Telecom
ComBit Africa 2009 Catalyst for ICT Development
Nigerians seem to not avail themselves of the opportunities that abound in the Information and Communica-tions Techno-logy in their different endeavours. This has led to none exploitation of cheaper and most effective way of enhancing productivity. The above scenario informed the focus of this year’s ComBit Africa organized by Association Telecommunications Companies of Nigeria (Atcon), theme, “Leveraging on Information and Communica-tions Technology to survive and thrive through a recession.” The theme of the conference can never come at a better time than now when the country is passing through what many economic analysts describe as an elongated economic meltdown orchestrated by the current banking reform that has plunk the country into economic recession.
President Umaru Musa Yar’Adua, in an address to ComBit Africa 2009 exhibition and conference, said that Information and Communications Technology apart from enhancing and promoting the exchange of ideas and information, has continued to serve as a veritable tool for speedy economic growth and development. President Yar’Adua who was represented at the event by Alhaji Ikra Aliyu Balbis minister of state for Information and Communications noted that most developing nations are trailing behind as a result of the late technological transformation of their economies hence creating a digital divide among them. He said that, it has become imperative for most developing countries especially in Africa, to work together and harness the full potentials that ICT presents for development. “This will ensure that the divide is not a permanent chasm that marginalizes or excludes the less developed nations from the interconnected digital economy,” he added.
According to him, some of the nations have acquired some degree of competence in the application of ICT and are leading others in the field of software and hardware development. He advocates for a sharing of experience and best practices among nations to bridge the gap existing between the developing nations and the developed economies.
President Yar’Adua expressed the commitment of his administration to the use of ICT to providing cost-effective educational and medical facilities to very remote areas of the country, as well as to empower the less privileged and the physically challenged through ICT to live honourable and dignified lives.
He acknowledged that information revolution has effectively captured the imagination of not only the private sector and civil society, but also solicited strong interest from international leaders and policy makers, leading to an ever-growing number of policies, strategies and initiatives undertaken to ensure that nations are not left behind in the new information order.
Dr. Ernest Ndukwe, executive vice chairman, Nigerian Communications Commission (NCC) said that economic development of a nation can be accelerated by improvements in the country’s ICT infrastructure. He stated that no modern economy can exist without an integral information and communications technology infrastructure. This is because ICT provides a veritable platform for development across the social, economic and other sectors if well harnessed. “ICT not only contribute to the development of education, health and governance, but are also key enablers of sustainable human development in a more general sense,” he added.
Ndukwe noted that, it is in realization of the importance of ICT to human and economic development in the modern society that propelled the United Nations General Assembly through Resolution 56/183 that endorsed the World Summit on the Information Society (WSIS). The main objective he said was to develop and foster a clear statement of political will and take concrete steps to establish the foundation of an information society for all, reflecting all the different interests at stake.
“In the new world order that is driven by knowledge and exchange of information and ideas, surviving in today’s information age therefore depends on access to national and global information technology networks, with all the stakeholders playing their roles. Clearly, ICT is driving the new global economy. People, businesses and communities with ready access to information technologies are better equipped to participate actively in the global economy,” he explained.
He said that telecommunications networks in the country are making it possible for the nation to participate in the world economy in ways that simply were not possible in the past-by enabling the people to take fuller advantage of their intellectual, human, material and cultural resources. The deployment and usage of ICT resources in Nigeria he noted, has been boosted by the quantum leap that has been witnessed in the telecom sector in the past eight years. Within this period, subscriptions to telephone services have risen to the current level of about 69 million active connected lines. These achievements can be attributed largely to the foresight by government in implementing a successful sector reform and providing the enabling and conducive environment with respect to policies and regulatory regime.
Catalysts for ICT Development
In order for any country to reap the benefits of information and communications technology to develop economically, there are fundamentals that need to be put in place to drive ICT develop-ment.
Among these catalysts for ICT development according to Ernest Ndukwe, is broadband connectivity. He said better broadband connectivity would unleash Nigeria’s economic potential through improved quality of service.
