Telecom
Zain Unveils Reward Scheme for Loyal Customers
Mobile telecommunications operator, Zain Nigeria has unveiled a customer loyalty scheme designed reward its new and existing subscribers. Under the terms of the newly introduced Zain Loyalty/ Rewardz Scheme, the first in the mobile industry in the country, customers who opt for the programme will earn points as they use Zain network (make calls, send SMS or use data) making it possible for them to redeem various prizes as they accumulate enough points.
The programme which is both a loyalty plan and reward scheme is open to both pre-paid and post-paid customers.
Shamel Hanafi, chief commercial officer, Zain Nigeria, said the programme is specially packaged by the company to offer its customers special privileges and rewards for their loyalty to the brand.
He explained that the introduction of the scheme further demonstrates the company’s well entrenched customer-centric culture in service delivery, adding that Zain is constantly devising ways to give those on its network more value for money.
“At Zain, over the years we have remained wholeheartedly committed to delighting our customers through innovative products and services and top class customer care service delivery because we recognize that they are the reason why we are in business. Indeed, we operate on the maxim that our customers are more than just a number and that we MUST offer them something more than others in line with our brand philosophy of helping Nigerians enjoy a “Wonderful World”, said Hanafi.
Several rewards including return tickets to Dubai, the United Arab Emirate, a weekend in Obudu Cattle Ranch in Cross Rivers, Plasma Televisions, refrigerators, airline tickets, and iPods, among others are available to Zain customers under the scheme.
To register for the Loyalty/Rewardz Scheme, customers are expected to send by SMS the word: REWARDZ to 797 or by dialling *141*797*1#.
Zain customers who choose to participate in the scheme can earn points by using airtime through voice calls, SMS (short message services) or data download/upload. The prizes to be won by customers are determined by the number of points earned.
For every N10.00 spent on any Zain services, a customer earns a Rewardz Point. Usually the customer’s account will be credited after 24 hours. The number of Rewardz Points earned can be verified by sending an SMS containing the word: POINTS to 797 or by dialling *141*797*2#.
Under the terms of the programme, customers can choose to accumulate “Rewardz Points” and “Level Points” and therefore, redeem big tangible rewards..
A special catalogue which indicates codes and points to be earned to redeem each item has been created by Zain to serve as a reference material for customers. The Zain Rewardz Catalogue is available at selected Centres across the country, Zain website, and at the company’s business partners’ outlets nationwide.
To redeem any item in the ‘Zain Rewardz Catalogue’, customers are required to send by SMS “RD” followed by space, then, “PRODUCT CODE” of the item(s) of choice to 797”.
Customers who redeem non-GSM items will receive “Voucher codes” via SMS which they can present at designated Zain ‘Rewardz Partner Stores’ to receive their item of choice.
On the other hand, Zain will send SMS to customers who redeem GSM related items such as airtime, SMS and data bundle, confirming the transaction and their phone number would be credited directly with the right amount of airtime redeemed.
All vouchers are valid for up to six months.Customers who register for the Loyalty programme will also have an opportunity to enjoy special discounts and privileges such as 30% discount on accommodation at the Federal Palace Hotel, Victoria Island, use Airport VIP Lounge and get priority check-in at the international wing of Murtala Mohammed Airport, enjoy discounts at exclusive restaurant and receive first-class priority service at all Zain Shops as well as get priority treatment when they call 111 or Zain’s toll-free customer care line amongst others”.
Registered customers are classified into Bronze, Silver and Gold categories depending on the number of points (‘Level Points’) they have earned or accumulated.
By default, all newly registered customers are placed in the Bronze category and can move to other categories as they use more airtime. Level point of 3000 will earn the customer Silver card while 6000 points is required to reach the Gold category.
Silver and Gold Card carriers get additional 20% and 50% extra on all REWARDZ Points and can confirm their Level Points by sending ‘LEVEL to 797 or by dialling *141*797*3#’.
To enjoy discounts and privileges at all Rewardz Points, eligible customers will be required to present their Silver or Gold membership cards and another valid means of personal identification a valid form of personal identification.
