Connect with us

Telecom

Airtel Africa Records Customer Base Increase of 8.7Percent to 166.1m

Published

on

Kindly share this post

Airtel Africa has grown its customer base by 8.7 percent to 166.1 million, the increase was with a focus on digital inclusion, supporting a 4.3 per cent increase in smartphone penetration to 44.8 per cent, according to its full year result released yesterday.

Data customers increased by 14.1 per cent to 73.4 million, with data usage per customer increasing by 30.4 per cent to 7.0 GB, supporting data ARPU growth of 15.4 per cent in constant currency.

Financial performance

In Q4’25, transaction value increased by 34 per cent in constant currency, with annualised transaction value at $ 145 billion.

The firm said its strategic focus on great customer experience was underpinned by sustained network investment, with the rollout of 2,583 new sites and approximately 3,300 km of fibre, supporting increased data capacity across the region.

Revenues of $4.955 billion grew by 21.1 per cent in constant currency but declined by 0.5 per cent in reported currency as currency devaluation impacted reported revenues. Strong execution and the tariff adjustments in Nigeria contributed to a further quarter of accelerating growth, with Q4’25 revenue growth of 23.2 per cent in constant currency, and 17.8 per cent in reported currency as currency headwinds eased.

Across the Group, mobile services revenue grew by 19.6 per cent in constant currency, driven by voice revenue growth of 10.6 per cent and data revenue growth of 30.5 per cent. Mobile money revenue grew by 29.9 per cent in constant currency.

For the year ended March 31, 2025, underlying EBITDA declined by 5.1 per cent in reported currency to $2.304 billion, with underlying EBITDA margins of 46.5 per cent compared to 48.8 per cent in the prior year, impacted by increased fuel prices and the lower contribution of Nigeria to the Group.

However, following a more stable operating environment and benefits from Airtel Africa’s cost efficiency programme, underlying EBITDA margins have expanded from 45.3 per cent in Q1’25 to 47.3 per cent in Q4’25.

Profit after tax of $328 million improved from a $89 million loss in the prior period. The prior period was significantly impacted by derivative and foreign exchange losses, primarily in Nigeria.

Basic EPS of 6.0 cents compares to negative (4.4 cents) in the prior period, predominantly reflecting lower derivative and foreign exchange losses in the current period.

EPS before exceptional items declined from 10.1 cents in the prior period to 8.2 cents, largely due to higher finance cost arising on account of tower contract renewals, which had a neutral to positive impact on cashflows, and a deferred impact of prior period currency devaluation.

The Board recommended a final dividend of 3.9 cents per share, making the total dividend for the full year 6.5 cents per share, a 9.2 per cent growth from the previous year, in line with the dividend policy. In addition, during the year, Airtel Africa returned $120 million to shareholders through share buyback programmes.

Sunil Taldar, Chief Executive Officer, said, “We have reported another strong operating performance as our strategy continues to deliver against the significant opportunity that exists across our markets. The focus on our refreshed strategy has seen continued investment in the network while also driving improvements in our digital platforms and offerings to further enhance the customer experience.

“This has enabled increased digital inclusion with a further 20 per cent growth in our smartphone customers to 74.4 million, contributing to a 47.5 per cent increase in data traffic over the year. Furthermore, Airtel Money continues to support financial inclusion with customers increasing 17.3 per cent to 44.6 million and an expanding ecosystem underpinning the $ 136 billion transaction value, which increased 32 per cent in constant currency.”

He said: “An improving operating environment and focused execution contributed to strong momentum in our financial results with constant currency revenue growth peaking at 23.2 per cent in Q4’25. Part of this acceleration in the last quarter has also been driven by the Nigerian tariff adjustments.

“This accelerating revenue growth and cost optimization programme has supported quarterly EBITDA margin expansion during the year. Underlying EBITDA margins increased by 200 bps from 45.3 per cent in Q1’25 to 47.3 per cent in Q4’25, and we remain focused on further EBITDA margin improvements, subject to macroeconomic stability. This, combined with our robust capital structure and disciplined capital allocation, puts us in a strong position to continue investing in network capacity to deliver continued growth.

According to the CEO, “The recent stability in the operating environment is encouraging, however, we remain conscious of global developments that may impact our business. We will remain focused on delivering our strategy to transform the lives of our customers and support economic prosperity across our markets. I want to say a particular thank-you to our customers, partners, governments and regulators for their support and our employees for their unrelenting contribution to the business.”