Efficient spectrum use according to him is also another driver of ICT development. Spectrum is a non renewable scarce resource allocated internationally by International Telecommunication Union, how it is used within a country is of critical importance. It has been identified that the initial allocations of spectrum were not technology efficient and with the onset of WiMax, 3G and other technologies, we have to critically examine how spectrum is used today as well as how its use could be optimized to ensure efficiency deployment of new improved technologies.
Another important catalyst for ICT development he added is regional ICT initiatives, as we live in a globalized world where trade and all business transactions cut across nation states, decisions of federal communications commission of America have impact on the ICT industry of Nigeria.
Similarly, there are regional and sub-regional initiatives taking place in Africa which the country stands to benefit. For instance, Nigeria has benefited from its participation in the West Africa Telecommunications Regulators Assembly (Watra) where sub-regional regulations that foster growth in the ICT industry are taken.
Professor, Cleopas Angaye, director general, National Information Technology Development Agency (Nitda), said that access to computer and the cyberspace result in the use of modern tools and information for various facets of human life and facilities access to global best practices which will eventually assist the ways activities are carried out at both individual and corporate level. He said this accounts for the collaboration of Nitda and United Nations’ Economic Commission for Africa (UNECA) in the development of “Nigerian ICT4D Plan”.
The ICT4D Plan he explained is a set of strategic plan of action and programme that covers various sectors of the Nigerian economy as identified in the Nigerian National IT policy. The document identifies programmes for short, medium, and long term implementation by identified stakeholders. The idea Angaye said is to set out a time-sensitive action plan with realistic targets and benchmarks for sectorial application of ICT for national development.
He said that no meaningful development agenda could be achieved without using ICT to drive it in the present global digital economy. “It is in recognition of this that federal government of Nigeria has laid the foundation for ICT development through various policy guideline and establishment of requisite institutional frameworks to implement the policies. The result of the effort is the creation of the enabling environment for investment and growth of the sector in Nigeria,” he said.
With the completion of the Nigerian ICT4D document and collaboration of organizations such as Atcon, Nigeria’s march towards effectively positioning ICT for sustainable national development and making the country one of the 20 top economies by the year 2020 has begun in earnest. This is very appropriate particularly now that all nations of the world are putting adequate measures in developing requisite ICT infrastructure in order to be fully integrated into the global digital economy.
Earlier, Dr. Emmanuel Ekuwem, president, Association of Telecommunications Compa-nies of Nigeria (Atcon), said that in global development terms, the immediate interest is the contributions of ICT to meeting of Millennium Development Goals of the United Nations. He added that studies have shown the linkages between the level of utilization of ICT to automate processes in national economic, social and political lives and economic growth and development. “The speed and ease of access to the reservoir of knowledge and the ease and speed with which the acquired knowledge is translated into productive venture locally are what give any person a competitive advantage in any field of human endeavour. A nation’s wealth, economic power and political influence in the global arena is a logical outcome of the totality of the productivity of her citizens,” he said.
It is only when the information and communications technology devices are put to use by digitally literate and competent individuals and organizations to boost productivity in the work place that ICT would have achieved its purpose. ICT must not mean different things to different people; it must mean what it is, a tool.
Telecom
From Import Dependency to Local Capacity: Nigeria’s Tech Manufacturing Journey

The recent escalation in the US-Israel conflict with Iran has delivered a sharp reminder of Nigeria’s economic vulnerability. As oil prices surged past $100 per barrel and fuel costs climbed by 35% at Nigerian pumps, a troubling paradox emerged: Nigeria, a major crude oil producer with Africa’s largest privately-owned refinery now operational, still found itself buffeted by global energy shocks originating thousands of miles away.

Zinox
The closure of the Strait of Hormuz and resulting disruptions to global energy markets exposed the deeper structural challenge facing Nigeria’s economy. Despite domestic crude production and the operational Dangote Refinery, Nigeria has struggled with rising inflation, which reached approximately 27% in 2025. The crisis illuminated an uncomfortable truth: decades of import dependency have left Nigeria’s economy precariously exposed to external shocks, even in sectors where the country possesses natural advantages.