Qualified REWARDZ card carriers will be contacted automatically by Zain for their personal details and their preferred delivery options. All cards are valid for one year and validity will elapse every December 31st.
ntel, has officially moved away from its traditional voice and data business, unveiling a major transformation that will see it focus on digital infrastructure, artificial intelligence and technology-driven services.
As part of the consolidation process, ntel unveiled The Next Frontier, a transformation agenda planned to see the firm transform into an integrated digital infrastructure, connectivity and real estate enterprise.
Its new focus is a now BET Agenda – anchored on three growth pillars, Beam, Eden, and Titan and the drivers said that the strategy reflected ntel’s commitment to creating new opportunities through technology innovation, infrastructure development, and strategic asset optimisation.
The launch comes as ntel continues its journey towards regaining spectrum assets, while actively leveraging strategic partnerships to redefine innovation in the telecommunications industry and unlock new pathways for growth.
Built on the company’s BET Agenda – anchored on three growth pillars, Beam, Eden, and Titan – the strategy reflected ntel’s commitment to creating new opportunities through technology innovation, infrastructure development, and strategic asset optimisation.
The launch comes as ntel continues its journey towards regaining spectrum assets, while actively leveraging strategic partnerships to redefine innovation in the telecommunications industry and unlock new pathways for growth.
The company also showcased a portfolio of initiatives designed to strengthen its position as a future-focused infrastructure platform.
Under Beam, ntel announced the launch of WakaGo, a global e-SIM solution that delivers seamless connectivity for international travellers, alongside AirFibre, a high-speed fixed wireless broadband service designed to provide reliable internet access for businesses.
Under Titan, the company highlighted its growing infrastructure business focused on tower development, fibre connectivity, duct infrastructure, colocation services, and infrastructure sharing solutions that enable operators, enterprises, and technology providers to expand efficiently and sustainably.
A major highlight of the launch was Eden, ntel’s real estate development platform, which is transforming NatCom’s extensive property portfolio into high-value commercial and residential developments.
To further push its transformation, the company unveiled three flagship projects. They are Eden Place, a premium multi-storey commercial development in Lagos’ prime business district.
There is also Nova Place, a modern commercial development strategically located within Port Harcourt’s growing technology and business hub.
Terenna Court, a premium multi-storey residential apartment development in Abuja.
Together, these projects demonstrate ntel’s ambition to unlock the full potential of its real estate assets through strategic partnerships, innovative design, and long-term value creation.
Speaking at the unveiling of The Next Frontier, Soji Maurice-Diya, managing director/chief executive officer, NatCom Development and Investment Limited (trading as ntel), described the initiative as far more than a business transformation strategy.
According to him, it represents the company’s commitment to building an integrated ecosystem that connects people, empowers businesses, drives digital inclusion, and creates sustainable economic value for Nigeria.
Airtel Africa Foundation, through Airtel Nigeria, has reaffirmed its commitment to developing Nigeria’s future workforce with a high-impact virtual masterclass designed to equip young people with the practical skills required to thrive in an increasingly technology-driven economy.
The Initiative, held to commemorate World Youth Skills Day 2026, themed “Skills for a Shared Future – The NextGen Advantage,” presented a platform on which experienced Airtel professionals provided mentorship and coaching to undergraduates, interns, and recent graduates for the current realities of formal work environments.
Organised on the auspices of the Airtel Employee Volunteer Programme (EVP), by which staff donate their time and expertise towards social programmes, the 90-minute virtual masterclass, which was attended by over 400 undergraduates and young professionals, extended the reach of the Foundation’s education and youth development programmes.
Speaking on the initiative, Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh, said investing in young people remains one of the most impactful ways to build Nigeria’s future economy.
He said, “The future of work is changing faster than ever before, and success will increasingly belong to those who are equipped with the right skills, the right mindset, and the confidence to adapt. As an organisation, we believe that empowering young people with practical digital and professional capabilities is an investment in Nigeria’s future competitiveness.
Through our Employee Volunteer Programme, our people are sharing not just knowledge, but real industry experience to help shape careers, unlock opportunities, and prepare the next generation to lead in a digital world.”
Unlike traditional career seminars, the masterclass adopted an interactive learning model that offered participants the option to select specialised breakout sessions aligned with personal interests and career aspirations.
