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Akande Tasks Telecom Operators on Licensing Obligations

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Prof. Adeolu Akande, Chairman NCC Board, contributing to the forum
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Prof. Adeolu Akande, Chairman, Board of Commissioners of the Nigerian Communications Commission (NCC), has urged telecoms licensees across different segments of the Nigerian telecommunications sector on the need to adhere strictly to their licensing obligations in order to ensure robust provision of services to the consumers.

Prof. Adeolu Akande, Chairman NCC Board, contributing to the forum

Akande made the call in his remark at the third edition of NCC’s 2021 “Talk to The Regulator” (TTTR) Forum, which took place at Visa Karena Hotels, Port Harcourt, over the weekend.

At the forum held with a focus on “Improving Stakeholder Satisfaction”, Akande stated that the essence of conducting the stakeholder engagement forum across the country’s geo-political zones was to demonstrate to the Commission’s licensees that responsibility does not end in issuing of licenses alone but rather in working with the licensing authority to address issues affecting their operations.

Beyond the issuance of licences to operators, Akande declared that the Commission is legitimately concerned with providing the necessary regulatory frameworks and initiatives capable of ushering in an environment that encourages seamless implementation of the licence conditions.

“In return, we expect the licensees to deliver on their licensing conditions and I want to use this opportunity to challenge our licensees to always comply with their licensing obligations and conditions in order to provide the much-needed services to the generality of Nigerians,” he said.

Speaking earlier on the centrality of the stakeholder engagement to the regulatory activities of the Commission, Prof. Umar Garba Danbatta, Executive Vice Chairman and Chief Executive Officer (EVC/CEO), said the Commission considers feedback from stakeholder’s engagement initiatives imperative for building a robust licensing regime in the Nigerian telecom sector.

The EVC, who was represented at the forum by Adeleke Adewolu, Executive Commissioner, Stakeholder Management, reiterated the Commission’s commitment to stakeholder engagement as a means of deepening collaboration with NCC’s licensees, identifying areas of concern, and jointly developing and implementing practical solutions.

The NCC boss noted that the focus of deliberations for the series of stakeholder engagement had been on licensing processes, policies, and procedures, all geared towards improving Stakeholder Satisfaction, a central factor to all NCC’s regulatory activities.

He emphasised the need to curate insights from each geo-political zone to encourage mutually-beneficial relationships and enhance understanding between the Commission and its key stakeholders.

According to Danbatta, measurable success has been recorded essentially because of Commission’s focus on prioritising stakeholders.

“Achievements such as contributions to Gross Domestic product (GDP) grew to 14.42 per cent in Q2’2021; active internet subscriptions have reached over 140 million; teledensity which now stands at 99.98 per cent; and 40.01% per cent broadband penetration, all as at the end of September, 2021,” he said.

Speaking further, Danbatta said to achieve national policy targets and maintain progressive growth in the telecoms industry, “efforts must be jointly made to harness the full cooperation of licensees to highlight areas hampering the progress of the Commission’s stakeholders.

“We have started making necessary adjustments to reflect the views of our licensees in Kano and Lagos. Port Harcourt will not be an exception,” Danbatta assured.

He reiterated that the meeting is organised in keeping with the Commission’s strategic objectives, which seek to guarantee continuous interface with the critical stakeholder in the industry, for collaboration in seeking solutions to challenges of licensing in Nigeria.

Further underscoring the significance of stakeholder engagement and sensitisation in the Commission, Danbatta said the forum affords stakeholders a platform to raise questions about the challenges of licensing and their operations.

He said such forum also avails the Commission ample opportunity to adequately respond to the concerns that may be raised.

At the Focus Group Discussions (FGD), participants reviewed and discussed licensing trends, regulatory process, implementation of Annual Operating Levy (AOL) regulations, assigning of short codes, type-approval obligations, and Commission’s expectations.

Commission’s propositions for the survival of smaller licensees were also discussed in a session termed “Listen to the licensee,” as they were not only given ample time to air their grievances but also made to proffer solutions for Management’s consideration.

