Telecom
ATCIS, Telecom Subscribers Group Kicks against Push by Telcos to Hike Tariff

Telecom subscribers, under the aegis of Association of Telephones, Cable TV and Internet Subscribers of Nigeria (ATCIS), recently kicked against the push by Nigeria mobile network operators (MNOs) to increase end user tariff on calls, data and others.
They say it is akin to putting the cart before the horse, insisting that customer experience on the network should precede any tariff hike.
The MNOs had, through the Association of Licensed Companies of Nigeria (ALTON), warned about likely service disruptions in the country should they be restricted to charging a tariff that does not cover their cost of operation, citing micro and macro economic headwinds in the country.
But ATCIS at a press conference in Lagos at the weekend, vehemently opposed the proposed tariff hike arguing that acceding to such a demand by the Nigerian Communications Commission (NCC) will inevitably increase the burden of economic reform in the country.
Sina Bilesanmi, president, ATCIS, described the timing of the proposed tariff increase as “most insensitive” given the prevailing economic challenges faced by Nigerians.
“We are concerned that this strident call for a tariff hike is most unwelcome. It will impoverish telecom subscribers further, considering the realities on ground.
“We see it as most insensitive as it will impoverish our members the more in view of the realities on ground.
“The telcos have blamed the rising cost of diesel for powering their base transceiver stations (BTS) as one of the major reasons for the current clamour for tariff hike. We say no to any hike at this time with declining service quality.
“We say no to any hike without the consultation of consumer advocacy bodies such as ours. We reject any tariff hike without improved service quality. We align with the position of the NCC on this. The telcos shouldn’t resort to subtle threats and blackmail to get the approval of the NCC to hike tariffs,” he said.
He highlighted the significant contribution of the telecom sector to the nation’s gross domestic product (GDP) but emphasized that this does not justify burdening consumers with increased costs.
“While we understand the industry faces challenges, we believe any tariff increase will place an undue burden on consumers, many of whom are already struggling with the current economic situation,” ATCIS president added.
ATCIS urged the NCC to intervene, saying: “We urge the telecom companies to show restraint in implementing these increases and to explore ways to minimize the impact on vulnerable consumers, most of whom are our members, the many voiceless Nigerians.”
ATCIS also demanded transparency from telecom companies, stating: “We call for full transparency on the justification for this increase and the expected benefits to consumers.
“We demand that telecom companies improve service quality in line with the increased tariffs which the experiences of our members on the network have shown.”
Also speaking at the event, Mr. Sam Oladipupo, welfare manager at ATCIS, underscored the need for fair billing practices and open stakeholder consultations before any tariff hike.
“Subscribers are tired of arbitrary charges and unexplained deductions. There should be transparency in billing and customers should be fully informed about any changes to their plans. The N4 we pay for SMS should not even be in the first place,” he said.
Oladipupo also called on telecom operators to reward loyal customers and show empathy to subscribers facing economic hardship. “It is important for telecom companies to recognize the value of their long-standing customers and support those struggling financially, especially at this time that most homes are struggling to make ends meet,” he added.
ATCIS vowed to continue advocating for fair pricing, quality service, and the protection of consumer interests in Nigeria’s telecom sector just as it also emphasized its commitment to working with the telecom industry and the regulator to find solutions that protect consumers while ensuring the sustainability of the sector.
Telecom
Lebara Nigeria, MVNO Oils Machine for Q3 Launch with Personalized Number Reservations

Lebara Nigeria is building excitement for its upcoming Mobile Virtual Network Operator (MVNO) launch, giving customers a chance to secure a personalized piece of their mobile identity.
The company has opened a Number Reservation Portal, allowing users to reserve their preferred mobile numbers before the official service goes live in the third quarter of 2025.
This strategic move is all about giving customers a sense of ownership from day one. Using the carrier’s 0724 prefix, users can choose a number that’s meaningful to them, whether it’s a birthday, a lucky number, or an easy-to-remember pattern.
The reservation process is straightforward. Users must be at least 13 years old and provide a few basic details to get a one-time password via email.
Once verified, they’ll need to enter their National Identification Number (NIN), which the system uses to confirm personal information.
After this, a list of available numbers appears, and a final confirmation email completes the reservation.
Lebara, a London-based global MVNO, according to yozzo.com, is no stranger to the telecom world, with a strong presence as a mobile virtual network operator (MVNO) across Europe and other regions.
Its entry into Nigeria is a calculated move to carve out a space in the highly competitive market.
By allowing customers to pick their numbers early, Lebara hopes to build loyalty and highlight its customer-first philosophy.
The company plans to operate a lean, technology-driven model by leveraging existing network infrastructure, which will help keep costs low and make its pricing competitive.
At launch, Lebara will offer nationwide coverage, a dedicated 0724 number series, and both SIM and eSIM options.
Beyond traditional connectivity, Lebara is also partnering with local government and the Ministry of Arts, Culture, Tourism, and Creative Economy to launch public Wi-Fi hubs and promote digital inclusion for creators and underserved communities.
The core of its proposition is affordability, transparent billing, and a strong customer service model designed to challenge established players.
Lebara’s entry won’t be without its challenges.
It will face off against many other competitors in Nigeria’s emerging MVNO space.
This wave of new entrants comes after the Nigerian Communications Commission (NCC) issued 46 MVNO licenses, with many of the licensees expected to have already launched.
Despite this, the local media’s focus has largely been on only a couple of them, Vitel and now Lebara.
Telecom
Why Half of MVNOs in Nigeria May Collapse- Experts

