Telecom
Zain Unveils Reward Scheme for Loyal Customers
Mobile telecommunications operator, Zain Nigeria has unveiled a customer loyalty scheme designed reward its new and existing subscribers. Under the terms of the newly introduced Zain Loyalty/ Rewardz Scheme, the first in the mobile industry in the country, customers who opt for the programme will earn points as they use Zain network (make calls, send SMS or use data) making it possible for them to redeem various prizes as they accumulate enough points.
The programme which is both a loyalty plan and reward scheme is open to both pre-paid and post-paid customers.
Shamel Hanafi, chief commercial officer, Zain Nigeria, said the programme is specially packaged by the company to offer its customers special privileges and rewards for their loyalty to the brand.
He explained that the introduction of the scheme further demonstrates the company’s well entrenched customer-centric culture in service delivery, adding that Zain is constantly devising ways to give those on its network more value for money.
“At Zain, over the years we have remained wholeheartedly committed to delighting our customers through innovative products and services and top class customer care service delivery because we recognize that they are the reason why we are in business. Indeed, we operate on the maxim that our customers are more than just a number and that we MUST offer them something more than others in line with our brand philosophy of helping Nigerians enjoy a “Wonderful World”, said Hanafi.
Several rewards including return tickets to Dubai, the United Arab Emirate, a weekend in Obudu Cattle Ranch in Cross Rivers, Plasma Televisions, refrigerators, airline tickets, and iPods, among others are available to Zain customers under the scheme.
To register for the Loyalty/Rewardz Scheme, customers are expected to send by SMS the word: REWARDZ to 797 or by dialling *141*797*1#.
Zain customers who choose to participate in the scheme can earn points by using airtime through voice calls, SMS (short message services) or data download/upload. The prizes to be won by customers are determined by the number of points earned.
For every N10.00 spent on any Zain services, a customer earns a Rewardz Point. Usually the customer’s account will be credited after 24 hours. The number of Rewardz Points earned can be verified by sending an SMS containing the word: POINTS to 797 or by dialling *141*797*2#.
Under the terms of the programme, customers can choose to accumulate “Rewardz Points” and “Level Points” and therefore, redeem big tangible rewards..
A special catalogue which indicates codes and points to be earned to redeem each item has been created by Zain to serve as a reference material for customers. The Zain Rewardz Catalogue is available at selected Centres across the country, Zain website, and at the company’s business partners’ outlets nationwide.
To redeem any item in the ‘Zain Rewardz Catalogue’, customers are required to send by SMS “RD” followed by space, then, “PRODUCT CODE” of the item(s) of choice to 797”.
Customers who redeem non-GSM items will receive “Voucher codes” via SMS which they can present at designated Zain ‘Rewardz Partner Stores’ to receive their item of choice.
On the other hand, Zain will send SMS to customers who redeem GSM related items such as airtime, SMS and data bundle, confirming the transaction and their phone number would be credited directly with the right amount of airtime redeemed.
All vouchers are valid for up to six months.Customers who register for the Loyalty programme will also have an opportunity to enjoy special discounts and privileges such as 30% discount on accommodation at the Federal Palace Hotel, Victoria Island, use Airport VIP Lounge and get priority check-in at the international wing of Murtala Mohammed Airport, enjoy discounts at exclusive restaurant and receive first-class priority service at all Zain Shops as well as get priority treatment when they call 111 or Zain’s toll-free customer care line amongst others”.
Registered customers are classified into Bronze, Silver and Gold categories depending on the number of points (‘Level Points’) they have earned or accumulated.
By default, all newly registered customers are placed in the Bronze category and can move to other categories as they use more airtime. Level point of 3000 will earn the customer Silver card while 6000 points is required to reach the Gold category.
Silver and Gold Card carriers get additional 20% and 50% extra on all REWARDZ Points and can confirm their Level Points by sending ‘LEVEL to 797 or by dialling *141*797*3#’.
To enjoy discounts and privileges at all Rewardz Points, eligible customers will be required to present their Silver or Gold membership cards and another valid means of personal identification a valid form of personal identification.
Qualified REWARDZ card carriers will be contacted automatically by Zain for their personal details and their preferred delivery options. All cards are valid for one year and validity will elapse every December 31st.
Telecom
NCC Expands IPv6 Board with the Appointment of Olusola Teniola, Funke Opeke Others

Olusola Teniola, ipNX Director has been named to the newly inaugurated IPv6 Council Board by the Nigerian Communications Commission (NCC), as part of a broader industry effort to accelerate Nigeria’s transition to Internet Protocol version 6 (IPv6).