Also, mutually-beneficial positions on multiple taxations, surrendered licences, Right-of-way (RoW) for Internet Service Providers (ISPs), Global System for Mobile Communications (GSM) boosters, amongst others, were part of the issues discussed.

The Port Harcourt edition of the TTTR was sequel to previous editions of the stakeholder engagement forum which took place in Kano on October 16, 2021 and Lagos on November 25, 2021.

The event had in attendance members of NCC Board: Prof. Millionaire Abowei; Clement Baiye; Chief Uche Onwude; as well as Director, Technical Standards and Network Integrity, Bako Wakil; and his counterpart in Licensing and Authorisation, Muhammed Babajika, whose department facilitated the organisation of the forum.


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Paradigm Initiative Warns of AI-Driven Hate Speech, Urges Global Tech Reform

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As the world commemorates the International Day for Countering Hate Speech, Paradigm Initiative (PIN) is calling on big tech companies to intensify their efforts in combating online hate speech and ensuring respect for fundamental human rights.

PIN’s 2024 Londa report highlights the widespread prevalence of hate speech online. In Angola, for instance, at least 25 content removal requests were made in connection with hate speech, harassment, and political misinformation. Globally, the consequences of unchecked hate speech have been severe—ranging from incitement to violence and heightened ethnic tensions to the targeting of vulnerable communities, including minorities, women, and foreigners.

Nigeria witnessed a tragic example in 2018 when a Facebook post showing a massacre in Plateau State was viewed more than 11,000 times, triggering ethnic conflict and resulting in fatalities. In South Africa, inadequate content moderation has worsened the problem, while in Ethiopia in 2021, a false Facebook post led to the killing of a man wrongly implicated in a scandal. India saw a surge in hate speech during its elections.

PIN notes that actors behind hate speech are becoming increasingly sophisticated, often leveraging technologies like artificial intelligence to boost visibility. Meanwhile, existing moderation systems—especially for non-English content—struggle to keep up.

Bridgette Ndlovu, PIN’s Partnerships and Engagements Officer, said, “Hate speech online is a direct attack on the dignity and safety of individuals.” She urged technology companies to adopt transparent and effective moderation strategies and to prioritize human rights in their operations.

The spread of hate speech raises complex challenges for lawmakers. Governments are trying to regulate harmful content such as misinformation and harassment while protecting freedom of speech. However, PIN warns that hate speech laws should not be misused to arbitrarily detain human rights defenders or stifle dissenting voices.

To address these concerns, PIN recommends that tech companies invest more in moderating non-English content to reflect local nuances, improve transparency around government takedown requests, promote digital literacy—particularly in underserved regions—and conduct regular human rights due diligence, aligned with the United Nations Guiding Principles on Business and Human Rights.


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Moniepoint Deepens Commitment to Africa’s Future Through Education and Innovation

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Moniepoint Inc, one of Africa’s leading financial institutions partnered with the Mega Impact Foundation to support the 5th edition of the NextGen Connect Interschool Oratory Competition in Asaba, Delta state. This collaboration showcases Moniepoint’s unwavering commitment to youth empowerment and human capital development across the African continent.

The competition, which was held commemoratively to celebrate this year’s International Day of the Boy Child, brought together SS2 students from across Delta State to address the critical theme: “The Role of Financial Inclusion and Technology in Shaping a Brighter Future for Young People in Africa.” Moniepont has received critical acclaim over its core mission of advancing financial inclusion through innovative digital financial technology solutions and payment services..

The oratory competition showcased exceptional talent among Nigeria’s youth, with Otovo Praise of Crystalloid International School emerging as the champion. His outstanding performance earned him a full-year scholarship through the Tosin Eniolorunda STEM Foundation, reflecting Moniepoint’s philosophy of investing in educational excellence. Second-place winner Audi Innocent of St Patrick’s College received ₦300,000, while third-place winner, Asher David of Glorious Kids Academy was awarded ₦200,000.

