General News
I4J Will Create Mega ICT Companies-Ajayi
Engineer Lanre Ajayi, president of the Nigeria Internet Group (NIG) and managing director, managing director of PiNet Informatics is Internet for Jobs (I4J) initiative
I4J is an initiative of the Nigerian Internet Group designed to use the internet as a platform for creating jobs.
That is the primary objective of I4J but there are so many other auxiliary objectives. As a matter of fact, the vision of I4J is to make Nigeria an information society where the citizens are engaged in knowledge driven activities. So, in the process of doing that we believe that jobs will be created and the society will be transformed into an information society. We are killing two birds with one stone; we have come to transform the society from the present state into information driven one and at the same time create knowledge driven jobs for the people. We launched the initiative last year. It was launched by the executive vice chairman of Nigerian Communications Commission (NCC) and the director general of NITTDA and between then and now; there has been tremendous progress on the initiative. We have established promoters for the initiative, people who have accepted to commit themselves to promoting the initiative and they are basically representatives of various sectors of the economy; in other words, it is a multi-sector partnership. The civil society is going to be represented in the partnership by the Nigerian Internet Group while the Government is going to be represented by the NCC and NITTDA; the private sector is represented by Zenith Bank. So, put together, a multi-sector partnership to promote I4J. We are very pleased with the level of success of the I4J today. We have not actually commenced activities in full but all preparations for the commencement have been made. What I mean by commencement is when people, organizations, government, establishments, actually start applying for I4J and their applications are reviewed and we admit them into the programme and they start putting their services online. The objective is that government services should be online and private ones too. We believe that when services are put online, the people who are engaged in these activities are being given some jobs to do and by that, very creative minds, bright and vibrant entrepreneurs will have an opportunity to come up with innovative services on the internet. We are pleased with the rate of development of the I4J so far.
Commencement of activities
Well, I will say we just started doing that. I’m sure you saw our adverts on that; we’ve advertised requesting for applications and those have started coming in. What I mean is that we have not started giving grants; the intention is to give grants to those who have viable and qualified projects. So, we have advertised for beneficiaries to apply and we have gotten good response from all over the country: Port-Harcourt, Lagos, Abuja, Kaduna, Kano and so on. People have started applying for I4J. We still expect more applications then review, admit qualified ones into the programme, secure grants for them from sponsors and hopefully in the near future, we will start seeing services in Nigeria online. We hope that with I4J, we will be able to create mega IT companies in the mode of Yahoo, Google, and Amazon.com. They don’t have to start big; they only have to be creative. They can start small and grow big. We know we have very talented people in this country, they only need to be motivated and that motivation is what I4J is trying to give to various creative entrepreneurs and even government departments.
Government Services not Online.
We realized that lack of awareness is one of the biggest challenges to the availability of government services online. To start with, many people in government do not see an urgent need to put their services online. Secondly, even those who have seen the advantages of doing that do not know how to go about it. Putting services online makes organizations more efficient, it cuts cost, it’s cheaper for organizations to put their forms online than printing them and it is also cheaper for the users to download them from the internet other than going to obtain them in person. The lack of awareness is in two ways: first is the lack of awareness of its benefits and the second is the lack of the capability to put those services online. I4J will intervene in these areas, create the right awareness on the benefit of putting services online and also help government organizations build capacity on how to achieve this. Infact that is one of the methodologies of I4J. We will be assisting government departments, individuals, entrepreneurs, businesses, etc to put their services online. Putting services online goes beyond just setting up a website. Most websites you see in the country today are just informational sites where people just get information about organizations. When we talk about putting services online, your website should be transactional; people must be able to transact business on that website-buy your services, pay for them; if it is an electronic good, get it delivered instantly, if it is a physical good, get it delivered by courier. Those are the things we are looking at. There is no reason why you cannot buy goods online from the comfort of your home, there is no reason why you cannot fill government forms online. It is being done everywhere in the world and hardly being done in Nigeria. Most of the things we go out to do can be done from t comfort of our homes or offices, that is the power the internet has given us but it is not happening in Nigeria. So, those are the things I4J is set to address and I’m hoping that while addressing those challenges, while creating those opportunities, jobs are being created.
