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Durability and Reliability of Nokia Phones in the Past are Still the Core of Our Promise Today – Umunakwe

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Joseph Umunakwe is the General Manager, HMD Global: West, East and Central Africa. He spoke to chike Onwuegbuchi about HMD Global’s commitment to building on its heritage and delivering trusted and secure Nokia smartphones that are built to last, in 2021 and beyond.

How did HMD Global deal with the effects of the pandemic, the quietness and the launch of its new products?

2020 did change the entire global business operating landscape and shifted mind-sets on ways of working. We are proud of the team at HMD Global – we came together and pulled through an extremely challenging year. Now, we are stronger than ever.

In 2020, we were the first brand to launch a truly universal 5G device capable of global roaming and optimized for the future. In a world that is now more dependent on virtual, seamless, always-on connection, the ability to connect from anywhere has become vital to so many Consumers.

Nokia smartphones led the Counterpoint Research 2020 trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year running.

In August 2020, as an affirmation of their trust in us, our partners – this includes Google, Qualcomm and Nokia – invested 230 million in our business.

Despite the challenges of an extremely difficult year, we were able to strengthen our position and commitment to delivering trusted devices that are secure and built to last, across our range of Feature phones and Smartphones.

Improving Nokia brand market share and visibility in Nigeria

Nokia Mobile is well known in the Nigerian market. Our Finnish heritage of quality, durability and trust continues to resonate with our fans. We believe that mobile technology can enhance the lives of consumers everywhere and we continue to focus on bringing the best innovation that will usher in digital inclusiveness in Nigeria and other markets in our region.

We give consumers reason to choose us by focusing on eliminating their pain-points, offering premium experiences at affordable price-points and lowering the cost of ownership. Consumer experience is at the heart of our strategy. We innovate for the benefit of the consumer.

For example, we are expanding our affordable 4G smartphone range and working hard to ensure our fans get top specifications at the right price point because 4G is the new baseline, leaving users of 2G and 3G more vulnerable to uncertainty.

Uniqueness of Nokia mobile devices from other smartphone brands in Nigeria

Simply put, Nokia devices are trusted, secure and built to last. The durability and reliability that you remember from Nokia phones in the past is still the core of our promise today. Your Nokia phone stays with you for longer.

Each Nokia smartphone receives three years of monthly security updates and two years of software upgrades. In addition, we offer our standard one-year product warranty thereby giving peace of mind to our fans.

Our devices have a purposeful Nordic design characterized by functionality. With our signature two-day battery life, the latest Android operating software – we recently released Android 11 on our Nokia 8.3 5G, our customers can unleash their creative instincts and stay connected to what matters most to them.

In fact, in October 2020, Counterpoint Research revealed that Nokia phones led the trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year in a row.

We deliver the fastest and most regular software and security updates among Android devices. We have released over 1000-plus software updates in the past four years to ensure phones are updated longer than the industry average.

Engagement with dealers some of whom also market other phone brands

We are a company built on a unique partnership model. Our dealers are our partners and partnership is very important to us. They are an extension of our promise to enhance the lives of our consumers.

As a result, we place a priority on building close relationships with each of them, working to understand their businesses. Our market representatives are almost constant fixtures at their stores, seeking to understand and clarify their needs.

It comes back to our values of trust and building on our heritage of reliability. Nokia is a brand people already trust. We intend to maintain that across the spectrum, whether with our partners or our fans.

Support to dealers with the required advertisement and promotions, considering the possible conflict of interest that would exist

We take the responsibility of supporting our partners seriously. Our various marketing and communication activities are aimed at creating awareness and driving foot traffic to our local partner stores.

We support our dealers through our communications activities, including them where necessary in our promotion content and signposting them. Our priority is to develop and build win-win relationships that will stand the test of time. As mentioned earlier, trust is an important value for us as a business.

As our fans trust us to deliver quality devices, we trust our partners to deliver our promise to the last mile consumer anywhere they may be. For example, during the Covid-19 pandemic and the attendant lockdowns, we stayed close to our channel partners and continued to deliver much needed products to both people on the frontlines and our consumers.

What Nigerian consumers should expect from Nokia mobile this year

Our focus on enhancing the lives of our consumers remains core to our business. Therefore, we will continue to deliver on our strategic pillars in both 5G, and affordable 4G.

We want to make mobile technology accessible to Nigerians. Our fans in Nigeria can certainly expect to see affordable smartphones with premium features that provide them with innovative experiences.

We will continue to innovate across multiple platforms and business segments to deliver value to our fans both in Nigeria and elsewhere.


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SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

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SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.

SHELT Named in Prestigious 2025 MSSP 250 List for Cybersecurity Excellence

SHELT

The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.

SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.

“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”

The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.