This vulnerability extends beyond energy. Nigeria’s technology sector offers a particularly instructive case study in the costs of import reliance, and the transformative potential of local capacity as the pathway to economic stability and technological sovereignty.
Against this backdrop, Zinox Technologies stands as a compelling counternarrative. Founded in 2001 by technology entrepreneur Leo Stan Ekeh, Zinox operates West Africa’s only computerized digital assembly plant. As Nigeria’s first indigenous computer manufacturer, Zinox demonstrates what becomes possible when vision, investment, and commitment to local capacity converge.
The company’s reach extends beyond traditional computing. Zinox’s innovation spans renewable energy through iPower and home electronics with iTEC, addressing Nigeria’s chronic power challenges with locally-assembled solar solutions and backup systems designed for Nigerian conditions. This diversification reflects sophisticated understanding: true technological sovereignty requires integrated capabilities.
Zinox’s journey offers a clear case study in how indigenous companies can drive transformation. By focusing on local assembly and manufacturing of computer hardware and digital devices, the company has contributed to building a domestic technology ecosystem that supports government institutions, educational systems, and private enterprises. This approach not only reduces reliance on foreign imports but also creates jobs, transfers knowledge, and strengthens national capacity.
The implications are significant. Every locally assembled device represents a step away from foreign exchange exposure. It also signals a shift in mindset — from consumption to production. In a country where demand for technology continues to rise, especially with the acceleration of digital adoption, the importance of local manufacturing cannot be overstated.
Beyond economics, there is also a strategic dimension. Technology is no longer just a commercial tool; it is a defense tool and a national asset. Countries that control their technology supply chains are better positioned to innovate, secure their data, and compete globally. In this context, companies like Zinox are not merely businesses; they are enablers of national development.
Furthermore, local capacity development has a multiplier effect. It stimulates ancillary industries such as logistics, retail, maintenance, and technical services. It also fosters entrepreneurship, as more Nigerians gain access to affordable and reliable technology tools needed to participate in the digital economy.
Yet, while progress has been made, there is still work to be done. Scaling local manufacturing requires sustained policy support, infrastructure investment, and a deliberate focus on skills development. It also calls for stronger collaboration between the public and private sectors to create an environment where indigenous innovation can thrive.
Encouragingly, the momentum is building. There is a growing recognition that Nigeria must move beyond being a consumer market to becoming a production hub. This shift is not only necessary, it is urgent. Global uncertainties will continue to test economies, and only those with strong internal capabilities will remain resilient.
The current global crisis offers clarity. If the Strait of Hormuz is not reopened or supply chains to imports are fractured, only countries with strong domestic manufacturing capacity will weather the storm. Those dependent on imports suffer disproportionately.
The story of Zinox Technologies underscores what is possible. It shows that with the right mix of vision and execution, Nigeria can chart a new course, one defined by self-reliance, innovation, and sustainable growth. As the country navigates an increasingly complex global landscape, the message is clear: the future belongs to economies that build, not just buy.
Telecom
Airtel Becomes World’s Second Largest Telco as Global Customer Base Surpasses 650 Million

Bharti Airtel has announced a major milestone in its global operations, crossing 650 million mobile subscribers worldwide, a scale that now positions the company as the second-largest telecommunications operator on the planet by customer base.

Crossing this threshold reflects a network of immense scale, the capacity to reach customers across diverse markets with consistent quality, and the ability to deliver experiences shaped by sustained innovation.
In Nigeria, Airtel has continued to scale infrastructure at a pace unmatched in its recent history. Over the past three years, the company has increased its national site count from just above 13,000 to nearly 17,200 sites, including more than 1,560 added in the last twelve months. This expansion deepens capacity in high-demand corridors and extends high-speed coverage to previously underserved regions.
The latest industry data from the Nigerian Communications Commission (NCC) underscores the significance of this growth. As of December 2025, Nigeria recorded 145,141 base stations across 2G, 3G, 4G and 5G layers. Of this national infrastructure, Airtel accounts for 46,918 base-station layers, reflecting its substantial contribution to the country’s radio access network and its push to absorb rising data consumption.
