Telecom
Telcos Lose N119Bn Monthly as Subscribers Abandon SIM Cards

MTN Nigeria, Globacom, Airtel, 9Mobile and ntel, the country’s main mobile network operators (MNOs), are losing monthly a handsome sum of potential revenues running into billions of naira to the rising profile of abandoned subscriber’s identity module (SIM) cards in the country.

According to report by business a.m., online news medium, as the total number of inactive SIM cards peaked at 85.49 million at the end of October this year, the total monthly amount lost by operators of global service for mobile communication (GSM) amounted to N118.983 billion.
Business a.m. said it arrived at the figure using the current average revenue per user (ARPU) in the industry which stands at $3.85 monthly at N362.464 to one dollar as benchmark exchange rate.
Experts in the industry have explained that by the Nigerian telecoms industry standard, a SIM card is labelled inactive after the subscriber failed to use it to access any telecommunications services for a period of 90 days at a stretch.
Data obtained from the industry regulator, the Nigerian Communications Commission (NCC) revealed that since inception of GSM services in the country, a total of 265.61 million telephone lines have been sold and connected by the MNOs including MTN, Globacom, Airtel, 9Mobile, nTel.
Analysis of latest industry figure from the NCC shows that within the first 10 months of 2019, a total of 6.33 million lines were made redundant by their holders despite 7.63 million new lines that were activated.
The trend of inactive lines continued in the country despite the rise in active mobile phone lines and tractions recorded in teledensity which at the end of October stood at 180.12 million and 94.50 per cent respectively.
In January this year, out of 249.22 connected lines, 75.59 million or 30.33 per cent were inactive. In February, 75.17 million, an equivalent of 30.26 per cent of total 248.45 million connected lines went completely offline, and as at March, out of a total 250.26 million lines that have so far been issued by operators, 76.83 million or 30.7 per cent were inactive.
The percentage went up in April (31.49 per cent), May (31.98 per cent) and June (32.78 per cent) when 79.67 million, 81.51 million and 84.74 million of total 253.05 million, 254.92 million and 258.49 million SIM connections were redundant respectively.
In July and August, out of 259.14 million and 263.62 million connected lines, 84.74 million or 32.55 per cent and 87 million or 33 per cent in that order were inactive.
As at the end of September, 85.5 million or 32.34 per cent of 264.40 million total connected lines had been abandoned for at least 90 days, while in October, 85.49 million subscriptions or 32.19 per cent out of total 265.61 million were inactive, leaving 180.12 million as the current active subscriptions in the system.
Telecoms consumers in Nigeria have been found to live multi-simming lifestyle where one person is in possession of more than one SIM card registered to his identity.
This trend is further promoted by the design and configuration of mobile devices type-approved by the NCC as many of the devices are made to accommodate more than a SIM card conveniently.
The operators have also been accused of contributing to the rising trend of inactive telephone lines in the system as their sales agents are often seen aggressively giving out SIM cards to existing and potential customers for free, or selling and registering the lines at ridiculously low prices.
Some subscribers told business a.m. during informal chats with them that they sometimes activated a SIM card just to enjoy a promo service being offered at that time by the operators, after which they ditched the telephone lines.
While telephone numbers assigned by the NCC to operators in ranges is seen as a scarce national resource, some industry experts hold that the situation is still normal since total active lines outnumber abandoned ones.
According to Olusola Teniola, the president of Association of Telecommunications Companies of Nigeria (ATCON), loyalty of prepaid customers to their networks is minimal, hence, it is easy for them to drop a line and go for another one.
He said: “With increasing migration of prepaid subscribers, from a usage basis, this means that there is far less loyalty to remain with an operator and easy for expats and mobile road warriors to dispense with SIM cards and return to obtain another SIM card when they return to Nigeria.
“So it is still okay that number of active SIM cards exceeds the number of inactive SIM cards. If it happens otherwise, it signifies saturation or heavy churn due to alternative offerings over Wi-Fi or other non-based SIM devices,” Teniola said.
He, however, observed that the telcos needed to win more post-paid subscribers to reduce the number of inactive lines.
“With more post-paid accounts the number of inactive SIM cards should decrease, as the SIM is usually provisioned subject to a tenured contract being in place,” he said.
Meanwhile, in a recently released numbering plan regulation, NCC said it would henceforth withdraw inactive lines after 12 months.
“Subscriber numbers that have not generated revenue by originating calls will automatically be recovered after 12 consecutive months,” part of the new numbering plan read.
In the new plan, NCC said it would conduct regular audit in order to ascertain the level of utilisation of numbers assigned to operators.
“The numbers issued will be categorised as follows: Assigned i.e. total number assigned by the regulator including operator codes; Quantity of numbers already assigned and sold to subscribers (SIM cards); Quantity of numbers in trade channels i.e. numbers with assigned SIM cards but not yet sold; Revenue generating subscribers during the preceding 90 days prior to the reporting period; and Quantity of numbers in quarantine,” the commission said.
Telecom
Airtel Africa Launches $110m Share Buyback Programme for Capital Efficiency

Airtel Africa Plc has announced a strategic initiative in partnership with Barclays Capital Securities Limited to execute on-market share purchases totaling up to $110 million.