“At Moniepoint, we believe that driving sustainable innovation begins with future-proofing and expanding the talent pool by empowering the next generation with the tools that they need to succeed especially basic literacy skills which remain fundamental pillars in socio-economic development,” said Tosin Eniolorunda, CEO Moniepoint Inc.  “These young voices represent the future of African leadership, and their insights into financial inclusion and technology demonstrate the remarkable potential that exists within our communities. Through our various educational and developmental initiatives such as the CAD/CAM lab we donated to OAU last year or the Moniepoint DreamDevs programme, we are betting big on an investment in Africa’s future.”

The initiative extends beyond monetary rewards, creating meaningful platforms for young people to express their ideas on a global stage. Through its support of the NextGen Connect Conference and Tech-In-School conversations, Moniepoint is fostering an environment where youth can develop critical thinking skills, build confidence, and engage with pressing societal issues.

In her remarks, Founder, Mega Impact Foundation, Florence Ogonegbu said that “we reaffirm our commitment to building an Africa where every young person has simplified access to sustainable education, capacity building, and empowerment. By leveraging technology and local initiatives, we are creating platforms that enable our youth to thrive and transform their communities.

“Together with partners like Moniepoint, we are not just shaping futures—we are driving a movement for social development that will resonate globally. Every boy, every young person, deserves the opportunity to unlock their full potential and drive lasting impact across our continent.”

The competition received additional support from the Ministry of Women Affairs and Social Development, Delta State, highlighting the collaborative approach required to nurture young talent effectively.


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Zoho Unveils Zia Hubs to Harness AI Insights from Unstructured Business Data

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Zoho, a global technology company, today launched Zia Hubs, a solution within Zoho WorkDrive that brings new forms of unstructured business data into the company’s broad portfolio of applications and AI services. Using Zia Hubs, organisations can now present any type of business content to Zoho’s powerful capabilities and services—including agentic AI, comprehensive analysis, and accurate, unified search—regardless of file format or structure.

“According to IDC, 80 percent of business data is unstructured,” said Kehinde Ogundare, Country Head, Zoho Nigeria. “Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts. With Zia Hubs built into the full product suite, Zoho can provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”

Deeper Intelligence Accessing More Customer Data

Launching as part of Zoho WorkDrive, Zia Hubs brings content intelligence to the company’s unified content management and collaboration platform. Designed with a high level of user control over what content AI is allowed to access, Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive. Each hub serves as a focused space where Zia, Zoho’s flagship AI, can understand and act on the content stored within. This includes a wide range of formats such as PDFs, documents, videos, and audio files.

Zia Hubs automatically organises uploaded content by grouping related information—such as section headings, supporting text, and visuals—to preserve context. For video and audio files, Zia generates transcripts and links key moments to relevant topics, making it easier to pinpoint exactly where something was said.

With Zia Hubs, users can surface the most relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it is a document, spreadsheet, image, or a specific moment in an audio or video file.

Organisations can also create custom workflows with Zoho Flow, automating document storage processes for particular projects or specific teams. This ensures that Zia always has access to the latest necessary documents automatically.

Furthermore, content from third-party software—such as Docusign PDFs, RingCentral call logs, Zoom video files—are all readable by Zia, and can be automatically placed into a hub by building a workflow with Zoho Flow.

From Intelligent Content to Intelligent Action with Zia

Zia Hubs is a foundational element of Zoho’s long-term AI strategy. It lays the groundwork for a future where intelligent agents can act contextually on content across the company’s entire product suite. With full ownership of its technology stack spanning more than 55 products, Zoho is uniquely positioned to help organisations unlock deeper value from their business content compared to competitors.

Potential use cases for Zia Hubs include: a legal team’s content hub hosting a case’s relevant files: court files, correspondence, and research, allowing a lawyer to have Zia provide summaries with citations without having to manually scan lengthy files to gain insights; a company’s support center placing call logs into a hub, then querying Zia to identify trends, like, “Have we received an increase in calls regarding specific issues?”

Future updates to Zia Hubs will enable it to identify structured information within unstructured files and trigger specialised agents tailored to specific business needs. This will further establish Zia Hubs as the central content intelligence layer that activates AI-native workflows across the full Zoho ecosystem.


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