E-Financial
Consumer Appetite for Digital Payments Takes Off in Nigeria- Mastercard New Payments Index Reveals

As the world went into pandemic lockdown in 2020, consumers shifted their spending habits to embrace contactless tap-and-go payments and online shopping.

As stores closed and social distancing took hold, retailers worldwide moved their businesses online, embraced e-commerce and explored the potential of new ways to pay.
More than a year later, research from Mastercard shows that the adoption of new payment technologies is rising, and consumer appetite for new, fast and flexible digital experiences continues to grow.
The Mastercard New Payments Index shows 96% of Nigerian consumers will consider using at least one emerging payment method, such as cryptocurrency, biometrics, contactless, or QR code, in the next year.
Over two-thirds of respondents (66%) agree they have tried a new payment method they would not have tried under normal circumstances, but the pandemic has galvanized people to try flexible new payment options to get what they want, when they want it.
With this interest and consumer demand also comes a greater expectation for businesses to provide multiple ways to shop and pay.
In fact, 81% of Nigerian consumers say they are more excited about shopping at retailers who offer the latest payment methods.
Additionally, (78%) Nigerian consumers say that digital payment methods help them save money.
“The pandemic made us think differently, partly out of necessity,” said Craig Vosburg, Chief Product Officer at Mastercard.
“To deliver the choice and flexibility that consumers need – and increasingly expect –retailers worldwide need to offer a range of payment solutions that are easy to access and always on.
“As we look ahead, we need to continue to enable all choices, both in-store and online, to shape the fabric of commerce and make the digital economy work for everyone.”
Contactless technology was the digital catalyst to explore new payment options because of its fast, secure, and touch-free experience.
Between the first quarter of 2020 and the same period in 2021, more than 100 markets saw contactless as a share of total in-person transactions grow by at least 50 percent.

A year into the COVID-19 pandemic, contactless is showing its staying power and dynamism – in the first quarter of 2021 alone, Mastercard saw 1 billion more contactless transactions worldwide as compared to the same period of 2020.
All signs point to a continued growth path for contactless, with nearly 7 in 10 consumers globally anticipating using a contactless card this year.
“The world as we now know it has changed dramatically since the outbreak of the pandemic, accelerating long-term shifts in consumer transaction and payment methods.
We continue to work with our merchants, fintechs and banking partners to rapidly innovate payment options that meet consumer needs while ensuring we drive financial and digital inclusion,” said Raghav Prasad, Division President, Mastercard, Sub-Saharan Africa.
Looking to the future, digital currencies and wallets, wearables, biometrics, contactless and QR codes are trending as emerging payments technologies as people’s comfort with them and understanding of them increases and the use of cash decreases.
In fact, 86% of consumers in Nigeria have more ways to pay compared to this time last year. The exploding interest in new payment technologies may encourage businesses to expand their options at checkout. The Mastercard New Payment Index found:
- Cryptocurrency1Gains Ground – Today consumers can buy, sell, and trade cryptocurrency as a commodity or investment. Consumers are also increasingly showing interest in being able to spend crypto assets for everyday purchases. As global interest in digital currencies continues to accelerate, 6 in 10 people (65%) in Nigeria say they plan to use cryptocurrency in the next year, with 76% noting they are more open to using it than they were a year ago. While consumer interest in cryptocurrency – especially floating digital currencies such as Bitcoin – is high, work is still required to ensure consumer choice, protection, and their regulatory compliance. Earlier this year, Mastercard announced that it will start supporting select cryptocurrencies directly on its network.
- Biometric Payments are More Trustworthy – Perceptions of safety and convenience have been front and center for people over the past year. 49% of Nigerian consumers say they plan to use biometric verification methods like gait or walk assessments and fingerprint authorization. In fact, over 6 out of 10 people (66%) feel safer using biometrics to verify a purchase than entering a pin.
- QR Codes are Cleaner and More Convenient – Growing markets are leveraging QR-based options as a clean and convenient way to interact with merchants. Consumer desire for clean and convenient ways to pay will remain post-pandemic. 54% of people in Nigeria expect to use more payment technologies like QR codes in the next year. Consumers also find that that QR codes are cleaner (75%) and more convenient (77%) for in-person payments and have a significant potential to reduce cost of payment acceptance and increase financial
- Digital Wallets Surge in Popularity – Nigeria is seeing a surge in the popularity of digital wallets. 73% of Nigerian consumers said they were likely to use digital wallets next year. 66% of shoppers even say that they feel safer storing their card information in one place such as a digital wallet.
To Meet People’s Demands, Businesses Forced to Jump into Emerging Payment Trends
With consumer interest around new payment technologies, the expectation for businesses to adapt for the long-term is here to stay. Over three in four Nigerian consumers (84%) say that they would shop at small businesses, if they offered more payment options, and 81% noted being more excited to shop at retailers that can offer the latest payment methods, and an equal proportion (81%) said they would be more loyal to retailers who offered multiple payment options.
This behavior shift is reinforced by the desire for consumer choice – with 89% saying that they expect to make purchases when they want and how they want. The businesses that can provide multiple ways to shop and pay are best positioned to meet these expectations.
As the demand for emerging payments and choice continues, it requires a wider range of payment solutions, insights, and products to meet the accelerating enthusiasm for the future state of pay.
E-Financial
CBN Orders Banks to Restrict Access to Banking Services for Loan Defaulters

Central Bank of Nigeria (CBN) has asked commercial banks to restrict loan defaulters, specifically large-ticket obligors, from accessing credit facilities.

