEA region

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Mastercard announces the return of Women SME Leaders Awards for its third edition, shining a spotlight on the remarkable achievements of women-owned and led businesses across Eastern Europe, Middle East, and Africa (EEMEA).

Black and white portraits of different people

Nominations are now open for the awards, inviting entries from women-owned and operated SMEs with a turnover of less than US$13.6 million (AED50 million) and a workforce of six to 50 employees. All women executives or business owners who have their headquarters or offices in EEMEA or offer their services to these markets can submit their nominations by 20 May 2024*.

“Women-owned and led businesses are vital contributors to the global economy, fostering economic growth and stability. By empowering women entrepreneurs and business leaders, we unlock the boundless potential they have and drive inclusive prosperity. The Mastercard Women SME Leaders Awards aim to recognize and celebrate their remarkable contributions,” said Amnah Ajmal, Executive Vice President, Market Development, EEMEA for Mastercard.

Winners will be announced on 6 June 2024, during an in-person event in Dubai, emphasizing Mastercard’s commitment to fostering connections and collaboration among women business leaders in the region.

The awards will feature 15 categories*, ranging from creative leadership to social impact and a lifetime achievement award. Shortlisted candidates will be evaluated by an esteemed judging committee of industry leaders dedicated to recognizing excellence and innovation in women-owned and led businesses.

Launched in 2022 to uplift female entrepreneurs and business leaders, these awards serve as a platform to honor and elevate women who are forging the path for future generations of business leaders in the region. Building upon the success of previous editions, this year’s event promises to extend its reach and recognition to even more exceptional women leaders.

Aligned with Mastercard’s global initiative to connect 25 million women entrepreneurs to the digital economy by 2025, these awards underscore the company’s dedication to building a more sustainable and inclusive world even though this global goal was achieved by Mastercard last year, two years before the target date.

With last year’s awards attracting over 4,500 nominations from across EEMEA, this year promises to be even more impactful, amplifying the voices and accomplishments of women leaders in business.


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Infobip, Nokia Partner to Enable Developers to Build Wider Array of Telco Network Powered Applications Faster

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Infobip, the global cloud communications platform, and Nokia today announced a partnering agreement that will enable the global developer community to leverage both companies’ Application Programmable Interface (API) platforms in order to build a wider array of telco network powered applications faster for consumer, enterprise, and industrial customers.

Matija Ražem, VP of Business Development, at Infobip

Infobip’s market-leading cloud Communications Platform as a Service (CPaaS) provides developers with APIs for integrating real-time omnichannel communications features such as SMS, voice, video, chat apps, and network APIs into their applications. Nokia’s Network as Code platform with developer portal offers developers APIs for tapping into 5G network capabilities like quality of service (QoS) on demand, device location precision and network slicing, as well as 4G capabilities.

Developers will be able to utilize all of those capabilities more easily, giving them complete coverage of Network and CPaaS APIs in the development of new use cases and the capacity to enhance application performance.

Nokia’s Network as Code platform with developer portal brings together networks from around the world, along with systems integrators and software developers, into a unified ecosystem; using technical standards produced through industry initiatives such as the GSMA Open Gateway initiative and the Linux Foundation CAMARA. Nokia and Infobip contribute to both initiatives.

Infobip’s customer engagement use cases include CAMARA-compliant Number Verify and SIM Swap APIs, which are already live. The firm is also working to bring further use cases to market including Device Location and Quality on Demand APIs, having now signed 12 API collaboration agreements. The CPaaS platform was recently named a finalist in the inaugural Global Mobile Awards GSMA Open Gateway Challenge for its anti-fraud intelligence collaboration.

The joint work between Infobip and Nokia will offer a simplified developer experience without the burden of navigating the complex underlying network technologies, allowing developers to integrate capabilities into their applications faster, relative to working separately with the two companies’ platforms.

Nokia has signed collaboration agreements with 11 network operators and ecosystem partners to use the Network as Code platform with developer portal since its launch in September 2023.

Matija Ražem, VP of Business Development, at Infobip said: “This agreement with Nokia further demonstrates how Infobip is helping telcos deliver new services and gain new revenue. We will continue to build and offer additional CAMARA-compliant APIs worldwide, working closely with our telco partners to expose customer experience friendly APIs to developers It is testament to our global market-leading CPaaS position, strong developer relations and history of strategic telco collaborations. These are essential to increase the potential for a successful collaboration and faster time to revenue.”

Shkumbin Hamiti, Head of Network Monetization Platform, Cloud and Network Services at Nokia, said: “This partnering agreement reflects our ongoing commitment to work closely with the developer community. It is about expanding choice and scale and giving developers a one-stop shop for extracting value from Infobip’s and Nokia’s platforms. We look forward to working with Infobip and maximizing our respective technologies.”


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