Telecom
Airtel Africa Records Customer Base Increase of 8.7Percent to 166.1m
Airtel Africa has grown its customer base by 8.7 percent to 166.1 million, the increase was with a focus on digital inclusion, supporting a 4.3 per cent increase in smartphone penetration to 44.8 per cent, according to its full year result released yesterday.
Data customers increased by 14.1 per cent to 73.4 million, with data usage per customer increasing by 30.4 per cent to 7.0 GB, supporting data ARPU growth of 15.4 per cent in constant currency.
Financial performance
In Q4’25, transaction value increased by 34 per cent in constant currency, with annualised transaction value at $ 145 billion.
The firm said its strategic focus on great customer experience was underpinned by sustained network investment, with the rollout of 2,583 new sites and approximately 3,300 km of fibre, supporting increased data capacity across the region.
Revenues of $4.955 billion grew by 21.1 per cent in constant currency but declined by 0.5 per cent in reported currency as currency devaluation impacted reported revenues. Strong execution and the tariff adjustments in Nigeria contributed to a further quarter of accelerating growth, with Q4’25 revenue growth of 23.2 per cent in constant currency, and 17.8 per cent in reported currency as currency headwinds eased.
Across the Group, mobile services revenue grew by 19.6 per cent in constant currency, driven by voice revenue growth of 10.6 per cent and data revenue growth of 30.5 per cent. Mobile money revenue grew by 29.9 per cent in constant currency.
For the year ended March 31, 2025, underlying EBITDA declined by 5.1 per cent in reported currency to $2.304 billion, with underlying EBITDA margins of 46.5 per cent compared to 48.8 per cent in the prior year, impacted by increased fuel prices and the lower contribution of Nigeria to the Group.
However, following a more stable operating environment and benefits from Airtel Africa’s cost efficiency programme, underlying EBITDA margins have expanded from 45.3 per cent in Q1’25 to 47.3 per cent in Q4’25.
Profit after tax of $328 million improved from a $89 million loss in the prior period. The prior period was significantly impacted by derivative and foreign exchange losses, primarily in Nigeria.
Basic EPS of 6.0 cents compares to negative (4.4 cents) in the prior period, predominantly reflecting lower derivative and foreign exchange losses in the current period.
EPS before exceptional items declined from 10.1 cents in the prior period to 8.2 cents, largely due to higher finance cost arising on account of tower contract renewals, which had a neutral to positive impact on cashflows, and a deferred impact of prior period currency devaluation.
The Board recommended a final dividend of 3.9 cents per share, making the total dividend for the full year 6.5 cents per share, a 9.2 per cent growth from the previous year, in line with the dividend policy. In addition, during the year, Airtel Africa returned $120 million to shareholders through share buyback programmes.
Sunil Taldar, Chief Executive Officer, said, “We have reported another strong operating performance as our strategy continues to deliver against the significant opportunity that exists across our markets. The focus on our refreshed strategy has seen continued investment in the network while also driving improvements in our digital platforms and offerings to further enhance the customer experience.
“This has enabled increased digital inclusion with a further 20 per cent growth in our smartphone customers to 74.4 million, contributing to a 47.5 per cent increase in data traffic over the year. Furthermore, Airtel Money continues to support financial inclusion with customers increasing 17.3 per cent to 44.6 million and an expanding ecosystem underpinning the $ 136 billion transaction value, which increased 32 per cent in constant currency.”
He said: “An improving operating environment and focused execution contributed to strong momentum in our financial results with constant currency revenue growth peaking at 23.2 per cent in Q4’25. Part of this acceleration in the last quarter has also been driven by the Nigerian tariff adjustments.
“This accelerating revenue growth and cost optimization programme has supported quarterly EBITDA margin expansion during the year. Underlying EBITDA margins increased by 200 bps from 45.3 per cent in Q1’25 to 47.3 per cent in Q4’25, and we remain focused on further EBITDA margin improvements, subject to macroeconomic stability. This, combined with our robust capital structure and disciplined capital allocation, puts us in a strong position to continue investing in network capacity to deliver continued growth.
According to the CEO, “The recent stability in the operating environment is encouraging, however, we remain conscious of global developments that may impact our business. We will remain focused on delivering our strategy to transform the lives of our customers and support economic prosperity across our markets. I want to say a particular thank-you to our customers, partners, governments and regulators for their support and our employees for their unrelenting contribution to the business.”
The need for Nigeria to think outside the box in its need to drive towards global relevance with innovations and scientific developments will be on the front burner at the NITRA Innovative & Scientific Conference scheduled to hold on Thursday July 23, 2026 in Ikeja, Lagos.
NITRA
The Nigerian Communications Commission (NCC) will lead other delegates to discuss and take far-reaching decisions at the event, which has its theme as “Bridging Nigeria’s Digital Divide With Scientific Innovation”.
Other companies that have indicated interest in partnering with NITRA include mobile communications company, Tecno; Africa’s premier end-to-end AI solutions company, Hyperspace; and telecommunications data infrastructure company, Digital Realty.
