Telecom
Africa Still too Trusting of Email Communication – Report

While 65% of Africans surveyed are concerned about cybercrime, 53% think that trusting emails from people they know is good enough; 28% have fallen for a phishing email and 50% have had a malware infection.
Additionally, 64% don’t know what ransomware is and yet believe they can easily identify a security threat, and 52% don’t know what multi-factor authentication is.
These are some of the key findings from the 2019 KnowBe4 African Report, released by global security awareness training and simulated phishing platform KnowBe4.
The report is based on feedback from respondents across Botswana, Egypt, Ghana, Kenya, Mauritius, Morocco, Nigeria and South Africa.
KnowBe4 said that of all countries surveyed, Kenyans (75%) and South Africans (74%) were the most concerned about the risk of cyber crime and yet respondents were comfortable giving away their personal information as long as they understood what it was being used for (Kenyans 26.59% and South Africans 57%).
“It’s a worrying trend – many phishing scams will use any means necessary to tease out valuable nuggets of personal information and phone calls or emails from so-called ‘trusted sources’ are among the most common methods used,” the company stated.
According to KnowBe4, the problem is that most users are not aware of how cyber criminals operate and the tools that they use.
“More than half of respondents across all eight countries felt very confident that they would recognise a security incident or issue if they saw one, but a significant percentage have had a PC infection, and more than a quarter had fallen for a scam. In South Africa, 50% of respondents had their PCs infected, while in Kenya, Ghana and Egypt, this number rose to 67%.”
The KnowBe4 survey also found that even though nearly half of respondents across all eight countries felt that their organisations had trained them adequately, a quarter of them didn’t know what a ransomware was. For South Africans, a worrying 31.5% thought that a cyber threat that encrypts files and demands payments was a Trojan virus and 26.9% of Kenyans agreed.
Egypt and Morocco thought it was a drive-by download, while Ghana thought it was a botnet.
“More than 50% of respondents are not aware of what multi-factor authentication is or the benefit thereof. Using stolen credentials was the third most common attack vector used in successful breaches and applying multi-factor authentication, which is combining your password with something that you own, such as a One-Time-Password app on your phone, which reduces this risk significantly,” the company added.
According to the report email security is one of the biggest threats facing the average user – with over 70% of those surveyed using email to collaborate.
KnowBe4 stated: “Most people don’t realise what a risky email looks like or how their actions can result in their systems becoming infected. While more than half of respondents in Botswana, Egypt, Kenya, Ghana, Morocco and Mauritius have enough security smarts to avoid clicking on links or opening attachments they don’t expect, a startling 46% still trusted emails from people they knew. In South Africa, those statistics are completely turned around – more than half of respondents (52%) trust emails from people they know, while only 49.5% don’t open attachments they have not expected.”
“Email remains one of the most successful forms of cyber attack today for this very reason. People are quick to click on links or attachments sent to them from people who they know, not realising that cyber criminals have potentially hacked or spoofed (impersonated) their friend’s, colleague’s or suppliers’ systems to spread malware, or launch other forms of attacks.”
The company also expressed concern that phishing and social engineering attacks have spread to other communication channels, particularly WhatsApp – and given that the platform is in use over 90% in Africa, this was a serious concern.
“Training in cybersecurity threats, methodologies, entry points and vulnerabilities has become critical for the organisation. This not only helps to minimise the growing risk of human error that’s allowing threats to bypass their complex and powerful security systems, but helps to protect their employees,” KnowBe4 added.
Cyber security specialists believe businesses should adopt the stance of ‘expecting an attack’ in order to improve their preparedness and have controls in place to detect and prevent before major damage is caused.
The premise is that it is not enough to have systems in place to detect and notify of attacks, there must be the ability to stop an attack.
Telecom
Court Bans Kenyan Telcos from Recycling SIM Cards

Kenya’s High Court has ruled that mobile phone numbers are not disposable assets, but constitutionally protected digital identifiers, striking at the core of a long-standing industry practice of arbitrarily reassigning inactive SIM cards without the owners’ consent.

