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Opinion: KGExpress.ng My Latest Discovery in the Streets of Lagos

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By: Peter Oluka

Lately, I have been seeing some KG Express “KGExpress.ng” bikes in parts of Lagos. In fact, my observation is that they have been conducting pilot operations since the COVID-19 lockdown.

While I was hunting for news relating to the COVID-19, I saw some of their riders along Allen, Ikeja GRA, Mushin and Victoria Island showing that they cover whole of Lagos already!

It is not like they are the only new pick-up and delivery startups I noticed on the road, but there is something different about their mode of operations. Just click on the website before you continue with the article:

Did you notice something? The website is simplified, not long stories and I think this reflects in their operations in general.

Actually, merchants are capitalising on the sudden boom in e-commerce like grocery to creatively and cautiously engage with logistics marketplaces for last mile delivery.

Aside that, the pick-up delivery services were in high demand in respect to rapid expansion of healthcare COVID-19 home delivery service during the lockdown.

They offered online marketplaces contactless delivery options for residential delivery. In fact, post-covid-19, this will even become the new normal.

Pick-up and delivery of goods are demand responsive. For this, the request should be available in real time and must be considered in real time only.

So, for we that are in Lagos, this is a good option.

Instead of spending man-hour in traffic and most times, you end up not getting to your destination. Why not, from the comfort of your room book for a pick-up service and the gift-item or parcel is delivered hassle free.

I understand the skepticisms that sometimes greet some of these technology induced solutions. There are reported cases of pilfering, dumping of letters of parcels, theft, etc.

But, if the idea of pick-up and delivery is working elsewhere, it implies that we need to get two things right: human and technology.

So, back to KGExpress.ng, I strongly believe that this startup is an offshoot of Kaiglo online marketplace!

So, one of those days I hailed-down one of the bikes for a chit-chat. The young man who identified himself as Ajibola allowed me few minutes, because to him, “delivery is about speed”. I recorded that down as good point.

On the cause of our brief interaction he confirmed they actually started operations a week to the first lockdown pronounced by Federal Government which affected FCT, Lagos and Ogun State.

He said they predicted an increase in demand for capacity in response to a surge in orders. I marked that in my book also. In other words, KGExpress.ng understands the pain of the customers – Longer wait times for deliveries can cause depression.

In other words, they have factored in ‘how to deliver faster’. To me, they are probably going to build or rent warehouses that will form hubs for ‘drop-offs and pick-ups’.

I strongly they understand that automation and scaling up operations will assist them more. Amazon’s book is there to take a leaf from.

So, I probed further to understand how they are balancing loads across networks and route optimisation, at that point, my impromptu interviewee signalled that I have to let him to – customers are waiting!

So, I believe that KGExpress.ng team will eventually read this piece. I want to urge them to defile odds and remain different. Yes, let have a company that we can actually trust such they become a household name.

I am confident about this.

Also, they should take the matter of communicating with the customer during delivery (interactive delivery management) and the customer experience very seriously. This has cause the downfall of many logistics and delivery companies/startups.

Real time notifications or tracking of deliveries is paramount while they are preparing for the post-COVID19 world.

Today, fast delivery is the trend while our environment gets ready for even green delivery.

The primary objective in any pick-up and delivery business is to reduce the delivery time to the minimum. The total delivery time includes travel time, loading time, unloading time and waiting time. Today, technology is so advance that the optimization is being done at every step in order to reduce delivery time.

Kaiglo’s investment in reliability will increase their market value. A toast to the new entrants!

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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E-Business

ISDL Achieves IMS Certification

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Integrated System and Devices Limited (ISDL), a major provider of electronic security solutions, is delighted to announce the successful attainment of ISO 14001:2015 and ISO 45001:2018 certifications following a rigorous audit process conducted by Bureau Veritas Certification Holdings SAS-UK Branch.

ISDL Achieves IMS Certification

In 2021, ISDL bagged the Quality management systems ISO 9001:2015, and now in 2024, with unwavering dedication to customer satisfaction, the occupational Health and Safety system ISO 45001:2018 and the Environmental management system ISO 14001:2015 have been consolidated to form an Integrated Management System.

These certifications, covering ISDL’s headquarters and branches, signify the company’s unwavering commitment to upholding the highest standards of quality management across all facets of its operations.

