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Partnerships in Times of Crisis

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By Amrote Abdella, Regional Director, Microsoft 4Afrika Initiative,

The current global crisis has highlighted a number of areas, from the need of efficient information management to the need of accurate data gathering for faster medical response. In looking at the role of technology during this period, one area that has stood apart in driving meaningful change is the role of partnerships.Today, more than before, Microsoft 4Afrika is steadfast in supporting healthcare partners across the continent as they adapt their platforms and services to meet current needs.

Microsoft, through its 4Afrika initiative, has formed strategic partnerships with healthcare providers throughout Africa and beyond, providing them with technical support and business consultancy to help them achieve their goals. Each of these healthcare providers has had a significant impact in their sphere of influence, but with the onset of the Covid-19 pandemic, we’ve seen how our partners have used their existing platforms and programmes to pivot and adapt existing technologies to rapidly provide the much-needed response to address the challenges of the pandemic.

Healthcare powered by big data

Artificial intelligence and machine learning are already used in healthcare, but in a rapidly evolving situation, these tools can significantly help boost response times and preparedness.

When Microsoft 4Afrika firstpartnered with BroadReach,they were striving to create and implement data-driven solutions to improve the management and delivery of health programmes in underserved regions around the world. Vantage, an integrated cloud platform powered by Microsoft solutions, delivers powerful analytics that helps development, health and human services organisations quickly identify risks and opportunities.

Using machine learning, AI, big data and cloud computing, the company has enabled significant health outcomes in supported districts, integrating data immediately from a wide range of sources, and delivering real-time data, actionable insights and step-by-step implementation guidelines to boost effectiveness. Their digital HIV Portfolio on Management Solution has helped an estimated 340,000 people access HIV treatment in KwaZulu-Natal, South Africa, while their proactive predictive tool helps keep patients on treatment by predicting which patients are at risk of stopping medicines and empowering healthcare teams to reach out to them before they stop. Other types of predictive analysis help develop an understanding of how particular clinics and staff members are performing, medical stock levels and predicting what may happen and intervening before that happens.

During the Covid-19 crisis, BroadReach has moved quickly to repurpose its existing platforms. The company has used its cloud services, built on Azure, to rapidly gather data from thousands of health workers in the field and instantly upload it into Vantage, where advanced analytics are giving leaders key guidance to manage and prepare for the impact of the pandemic.

In healthcare, quick response times save lives.BroadReach has produced a facility readiness survey that allows government to redirect resources to prioritised hospitals and facilities, so that they have the right equipment and medical supplies on hand. Predictive analysis can be used to help forecast and track outbreak hotspots.

Partnerships like the one with BroadReach demonstrate the significant value that technology can deliver in situations that are rapidly changing and require high volumes of data from disparate sources to be quickly analysed for use in prediction and preventative measures.

Keeping healthcare facilities safe

Our partner Raphta has worked with Microsoft to develop software and hardware solutions that allow contactless biometrics which can be used for access control to facilities, among other things. Of course, during a pandemic where the virus can be transmitted on surfaces, contactless access assumes a far greater importance. Raphta is now offering its Shuri Face Contactless Biometrics solution to hospitals, clinics and buildings for thermal screening and containment, limiting contact and virus spread. Using current AI facial recognition software and hardware technology developed by Raphta and having quickly added the necessary thermal imaging technology, the company is now running pilot projects at the Netcare Gardens Hospital in Johannesburg, South Africaand at Kenyatta Hospital in Nairobi, Kenya.

Using technology to reach out

Telemedicine is another area where technology is enabling safer diagnosis and limiting unnecessary contact between patients and healthcare providers. Globally, the use of telemedicine has been surgingduring the current pandemic.

In Pakistan, we’ve seen first-hand the benefits of telemedicine in reaching patients who have limited access tohealthcare and healthcare workers.Sehat Kahani, an e-health start-up supported by 4Afrika usesMicrosoft platforms to provide patients who are far from healthcare centres with access to qualified doctors via a telemedicine platform, while cloud computing services mean that their patient records are immediately available anywhere using a mobile device.