Speaking on the proposed event, the Chairman, Nigeria Information Technology Reporters Association (NITRA), Chike Onwuegbuchi noted that the event will seek to create a platform for government and private organisations to deliberate on policies around scientific innovations in Nigeria, challenges, place of indigenous and foreign collaboration, roles of each stakeholder, and grassroots development in that regard, among others.
According to him: “The Federal government, with series of programmes and partnerships, has established the urgent need to create an ecosystem that thrives on scientific innovation, breeding institutions and individuals with a target of placing the country at the fore-front of Next-Gen development.
It is a known fact that digital and scientific innovations are crucial, not only to the survivability of a nation, but also to the sustainability of its growth and development, with significant effect on economic strength, global image, defense and security, government capabilities to function, and public health and safety, communication and digital footprint, among others.
The federal government is actively driving scientific innovation to foster economic diversification and build a $1 trillion economy by 2030. Efforts are heavily focused on commercializing research, establishing massive research funds, and funding strategic infrastructure, particularly in technology, biotechnology, and healthcare. Core government initiatives and policies include the newly instituted National Research and Innovation Development Fund (NRIDF), which aims to mobilize about $500 million annually to support research and the commercialization of scientific outputs; and the Nigeria Genomic City, a multi-ministerial initiative aimed at transforming Nigeria into a leading hub for genomics, precision medicine, and biotechnology. It is designed to protect indigenous data, stimulate artificial intelligence in health, and develop a highly skilled scientific workforce.
According to the General Secretary of NITRA, Mr. Chidiebere Nwankwo, the forum will also be a vehicle to propagating the views of decision makers to the public, thereby furthering the cause of public awareness and information dissemination on the topic.
The focus, he said will be on how Nigeria can sustain digital innovative growth and scientific development in Nigeria
Concerns over network reliability and its impact on Nigeria’s growing creator economy took centre stage at MTN Nigeria’s Data on Trial event, where content creator and streamer, Jarvis, challenged telecommunications operators to improve connectivity for digital creators.
Speaking during the event, Jarvis asked whether there were locations in Nigeria where uninterrupted internet connectivity could support real-life (IRL) streaming without network disruptions.
“Are there places where there is no breakage when streaming IRL?” she asked.
Her question highlighted the challenges faced by content creators who depend on stable internet services for live streaming, content uploads and real-time engagement with audiences.
Responding, MTN Nigeria’s Chief Technical Officer, Mr Yahaya Ibrahim, said network performance depends on several factors, including location, network coverage, device capability and the number of users connected to a particular base station.
He noted that operators continue to invest in expanding network capacity to meet the growing demand for data services.
Earlier, MTN’s General Manager, Network Performance and Quality Assurance, Mr Michael Ndukwe, explained the evolution of mobile network technology in Nigeria, from first-generation (1G) services to the current fifth-generation (5G) technology.
According to him, each phase of technological advancement has significantly increased network capacity and enabled new digital services.
Ndukwe cited Nigerian Communications Commission (NCC) data showing that Nigerians consumed about 13.2 million terabytes of data in 2025.
He added that data usage reached approximately 4.06 million terabytes in the first quarter of 2026, reflecting the country’s increasing reliance on digital platforms and online services.
According to him, the growth is being driven by wider adoption of 4G and 5G networks, increased smartphone penetration, the proliferation of smart devices and expanding use of social media platforms.
Participants at the event noted that as more Nigerians build businesses and careers around digital content, access to reliable and high-speed internet has become critical to sustaining the country’s digital economy and creator ecosystem.
In an era where customer complaints about data consumption often play out on social media, MTN Nigeria took an unusual step. Rather than issue another statement, the company opened its doors and invited critics, customers, influencers and journalists to interrogate its operations at the Data On Trial in Lagos.
Dr Karl Toriola, MTN Nigeria
The session offered a rare glimpse into the realities behind Nigeria’s digital economy. MTN Nigeria CEO, Dr Karl Toriola, acknowledged public concerns and encouraged participants to ask difficult questions. “Give it to us as hard as you can. Ask us the most difficult questions, don’t hold back,” he said. The company used the platform to explain how factors such as automatic cloud backups, video streaming and app settings contribute significantly to data consumption, issues many users often overlook.
Beyond addressing consumer concerns, MTN shed light on the scale of investment required to keep Nigeria connected. Toriola disclosed that the company invested close to ₦1 trillion in network infrastructure last year and plans to exceed that figure this year. He explained that these investments support network expansion, improved capacity and service delivery for millions of Nigerians across the country.
The session also highlighted MTN’s commitment to accountability. Company executives explained that MTN’s billing systems are independently audited and reviewed by regulators to ensure accuracy and fairness. “What we are saying authoritatively is we will never deliberately shortchange you on the consumption of your data,” Toriola stated, reaffirming the company’s position on customer trust and transparency.
More than a defence of its network, Data On Trial reflected a company willing to engage openly with the people it serves. At a time when digital connectivity has become central to everyday life, MTN’s decision to answer tough questions in public signalled a broader commitment to transparency, customer education and continuous investment in Nigeria’s digital future.
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