Telecom
NCC to Strengthen Media Collaboration
Nigerian Communications Commission (NCC) has commended the Nigerian media for their role in adequately and accurately educating the Nigerian public about the Commission’s ‘2017 Year of the Consumer’ initiative.
Prof. Umar Danbatta, EVC, NCC
The Commission says it is determined to strengthen collaboration with the media for increased education of telecoms consumer in the country.
Prof. Umar Danbatta, executive vice chairman (EVC) of NCC, stated this during the 2019 Award/Appreciation Night hosted by the Kano Correspondent Chapel of the Nigerian Union of Journalists which took place at Bristol Palace Hotel, Kano, where the EVC received recognition award for outstanding leadership and regulatory excellence exhibited since assuming office in 2015 as the country’s chief telecoms regulator.
Speaking at the forum with the theme: ‘Media and Good Governance: Issues and Challenges’, Danbatta disclosed that the Do-Not-Disturb (DND) 2442 short code instituted by the NCC for curbing unsolicited text messages and the NCC 622 toll-free Number for consumer complaints management, have increased in usage because of effective public education by the media acting as a critical partner of the Commission.
Danbatta, who thanked the NUJ Kano Correspondent Chapel for the honour bestowed on him took the audience on a memory lane on how media had and have continued to help in publicising NCC’s Year of the Consumer initiative launched in 2017, with a philosophical focus to address critical consumer-related issues in the telecommunications industry.
According to him, two of the major derivatives of the initiative are the DND 2442 Short Code and the NCC toll-free number 622. “For me, the print and electronic media serve as an important interface between the agencies of government like the NCC and the public. I remember when we declared 2017 as the Year of the Consumer, we assembled the best, the crème of the Nigeria Union of Journalists (NUJ) to help disseminate the messages about the initiatives to the nook and cranny of the country,” Danbatta said.
The EVC stated that today, the DND Short Code has empowered Nigerians to stop receiving unsolicited text messages. He also declared that from a little half a million, the level of subscription to the Code is over 22 million and the number is growing.
“The same thing with our toll-free number 622 through which subscribers can lodge complains about the quality of service, about when they observe their data declines at most alarming speed or when they are being subjected to unwholesome practices by the service providers.
“They can lodge their complaints using the 622 in English, Pidgin or local languages of Hausa, Igbo, and Yoruba. Though the 622, we have succeeded in resolving more than a million complaints from consumers,” Danbatta said.
The NCC Chief Executive noted that the Commission couldn’t have achieved the success rates without an important partnership between the Commission and the journalists, who, he said, helped the Commission “to educate consumers on and popularised the availability and usage of the DND 2442 Short Code and the 622 Toll-free Number.”
He stressed that, based on the importance attached to media partnership, the NCC dedicates two engagements with the media every year. “We engage the media from the beginning of the year in order to inform them about what our plans for subscribers are in the industry and at the end of the year in order to tell them what progress we have made.”
Danbatta said by doing this, “Nigerians are very much aware of the activities of the Commission and therefore, the NCC relies and will continue to rely on and strengthen collaboration with the media for the dissemination of important information about its activities to the public.”
Other notable indigenes of Kano State, who received recognition awards at the NUJ event, alongside Danbatta, include the Governor of Kano State, Dr. Abdullah Ganduje; his wife, Dr. Hafsat Gganduje; Chairman, Tofa Group, Isyaku Umar Tofa; and Managing Director, Kano Electricity Distribution Company Plc, Dr. Jamil Gwamna.
Vivo, Chinese smartphone maker has signed a memorandum of understanding (MoU) with Credit Direct, Nigerian consumer finance company to launch a device financing programme in the country.
L-R: Toni Liu, CEO, vivo Nigeria, and Chukwuma Nwanze, MD/CEO, Credit Direct, at the MoU signing in Lagos
This initiative aims to remove barriers to smartphone ownership while supporting Vivo’s expansion strategy in Nigeria.
Under the terms of the agreement, customers can purchase a Vivo smartphone by paying 20% upfront and spreading the remaining balance over six months.
Credit Direct will provide the financing.
Both companies target sales of more than 200,000 devices in the first year.
“People who need smartphones but cannot pay upfront can now do so through a payment plan that does not strain their monthly income. Our mission has always been to make financial solutions a universal opportunity, and this is exactly what this represents in practice. I am truly excited about what we can achieve together,” said Chukwuma Nwanze, chief executive officer of Credit Direct.
This initiative comes as smartphone financing programs gain momentum across Africa, where device affordability remains a key barrier to mobile internet adoption.
According to the GSMA, the median cost of an entry-level smartphone in Nigeria fell from $84 in 2018 to $18 in 2024, reducing its share of average monthly income to 26%.
However, currency depreciation and rising living costs have offset much of this progress.
For the poorest 40% of Nigerians, an entry-level smartphone still represents 56% of monthly income, while it accounts for 73% for the poorest 20%, highlighting persistent affordability constraints among vulnerable households.
Despite these challenges, smartphone ownership reached only 27% in Nigeria in 2024, according to the GSMA, leaving significant room for growth.
Data from StatCounter shows that Vivo held a 1.18% market share at the end of March 2026.