Telemedicine can perform a vital role in enabling people to access healthcare services, remote diagnoses, and treatment plans. During the Covid-19 crisis, Sehat Kahani is using its smartphone app to provide virtual consultationsto patients across Pakistan, delivering educational content about the pandemic, and helping to direct them to the correct healthcare facilities if necessary. Using its telemedicine platform, it has educated more than a million users about the virus, andprovided more than 6,000 online consultations with patients.The company currently has more than 160 female doctors working non-stop to support citizens through this health crisis.

 

Bringing positive change in difficult circumstances

It’s encouraging to see how technology can support the humanitarian healthcare goals of countries across the globe, and how leading technology companies can support and enable healthcare partners to provide better, faster and more accurate treatment.Seeing how technologies can be adapted to work best in an emerging crisis shows the value of investing in these partnerships to help develop these platforms and services.

The clear challenge in Africa is bridging the gap in healthcare and providing equal access for all. By working with our partners across the African continent and beyond, we can see how technology is having a powerful impact on providing healthcare to the communities and countries who need it the most. Partners working together always provides more muscle through collaborationand we’ve seen technology allow our partners to scale, broadening their reach and subsequently have greater positive impact even in the current challenging, uncharted times.

 

                                                                  About Amrote Abdella

As the Regional Director of Microsoft’s 4Afrika Initiative, Amrote Abdella spearheads Microsoft’s investments in Africa across 54 countries. She works closely with the internal teams in the Middle East and Africa – and globally – to enable and accelerate digital transformation opportunities across the continent.

 

Before becoming Regional Director, Amrote was 4Afrika’s Director for VC & Startups, where she worked closely with startups supporting the innovation ecosystem in Africa.

 

Prior to joining Microsoft, Amrote worked with the World Economic Forum in Geneva, as an Associate Director for Africa. She also served as a Financial Analyst at the World Bank in Washington, and worked in micro-finance with the Global Hunger Project, an NGO based out of New York. Here, she oversaw projects across eight countries in Africa and worked with African women farmers, driving financial inclusion.

 

In 2017, Amrote was named one of Africa’s Top 100 Young Business Leaders, ranking 12th out of 100 leaders under 40 who are playing a major role in driving the continent’s economic development. In 2019, she appeared on the same list, this time ranking 10th. In 2018 and 2019, she was also recognized by Jeune Afriqueas one of the top 50 influential leaders shaping digital evolution and supporting start-ups in the African continent.

 

Amrote constantly strives to learn new skills and believes in the values of passion, ambition and hard work. She also encourages all young women to have a grounding in STEM subjects.

 

Amrote holds a Masters degree in International Economic Development from the Heller School at Brandeis University in Massachusetts, and a Bachelor of Arts from Davidson College in North Carolina.

 

 


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General News

NITDA DG Reaffirms Nigeria–U.S. Partnership on Data Privacy, AI and Cybersecurity

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Kashifu Inuwa Abdullahi, Director General of the National Information Technology Development Agency (NITDA), has reaffirmed Nigeria’s commitment to strengthening collaboration with the United States in building a secure, trusted, and resilient digital ecosystem, with a particular focus on data privacy, artificial intelligence, cybersecurity, and capacity building.

NITDA DG Reaffirms Nigeria–U.S. Partnership on Data Privacy, AI and Cybersecurity

NITDA

He stated this while delivering an address at the Nigeria Data Privacy Capacity Building Workshop organised by the United States Department of State, in collaboration with the Nigerian Mission and relevant stakeholders in the digital ecosystem.

Expressing his excitement at the engagement, Inuwa described the workshop as a strong revalidation of the long-standing partnership between Nigeria and the United States in advancing the country’s technical and digital systems.

According to him, the collaboration is not a new initiative but part of a growing and deliberate effort by both countries to jointly address emerging digital challenges and opportunities.

Inuwa recalled that in April 2024, Nigeria and the United States, through the U.S.–Nigeria Binational Commission, agreed to work together on key areas including data privacy, artificial intelligence, cybersecurity, capacity building, and other aspects of digital development.

He further noted that the same year witnessed the successful hosting of an Artificial Intelligence Conference, co-hosted by the Nigerian Government and the U.S. Mission in Nigeria, as well as Nigeria’s participation in engagements with U.S. cybersecurity companies to explore partnerships aimed at strengthening Nigeria’s technical ecosystem.

