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AIG Express Eyes New 100,000 Jobs via Jumia, Kaymu Partnership

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AIG Express, a brainchild of Jumia and Kaymu, Africa’s leading e-commerce marketplaces, has set its first goal anchored on creating about 100,000 jobs in logistic services.

The new joint initiative is expected to provide a fulfilling delivery platform for online sellers in Africa, as confirmed  by Tomiwa Oladele, public relations manager, Kaymu.com.

This initiative, AIG Express, is Jumia and Kaymu’s response to the rapid growth of African e-commerce.

AIG Express plans to integrate existing logistics providers into a single network that will meet the growing needs of online sellers across the continent.

“We’re currently delivering up to 100,000 packages a day for Jumia and Kaymu, and we expect this number to grow around five times by end of 2015. In order to provide convenient, fast and friendly customer service, we need to quickly scale up the delivery network,” said Indrek Heinloo, who is leading the initiative across Africa.

The initiators said the initiative will equally ensure a positive outlook on entrepreneurship in the logistics industry.

They affirmed that, “the growth of e-commerce in Africa offers unprecedented opportunities for logistic companies. At the moment, many companies face limitations in technology investments and skill development. This prevents them from meeting current e-commerce standards, which require the capacity to process “cash on delivery” transactions, track packages electronically, as well as mobile equipment to communicate effectively with sellers and customers.

“AIG Express intends to work closely with local logistics entrepreneurs to fill these gaps by implementing technology and training to handle e-commerce logistics.

Speaking further on the initiative, Indrek said, “We have developed an approach which will help logistics companies in Africa become as effective as the companies in more developed markets. We provide a common platform that would link all logistics providers and enable serving the demand of online customers. Through consolidation of volumes from e-commerce platforms such as Jumia and Kaymu, we provide a constant stream of business which can help logistics companies to grow. We already have a number of companies incorporated to our network – from established logistics companies with decades of experience to newly created local ventures – several of which have been created by African entrepreneurs specifically on the backbone of Africa Internet Group’s businesses.”

The organizations also said that the initiative will ensure an emerging ecosystem of jobs full of e-commerce opportunities.

They said presently, there are close to 10,000 employees, contractors and sales agents whose primary income comes from the Africa Internet Group.

Sacha Poignonnec, co-CEO Africa Internet Group, said: “When we look at unemployment rates, and when we see the growth of e-commerce, we are optimistic about the opportunities this new industry brings. We believe the ecosystem of jobs that will emerge around e-commerce over the coming decade will provide a lot of opportunities, and logistics services are a key contributor to this.”

The two partners said customers value security, friendliness and professionalism will be build with the latest initiative.

They said both Jumia and Kaymu encourage logistic companies to invest in their team training and improve employee retention.

According to them, with less turnover and better efficiency, sellers can benefit from better prices for their deliveries, while customers enjoy better user experience.

“We welcome any and all logistics companies to join the AIG Express network and benefit from the unprecedented entrepreneurial opportunities that e-commerce provides on the continent. As long as the companies are able to provide reliable logistics services in line with our standards, we can link them onto our logistics platform and provide sustainable and growing volumes for their business.” Indrek said.

 


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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