The company remains far behind market leader Tecno with 18.72%, followed by Infinix at 16.28%, Samsung at 15.4%, Apple at 14.15%, and Xiaomi at 8.17%.
Other players such as Oppo, Itel, and Huawei also operate in the market.
Nigeria’s foremost payments and financial inclusion dialogue platform, Payments Forum Nigeria (PAFON 3.0), will hold this Friday, April 24, 2026, at the prestigious Lagos Oriental Hotel, Lekki Road, bringing together regulators, fintech leaders, banks, policymakers, agent networks, cybersecurity experts, innovators, and ecosystem stakeholders to shape the future of digital payments in Nigeria.
Payments Forum Nigeria (PAFON 3.0
With the theme: “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 comes at a defining moment for the country’s digital economy as stakeholders seek practical pathways to close the inclusion gap, strengthen trust in payment systems, and accelerate access for underserved populations.
Why PAFON 3.0 is Different
“Unlike routine conferences, PAFON is a solutions-driven forum designed to bridge policy conversations with market realities.
“The event uniquely convenes fintech operators, agent banking networks, cooperatives, payment innovators, cybersecurity professionals, and thought leaders under one roof to tackle real challenges affecting Nigerians at the grassroots”, said Peter Oluka, co-convener of Payments Forum Nigeria.
“From digital trust and cybersecurity to agency banking, embedded finance, stablecoins, eNaira, SME growth, and healthcare financing, PAFON 3.0 is positioned as one of the most strategic gatherings in Nigeria’s payments ecosystem this year”, Oluka added.
High-Profile Keynote Speakers Confirmed
This year’s edition will feature a distinguished lineup of keynote speakers and industry leaders, including Prof. Adewale Peter Obadare, chief visionary officer, Digital Encode, and Dr. Jameelah Sherrief-Ayedu, vice president, FintechNGR & CEO, Credit Registry
Other confirmed speakers include, Dennis Ajalie, managing director, TeamApt Ltd.; Mr. Chika Nwosu, managing director, PalmPay Nigeria; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Chike Onwuegbuchi, Chairman, Nigeria Information Technology Reporters Association of Nigeria (NITRA); Mojeed Abayomi Agboola, national president, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Ibirogba Oluwagunwa, chairman Lagos Chapter, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Sarafadeen Atanda Fasasi, and president, Association of Financial Inclusion Agents of Nigeria (AFIAN).
Fireside Chat on Africa’s Next Innovators
Another standout session will explore the future of digital currencies and regional interoperability: Stablecoins vs. eNaira: Orchestrating a Unified Digital Payment Rail for West Africa
This special fireside chat, hosted in collaboration with Lagos Blockchain Week, promises fresh perspectives on the next phase of Africa’s payment innovation journey.
Chuwuemeka Enoch Mbaebie, Lead convener of LBW will host the session alongside Senator Ihenyen, Lead Partner of Infusion Lawyers and Founding Trustee of the Virtual Asset Service Providers Association (VASPA); Victoria Oluebube Igboanugo, marketing lead, Lagos Blockchain Week; Chidubem Emelumadu, ecosystem lead (Africa), Lisk, and Harrison Obiefule, Nigerian lead for Superteam.
More Activities Lined Up
Attendees will also experience product demo of Myitura Healthcare Financing Solution;
Townhall Meeting on The State of Agency Banking in Nigeria led by AMMBAN; Goodwill messages from leading institutions and industry associations, and strategic networking with decision-makers across banking, fintech, regulation, media, and innovation ecosystems
PAFON 3.0 is expected to attract C-suite executives, startup founders, regulators, investors, digital payment operators, development institutions, policymakers, and professionals seeking to understand where Nigeria’s payment future is heading.
Participation
Participation is free.
The application deadline for the fifth edition of the MTN Media Innovation Programme (MIP) has been extended to April 25, 2026, organisers have announced.
MTN Nigeria Media Innovation Programme
The extension offers additional time for qualified media professionals and digital content creators across Nigeria to apply for the fully funded programme aimed at advancing storytelling and media innovation.
The initiative is sponsored by MTN Nigeria in partnership with the School of Media and Communication, Pan-Atlantic University (PAU).
Organisers said the 2026 cohort would admit 25 fellows, an increase from the previous 20, in line with MTN Nigeria’s 25th anniversary and its continued commitment to strengthening the country’s media ecosystem.
Launched in 2022, the six-month certificate programme provides participants with training in media innovation, leadership and digital transformation.
It features academic sessions at PAU, industry engagements and an international study visit, including sessions at the University of Johannesburg.
According to the organisers, the programme has produced a growing network of alumni contributing to Nigeria’s media landscape through leadership roles, new media ventures and impactful storytelling.
The programme is open to practitioners across print, broadcast, digital and social media, with applicants expected to demonstrate a strong commitment to innovation and professional development.
Interested applicants can submit their entries through the School of Media and Communication website.
Shortlisted candidates will undergo a rigorous selection process, with successful applicants expected to commence the programme in May 2026.
Nigeria CommunicationsWeek reports that the initiative is part of broader efforts to equip media professionals with the skills needed to adapt to the evolving digital economy.
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