Nearly 99 percent of Airtel Nigeria’s sites are now 4G-enabled, positioning the operator as one of the few with a near-ubiquitous high-speed broadband footprint. Thousands of sites have been upgraded for capacity in the past year alone, enabling improved speeds and more stable performance during peak usage.
That expansion underpins Nigeria’s rising internet adoption. According to the latest regulator figures, Nigeria’s internet penetration recently climbed above 50%, with Airtel recording among the largest monthly increases in new internet subscribers, driven by network upgrades across states and rural corridors.
Strategic Connectivity and Redundancy
Airtel is also tackling a critical infrastructure challenge for the Nigerian digital economy: reliance on a single international internet gateway. The company is advancing plans for its second submarine cable internet breakout point at Kwa Ibo in Akwa Ibom State, early in the 2Africa cable system rollout, to provide faster and more resilient national connectivity across regions. This significant investment aligns with global best practices in network diversity and redundancy, ensuring a more stable digital experience for consumers and enterprises alike.
Digital Finance at Scale: SmartCash
Airtel’s digital finance arm, SmartCash, has gained traction in Nigeria’s competitive mobile money ecosystem, now serving over 3 million active users. The platform is supported by an expansive agent network and digital services that lower barriers for everyday financial transactions and savings.
Outstanding Human Touch: Retail Reach
Across Nigeria, Airtel’s retail distribution network stands as one of the sector’s most extensive, with approximately 4,000 exclusive outlets bringing services, support, and products closer to customers in small towns, communities, and high-traffic urban hubs. That footprint drives both access and engagement in a market where localized presence remains a competitive differentiator.
As Nigeria’s digital economy continues to evolve, Airtel is committed to sustained innovation — from expanded fibre backbones and advanced mobile broadband to future-ready services that include satellite-enabled solutions and enterprise-grade digital platforms. These efforts help ensure that connectivity, commerce, and creativity thrive across Nigeria and beyond.
Telecom
Compensation for Poor Service Quality is Automatic- NCC

Nigerian Communications Commission (NCC) has said that compensation of subscribers for poor service quality, such as persistent network outages or failed calls is automatic.

This initiative aims to ensure fairness by mandating that operators provide automatic compensation, such as airtime credits, for failing to meet regulatory Quality of Service Key Performance Indicators (KPIs).
According to the NCC, operators are required and mandated to identify affected subscribers and provide compensation directly.
In a framework for compensation of consumers published on its website, NCC said that it has directed Mobile Network Operators (MNOs) to compensate subscribers affected by prolonged or repeated poor quality of service experience within specific Local Government Areas where operators fail to meet regulatory Quality of Service Key Performance Indicators (KPIs).
The NCC also stated that the directive does not replace existing consumer protection mechanisms.
The NCC, said the directive adds a direct compensation mechanism for affected subscribers and aligns with measures set in existing legislations such as the Consumer Code of Practice Regulations 2024 and the Quality of Service Regulations 2024.
This directive applies to only Mobile Network Operators licensed and operating in Nigeria that have failed to meet their Key Performance Indicators on Quality of Service. For Internet Service Providers (ISPs) operating in Nigeria, a compensation framework is already in place.
To be eligible to receive compensation
. You experienced poor network service in an affected Local Government Area; and
- You made at least one outgoing revenue generating event (billed call, SMS, or data session) during the relevant period.
The compensation covers service failures affecting voice, data, or SMS services.
Operators are required and mandated by existing regulations to monitor their network performance across locations and service disruptions against Quality of Service KPIs.
This enables them to identify affected subscribers without the need for individual complaints.
Only service failures that fall below the defined thresholds set by the Quality of Service Regulations issued by the NCC will qualify for compensation.
Short, isolated interruptions and immediately remedied interruptions may not qualify
Compensation will be provided in the form of airtime credits.
This airtime credit will not have utilisation restrictions, and subscribers will be able to use it for voice calls, USSD sessions, data subscriptions, etc on the operators’ network.
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