The inauguration, which took place in Ikeja, Lagos, underscores the Commission’s renewed commitment to accelerating Nigeria’s transition to Internet Protocol version 6 (IPv6), a critical enabler of the country’s digital future.
Mr. Teniola joins a distinguished group of industry leaders, including Funke Opeke, Muhammed Rudman (Chairman), Chris Uwaje (Vice Chairman), Mary Uduma, Gbenga Adebayo, Lanre Ajayi, and Latif Ladid, alongside representatives from key regulatory and government institutions.
Speaking on his appointment, Teniola expressed appreciation to the NCC for the opportunity to serve and reiterated the importance of collaborative action in driving Nigeria’s digital transformation.
“The transition to IPv6 is no longer a future consideration; it is an immediate priority for Nigeria’s digital economy. As data consumption grows and emerging technologies such as 5G, IoT, and AI become more pervasive, we must ensure that our underlying infrastructure is scalable, secure, and globally competitive,” he said.
He further emphasized that achieving meaningful IPv6 adoption will require strong alignment across stakeholders, including telecom operators, internet service providers, enterprises, academia, and government.
“This is a collective responsibility. We must invest in capacity building, drive awareness, and create the right policy and regulatory environment to accelerate adoption. Nigeria cannot afford to lag behind in an increasingly connected world.”
The IPv6 Council Board has been tasked with developing and overseeing the implementation of a national IPv6 strategy, monitoring progress, and providing periodic updates on adoption levels across the country. The Council will also play a key role in addressing infrastructure challenges, strengthening technical expertise, and recommending policy incentives to support nationwide deployment.
Teniola’s appointment reflects ipNX’s continued commitment to shaping Nigeria’s digital ecosystem and advancing the development of resilient, future-ready network infrastructure across the country.
Telecom
QNET, Manchester City Host Football Clinic for Young Talents in Ghana

In a transformative initiative focused on youth empowerment, talent development and community impact, QNET, an international wellness and lifestyle company and a decade-long Official Direct Selling Partner of Manchester City , has successfully hosted an elite football clinic in Accra for 25 promising young Ghanaian footballers aged 7 to 11.

QNET
Delivered by official Manchester City coaches from 21 to 24 May 2026, the football clinic brought together talented young boys and girls from different communities across Ghana at AIS School Park, East Legon, for a unique opportunity to receive world-class football coaching, mentorship and life-skills training inspired by one of the world’s leading football clubs.
For many of the participants, the experience represented more than football. It was an opportunity to dream bigger, build confidence and believe that through hard work, discipline and determination, young Ghanaians can achieve their full potential both on and off the pitch.
Football holds a special place in Ghanaian culture and identity, inspiring generations of young people across the country. Through this initiative, QNET and Manchester City Football Club aimed to contribute meaningfully to the future of youth development in Ghana by creating an inclusive platform where children can learn, grow and thrive regardless of their background.
Trevor Kuna, Chief of Network Development at QNET said, “Football does something that few things can — it cuts across language, background and circumstance and gives young people a common language of ambition. When you watch these children on the pitch, you see not just their talent but their hunger to grow, to prove themselves, to be seen. At QNET, we believe that hunger deserves to be met with opportunity, and that is exactly what this clinic is about.”
The clinic focused not only on football skills and tactical development, but also on teamwork, leadership, discipline, perseverance and self-belief, values that are essential both in sport and in life.
Cherif Abdoulaye, QNET’s Deputy Regional General Manager for Sub-Saharan Africa, said,“,“When QNET took this initiative to Nigeria in 2023, we saw first-hand what happens when young people are given access to world-class coaching in their own communities — it shifts something in how they see themselves and what they believe is possible. Bringing it to Ghana felt like the natural next step. Ghana has a football culture that runs deep, and a new generation ready to carry it forward. We are proud that QNET and Manchester City can be part of that story.”
Philipa Harrison, Partnerships Marketing Manager for City Football Group’s MENA region, said “Over the past few days, we have witnessed tremendous passion, energy and commitment from these young players. This football clinic is about helping young people develop their abilities, enjoy the game and believe in what they can achieve in the future. We are proud to partner with QNET to bring this experience to young players in Ghana.”
For more than 10 years, QNET has been the Official Direct Selling Partner of Manchester City Football Club. QNET has also maintained a longstanding partnership with the Confederation of African Football (CAF), supporting major African interclub competitions including the TotalEnergies CAF Champions League and CAF Confederation Cup.
These partnerships reflect QNET’s broader commitment to youth empowerment, community engagement, and the development of sports across Africa.
Beyond its sports and community initiatives, QNET continues to champion ethical business practices, transparency and public education across its markets while working closely with stakeholders and authorities to address the misuse of its brand by unauthorised individuals.
Telecom
Telcos Mull Calculator to Address Data Depletion Complaints

Mobile Network Operators (MNOs) may introduce data calculator to enable users to measure their data usage and address complaints of rapid data depletion.

Data depletion is the rapid exhaustion of your internet data bundle before its expected expiration.
The data calculator is a tool that will show subscribers how their data is used daily.
Telecom operators, largely the MNOs, are already providing subscribers a daily report of data used the previous day, as part of directives from the Nigerian Communications Commission (NCC) to drive transparency.
According to a report by Nairametrics, an industry source confirmed the new measure, noting that subscriber complaints over data depletion have now become a major concern in the industry, as it undermines trust.
“An average subscriber believes their service provider steals their data once their data is exhausted before time or depletes faster than they expected, which is not true.
“Over the years, we have tried to enlighten subscribers on factors that could lead to the fast depletion of their data, which include smartphone functionality, among others.
“And now, we are looking at tools that could show the subscribers not just what they have used, but also how they have used it to further promote transparency,” the source said.
According to the source, operators are also intensifying their sensitisation campaigns to help subscribers understand why their data can run out quickly.
Recall that NCC carried out an audit about 24 months ago across the mobile networks and found out that there was “no major” issue of data depletion, contrary to claims and complaints by subscribers.
Findings showed that the major issue still concerns the types of mobile phones and the activities users perform on them.
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