A large ticket obligor is a borrower (an individual or company) that owes a very large amount of money to a bank.
The directive is coming a week after the CBN asked financial institutions to stress test.
It is uncertain if the two directives are connected or what may have triggered the loan-related instruction, but the apex bank said it furthers its mandate to protect Nigeria’s financial system.
“In furtherance of its mandate to promote a sound financial system, protect depositors, and enhance prudential compliance within the banking sector, the Central Bank of Nigeria (CBN) hereby directs all banks to restrict non-performing large ticket obligors, whose activities pose systemic risk to the financial system, from accessing specified banking services,” the circular reads in part.
“Any large-ticket obligor with a non-performing facility recorded in the CRMS and/or any licensed private credit bureau shall not be granted additional credit facilities. For the purpose of this restriction, credit facilities include loans and other forms of direct credit.
“In addition, such obligors shall not be granted banking facilities or contingent liabilities such as bankers’ confirmations, letters of credit, performance bonds, or advance payment guarantees.”
On strengthening collateral coverage, the CBN asked financial institutions to obtain additional realisable collateral from such obligors to adequately secure existing exposures.
The CBN said large ticket obligors are borrowers whose exposures are as defined under Clause 3.2 (d) of the prudential guidelines for deposit money banks in Nigeria 2010, or a customer with a combined exposure across banks, as shown in the credit risk management system (CRMS), and/or as shown in the reports of a licensed private credit bureau, “that exceed the Single Obligor Limit (SOL), which materially affect a bank’s Capital Adequacy Ratio (CAR) or otherwise pose a systemic risk to the financial system”.
“This directive reinforces earlier measures, particularly the circular titled “Prohibition of Loan Defaulters from Further Access to Credit Facilities in the Banking System” issued on June 30, 2014 (Ref: BSD/DIR/GEN/LAB/07/015). This is to ensure consistency and effectiveness in curbing credit abuse by large-ticket obligors,” the circular further reads.
The regulator said it will monitor compliance with the directive to ensure consistent implementation across the banking industry.
The CBN warned that noncompliance would attract appropriate regulatory sanctions in line with the provisions of the Banks and Other Financial Institutions Act (BOFIA) 2020.
Nigerian banks are undergoing a recapitalisation programme, slated to end by March 31.
So far, about 30 banks have met the minimum capital requirements announced in March 2024.
E-Financial
UBA Business Series Celebrates ‘Gen.W: The Evolved Woman’ in Push for Female Empowerment

United Bank for Africa (UBA) Plc, Africa’s Global Bank, on Thursday, hosted a captivating edition of its quarterly Business Series, bringing together accomplished female leaders and entrepreneurs to discuss the theme “Gen.W: The Evolved Woman.”