Broadening and Making Internet More Affordable
In 1995 when the Nigerian Internet Group was formed, one of the major objectives was to promote internet access by Nigerians. There campaigns have been successful because due to their efforts, the first set of ISPs was licensed by government. Initially, government was very reluctant but due to the campaigns by NIG through seminars, symposiums, etc; government saw the importance of the internet and licensed some ISPs. Between now and then, internet access has tremendously improved in the country. It is still largely concentrated in the cities and even in the cities we are still paying about $100 per month for dial up whereas in other countries they pay about $50 per month for broadband. So we are paying too much for internet access and it is not even going to the rural parts of the country. NIG spent a good part of its years promoting access and that is surely improving and will get better with time. We have reasons to believe that. We shifted our campaign a bit away from access to content. If you have access and you don’t have the appropriate content, the access will be grossly under-utilized, users’ demand will drop. But where there is content, there will be need for that access. We then decided to look at content and it is in attempt to promote local content that we designed I4J. So, I4J is killing so many birds and not just two. It is creating opportunity for development of local content as well as creating IT jobs for Nigerians and will transform our society into a knowledge driven one, an information society. Local content is very crucial; once you have it there will be intense demand for access. People in the rural areas will struggle for access too and someone will give that access to them. I can tell you that some of the things that should be done to improve access are already being done. For example, the NCC commenced the Unified Licensing Regime about 2 years ago. The essence of that is that all the service providers can provide any service. In other words, the ISPs can do voice, the PTOs and GSM companies can do internet. As a matter of fact, some of the GSM operators are already gearing up to start full internet provision. The 3G is essentially an internet service enhancement; it is just giving you a faster internet. Some of them are preparing to roll out Wimax, some are doing e-video and some are even making more from internet than voice. Those are the things that will drive access, just imagine if a GSM company decides to roll out Wimax even in an existing base station. Most of them have these base stations all over Nigeria including the rural areas. Within a short time, the whole country can be covered by Wimax and everyone will have internet access and I’m sure it will happen just like it did with telephone access. If that can happen with telephone, given the right technology broadband services can also be deployed. We are not too worried about access; we know it is not very good at the moment but in a couple of years, it will be available. Then the question arises, what are the people using this access for? If there is no local content, the access will not be optimized; we would just keep downloading information from abroad and not able to push any out and information can create wealth. So, we are now focusing on promoting local content and when that is developed, jobs will be created and that is the logic behind the I4J initiative.
ISPs and Sharp Practices
Honestly, if internet links are not shared, very few people will be able to afford the internet because it costs the ISPs a fortune to procure bandwidth. The need arises to share the bandwidth amongst many people as well as the cost. If people want to get dedicated links, yes they will get faster access but they should also be ready to bear the cost. It still boils down to the fact that the cost of internet access is high. I do not think those ISPs are over profiteering. If they were, they would have grown tremendously. But they should endeavour to tell their customers the truth; if bandwidths are being shared, they should know. Most of the access will remain shared because that is what is affordable; what is needed to be done is to bring down the price of international bandwidth and to keep our local traffic local so that we do not have to pay the cost of international bandwidth for traffics that are local and all costs should be minimal. A way to achieve this is to create competition. Presently, the SAT3 cable is the only one entering Nigeria and the only alternative is the satellite. There is the need to build alternative cables. I’m glad to note that alternatives are being built now. We have the GLO1 and the Main Street1 cable coming on board to compete with SAT3. A lot of people are gearing up to roll out Wimax. If we have cheap international bandwidth and are able to efficiently distribute access, then we are right on track. The GLO cable and the Main Street cable are going to connect to other parts of Africa and Europe and these are built by Nigerian entrepreneurs. I think we are lucky in that area to have people who think in that direction. I believe that very soon, we are going to have cheaper and better access to the internet.
NIGCOMSAT and Cost of Internet Access?
NIGCOMSAT is certainly relevant. I talked about cable but regrettably, cable cannot cover the whole country. So, the satellite will be there to fill the gap. Wherever the cable cannot get to, the satellite will cover. The existence of NIGCOMSAT is a welcome development but unfortunately, I have a problem with their business model. NIGCOMSAT is a satellite company that should be selling bandwidths to operators. But it now wants to compete with operators by selling bandwidths to end users. That is a business model that is not known to work in most of the cases. If NIGCOMSAT had been selling bandwidths to existing operators, there would have been more business. The efforts they should have used in selling their existing bandwidths are now channeled into the setting up of infrastructures to compete with operators. Those operators now perceive them as competitors and would not want to do business with them. But they have an advantage, they have a good product. The objective of having a company like NIGCOMSAT is fine but the business model has to be reviewed. So, the satellite would always be required but the cost and quality may not be comparable to the cable. It should be there as an alternative and not necessarily the primary source of access to the internet. Both means have advantages and associated disadvantages.