In a landmark decision that could reshape telecom regulation and digital identity frameworks across Africa, sitting at Milimani Law Courts in Nairobi, Justice Lawrence Mugambi declared that reassigning a phone number without the original owner’s consent violates the right to privacy.
The ruling effectively elevates a SIM card into the same legal category as personal data tied to an individual’s private life.
At the heart of the ruling is Article 31 of the Constitution, which safeguards citizens from unnecessary disclosure of private information and interference with communications.
The court found that in today’s digital economy, a registered mobile number functions as a critical gateway to sensitive personal data, linking users to mobile money platforms like M-PESA, banking systems, email accounts, and social media profiles.
“When mobile digital identity is lost through reallocation or recycling without interrogating the reasons behind inactivity, it creates an avenue for unauthorised disclosure of delicate information,” the judgment stated.
The case, brought by Erastus Ngura Odhiambo, petitioner and former prisoner, challenged the routine telecoms practice of deactivating SIM cards after prolonged inactivity and reassigning them to new users.
Odhiambo lost access to his mobile phone number due to inactivity while serving his lengthy sentence.
He argued that the practice exposes individuals to serious risks, including misdirected financial transactions, intercepted one-time passwords, and unintended access to private communications.
The court agreed, highlighting how recycled numbers can result in strangers receiving confidential messages, authentication codes, and even being added to private messaging groups, effectively inheriting fragments of another person’s digital life.
Justice Mugambi also criticised the rigidity of SIM deactivation policies, calling them “arbitrary” for failing to consider legitimate reasons for inactivity such as incarceration, studying in restricted environments, or living abroad.
“Incarceration does not strip an individual of their constitutional rights to privacy and identity,” he noted.
For telecom operators, including Safaricom, the ruling introduces a significant compliance burden. The court outlined three strict conditions before any number can be reassigned.
Telcos must obtain informed and verifiable consent from the original owner, issue a public notice and conduct traceability efforts over a reasonable period.
More importantly, the court further directed that telecoms firms must implement technical safeguards to prevent data exposure to the new user.
The Office of the Attorney General has been given six months to translate these directives into enforceable regulations.
Telecom
Binance Earn: Simple Way to Earn Rewards on Idle Crypto Holdings

Binance Earn offers cryptocurrency users an accessible way to generate rewards on idle digital assets without active trading or constant market monitoring.

Binance Earn
As the crypto market matures, more holders seek productive uses for their assets rather than leaving them dormant in wallets. Binance addresses this through Binance Earn, where users allocate supported cryptocurrencies to various reward products for automatic yield generation.
The platform emphasises simplicity with a “set-and-forget” model: users select assets, pick a product, and rewards accrue passively in the background. This appeals especially to long-term holders aiming to enhance portfolio value over time without day-to-day involvement.
Binance Earn provides flexible options for instant liquidity access alongside fixed-term products for defined commitments, catering to diverse strategies and risk appetites.
“We’re seeing growing interest across Africa in ways to make crypto holdings more productive without active trading,” said Larry Cooke, Africa Head of Legal at Binance. “Simple, ‘set-and-forget’ solutions are becoming increasingly relevant as more users take a longer-term approach to digital assets.”
The feature reflects shifting user behaviour towards holding and gradual growth amid volatile markets, where reward rates fluctuate based on conditions, liquidity, and structures.
Users must assess risks and alignment with personal goals, as crypto remains volatile. Binance Earn positions itself as a key tool in Africa’s rising digital asset adoption, enabling hands-off participation in the ecosystem.
Telecom
New Gmail Scam Mimics Security Alerts to Steal User Data

Cybersecurity researchers at Malwarebytes Labs have exposed a sophisticated new Gmail scam where fraudsters send fake Google security alerts via phishing emails, texts, and pop-ups, tricking users into a deceptive four-step verification process that harvests login credentials, GPS locations, contacts, and other sensitive data for account takeovers.

Gmail
Disguised as routine checkups, these alerts mimic Google’s official pages to create urgency, prompting victims to install malicious “security tools” that grant hackers real-time access to Gmail and linked services—Corey Donovan, president of Alta Technologies, warns legitimate checks never come unsolicited or demand downloads, urging users to close suspicious prompts immediately and verify via official Google account pages instead.
The scam’s rise amplifies risks during travel, where public Wi-Fi hotspots—especially “evil twin” fakes like slight misspellings of “Airport_Free_WiFi”—enable interception of banking details, emails, and malware installs; Donovan advises disabling auto-connect, using VPNs for HTTPS sites only, avoiding logins altogether, and crafting strong passwords with mixed characters plus two-factor authentication.
Shoulder surfing on public transport and outdated devices compound threats, as fraudsters glimpse screens or exploit unpatched vulnerabilities—keeping phones updated with post-update privacy reviews limits app access to location or commutes, while skipping work emails in view maintains confidentiality on the go.
Nigeria’s heavy reliance on digital banking and crypto heightens vulnerability, as scammers exploit rushed travellers; Donovan stresses: “Cybercriminals target busy airports and stations knowing guards drop—stay cautious, update devices, lock privacy, and never rush links to protect against these advanced breaches.”
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