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Apuye, GM, Transcontinental Express Courier Laments Delay at Airport

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Transcontinental Express Services Limited is a courier firm on a mission. The company discovered that a lot of people were looking for a means of delivering parcels at affordable rates and still have their goods in tact and came on board to fill this yearning gap.

The firm ensures that customers’ goods are save right from when the goods arrive at the airport up until the point of delivery.

Fidelis Apuye, general manager of the courier outfit is bringing his experience of long service with the Cross River State government to bear in repositioning the company to be as competitive and viable as its contemporaries.

Speaking to Nigeria CommunicationsWeek, Apuye revealed that the strength of the company lies in transparent honesty with which they handle their clients. He said that a client will be ready to do business with any company if he discovers the company is honest. To him honesty is an important ingredient in the business of courier.

Secondly, the target of the company at all times he said is to satisfy their customers as they deliver goods in all parts of the country.

With the advent of Information and Communication Technology (ICT) courier practice has assumed another dimension. Computer has indeed revolutionized the courier practice. With ICT, better and faster means of communication has since evolved. With internet and other ICT tools, the scope of courier practice has also been widened – bringing to the system glamour and ease of operations. The information age has necessitated that fast and modern means of transportation evolved.

Apuye maintained that technology has helped courier operations to overcome all those problems that appear impossible in courier business. "Take away technology and tell me how I can phone somebody in Owerri and inform him that his goods are arriving. Without technology, tell me how you can use the computer and assess information as fast as possible. Without technology, how will plane leave New York and arrive here the following day?" Apuye asked.

However, even with the aid of technology that has improved courier practice tremendously, there’s also the Nigeria factor hampering the business. The challenges according to the courier Icon consist of difficulty in clearing goods at the airport. Apuye said they have presented the problem to the parent body, Association of Nigerian Courier Operators (Anco) and the body has been trying to solve the problem but the solution is not yet there. Apuye is vexed with issues which he does not understand which go on at the airport. For instance, when a plane arrives at the airport, goods should be cleared with dispatch. Because of the delay at the airport he said some times weather conditions affect the goods which more often than not leave the goods in bad condition.

In a particular incident, he lamented that he had to personally appeal to a client whose goods were damaged by the rain before he accepted the goods.

The clearing fee charged at the airport should also be reviewed. Apuye is of the opinion that if the government can come to their assistance and reduce the cost of clearing that the sky will be the limit of courier operators.

Transcontinental courier does not believe in having its hands in many pies. It believes in specialization. Apuye said the company does not deliver Express and Mail even though they may consider that in future as they expand but the company for now is into haulage and logistics which they have comparative advantage over their competitors.

Applying economic term, Apuye said goods are not produced until they get to the final consumers and because of this, the firm ensures safe and fast delivery of clients’ goods no matter where they are coming from.

Summarily, Apuye said the firm has consistently kept its head above the water not minding the challenges in the sector.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Financial

Access Bank Warns Nigerians against Fake WhatsApp Investment Groups using Aig-Imoukhuede’s Identity

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Access Bank has said that scammers are impersonating, Aigboje Aig-Imoukhuede, former group chairman, with fraudulent WhatsApp investment groups and warned Nigerians to avoid and report groups.

Access Bank Warns Nigerians against Fake WhatsApp Investment Groups using Aig-Imoukhuede’s Identity

The fake WhatsApp investment groups masquerading under the name “Value Growth Club,” lure unsuspecting members of the public into investment schemes.

In a public disclaimer issued yesterday, the bank said the fraudsters were falsely presenting themselves as associates of Aig-Imoukhuede and linking his name to Gotham Capital in a calculated bid to lend credibility to the scam.

Access Bank said checks had confirmed that Aig-Imoukhuede has no affiliation whatsoever with the WhatsApp groups or any related investment platform, stressing that the respected banker neither created, endorsed, nor authorised any initiative known as “Value Growth Club.”

The lender emphatically stated that its former chairman was not involved in any WhatsApp-based investment competition, trading group, or financial initiative tied to Gotham Capital or any similar entity, and described the representations as false, misleading, and fraudulent.

It urged members of the public not to join the groups, or send money, or disclose personal or financial information to anyone claiming to be associated with the purported platform.

The bank also advised individuals who may have encountered the groups to exit immediately, report the accounts through appropriate channels, and ignore further contact from the operators.

The warning comes amid heightened regulatory concern over the proliferation of digital investment scams in Nigeria.

Earlier this year, the Securities and Exchange Commission (SEC) similarly flagged the Value Growth Platform, warning that the entity displayed characteristics consistent with a Ponzi-style operation.

The commission said the platform had portrayed itself as a sophisticated investment service offering market intelligence, portfolio guidance, and third-party trading services, but investigations showed that its claims were misleading and potentially unlawful.


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E-Financial

Tax Ombudsman Sets 30-Day Limit for Settlement of Tax Disputes

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John Nwabueze, chief executive officer, Tax Ombudsman, has assured Nigerians that complaints relating to taxes, levies, and regulatory charges will be resolved within 14 to 30 days.