General News
Nearpays, Nigerian Fintech Becomes First African Startup to Win UN’s AI for Good Innovation Factory
Nearpays, Nigerian fintech, has won the AI for Good Innovation Factory grand finale — the first African startup ever to take the global title in the competition, which runs as part of the United Nations’ AI for Good Global Summit.
The competition drew more than 500 startups worldwide, each pitching AI solutions aimed at social and economic challenges.
The summit itself is organised by the UN through the International Telecommunication Union (ITU) in partnership with several UN agencies, convening governments, researchers, startups, and technology companies around AI’s role in development.
Nearpays’ route to the title ran through Johannesburg, where it won the African regional competition, before advancing to the global finals in Geneva.
There, the company progressed through the semi-finals and claimed the grand finale — a first for the continent.
The company describes the win as bigger than a corporate milestone, calling it a victory for African innovation and proof that technology built to solve local problems can compete, and win, on the world stage.
Nearpays was founded to close a stubborn gap in African payments: small and medium-sized businesses that can’t afford or access traditional point-of-sale terminals.
Cost, availability, and deployment hurdles have kept many merchants — particularly in rural and underserved communities — locked out of digital payments.
Its answer is SoftPOS: an AI-powered platform that turns compatible Android smartphones into payment acceptance devices, letting merchants take contactless card payments with nothing more than their phones. AI is embedded across the platform, supporting payment processing, compliance, fraud detection, and business operations.
Crucially, the platform was built for African infrastructure realities — it works both online and offline, so merchants can keep accepting payments even without internet connectivity.
The company credited its team’s years of product development and customer engagement for the result, and thanked the UN, the ITU, and the AI for Good initiative for building a platform where innovators can apply AI to real-world problems.
It also said it hopes the win encourages more African founders to build technology that answers local needs while competing internationally.
For Nearpays, the title closes one chapter and opens another, as the company pushes on with expanding digital financial infrastructure across Afric
The Lagos State Government has signed four major concession agreements across healthcare, transportation, digital governance and outdoor advertising sectors, paving the way for private sector participation into areas central to the State’s infrastructure and service delivery agenda.
The agreements were signed at a ceremony coordinated by the Office of Public-Private Partnerships, in collaboration with the Ministries of Health, Transportation, Justice, Environment and Water Resources, as well as the Motor Vehicle Administration Agency (MVAA), Lagos State Blood Transfusion Committee (LSBTC) and the Lagos State Signage and Advertisement Agency (LASAA), in Lagos.
One of the key projects is the development of MyLagosApp, a unified digital platform designed to make government services more accessible to residents and visitors.
Under a 10-year concession agreement, LA Crème Nigeria Limited, with technical support from MTN Nigeria, will design, finance, build, operate, maintain and transfer the platform. Once operational, it will provide users with seamless access to a wide range of government services, including payments, traffic updates, emergency support, business information and tourism resources through a mobile application.
The State also signed a 20-year concession agreement with Anchor Advisory Partners for the full automation of the Lagos State Motor Vehicle Administration Agency (MVAA).
Reflecting on the significance of the agreements, the Special Adviser on Public-Private Partnerships, Mrs. Bukola Odoe, said the projects demonstrate how strategic partnerships can translate government policy into tangible improvements in the lives of Lagosians.
She added, “Government is at its best when it is practical – when policy leaves the boardroom and shows up in the hospital ward, at the licensing office, on the commuter’s phone and along the streets of our city. That is what today is about.”
In his response, Mr. Oluwaseun Osiyemi, Commissioner for Transportation, commended all stakeholders who contributed to the successful execution of the agreements.
He also noted that the signing reflects the State’s determination to continually improve public service delivery, adding that residents would begin to experience the benefits as implementation progresses across the various sectors.
By John Kokome
In today’s business environment, success is no longer determined solely by the quality of a product or the sophistication of technology. Increasingly, it is shaped by how effectively an organisation communicates, especially in periods of uncertainty. For fintech companies operating in Nigeria and across Africa, communication has become as critical as innovation itself.
