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Competition will drive courier operation -Akinkunmi
Sadiq Akinkunmi, general manager, Rowsy International Cargo and Courier Services has said that the increased number of operators in the courier sector will help drive courier business to efficiency.
Speaking to Nigeria CommunicationsWeek, Akinkunmi said that competition in the courier industry is not a bad development even as he disclosed that without competition there won’t be any meaningful development in the industry. Competition, he informed, makes them to brace up to the challenges of doing business and he noted that the company is well positioned for effective competition.
One of the strategies adopted by the firm apart from the Nigeria Express Mail service that delivers goods and parcels coming into Lagos from the U.K next day in Lagos and Abuja, the company handles branding in a distinct manner. Akinkunmi revealed that the outfit has special way of packaging their consignments meant for both local and international destinations. "This is to make the brand different from the others and it has been working for us as once you sign on as our customer, you don’t just seize patronizing us," Akinkunmi disclosed.
In the delivery of consignment, he said once the goods are out, it takes them no time to get across to the customer on phone to inform him or her of the arrival of the goods before actual delivery is made.
On the level of expansion so far undertaken by the company, the general manager said even though the company is young but that within the short period it started business it has made remarkable progress.
The company started with a small warehouse for their consignments at Ikeja, but over time has acquired a bigger warehouse at Ajoa Estate when it discovered that the warehouse could no longer contain the volume of goods arriving into the country from their head office in the U.K as well as from their branch networks in Dubai and the United States.
The operations of the company according to Akinkunmi have also expanded. Five more offices have been strategically opened in different locations outside Lagos.
The courier firm has opened offices in Ado Ekiti, Ibadan, Ilorin, Abuja and Port Harcourt. These offices, Akinkunmi said, are strategic and are meant to link up transactions in the other parts of the country.
Though the company may be young in terms of start off date, but it has been able to distinguish itself in customer satisfaction in all facets of courier business the company engages in.
With the Express Mail service, parcels and consignments which they call Next Day Delivery, goods can arrive in Lagos today from the United Kingdom and the next day the consignee receives the goods in Lagos or Abuja.
In terms of human resource, the company has also grown from one staff for its Lagos office to thirteen after few months of operation.
To motivate the staff to achieve more, he said the management of the company has designed a welfare package that will be implemented soon which is tailored towards making staff satisfaction a major component of the company’s drives.
As part of the efforts of the company to monitor trends in the industry, Akinkunmi said the company staff always attend seminars and workshops organized by the Courier Regulatory Department (CRD) and emphasized that the import of those seminars are far-reaching as they are enriching. They are also told things to be considered in courier at such workshops.
In addition to the seminars organized by the CRD, Akinkunmi also revealed that internally, the courier firm trains its workers on the use of computer and other aspects. Their greatest asset in that area is that 90 percent of their workforce are university graduates and so lectures are quickly assimilated and this, he said, facilitates the efficiency of the company in their various line of courier business and also helps the company to achieve its mission of "Delivering Smiles Worldwide".
On the 48hours clearance process directive by the federal government, Akinkunmi disclosed that as the workers are able to operate the computers and with the company already online, they deliver next day from the U.K to Nigeria and within Nigeria. In that case, the company operates within 24 hours delivery ahead of the 48hours clearance directive issued by the government. Their target is also to surpass this achievement.
On the challenges faced in the industry, Akinkunmi said that if you talk of courier that you are talking about express delivery of consignments. However, he said that to effect this traditional role, courier companies in Nigeria especially in Lagos are constrained by a lot of factors. The traffic in Lagos hampers the speedy delivery of parcels by courier.
Another major challenge according to him is the local government officials that always harass and intimidate their despatch riders and making spurious demands from them.
They also suffer the same fate in the hands of Lastma officers and the police. He said that as long as the vehicle conveying the goods is branded and the staff of the courier firm inside the vehicle has identity card and driver’s license on him, what the police is expected to do is to ask for the waybill of the consignment and with the contact address of the consignee, the police could phone and confirm if the person is expecting the goods or not. He lamented over the delay and said that some of these goods in transit are time sensitive and needs to be treated as such.

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E-Business
Galaxy Backbone @ 20, Unveils New Identity

Galaxy Backbone (GBB) has unveiled a new corporate identity, signalling what the organisation described as a new phase of growth and readiness to support the future of digital governance in Nigeria.

The unveiling of the identity was part of activities marking 20 years of providing critical digital infrastructure and services to government institutions.
According to GBB, the rebranding signals the organization’s strategic evolution from a core government ICT infrastructure provider to a broad national digital transformation enabler connecting governments, businesses, and institutions.
Speaking at the 20th anniversary celebration and awards ceremony in Abuja, Senator George Akume, secretary to the Government of the Federation, urges GBB to lead the next phase of Nigeria’s digital transformation.
Represented by Dr Ibrahim Kana, permanent secretary, General Services Office, Akume, described the organisation as a key driver of modern governance, cybersecurity and digital service delivery across Nigeria.
He said Galaxy Backbone has evolved from a modest initiative into the nation’s foremost provider of secure government connectivity, cloud infrastructure, data hosting and shared ICT services, helping to improve efficiency, transparency and collaboration across Ministries, Departments and Agencies.
‘Digital transformation is no longer an option but a necessity. Nations that embrace technology and innovation are better positioned to achieve sustainable economic growth, improve governance outcomes and enhance the quality of life of their citizens,” he said.
Senator Akume stressed that digital transformation is now essential for economic growth and effective governance. He urged Galaxy Backbone to strengthen its role in emerging technologies, including artificial intelligence, cloud computing, blockchain and big data analytics, to support Nigeria’s digital economy and public sector modernisation.
“The next phase of Nigeria’s digital transformation will require greater innovation, stronger cybersecurity capabilities, expanded broadband infrastructure and deeper collaboration among stakeholders,” he added.
Earlier in his remarks, Professor Ibrahim Adeyanju, managing director of Galaxy Backbone, said the organisation’s journey began with a bold vision to connect government institutions and make digital infrastructure a strategic national asset. He noted that two decades later, the organisation has become a critical pillar of Nigeria’s digital ecosystem.
“Twenty years ago, a bold idea was born. An idea that government could be more connected, that technology could transform governance, and that digital infrastructure could become a strategic national asset,” Adeyanju said.
Professor Adeyanju said Galaxy Backbone’s achievements were made possible through the support of the Federal Government, stakeholders, partner agencies and generations of staff who helped build the institution.
He added that the organisation’s greatest strength remains its workforce and reaffirmed its commitment to innovation, service delivery and talent development.
General News
ALTON Backs CBN on Local Data Hosting Rule for Banks, Fintechs

