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African Telcos to Prioritize Emerging Opportunities in Order to Stay Afloat

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Telcos across Africa are increasingly focusing on effectively maximizing their return on investment from data and on monetizing emerging opportunities such as the Internet of Things (IoT) to remain competitive and afloat, according to George Kalebaila, research director for telecommunications, media, and IoT at International Data Corporation (IDC).

This is due to increasing levels of competition that is forcing them to seek new methods to stem the steady decline of traditional voice services.

“We expect to see greater market consolidation as telcos increase their efforts to acquire smaller ISPs in response to the challenging marketing conditions,” said Kalebaila.

“Particularly in West Africa, this is being driven by heightened market saturation, declining average revenues per user (ARPUs), increasing operating expenditure, and diminishing profit margins on services. As such, IDC expects some consolidation within the market, especially between local ISPs that possess 4G LTE frequencies and fibre-to-the-x (FTTX) infrastructure and multinational telcos with solid financial support.”

In markets where 4G adoption is already gaining traction, discussions around fifth-generation network technology (5G) will take center stage, creating awareness and bringing the possibilities and expectations of future data networks to the forefront.

“IDC expects vendors to focus on the higher bandwidth 5G offers and the technology’s potential ability to support emerging services such as IoT, seamless video on demand or IPTV, drone video recording, smart city solutions, and virtual reality applications,” said Kalebaila. “We also expect 5G to deliver gigabit connections that enable the seamless delivery of rich multimedia services and applications.”

As competition continues to increase in Africa’s more mature telecom and IT markets, the need to attract and retain customers through differentiation has become imperative. This means that telcos must move beyond traditional connectivity offerings and provide IT services such as unified communications and collaboration, cloud, and datacenter services.

“In the medium to long term, telcos will be forced to re-evaluate their business models to efficiently design, develop, and deliver cost-effective solutions and services,” said Kalebaila. “This may compel telcos to migrate from operating legacy networks to deploying agile systems that are capable of increasing operational efficiency while speeding up the time to market of new solutions.

Those telcos that prioritize technologies such as network functions virtualization (NFV) and software-defined networking (SDN) for the delivery of connectivity, cloud, and datacenter services will be well placed to maximize cost savings, achieve greater efficiency, and increase productivity.”

In 2017, telcos are also expected to focus more on 4G monetization strategies such as enhanced data offerings, service bundling, and partnerships with digital media companies from a content perspective.

While the deployment of 4G networks is already gaining traction across Africa, spectrum availability, low customer awareness, low coverage, high tariffs, and the cost of 4G smartphone devices remain key challenges.

“The availability of affordable 4G smartphones is expected to increase 4G penetration, and those telcos that are creative in their offerings and allow customers to trade in their existing 3G devices will differentiate themselves from the competition,” said Kalebaila. “Rather than focus on extolling the features of 4G, telcos could further drive adoption by introducing innovative data bundles and transparent prices, particularly as 4G provides an opportunity to start transitioning to a data-centric model and begin preparations for a voiceless future.”

Open application programming interfaces (APIs) is expected to become more commonplace, enabling the developer ecosystem to drive innovation and for telcos to improve partner management. “Historically, open APIs were used in traditional telco services such as USSD and SMS,” said Kalebaila. “Going forward, we expect to see remarkable growth in financial services platforms like mobile money and breakthrough emerging technologies like IoT, in a bid to drive the release of APIs by telcos to the developer ecosystem. This will allow telcos to harness innovative and localized solutions.”

Kalebaila said that telcos that take concrete steps to transform themselves internally will be best positioned to survive digital disruption. “The key focus areas in 2017 will include business model transformation and network efficiency improvements using so-called ‘3rd Platform’ technologies, namely cloud, big data, mobility and social business,” he said.

Before they can become digital transformation partners to their clients, telcos will first need to harmonize their internal IT environments with external-facing IT systems and become digital providers to their own internal business functions. “By streamlining, optimizing, and modernizing their own IT environments, telcos can leverage the lessons learnt internally to optimize customer service and experience to their external clients,” said Kalebaila.

He added that telcos need to identify their key challenges, prioritize the development of unique digital transformation strategies, and implement a phased approach to digital transformation. “For example, Telcos can use big data technologies to upsell and cross-sell services, design new products and services, or create new revenue generation streams from existing customer data assets,” said Kalebaila. “Understanding and tracking customer behavior will also help telcos provide personalized and optimized offerings to their subscribers, and therefore help enhance customer loyalty.”