He explained that NITDA’s emphasis on data privacy, AI, cybersecurity, and policy is anchored on one central objective: building trust in the digital ecosystem, adding that trust is a critical enabler of digital transformation, as its absence slows down innovation and increases costs, while its presence accelerates progress and reduces barriers to growth.

The NITDA Boss stressed that building a prosperous digital economy requires deliberate efforts to safeguard data privacy, strengthen security frameworks, and deploy AI responsibly.

He noted that artificial intelligence relies on data, data demands privacy, and privacy can only be guaranteed through strong security, making it impossible to address these issues in isolation.

Inuwa described the workshop as the beginning of broader engagements and deeper collaboration in other strategic areas, particularly as Nigeria continues to position itself as a key player in the global digital economy.

He disclosed that following the participation of the U.S. Mission in Nigeria’s National Cybersecurity Conference last year, plans are underway to expand the conference into an international cybersecurity platform this year.

According to him, the international conference will provide an opportunity for U.S. cybersecurity companies to showcase their technologies, explore partnerships with Nigerian firms developing local cyber solutions, and jointly strengthen Nigeria’s cybersecurity ecosystem.

Inuwa also reassured partners and stakeholders of NITDA’s commitment to building the right policies and enabling environment for innovation to thrive.

He noted that Nigeria, alongside Africa, represents the next frontier of the digital economy, driven by a young, digital-native population and a large, expanding market.

He said that while many public and private sector organisations in Nigeria rely on U.S. technologies to build their digital systems, the country also possesses significant local talent capable of developing homegrown solutions to address national and regional challenges.

He added that NITDA remains committed to working with international partners to build local capacity and promote Nigeria’s digital self-determination.

According to the DG, digital technology is no longer optional, as it represents the future of economic growth and development, and no nation can afford to be left behind.

He emphasised that the only way to fully harness the opportunities of the ongoing AI revolution is by safeguarding privacy, establishing sound policies, and laying a strong digital foundation capable of supporting rapid technological advancement.

He appreciated the U.S. Department of State and the U.S. Mission in Nigeria for their continued partnership and support, expressing optimism that the collaboration will be further strengthened to explore new areas of cooperation, particularly in cybersecurity and artificial intelligence, for the mutual benefit of both countries.


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Falana Wins $25,000 Damages from Meta over Fake Illness Video

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Lagos High Court at TBS has awarded $25,000 in damages in favour of Mr. Femi Falana (SAN) in his $5 million lawsuit against Meta Platforms Inc., the US-based technology company owned by Mark Zuckerberg, over the alleged invasion of his privacy.

Falana Wins $25,000 Damages from Meta Over Fake Illness Video

Early in 2025, a video was published on Facebook claiming that Falana was suffering from a terminal illness, which prompted the suit

Delivering judgment on Tuesday, January 13, Justice Olalekan Oresanya held that a global technology company such as Meta, which hosts pages for commercial benefit, owes a duty of care to persons affected by content disseminated on its platform.

Falana, through his lawyer, Mr. Olumide Babalola, accused Meta of publishing motion images and voice captions titled “AfriCare Health Centre” on its platform, suggesting that he suffered from a disease known as prostatitis.

He argued that the publication constituted an invasion of his privacy as guaranteed under Section 37 of the Constitution of the Federal Republic of Nigeria, 1999 (as amended).

Falana said the false video about his health status had tarnished his image and reputation built over the years.

He also contended that the publication, which he described as false, offensive and disturbing, painted him in a false light and caused him mental and emotional distress.

In its judgment, the court rejected the argument that digital platforms can rely solely on “hosting” or “intermediary” defences where the platform monetises content and the harm arising from misinformation is reasonably foreseeable.
Falana’s lawyer said the decision reinforces a standard of platform accountability under Nigerian law, aligning with emerging global jurisprudence.

The court further held that “the fact that the applicant is a public figure does not rob him of his right to privacy.” It found that the publication of false medical information intruded into the claimant’s private life, regardless of his public standing.

Babalola said the finding settles an important misconception in Nigerian legal practice and affirms that health data enjoys heightened protection, even for public figures.

The court also held that Meta determines the means and purposes of processing content, monetises pages, and controls distribution algorithms, thereby acting as a joint data controller with page owners.