Tax Ombudsman Sets 30-Day Limit for Settlement of Tax Disputes

John Nwabueze, chief executive officer, Tax Ombudsman,

Nwabueze made this known while addressing journalists at a breakfast meeting in Lagos, noting that the timeline is in line with the provisions of the Joint Revenue Board of Nigeria (Establishment) Act, 2025.

He explained that the Tax Ombudsman was established as an independent and impartial body to resolve disputes between taxpayers and tax authorities, while also safeguarding taxpayer rights and promoting fairness and transparency in tax administration.

“We will ensure we keep to that timeline of between 14 to 30 days that the law stipulates. We will work with all authorities concerned to dispose of complaints in a timely manner,” he said.

Nwabueze urged journalists to play an active role in educating the public on the functions of the Office of the Tax Ombud, particularly on how taxpayers can file complaints and obtain redress at no cost.

To enhance accessibility, he disclosed that the Office is set to launch a website and a toll-free call centre, aimed at making its services more reachable to Nigerians.

According to him, the establishment of the Office provides a new platform for citizens to actively engage in the nation’s economic development, while strengthening confidence in the tax system.

He noted that the initiative reflects Nigeria’s commitment to building a modern, people-focused tax system that balances revenue generation with justice and due process.

The Ombudsman added that a fair, responsive, and transparent tax system is critical to encouraging voluntary compliance and fostering public trust.

Nwabueze commended His Excellency, President Bola Tinubu, for leading a transformative tax reforms that are rooted in fairness, inclusiveness, and sustainability for revenue growth and economic prosperity adding that at the core of the reforms” lies a renewed social contract, one in which taxpayers are not passive partakers, but active partners in nation-building”.

Further, the Tax Ombud acknowledged Mr. Taiwo Oyedele, minister of Finance and Coordinating minister of the Economy, for his leadership in the reform process.

Nwabueze explained that his Office neither “determines tax liability, nor has it replaced the courts or the Tax Appeal Tribunal” but was rather established to ensure that tax administration is conducted in a fair, transparent, and accountable manner.

He added that beyond dispute resolution, the Office of the Tax Ombud plays a systemic role in identifying recurring issues in tax and revenue administration and recommending reforms to improve efficiency, fairness, and transparency.


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E-Business

NDPC Warns of Offshore Data Risks as 90 Percent of Country’s Data is Hosted Abroad

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Nigeria Data Protection Commission (NDPC) has raised concerns over data sovereignty, national security as well as loss of economic value, as over 90 per cent of Nigeria’s data is hosted abroad.

NDPC Warns of Offshore Data Risks as 90 Percent of Country’s Data is Hosted Abroad

Pic credit…247digitize.com

Vincent Olatunji, national commissioner/CEO, NDPC, stressed the importance of safeguarding Nigeria’s digital economy through strong data protection and privacy frameworks.

He spoke while while delivering a keynote address at the IoT West Africa Conference, where he stated that the trend poses significant risks to Nigeria’s control over its digital assets.

He further described the situation as precarious for the nation’s sovereignty, and called for urgent investment in local data infrastructure.

Olatunji, highlighted data sovereignty, the growing role of data centres, and regulatory expectations under the Nigeria Data Protection Act, 2023, noting both the benefits of compliance and the risks of non-compliance. Olatunji underscored that data centres are now critical infrastructure for Nigeria’s digital transformation.

While decrying that over 90 percent of the Nigeria’s data is hosted abroad which is precarious for the nation’s sovereignty he encouraged for more investment in the sector as it is projected to reach $1.9 billion by 2031.

Also speaking, Kashifu Inuwa, the director-general of the National Information Technology Development Agency (NITDA), said policy is emerging as the key driver of Nigeria’s digital transformation, particularly in shaping the development of the Lagos-Abuja digital corridor.

“While infrastructure responds to demand, policy creates the enabling environment for sustainable growth,”

Inuwa who was represented by Aristotle Onumo, director, stakeholders management and partnership at the IoT West Africa Conference in Lagos, on the theme “The Lagos-Abuja Digital Corridor: Building Africa’s Next Data Centre and Cloud Hub.”

Inuwa emphasised that while infrastructure responds to demand, policy remains the critical driver that creates an enabling environment for sustainable digital growth.

He explained that Nigeria’s broadband policy, which stipulates minimum speeds of 10 Mbps for rural areas and 25 Mbps for urban centres, provides a strategic framework for prioritising infrastructure deployment along the Lagos-Abuja digital corridor.

He cautioned, however, that without deliberate collaboration and partnership between government, the private sector, and civil society, widespread infrastructure rollout would remain challenging. “Collaboration is the pathway that massifies impact, while partnership harnesses collective intelligence. No one can achieve this in isolation,” he said.

Inuwa also spoke on the Nigerian Sovereign Cloud Project; a flagship initiative aimed at strengthening indigenous cloud service providers and preventing the dominance of Nigeria’s digital infrastructure by foreign hyperscale operators.

By scaling local infrastructure to meet global standards, the project seeks to domesticate data hosting, reduce operational costs, and improve access to cloud services across the country.


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