 


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ALTON Seeks Enhanced Investment Reporting Framework in Telecoms Sector

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The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has urged for the development of a more comprehensive framework for tracking investments in the telecommunications sector, saying current capital importation data does not fully reflect the level of investment being made by operators.

The association made the call while reacting to the National Bureau of Statistics (NBS) Q1 2026 Capital Importation Report, which showed a decline in foreign capital inflows into the telecommunications sector from $80.78 million in 2025 to $7.24 million in the first quarter of 2026.

In a statement jointly signed by Engr. Gbenga Adebayo, ALTON Chairman, the association commended the NBS for its efforts in tracking investment flows across key sectors of the economy, but stressed the need for a broader assessment of investments within the telecom industry.

According to ALTON, while foreign capital inflows have declined, telecommunications operators continue to make substantial investments in network infrastructure, technology upgrades and operational expansion through domestic funding sources and reinvested earnings.

The association also expressed appreciation to the Federal Government for the 50 per cent tariff increase approved in 2025, describing the policy as a critical intervention that helped stabilise the sector during a difficult period.

ALTON said the tariff adjustment addressed revenue sustainability challenges, restored operational viability and enabled operators to shift from financial distress to a growth-oriented model characterised by increased capital reinvestment.

“The timely intervention enabled operators to transition from financial distress to a sustainable, growth-focused model characterised by significant capital reinvestment,” the statement noted.

Providing insight into the sector’s investment profile, ALTON disclosed that Mobile Network Operators (MNOs), tower companies and other industry players invested a total of ₦2.13 trillion in capital expenditure (CAPEX) in 2025. It added that operators have earmarked another ₦1.86 trillion for capital projects in 2026.

The planned investments, according to the association, will support network expansion, technology enhancement and other critical infrastructure projects aimed at improving service quality and coverage nationwide.

ALTON argued that the disparity between reported foreign capital inflows and actual capital expenditure points to a gap in the way sectoral investments are currently measured and reported.

It noted that a significant portion of telecom sector investments now comes from domestic capital sources and reinvested operational earnings, which may not be adequately captured under existing foreign capital importation metrics.

To address this challenge, the association proposed a collaborative engagement involving the Nigerian Communications Commission (NCC), the National Bureau of Statistics (NBS) and the Central Bank of Nigeria (CBN) to develop a more inclusive investment-tracking framework.

According to ALTON, a transparent and comprehensive investment reporting system would provide a more accurate picture of the sector’s contribution to the economy, strengthen investor confidence and enhance Nigeria’s attractiveness as a destination for telecommunications investment.

The association reaffirmed its commitment to working with regulators and government agencies to ensure the sector’s contributions to national development are properly documented and recognized.

ALTON also assured Nigerians that telecommunications operators remain committed to continuous investments in network expansion, modernisation, resilience and service quality improvement.

It added that sustained collaboration among government, regulators and industry stakeholders would ensure uninterrupted access to digital services that drive economic growth, innovation, financial inclusion and national development.

 


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QNET Breaks Silence After NSCDC Busts Alleged Human Trafficking Ring in Lagos

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QNET, a global wellness and lifestyle-focused direct selling company, has taken note of media reports regarding the recent operation by the Nigeria Security and Civil Defence Corps (NSCDC) in Lagos State, which led to the rescue of several individuals and the arrest of suspects allegedly involved in human trafficking, unlawful detention, and fraudulent activities.

QNET Breaks Silence After NSCDC Busts Alleged Human Trafficking Ring in Lagos

QNET

QNET unequivocally condemns all forms of human trafficking, fraud, exploitation, unlawful detention, and other criminal acts. We commend the NSCDC for its swift intervention and for prioritising the safety and welfare of those affected.

While investigations are ongoing, QNET wishes to state clearly that it does not offer employment opportunities, overseas job placements, visas, migration services, or guaranteed financial returns in exchange for payment. Any individual or group making such representations is acting without the knowledge, authorization, or consent of the company.

Commenting on the incident, Biram Fall, Regional General Manager for Sub-Saharan Africa at QNET, said: “Our thoughts are with those who have been affected by this unfortunate situation.