The world has become what strategists describe as a VUCA environment, volatile, uncertain, complex and ambiguous. Economic shocks, fluctuating exchange rates, changing regulations, cybersecurity threats, misinformation, and evolving customer expectations have made the financial services landscape more unpredictable than ever. In such an environment, silence creates suspicion, while poor communication erodes trust. For fintech brands whose business model depends almost entirely on trust, getting communication right is no longer optional; it is existential.
Unlike traditional banks that have spent decades building institutional credibility, many fintech companies are relatively young. They rely on digital interactions rather than physical branches. Customers often never meet anyone representing the company. Every notification, social media post, customer service response, email, and public statement, therefore, becomes an opportunity either to strengthen or weaken confidence.
The collapse of several global crypto platforms, periodic payment service disruptions, and increasing incidents of digital fraud have made consumers more cautious than ever. Users now ask difficult questions before trusting any financial technology platform. Is my money safe? Is my data protected? Can I rely on this platform during periods of market uncertainty? The answers are communicated not only through actions but through consistent, transparent and timely messaging.
Communication during crises often separates resilient brands from those that struggle to recover. Too many organisations still believe that crisis communication begins when a system fails or when negative stories trend online. In reality, crisis communication starts long before a crisis emerges. It begins with building credibility over time.
When service interruptions occur, as they inevitably will in any technology-driven business, customers rarely expect perfection. What they expect is honesty. They want prompt acknowledgement, clear explanations, regular updates, and realistic timelines for resolution. Delayed responses or corporate jargon often inflict more reputational damage than the technical failure itself.
The same principle applies to regulatory communication. Nigeria’s fintech ecosystem continues to evolve under the guidance of regulators seeking to balance innovation with consumer protection. Policy adjustments, licensing requirements, compliance directives, and foreign exchange reforms frequently affect operations. Fintech companies must resist the temptation to hide behind legal language. Instead, they should translate regulatory developments into simple, customer-friendly information that explains what is changing, why it matters, and what customers need to do.
Equally important is internal communication. Employees are often the first ambassadors of any organisation. During uncertain economic conditions, staff members also seek reassurance about business direction, leadership decisions, and organisational stability. When employees receive little information, rumours fill the vacuum. Companies that communicate openly with their teams are more likely to maintain morale, improve customer experience, and protect their reputation.
Another defining feature of the VUCA economy is the speed at which misinformation spreads. A single misleading social media post can trigger panic withdrawals, damage investor confidence, or create unnecessary anxiety among customers. Fintech brands therefore require active reputation management, digital listening, and rapid response mechanisms. Waiting for mainstream media to pick up a story before responding is increasingly a costly mistake.
Beyond crisis management, communication should also educate. Financial literacy remains relatively low across many parts of Africa. Many customers still struggle to understand digital payments, cross-border transactions, digital assets, savings products, or cybersecurity risks. Fintech brands that invest in continuous customer education position themselves not merely as service providers but as trusted financial partners. Educational communication creates confidence, drives adoption, and builds long-term loyalty.
Leadership visibility also matters. In uncertain times, people trust people more than logos. Founders, chief executives, and senior executives should communicate regularly, not merely during product launches or fundraising announcements. Thought leadership, media engagements, stakeholder dialogues, and community participation help humanise brands and reinforce credibility.
Perhaps the greatest communication challenge for fintech companies is balancing optimism with realism. Marketing campaigns naturally celebrate innovation and growth. Yet credibility demands acknowledging challenges while demonstrating preparedness. Customers are increasingly sophisticated; they recognise exaggerated promises and quickly lose confidence when expectations are not met.
As competition intensifies across Africa’s digital financial services industry, product differentiation alone will become increasingly difficult. Features can be copied. Pricing can be matched. Technology can be replicated. Trust, however, remains a durable competitive advantage, and trust is built through consistent communication.
The fintech brands that will thrive in this VUCA economy will not necessarily be those with the most sophisticated applications or the largest funding rounds. They will be those who communicate with clarity, consistency, empathy, and transparency. In an era where confidence is currency, effective communication is no longer a support function; it is a strategic asset that can determine whether a fintech brand merely survives uncertainty or leads through it.
John Kokome is the Corporate Communications Manager at FlashChange, a fintech platform redefining secure digital asset exchange. With experience across fintech, cryptocurrency, telecoms, and development communications in Africa. He currently leads strategic storytelling, reputation management, and stakeholder engagement initiatives at the company, focusing on building trust, transparency, and financial literacy in the digital assets space.
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