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X Suspends Twitter Account for Rules Violation

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X, the social media platform formerly known as Twitter, has suspended the @Twitter account, replacing its profile with a standard notice citing violation of platform rules.

X Suspends Twitter Account for Rules Violation

Musk

The action, which occurred on Sunday, January 11, left users encountering the handle greeted by a bold “Account Suspended” message on a black screen, with no details provided on the specific rules broken or the duration of the suspension.

The development has sparked widespread confusion and nostalgia among users, given that Elon Musk rebranded Twitter to X in July 2023, approximately six months after acquiring the platform for $44 billion in late 2022.

The @Twitter handle had remained dormant since before Musk’s takeover, serving as a legacy remnant of the platform’s original branding, and its suspension appears to mark the final erasure of the Twitter name amid X’s ongoing efforts to combat spam, impersonation, and rule violations.

X’s official statement on the suspended page simply reads: “X suspends accounts that violate our rules,” without offering an appeal process or further explanation, unlike standard user suspensions.

Public reactions on social media ranged from humorous laments of “RIP Twitter” to speculation that the move resulted from automated moderation or a deliberate cleanup of legacy trademarks.

xAI’s Grok AI described it as a purposeful retirement of outdated elements rather than a genuine infraction, while neither Elon Musk nor X spokespeople issued any comment as of Monday morning.

This incident underscores the evolving identity of the platform under Musk’s ownership, which also saw a domain shift to x.com in 2024, further distancing it from its Twitter roots.

Industry observers note that while the suspension aligns with X’s stricter enforcement policies, the lack of transparency has fueled debates on consistency in applying rules to high-profile legacy accounts.


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FG Plans to Invest $460m World Bank Loan in Fibre Infrastructure

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Federal Government plans to channel $460m World bank loan, representing about 92 per cent of a $500m, into the proposed fibre infrastructure company set up to deploy 90,000 kilometres of climate-resilient broadband fibre across the country.

This is contained in the Financing Agreement for the Building Resilient Digital Infrastructure for Growth project between the Federal Government and the International Development Association, the concessional lending arm of the World Bank.

Under the agreement, the World Bank approved a $500m concessional credit to support Nigeria’s drive to expand access to high-quality and climate-resilient broadband internet in unserved and underserved areas.

Of this amount, $460m is earmarked specifically for equity financing and capitalisation of a new Project Company that will drive the fibre rollout. The remaining $40m will cover goods, works, consulting and non-consulting services, training, operating costs, and the refund of a preparation advance used to develop the project framework.

According to the document, the proposed Project Company will be established “as an independent, majority privately-owned and managed special purpose vehicle-joint venture with the objective of the deployment of 90,000 kilometres of climate-resilient fibre infrastructure following a phased approach, limited to provision of wholesale, open access services to licensed telecommunications operators, and management of associated investments, including the carrying out of preparatory activities and provision of transaction advisory services, and provision of equity financing in and capitalization of the Project Company.”

The Federal Government will participate in the company as a shareholder through the Ministry of Finance Incorporated, which manages the government’s investment interests. However, the agreement explicitly caps the government’s shareholding at a maximum of 49 per cent, ensuring that the company remains majority privately owned.

The $460m equity injection is broken into four tranches, tied to strict performance and operational milestones. The first tranche of $150m will be released once the Project Company is incorporated as a joint venture with private partners selected through a process acceptable to the World Bank, and after its memorandum, articles of association, and shareholding agreement are approved.

A second tranche of $100m will only be disbursed after the company adopts fiduciary and administrative procedures approved by the lender and completes at least 5,000 kilometres of fibre deployment. The third tranche of $100m is linked to the completion of an additional 20,000 kilometres of network construction.

The final tranche of $110m will be released after the company launches wholesale open-access services through a published reference offer and completes a further 40,000 kilometres of fibre deployment, bringing the total rollout to at least 65,000 kilometres before the final equity drawdown.

Once each tranche is withdrawn, the agreement requires that the funds be transferred to the Project Company’s dedicated account within five working days, showing the equity nature of the financing rather than traditional budgetary spending.

The project will be implemented under the oversight of the Federal Ministry of Communications, Innovation and Digital Economy, and the Federal Ministry of Finance will receive semi-annual progress updates.

A dedicated Project Implementation Unit will manage day-to-day execution, with overall financial management handled by the Federal Project Financial Management Department in the Office of the Accountant General of the Federation.

Beyond the fibre rollout, the project also includes technical assistance to federal government agencies to support the use of high-quality broadband in targeted areas, as well as funding for project management, monitoring and evaluation, environmental and social safeguards, grievance redress mechanisms and independent audits.

The agreement places strong emphasis on environmental and social standards, requiring compliance with an Environmental and Social Commitment Plan. It also mandates the establishment of an accessible grievance mechanism for affected communities and strict reporting obligations to the World Bank.


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