“We wish to reiterate that QNET does not offer jobs, overseas employment opportunities, visa services, or financial guarantees in exchange for payment. These are among the most common tactics used by fraudsters to exploit vulnerable individuals.

“We encourage the public to remain vigilant, verify information through our official channels, and report suspicious activities to the relevant authorities. Protecting the public and safeguarding the integrity of our brand remain top priorities for QNET.”

QNET maintains a strict zero-tolerance policy towards fraud, misrepresentation, and unethical conduct. The company actively enforces its Code of Ethics and Compliance Framework and takes disciplinary action against any Independent Distributor found to be in breach of its policies.

Since commencing operations in Nigeria through its local partner, Transblue Limited, in 2022, QNET has intensified its collaboration with government institutions, consumer protection agencies, law enforcement bodies, and the media to combat scams and misinformation associated with its brand.

These efforts include the launch of the “Say NO!” Anti-Fraud Campaign in November 2023, as well as strategic partnerships with the Lagos State Consumer Protection Agency (LASCOPA) and the Federal Ministry of Labour and Employment.

Beyond Nigeria, similar initiatives have been implemented in Ghana, Senegal, Burkina Faso, and Sierra Leone under the broader QNET Against Scams campaign.

These programmes are designed to educate communities on how to identify legitimate business opportunities, recognise common scam tactics, and avoid becoming victims of fraudulent schemes perpetrated in the company’s name.

QNET remains committed to working alongside governments, regulators, law enforcement agencies, media organisations, and civil society groups to combat fraud, protect consumers, and promote ethical entrepreneurship across Africa.

Members of the public are encouraged to verify information about QNET, its products, and its business model through the company’s official website, www.qnet.net.

Individuals who encounter suspicious recruitment activities, fraudulent job offers, visa schemes, or any misuse of the QNET name are urged to report such incidents through QNET’s compliance and integrity channels.

Suspected cases may be reported via WhatsApp on +233 2566 30005 or by email at [email protected]. All reports are handled confidentially and investigated in accordance with QNET’s compliance procedures.

For more information about QNET and its anti-fraud initiatives, visit www.qnet.net.


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FCCPC Refutes Airtime Market Takeover Claims

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Federal Competition and Consumer Protection Commission (FCCPC) has rejected reports claiming it backed a major shake-up of Nigeria’s airtime credit market or secured presidential approval for new operators to enter the space.

FCCPC Refutes Airtime Market Takeover Claims

In a statement at the weekend, the commission said it had no knowledge of the alleged plan and was not part of any process said to be opening the sector to nine fintech firms.

The clarification follows widespread media reports suggesting that President Bola Tinubu had approved a restructuring of the airtime credit ecosystem under the administration’s “Nigeria First” policy.

The reports also claimed the move would allow new players to compete in a market long dominated by telecom operators and their existing partners.

The companies mentioned in the reports include Technotrends Platforms Nigeria Limited, Total Tim Nigeria Limited, Fonyou Technologies Nigeria Limited, Rane Interactive Medien CLS Limited, MRS Innovation Nigeria Limited, Mode NG Applications Nigeria Limited, ERL Telecoms Service Limited, Cloud Interactive Associate Limited and Coverage Broadband Limited.

Some of the publications further suggested that the reform could unlock a market valued at about N3 trillion annually.

However, industry estimates generally place the size of Nigeria’s airtime credit and related digital lending space at between N300 billion and N400 billion.

But the FCCPC dismissed the entire narrative, insisting it was not involved in any approval process or regulatory announcement linked to the claims.

“The Commission wishes to state clearly that it is not aware of, and was not involved in, the claims attributed to it in the report,” the agency said through  Ondaje Ijagwu, director of Corporate Affairs.

The commission also clarified that its Digital, Electronic, Online and Non-Traditional Consumer Lending (DEON) regulations remain suspended.

According to the FCCPC, the suspension followed an interim court order issued by the Federal High Court in Lagos on April 15, in a case filed by the Wireless Application Service Providers Association of Nigeria (WASPAN).

It stressed that as a public institution, it is fully complying with the court directive and will not enforce the regulations until the matter is fully resolved in court, with the next hearing scheduled for July 20, 2026.

The agency added that it remains committed to due process and will continue to handle the issue strictly within the boundaries of the law.

In simple terms, the FCCPC says it is not driving any airtime market overhaul, has not approved new entrants, and is currently waiting on the courts before taking any regulatory action.

 

 


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