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

African Women Hit Hardest as Mobile Internet Gender Gap Persists

Published

on

Kindly share this post

African women remain among the most digitally excluded globally, with smartphone affordability and digital literacy among the key barriers. New data from the 2025 GSMA Mobile Gender Gap Report, launched recently, reveals a persistent global gender gap in mobile internet use across low- and middle-income countries (LMICs).

It further notes that literacy, digital skills, safety, and affordability of data also remain critical barriers. The report highlights that 885 million women across these regions still do not use mobile internet, with nearly 60% of them living in Sub-Saharan Africa and South Asia.

While mobile internet is the primary way women in LMICs access the internet, offering critical lifelines to health, education, and financial services, the pace of female adoption has stalled, leaving 235 million fewer women than men connected.

Claire Sibthorpe, head of digital inclusion at GSMA, highlighted that the gender gap had narrowed significantly between 2017 and 2020, but progress flatlined in recent years.

Although 2023 brought a slight improvement, restoring the gap to 15%, 2024 saw minimal change, with the gap settling at 14%.

The disparity is most severe in Sub-Saharan Africa, where women are 29% less likely than men to use mobile internet.

“It’s disheartening that progress in reducing the mobile internet gender gap has stalled. The digital divide is driven by deep-rooted socio-economic and cultural factors that disproportionately impact women,” said Sibthorpe.

GSMA projects that closing the gender gap by 2030 could add $1.3 trillion to GDP across LMICs and deliver $230 billion in revenue to the mobile industry.

The report, funded by the UK FCDO, Sida, and the Gates Foundation, stresses the urgent need for targeted investment and policy action to bridge the digital divide and ensure that no woman is left offline.

“The mobile internet gender gap is not going to close on its own. It is driven by deep-rooted social, economic, and cultural factors that disproportionately impact women,” said Sibthorpe.

 


Kindly share this post
Continue Reading

Telecom

₦800 Billion Infrastructure Plan Set to Boost MTN’s Network Quality Nationwide

Published

on

Kindly share this post

In a recent interview, MTN Nigeria reaffirmed that its ongoing infrastructure investment is a strategic step to improve network quality, speed, and nationwide coverage.

Speaking on Beyond the Headlines with Nifemi Oguntoye, Ugonwa Nwoye, Chief Customer and Experience Officer at MTN Nigeria, explained that although public concern is valid, the company undertook several internal cost-efficiency measures before making structural adjustments.

She emphasised that improved investment is critical to fast-tracking improvements across MTN’s network.

Nwoye explained that MTN undertook extensive internal reforms before embarking on structural changes needed to support this scale of investment.

The company completed its phased roll-out of the increase between February and March, ensuring that every existing data plan was below the 50% increase, and most remained below 25%.

She also noted that customers were proactively informed about all changes, particularly when certain legacy plans were retired and replaced with new ones. “We gave customers six to eight weeks’ notice,” she explained.

“This is why it has taken us some time to complete this process, where we let customers know that at a certain date, this particular tariff is not going to exist.”

Nwoye stressed that MTN had exhausted other internal measures before turning to broader structural updates. Now, with the new pricing structure in place, the company is accelerating its investment in infrastructure, spending over ₦200 billion in the first quarter of 2025 alone, a 159% increase from the same period last year. A total capital expenditure of ₦800 billion is planned for the year.

She noted that this investment is a direct outcome of long-term operational restructuring aimed at improving service quality.

She added, “We are investing over ₦800 billion this year alone in our infrastructure. This will translate into better customer experience, reduced congestion, faster internet speeds, and wider network reach.”

This investment will support the upgrade of over 1,000 cell sites and the expansion of more than 2,000 transmission links nationwide.

Nwoye stressed that these upgrades are designed to deliver faster data speeds, fewer dropped calls, and broader network reach, especially in underserved areas.

She acknowledged the public’s expectations for immediate service improvements but emphasised that large-scale infrastructure takes time to deploy.

Nonetheless, MTN expects customers to begin experiencing visible improvements in network performance by the second half of the year.

In a sector where service quality and customer satisfaction are closely watched, MTN maintains that its ongoing investments are not merely capital commitments but vital enablers of improved digital experiences across Nigeria.


Kindly share this post
Continue Reading

Telecom

Remita’s Bold Leap: Nigeria’s Fintech Giant Expands Across Africa

Published

on

Kindly share this post

Remita, the pioneering Nigerian payment technology platform developed by SystemSpecs, is charting a bold new course with its planned expansion into markets across Africa.

What began as a payroll feature in an HR application has now become a robust ecosystem processing over ₦60 trillion annually—one that stands on the verge of reshaping the continent’s fintech landscape, Mr. Deremi Atanda, Managing Director/CEO of Remita Payment Services Limited, says in an exclusive interview that will grace the cover of eGovernance Nigeria Magazine.