According to Oluseun Mabogunje, managing director of ISDL, the scope of the certifications encompasses the design, procurement, supply, installation, integration, maintenance, and after-sales support of various electronic security and Extra Low Voltage (ELV) equipment.

Mabogunje expressed his elation at receiving the IMS certifications, emphasizing ISDL’s dedication to delivering exceptional quality and service to its clientele. He emphasized that this achievement underscores the company’s ongoing pursuit of continuous improvement and customer satisfaction.

 

 

 


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Cybervergent’s Q1 2024 Report Reveals Rising Threat of Remcos RAT Malware in Financial Sector

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Cybervergent, a foremost technology company providing automated cybersecurity solutions, in its Quarterly Brief has revealed a troubling trend in the financial sector that shows a spike in attacks utilising the deceptive Remote Control and Surveillance Access Trojan (Remcos RAT) in Q1, 2024.

The findings affirm a stark forewarning to the financial institutions and organisations in the African continent, urging heightened vigilance and proactive measures to mitigate potential escalating risks.

Previously marketed as a legitimate software, Remcos got co-opted by malicious actors and is now a prevalent tool in cybercrime campaigns. This remote access tool grants attackers hidden entry into victims’ devices, allowing them to seize control, pilfer sensitive data, and even introduce stealth backdoors to compromise entire systems. The capabilities of Remcos are diverse and frightening, ranging from disabling vital security features like User Account Control (UAC) to covertly recording user activities.

“As vigilant cybersecurity gatekeepers, we have observed a significant surge in attacks leveraging the Remcos RAT malware,” said Gbolabo Awelewa, the Chief Solutions Officer, Cybervergent. “Financial institutions are particularly targeted due to the sensitive nature of their data and assets. Organisations must remain diligent and adopt proactive monitoring measures to safeguard against such threats.”

The proactive approach adopted by Cybervergent’s Cyber Operations Centre involves meticulous analysis of attacker tactics, constant updating of threat intelligence, and implementing robust endpoint security solutions. These measures are designed to detect, prevent, and neutralise Remote Access Trojans like Remcos, ensuring the continued security and compliance of organisations in the face of evolving cyber threats.

“Our mission is to fortify our clients’ defenses and ensure the seamless operation of their organisations,” added Gbolabo. “By staying ahead of emerging attack vectors and vulnerabilities, we empower businesses to take proactive measures and protect their valuable assets.”

Looking ahead, Adetokunbo Omotosho, Chief Executive Officer of Cybervergent emphasised the firm’s focus on empowering organisations to navigate the complexities of cybersecurity and compliance with dexterity and confidence.

“Cybervergent’s Assurance and Compliance Team has demonstrated unparalleled leadership in the cybersecurity domain, achieving significant milestones and delivering transformative solutions. Our journey through Q1 reflects a deep commitment to advancing the state of cybersecurity compliance, paving the way for a secure and resilient digital future for organisations in Africa and across the world”, he added.


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Konga Launches Free Same Day Deliveries on Starlink, Apple & Samsung Nationwide

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Konga, the only authorised shop-in-shop for Starlink Internet kits in Nigeria, is offering its customers free same day delivery across all major cities in the country.

With prices of Starlink Internet kits slashed by 50%, Konga is delivering additional value so that both homes and businesses in urban and remote places can enjoy infinite possibilities with their internet on both their standard and enterprise installations. This offer which is available both online and in its retail stores nationwide is exclusive to new and existing customers this month.

With the improvement in prices on both original standard and enterprise Starlink kits, customers can now enjoy a global warranty and direct installation services by purchasing only on Konga.

Since the launch of the partnership with the Elon Musk owned satellite internet provider, Nigerians have continued to celebrate the uninterrupted supply of fast and efficient cyber network services from the authentic devices available on Konga.

In addition to Starlink, other unique items from leading global companies such as Apple, HP, Lenovo, Samsung, Zinox, Philips, Intel and many more are available at unbeatable discounts in the Konga Tech Month from the 1st and will run till the 31st of May 2024.

The Konga Tech Month was extended from its traditional 7day promotion to 30days to give more people access to exclusive deals throughout the month. To enjoy these mouthwatering offers, visit konga.com or any of its physical outlets today.


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