This initiative will be divided into non-discretionary and discretionary segments, marking a proactive step in optimizing the company’s capital structure and enhancing shareholder value.
In a statement released on the Nigerian Exchange and signed by Simon O’Hara, group company secretary, Airtel Africa described this share buyback program as a key component of its broader strategy to return cash to shareholders.
It noted that the program aims to repurchase up to one percent of the company’s issued share capital as of the date of this announcement.
“This decision by the Board reflects the organization’s strong financial position and its commitment to maintaining flexibility while continuing to invest for growth across its markets.
“The initial phase of the program will see Airtel Africa collaborating with Barclays Capital Securities to facilitate the purchase of its ordinary shares,” the statement noted.
According to Airtel Africa, the agreement features two key components operating concurrently: a non-discretionary segment allowing Barclays to purchase up to $60 million of ordinary shares independently of the company, and a discretionary segment where Airtel Africa can guide Barclays in purchasing an additional $50 million, adhering to the regulations set forth by the Market Abuse Regulation (EU) No 596/2014.
“The program is set to commence today and is expected to conclude by November 27, 2026, unless terminated earlier under the agreement’s terms. Airtel Africa has signaled that as the initiative progresses, further tranches may be announced to achieve its objective of repurchasing up to one percent of its issued share capital.
“The primary aim of this buyback program is to streamline the company’s capital. Accordingly, all shares purchased will be cancelled, contributing to a more efficient capital structure. Any transactions will be performed in alignment with pre-defined parameters outlined in the agreement with Barclays and comply with the authority granted by shareholders for share repurchases.”
At the annual general meeting on July 9, 2025, shareholders authorized the company to buy back a maximum of 366.073 million ordinary shares.
Following the previous buyback program, the remaining authority now stands at a maximum of 357.042 million ordinary shares, demonstrating ongoing support from shareholders for these initiatives.
Telecom
NCC Drafts New Rules for Virtual Mobile Operators

Nigerian Communications Commission (NCC), Nigeria’s telecom regulator has released draft rules for mobile virtual network operators (MVNOs) as authorities seek to organize a market that is still at an early stage.

The NCC published the proposed “Business Rules for Mobile Virtual Network Operations in Nigeria” and opened a consultation process for industry stakeholders.
Comments can be submitted until June 29, while a public consultation is scheduled for July 9.
According to the NCC, the proposed rules define the obligations and responsibilities of both MVNOs and host network operators (HNOs).
The framework also sets conditions for licensing, compliance, interconnection, numbering resources, SIM and eSIM management, and network hosting agreements.
Regulators also seek to guarantee fair access to telecom infrastructure and reduce delays tied to the integration of MVNOs into existing mobile networks.
The text further includes provisions related to service quality, customer protection, network reliability, and data security.
Violations could lead to administrative sanctions or corrective measures under existing telecom laws.
Nigeria officially opened the MVNO market in 2023. That year, the NCC awarded licenses to 25 operators for a combined 5.9 billion naira, or about $4.3 million. Since then, around 40 licenses have been issued, with operators such as Vitel and Visafone already launching services.
Authorities see MVNOs as a way to improve competition in the telecom sector while helping extend services to underserved and unserved populations.
As of March 2026, Nigeria counted 185.7 million mobile subscribers and 153.8 million internet subscribers, according to NCC data.
Despite the size of the market, digital access remains uneven across the country.
Government estimates show that nearly 20 million Nigerians still remain outside the digital ecosystem.
The GSMA estimated that about 120 million Nigerians did not use mobile internet in 2023.
High service costs and inconsistent service quality also remain major concerns in the telecom sector.
Telecom
Australian Court Upholds Fine Against X Over Child Safety Compliance Failures

An Australian federal court has upheld a fine against social media platform X over failures to comply with child internet safety regulations, bringing to an end a three-year legal dispute between the company and Australian authorities.

The case stemmed from a demand issued in February 2023 by Australia’s online safety regulator, the eSafety Commission, requesting detailed information on how the platform, then known as Twitter, was combating the spread of child sexual abuse material online.
Following the platform’s transition to X under billionaire entrepreneur Elon Musk, regulators accused the company of submitting incomplete responses to repeated requests for information.
A federal court had earlier ruled in October 2024 that X was legally obligated to comply fully with the notice issued by the regulator.
On Thursday, the court ordered the company to pay a fine of 650,000 Australian dollars (approximately 464,900 U.S. dollars).
Federal Justice Michael Wheelahan said the penalty was necessary to ensure compliance by large technology firms.
“A penalty near the maximum is appropriate in the case of the respondent, which is a substantial corporation, so that it operates as a real deterrent and is not simply a cost of doing business,” he said.
Australia has emerged as one of the leading countries advocating stricter regulation of major technology platforms.
The country recently introduced world-first legislation aimed at banning children under the age of 16 from accessing certain social media platforms.
Countries including France, United Kingdom and Canada are reportedly considering similar measures following consultations with Australian authorities.
Reacting to the judgment, eSafety Commissioner Julie Inman Grant said transparency remained essential in holding technology companies accountable.
“Meaningful transparency is critical to holding technology companies to account,” she said.
“This is not only a key part of our work as Australia’s online safety regulator, it also provides the Australian public with important information about how these companies are tackling the worst-of-the-worst content on their platforms,” she added.
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