In his keynote remarks titled The Next Gen Advantage, Director, Corporate Communications and CSR, Airtel Nigeria, Femi Adeniran, noted that the future will be shaped by the skills to transform great ideas into impactful solutions.
He summed up the pathway to a future-ready career into five actions, namely learning continuously, solving problems, building a digital reputation, embracing Artificial Intelligence, and developing human skills.
“Technical knowledge remains important, but employers today are equally looking for adaptability, collaboration, communication, digital confidence, and the ability to learn continuously,” he said.
In the first general session titled Your Network is Your Net Worth, Adebimpe Ayo-Elias, Director, Human Resources and Administration, Airtel Nigeria, charged attendees to build character. The second general session themed Your Money, Your Future, delivered tips on budgeting and financial discipline was facilitated by Olakunbi Osigbesan, Head, Treasure, Smartcash PSB.
Following the general sessions were five breakout rooms, in which attendees were offered curated guides designed to develop contemporary workplace competencies.
The first session, Digital Transformation and Growth, led by Oyebowale Akideinde, General Manager, Digital and Innovation, Airtel Nigeria, presented a mechanism to leverage digital platforms for visibility and opportunity creation.
The CV Clinic and Interview Masterclass, which was led by Chidera Okoye, HR Outsourcing Lead, Airtel Nigeria, discussed practical recruitment strategies, including applicant tracking system (ATS)-friendly CVs, and the STAR interview framework.
A third session on Communication and Personal Branding, delivered by Sam Adeoye, Head, Public Relations, Airtel Nigeria, focused on value presentation, executive communication, and earned visibility, built on “V.I.R.A.L.”, a mnemonic device created for the attendees by the facilitator.
The programme also featured a dedicated session titled AI as Your Superpower, presented by Ezenwa Agbanusi, IT Governance Executive at Airtel Nigeria, in which participants discussed prompt engineering and AI-powered tools for enhanced learning, creativity, and workplace performance.
Corporate Social Responsibility Lead at Airtel Nigeria, Victoria Ndu, led the fifth breakout room on Emotional Intelligence, with a guide on building a high emotional intelligence quotient (EQ) for improved workplace and business performance.
By connecting future professionals directly with industry experts, the company continues to support the development of a workforce equipped to participate meaningfully in Nigeria’s rapidly evolving digital economy and contribute to shared prosperity.
U.S. ride-hailing giant Uber has agreed to acquire German food delivery company Delivery Hero in a deal valued at €12.7 billion ($14.6 billion), marking one of the largest transactions in the global food delivery industry.
Uber
The companies announced the agreement on Thursday, with Uber offering €41.50 per share for Delivery Hero, a Berlin-based company that has grown into one of the world’s largest online food delivery platforms.
Despite the announcement, Delivery Hero’s shares declined by 0.5 per cent in Frankfurt trading to €37.90.
Founded in 2011, Delivery Hero operates in more than 60 markets across Asia, Europe, Latin America and the Middle East.
The company has expanded beyond traditional restaurant delivery services into quick commerce, providing rapid delivery of groceries and other consumer goods.
Under the agreement, Uber will acquire Delivery Hero’s operations in 50 markets globally.
As part of the transaction, U.S.-based investment firm SSW Partners will acquire Delivery Hero’s businesses in 14 additional markets where the German company and Uber currently compete. The transaction is valued at approximately €1.4 billion.
Delivery Hero Chief Executive Officer and co-founder, Niklas Östberg, said the partnership would strengthen the company’s long-term growth by combining its local market expertise with Uber’s global technology and delivery platform.
“Uber’s global mobility and delivery platform and our shared commitment to innovation make this the right partnership to build on Delivery Hero’s strengths in local food delivery and quick commerce,” Östberg said.
Uber Chief Executive Officer, Dara Khosrowshahi, said the acquisition would expand the company’s delivery operations while creating new opportunities for merchants, consumers and delivery workers.
“A merger would extend affordable, reliable delivery to many millions more people in some of the world’s most dynamic economies, while creating more opportunities for merchants and couriers,” he said.
Delivery Hero’s management has unanimously recommended that shareholders approve the offer.
The companies said the transaction remains subject to shareholder approval and regulatory approvals, with completion expected in the second half of 2027.
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