L-r: Media Personality, Tobi Bakre; Head, Retail Products, United Bank for Africa (UBA), Tomiwa Sotiloye; Group Head, Customer Experience, UBA, Michelle Nwoga; Entrepreneur, Fine Funky, Olufunke Davies(fine Funky); Founder, ORIKI, Joycee Awosika; Group Head, Brands, Marketing & Corporation, UBA, Alero Ladipo; Renowned broadcaster, Arise TV, Ayo Mairo-Ese; Head, Remittances, UBA, Uzoamaka Oyeka, Media Personality, Tomike Adeoye, and Executive Director Designate, Digital Banking, UBA, Emmanuel Lamptey, during the UBA Business Series, themed, “Introducing gen.w – The Evolved Woman,” which was held at the UBA House in Lagos, on Thursday.
The hybrid session which was held at the UBA House in Marina Lagos and also transmitted live to participants across the globe, is part of activities to mark the International Women’s Month and focused on the evolving role of women in leadership, business, and innovation, highlighting how African women are redefining success while also creating sustainable impact across their various spheres of operation.
UBA’s Group Head, Customer Experience, Michelle Nwoga, who gave the opening remarks at the event, explained that the evolved woman is one who is taking charge, volunteering and making their voice heard above the noise.
The event was moderated by popular media personality and actor, Tobi Bakre; who said, “When I think about the evolved woman, I personally do not see a checklist or a finish point. In my own opinion, it is a woman who is grounded in her own self-worth and gives room for other women to be grounded in theirs, choosing herself daily and ultimately letting other women around her know and believe that they belong here too.”
The event featured panel conversations with leading entrepreneur and founder of ORÍKÌ Group, Joycee Awosika; celebrated media personality and digital entrepreneur Tomike Adeoye; founder of Fine-Funky, Olufunke Davies, and award-winning broadcaster, Ayo Mario-Ese who shared experiences around their struggles and eventual evolution as female business owners.
From her point of view, Joycee Awosika, an energy economist who has been focused on promoting the African heritage, the evolved woman is one who has awareness of who she is. “That woman does not need to ask to sit at the table, she is creating her own table and adding value. As your company is growing, you must grow too, and always do an audit of where you need to become a better leader” she stated.
To Tomike Adeoye, the question of what a woman is bringing to the table has now become obsolete, as the evolved woman is now bringing their own table. “She is now more vocal about their struggles, setting the standards and she is not ready to give up on her dreams,” she added.
Ayo Mario-Ese expressed worry about females who are usually laidback about speaking up and sharing their achievements, and said that women need to own their own stories: “A lot of women are doing phenomenal work and are sometimes afraid of showcasing what they are doing. As an evolved woman, you have to find out what you are comfortable doing, and create your own unique offering, and also be open to collaboration.”
“Creating unique designs that are affordable remains my driving force and something that has helped me grow as an evolved woman,” remarked Olufunke Davies, who confessed to having ventured into a lot of businesses before finding her niche. “It is important to do your research, streamline and think about relatability. But the important thing I will say is start where you are as it is a progression.”
The Group Head, Brand, Marketing and Corporate Communications, Alero Ladipo, who commended the panellists and the attendees for taking their time to join the event said, “Raising each woman up is actually not that hard; because, everyone has their community as well as their story; and so as women, we need to take position so that you can give to others.”
Ladipo took time to speak about the Gen W platform, put together by the bank, as she explained that it is a lifestyle platform dedicated to the evolved woman, adding, “Through expert insights, real stories, and practical resources, the platform connects women who are building brands, creating businesses, growing careers, and leading across industries.
“They also have access to a plethora of discounted products and loans. The best part: it is open to every woman. No UBA account needed. This is Gen W, for the evolved woman,” she said.
UBA continues to reaffirm its commitment to empowering women and entrepreneurs through platforms such as the Business Series, which continues to serve as a hub for mentorship, knowledge exchange, and thought leadership. By convening influential voices and sharing practical experiences, the bank aims to inspire a new generation of women leaders and innovators across Africa and beyond.
E-Financial
#IWD2026: Kuda MFB Offers Millions In Grants To Women-Led Food And Hospitality Businesses

As part of its Kuda for Her campaign for this year’s Women’s Month, Kuda Microfinance Bank (MFB) is inviting Lagos-based women entrepreneurs in the food and hospitality sector to pitch their businesses for a chance to receive ₦1 million in funding.

Kuda MFB
The Kuda for Her Pitch Challenge, which launched on March 10, 2026, will award ₦1 million each to four women-led businesses, giving them capital to scale.
According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) and the National Bureau of Statistics (NBS), women own about 43% of micro and small enterprises in Nigeria, many of which are in the food, catering, and hospitality sectors. Yet, women entrepreneurs continue to face barriers to growth, particularly in accessing capital, with only about 23% of women-owned businesses in Nigeria currently having access to formal credit.
Women who run food or hospitality businesses can submit a pitch outlining their business and how the funding will help them grow. Applications are open until March 15, 2026.
The four grant recipients will be announced on March 27, 2026.
Emmanuel Femi-Adejobi, Senior Brand Manager at Kuda, mentioned that the campaign is designed to recognise and support women whose businesses shape everyday life in Nigerian cities.
“Many of the food and hospitality businesses that Nigerians rely on every day are built and run by women,” he said. “Through Kuda for Her, we’re supporting these hardworking entrepreneurs directly while also shining a light on the ambition and creativity behind the businesses they’ve built”
Women entrepreneurs who run food or hospitality businesses in Lagos can submit their pitches before March 15, 2026, at kuda.com/kuda-for-her/.
General News1 day agoCourt Freezes Bank Accounts of Petrocam, Founder over Alleged N9Bn Zenith Bank Debt
E-Business2 days agoFG Moves to Strengthen Children’s Online Safety
General News1 day agoFCCPC Says Telcos, Energy Firms Lead Consumer Complaints in Nigeria
E-Financial2 days agoCBN Directs Banks to Activate Anti-Money Laundering Systems
Telecom1 day agoTecheconomy Unveils IWD 2026 Power List Celebrating 100 Women Shaping the Future
Telecom2 days agoCanal+ Unveils €100m Rescue Plan to Revive MultiChoice after Subscriber Slump
E-Business2 days agoHow Africa Can Turn the AI Wave into Inclusive Growth
E-Business2 days agoNigeria’s Non-Oil Exports Hit N12.36trn in 2025 – NBS