The forthcoming edition of eGovernance Nigeria Magazine, a publication of the Technology Times media brand owned and operated by Digital Transformation Media Limited (DTML), will spotlight this extraordinary journey, and present Remita’s evolution as an inspiring tale that informs, educates, and entertains readers about indigenous innovation making global strides.

“We’ve become an ecosystem of rails, products, and services—robust,” Atanda, Managing Director/CEO of Remita explains during the exclusive interview with eGovernance Nigeria Magazine.

“Layering all of that with the many different customers we’ve had, typically every year we process in excess of maybe ₦60 trillion in transactions in Nigerian Naira. And this can only grow, especially as we begin to think of a vibrant Pan-African expansion. We’re at the fringe of that.”

In a compelling narrative that mixes grit, vision, and innovation, Atanda recounts Remita’s early days. “What many people know today as Remita actually started out as a feature within our HR/payroll application.

“You process salaries, and you just want to pay—so just remit salaries. And by the way, that’s where the name ‘Remita’ came from: Remittance. We just took out one ‘T’ and left it at ‘A.’”

Even the company’s logo carries symbolism of that transformation. “I don’t know if you’ve seen our logo—it has three dots, in ascending size. There are many stories in that logo. It started as a feature, and then we brought it out as a product,” Atanda explains.

Yet the road was not without its bumps. “The first time we brought it out as a product was to bid for the National Pension Commission. This was in 2004, with the PenCom Act.

“We packaged this into a product in less than two weeks to take care of end-to-end pensions as it was conceived. Trust me, that vision is still viable today. But we lost that bid.”

Undeterred, SystemSpecs pivoted. “We went back and said, ‘What do we do with this asset?’ If it’s not going to work for pensions, let it become a product. And that’s how we renamed pensions.com.ng as Remita, and it became a product.”

As demand grew, Remita expanded beyond payroll. “Some people want to do their own payroll and just make payments, so let them have a site to go to. Later, it evolved into not just payroll payments. People wanted to do other types of payments. If you want to do non-salary payments, you go to Remita,” he says.

Today, Remita has fully matured into a standalone company. “So those three things—feature, product, company. That’s been the evolution.” With a Tier 1 licence from the Central Bank of Nigeria, Remita is now a fintech powerhouse. “We do switching, we do payment service provisioning, we do super agency, we do terminals—everything you can think about. We provide some basic services within the payment space, including payment service advisory.”

A lesser-known chapter of Remita’s growth includes building Nigeria’s first account-to-accountswitch. “Before TSA, we had built a rail—Nigeria’s first account-to-account switch, worked with all the banks. Not many people know that story. Account-to-account. The front of it, the application, and the rail—first of its kind.”

On the pivotal Treasury Single Account (TSA) deal with the Federal Government of Nigeria, Atanda reveals, “TSA was a happenstance. The government was looking to solve a problem, and we were looking to get regulated. It’s that term people use—when they say ‘luck,’ it’s just preparation meeting opportunity.”

Reflecting on the journey, he adds, “These have been some of those moments where you feel validated, where the visionary leadership that set the business up feels the vision is being realized.”

Today, Remita employs over 300 Nigerians and looks beyond its home shores. “The vision is huge, and we’re committed to that. So, we see exponential growth, and we’re positioning for that.”

Mr. Shina Badaru, Chairman of DTML, says Remita’s story is an inspirational example of local innovation with global relevance. “Remita’s success highlights the critical role of indigenous technology solutions in redefining Africa’s digital economy,” he says.

“As the cover story of the next issue of eGovernance Nigeria Magazine, we aim to showcase how homegrown innovation is not only solving problems locally but is also poised to transform markets across the African continent.”

According to Badaru, “Remita’s inspiring journey connects seamlessly with our article of faith to continue to showcase Nigeria’s growing contributions to the global technology industry.”

eGovernance Nigeria Magazine is a flagship DTML platform with operations across print, digital, TV, events, and e-commerce channels.

“This feature not only celebrates Remita’s evolution,” Badaru adds, “but also signals a pivotal shift in the narrative of Nigerian and African technology—from survival to scale, from local impact to continental transformation.”

As Remita sets its sights on Africa, it is poised to bring financial inclusion, digital infrastructure, and innovative fintech solutions to new and underserved markets. With a strong foundation and visionary leadership, the company is ready to deliver the next phase of its remarkable journey.


Kindly share this post
Continue Reading

Trending