Telecoms stakeholders have cautioned that many Mobile Virtual Network Operators (MVNOs) in Nigeria could struggle to survive unless they address infrastructure gaps, target niche markets, and adapt to local realities.
The warning came during the sixth edition of the Telecoms Sector Sustainability Forum, organised by Business Remarks in Lagos on Tuesday.
According to the stakeholders, securing a license from the Nigerian Communications Commission (NCC) is not enough to ensure survival in a market dominated by major Mobile Network Operators (MNOs) like MTN, Airtel, and Glo.
Chidi Ajuzie, director of USK Mobile, highlighted the stark reality facing MVNOs, noting that none of the over 40 licensed operators have fully launched services.
“Licenses are not cash cows. Too many people think that once you get a license, the money will start rolling in. The truth is, you must build infrastructure, study the market, and create services that meet consumer needs. Without that, many MVNOs will die out quickly,” Ajuzie said.
Ajuzie pointed out that smaller operators, particularly those in Tier 4 and Tier 5 categories, face significant financial hurdles in building their own infrastructure to support capacity.
However, he sees this as an opportunity for innovation, urging MVNOs to target niche markets such as youth, migrant workers, or fintech services, as seen in successful models in South Africa and India.
“Half of us may launch, but only those with clear strategies will survive,” he warned, predicting mergers and consolidations in the coming years.
Tony Emoekpere, president of the Association of Telecommunications Companies of Nigeria (ATCON), echoed Ajuzie’s concerns, stressing that market differentiation is critical for MVNO survival.
“The MNOs already provide enterprise services, internet, and fintech. MVNOs must find gaps and focus on those,” Emoekpere said.
He cited Kenya’s M-Pesa, which revolutionized payments by targeting rural and low-income users, as a model for local innovation.
Emoekpere suggested that MVNOs could capitalize on Nigeria’s underserved rural areas, where millions lack access to reliable telecom and financial services. “Something as simple as a low-data package for POS machines in rural areas could be a game-changer,” he added.
Olusola Teniola, director, IPNX, cautioned against adopting foreign business models without considering Nigeria’s unique environment. “In some villages, people still travel by canoe or horse for hours to access basic services. If your business model doesn’t account for that, it will fail,” Teniola said.
He urged MVNOs to focus on the bottom of the pyramid, where millions lack basic connectivity, rather than competing for urban smartphone users.
Teniola also warned that failure to strengthen indigenous companies could lead to more profits leaving Nigeria through foreign-owned operators, emphasizing the need for policies to protect data sovereignty and foster local innovation.
The stakeholders said while MVNOs have the potential to expand Nigeria’s telecom sector and increase consumer choice, their survival hinges on strategic planning, niche targeting, and a focus on rural connectivity.
Without urgent action to address infrastructure challenges and adapt to local needs, many MVNOs risk disappearing before they can establish a foothold in Nigeria’s competitive telecom landscape.
Telecom
NCC Claims Nigeria’s Telecom Tariffs among Cheapest despite 50 Percent Hike

Nigerian Communications Commission (NCC) has defended the recent upward review of telecom tariffs, insisting that Nigeria’s rates remain among the cheapest in the world due to strong industry competition.
Speaking at a media briefing in Abuja recently, Dr. Aminu Maida, executive vice chairman, NCC, said that despite a 50% hike in tariffs, call rates have only moved from ₦15 per minute in the early 2000s to about ₦18–₦19 per minute today.
“Even with the increase, not all operators adjusted their tariffs. Some are still undercutting others. That is competition at work,” Maida explained.
He assured that the commission will continue to strengthen regulations to encourage competitiveness and transparency.
According to him, NCC is adopting an information disclosure strategy to enable consumers to make informed choices.
Maida also cautioned Nigerians against relying on Truecaller for identity verification, stressing that it is not linked to Nigeria’s SIM registration database and often provides misleading results.
He noted that while all SIMs in use are registered, some individuals deliberately use proxies, including domestic staff, to register SIMs an act he described as a crime.
The NCC boss disclosed that in September, the commission will launch a coverage and tariff map to help subscribers compare network quality and pricing across operators.
He further revealed plans for spectrum trades and leases to optimise usage and improve service delivery, adding that most Nigerian phones already support 4G, which remains the “sweet spot” for mobile broadband.
Maida emphasised the need for fresh capital and stronger corporate governance within the sector to sustain growth, enhance service quality, and strengthen national security.
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