Consequently, Meta was held vicariously liable for the offensive video.

Babalola said: “This is a major development under the NDPA and weakens the ‘mere platform’ defence traditionally relied upon by Big Tech.”

The court further ruled that Meta breached Section 24 of the NDPA by processing personal data that was inaccurate, harmful, lacked a lawful basis and was unfair to the learned Senior Advocate. The false health information was held to amount to unlawful processing per se.

It emphasised that where the risk of inaccuracy is foreseeable, particularly in relation to sensitive personal data, a platform owes a heightened duty to ensure accuracy and integrity.

The court held that Meta failed to deploy adequate safeguards to prevent or mitigate the harm.

As a global technology company with vast resources, Meta was expected to implement effective content-review mechanisms, rapid takedown processes and safeguards proportionate to the risks posed by misinformation. Its failure to do so, the court held, amounted to regulatory non-compliance.


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Paradigm Initiative Condemns the Internet Shutdown and Media Restrictions in Uganda Ahead of the 2026 General Election

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Paradigm Initiative (PIN) strongly condemns the internet shutdown implemented in Uganda ahead of Thursday’s general election, as well as the restrictions placed on media coverage of protests and demonstrations. These actions constitute serious violations of digital rights, media freedom, and democratic principles at a critical moment in the country’s electoral process.

Paradigm Initiative Condemns the Internet Shutdown and Media Restrictions in Uganda Ahead of the 2026 General Election

Internet Shutdown

Evidence indicates that internet access across Uganda has been disrupted, affecting social media platforms, messaging services, and online news outlets.

This development comes despite earlier public assurances by the Uganda Communications Commission that the government did not intend to shut down the internet during the elections.

The shutdown represents a troubling reversal of that commitment and raises serious concerns about transparency, accountability, and respect for fundamental rights.

Uganda has a well-documented history of internet shutdowns during elections, including during the 2016 and 2021 general elections. In 2021, a near-total internet blackout lasted several days, severely undermining freedom of expression, access to information, election observation, media reporting, and economic activity.

Repeating these measures despite widespread national, regional, and international condemnation demonstrates a continued pattern of using digital restrictions as a tool of election management.

Paradigm Initiative further condemns directives preventing media houses from covering protests or demonstrations during this period. Such restrictions violate media freedom and the public’s right to receive information, and undermine the role of the press as a democratic watchdog. Suppressing coverage of protests fuels misinformation, heightens tension, and erodes public trust in the electoral process.

Article 29 of the Constitution of the Republic of Uganda guarantees the rights to freedom of expression, freedom of the press and other media, and access to information. Uganda is also a State Party to the International Covenant on Civil and Political Rights (ICCPR) and the African Charter on Human and Peoples’ Rights, which protect these rights under Articles 19 and 9, respectively.

Any restriction on these rights must meet the strict tests of legality, necessity, proportionality, and legitimate aim. Blanket internet shutdowns and platform restrictions fail these tests and are incompatible with Uganda’s constitutional and international obligations.

At the international level, the United Nations Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression, together with other UN Special Procedures mandate holders, has consistently affirmed that internet shutdowns are inherently disproportionate and can never be justified under international human rights law, including during elections, protests, or periods of political tension.

The African Commission on Human and Peoples’ Rights has recently issued a specific call urging the Government of Uganda to keep the internet on and to respect freedom of expression and media freedom during the current electoral period.

This call builds on established African human rights standards, including Resolution 580 on Internet Shutdowns and Elections in Africa and Principle 38 of the Declaration of Principles on Freedom of Expression and Access to Information in Africa, which prohibits States from interfering with access to digital technologies.

Internet Service Providers and technology companies operating in Uganda also bear responsibility under the UN Guiding Principles on Business and Human Rights to respect human rights, ensure transparency, and avoid complicity in unlawful or disproportionate restrictions on connectivity.

Paradigm Initiative calls for:

The immediate restoration of full internet access across Uganda and an end to all forms of digital disruption during and after the electoral period.

The withdrawal of all directives restricting media coverage of protests, demonstrations, or political developments during elections.

Accountability from Internet Service Providers, including the publication of transparency reports to users detailing government orders affecting internet access.


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