Association of Licensed Telecommunications Operators of Nigeria (ALTON), official industry body and advocacy group for major telecommunications providers in Nigeria, has backed the Central Bank of Nigeria’s (CBN) directive requiring banks and fintechs to host payment transaction data locally.

Gbenga Adebayo, chairman, ALTON
Gbenga Adebayo, chairman, ALTON, said this in an interview with the News Agency of Nigeria (NAN) in Lagosat the weekend.
His position follows a recent CBN directive mandating that banks, fintechs, and other payment service providers store payment transaction data generated in Nigeria on local servers from January 1, 2027.
The directive forms part of measures aimed at strengthening oversight of the country’s rapidly growing digital payments ecosystem.
Adebayo said data sovereignty required countries to take responsibility for their entire data value chain.
According to him, this covers data collection, management, storage, and integrity assurance.
“We cannot continue to outsource that to other jurisdictions.
“The more we host our data locally, the better for us,” he said.
Adebayo said local hosting would enable Nigeria to manage data end-to-end and guarantee the integrity of critical information.
He noted that hosting payment data outside the country increased communication requirements, latency, and retrieval costs.
“For every transaction involving data hosted outside our shores, communication has to take place from your location to the host and back.
“It increases latency and also increases the cost of data retrieval,” he said.
The ALTON chairman described the directive as an important first step toward achieving national data sovereignty.
He also dismissed concerns about infrastructure readiness, saying Nigeria already had significant data center capacity.
According to him, several Nigerian-owned facilities currently host data for organisations operating from other jurisdictions.
“I’m happy to say that we have a lot of data centres owned and managed by Nigerians that are hosting data from other jurisdictions.
“If people overseas can host their data here, why can’t we host our own data here?” he queried.
Adebayo argued that local hosting would reduce dependence on foreign infrastructure while improving national control over data security.
He said concerns about security and reliability should not justify continued reliance on foreign hosting providers.
“No one can protect your house better than yourself.
“You have more at stake in terms of security and safety than somebody else hosting your data,” he said.
The telecom industry leader also highlighted the cost implications of local hosting.
He said organisations that host data locally would pay in local currency rather than foreign currency.
According to him, this would help reduce exposure to exchange rate pressures and lower long-term operating costs.
Adebayo said Nigeria currently had about six Tier III data centres, with additional facilities under development.
He, however, stressed that capacity was more important than the number of facilities.
“It’s not just about the numbers; it’s about the capacity of what they can host.
“So far, we can,” he said.
He urged stakeholders to accelerate efforts toward domestic data hosting and management.
“The earlier we begin to domesticate our data hosting and data management, the better for us,” Adebayo added.
Telecom
MTN Nigeria Commits to Ethical Conduct with IFRS S1, S2 Compliance

MTN Nigeria has raised the bar for corporate disclosure in Africa after publishing its 2025 sustainability report in full compliance with International Financial Reporting Standards S1 and S2.

Dr. Karl Toriola, CEO of MTN Nigeria,
The report, independently assured by Ernst & Young, marks the telecom operator’s seventh consecutive annual sustainability publication and third year as an early adopter of the global framework ahead of its mandatory implementation.
Dr. Karl Toriola, CEO of MTN Nigeria, said, “strong governance and ethical conduct are foundational to our sustainability strategy. We reinforced compliance through our Conduct Passport Framework and robust internal controls.”
He added that “in May 2025, we became the first telecommunications company in Nigeria to publicly present a sustainability report on the Nigerian Exchange Group platform, an important milestone in our commitment to IFRS S1 and S2- aligned disclosure and accountability.”
The company also secured Carbon Disclosure Project ratings of ‘B-’ for climate change and ‘C’ for water security.
Under the IFRS S2 framework, the telecoms operator disclosed climate-related risks linked to flooding, heat stress, regulatory changes and possible future taxes or charges on carbon emissions, following a climate scenario analysis completed in 2024.
The report also showed that MTN Nigeria now uses a digital reporting format – XBRL. This makes its sustainability and governance data easier for investors and ESG rating agencies to access and analyse through automated systems.
The Company also carried out assessments to understand how sustainability issues affect both its business operations and society at large, while measuring its overall economic, environmental and social impact from 2021 to 2024.
In addition, over one-third of MTN Nigeria’s biggest suppliers (based on spending) have committed to supporting the company’s net-zero emissions goals, although these commitments have not yet gone through an independent audit or verification process.
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