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Consumers Cry, Urge Regulators to Act

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World Consumers’ Right Day has come and gone but the recently held consumer forum in Lagos offered an opportunity to discuss various issues which every consumer is daily confronted with while doing business with the banks in the country.

Speaker after speaker, who took turn to comment on how banks have been ripping innocent customers off their hard earned money, expressed their frustration and disapproval of the situation.

At the forum which was the fourth edition in a series being held by the Brand Journalists Association of Nigeria (BJAN), president of the association, Goddie Ofose, while giving his welcome remark, noted that the choice of the theme, “Banking in Nigeria: Developments Customers’ Challenges,” was relevant, apt and timely in view of the numerous complaints emanating from consumers both in the country and abroad.

Ofose noted that the essence of the forum was to draw the attention of stakeholders to the plight of consumers, stressing that there was need to address the problems. While calling the Central Bank of Nigeria to act, he emphasised the need for the regulatory body to act in the interest of consumers.

On his part, the guest speaker on the occasion, who also doubles as managing director of a leading public relations firm, Tokunbo Modupe, while taking the gathering down memory lane on what constituted a major impediment to modern banking in Nigeria, said the fact that the system was largely dominated by foreigners at inception led to difficulties encountered by Nigerians in securing loans, stressing that the situation forced many consumers to own stake in the banks. He said that even though the indigenously owned banks could not survive due to mismanagement, lack of regulation, Modupe, noted that the problem associated with loss of confidence on the part of consumers with banks emanated from that failure.

While commending the effort of some Nigerians who came to rescue the situation at that time, Modupe stated that the introduction of regulation as espoused by CBN contributed significantly to stabilize the system.

Speaking further on the challenges which the banking system had to confront with, Modupe explained that the decision by government at both state and federal levels to own and run banks impeded growth as activities in the system fell short of professionalism as obtained elsewhere.

According to him, many of the banks are subject to a lot of political considerations which led to erosion of confidence. Modupe who admitted that the reform which took place in the banking system helped a great deal in stabilizing the economy particularly when the economy was in distress, however, pointed out that bank customers were made to bear the brunt with many of them expressing dissatisfaction with the banking industry. According to him, it was a period when all sort of charges were introduced by the Central Bank of Nigeria, a development many consumers consider as violation of their right.

Modupe, who bemoaned the excessive charges that include management fees, processing fees, interest charges, commission on turnover, card maintenance fees, account maintenance fees, deposit, withdrawal and transfer telephone alert fees, and ATM fees being slammed on Nigerians, said the CBN needs to step in and provide proper explanation on some of the charges to prevent a reversal of fortune for the banking industry

Modupe was of the opinion that if the excessive charges were not addressed, it might in the long run hamper the gains recorded in various reforms embarked upon by banks

 Speaking on the issue of price fixing cartel in the banking industry, which she called the Bankers, Committee, Sola Salako, president, Consumer Advocacy Forum of Nigeria, stated that the absence of competition law had allowed so many issues affecting the consumer to fester..

“It is because Nigeria does not have a competition law. We are on the verge of pushing for one after passing four assemblies. If we have a competition law, it would not allow the banking committee to exist. There are many banks who can give services to you at cheaper rates but they are not allowed to pass that cheaper rate to their consumers because CBN already put a benchmark on what they should charge for that thing”.


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Army Says Terrorists Now Recruiting, Raising Funds Online

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Nigerian Army has warned that terrorist and criminal groups were increasingly exploiting cyberspace to recruit members, raise funds, coordinate attacks and spread propaganda, describing the trend as a growing threat to Nigeria’s national security.

Army Says Terrorists Now Recruiting, Raising Funds Online

Lt.-Gen. Waidi Shaibu, chief of Army Staff (COAS), raised the alarm on Tuesday at the 2026 Nigerian Army Cyber Warfare School Seminar in Abuja.

Represented by Maj.-Gen. Jeremiah Manjang, deputy chief of Special Services and Programmes, the Army Chief said cyberspace has evolved into a strategic battlefield where both state and non-state actors operate with unprecedented speed, making security threats more complex and difficult to counter.

He noted that hostile actors no longer require physical presence to disrupt critical infrastructure, compromise sensitive information, manipulate public opinion or undermine national security through anonymous cyber attacks.

According to him, terrorism, insurgency, banditry, kidnapping, separatist agitations, organised crime, misinformation and disinformation are increasingly being enabled, coordinated and amplified through digital platforms and cyber networks.

“The reality is that terrorist and criminal groups now exploit cyberspace for recruitment, propaganda, fundraising, intelligence gathering, attack coordination and concealment of illicit financial transactions. This demands a proactive and coordinated national response,” he said.

Shaibu said the changing nature of security threats had compelled the Nigerian Army to strengthen its cyber capabilities to effectively address complex, asymmetric and technology-driven challenges.

He called for stronger cyber intelligence capabilities driven by artificial intelligence (AI), machine learning and advanced data analytics to improve early warning systems, threat detection and predictive security analysis.

The COAS also advocated deeper collaboration among government institutions, the military, law enforcement agencies, academia and the private sector, stressing that cybersecurity can no longer be handled by a single institution.

He emphasised the need for sustained investment in indigenous cyber capabilities, research, technological innovation and human capacity development to protect Nigeria’s digital sovereignty and enhance national resilience against emerging threats.

Shaibu further stated that integrating cyber capabilities into conventional military operations would strengthen surveillance, intelligence gathering, geospatial analysis, command-and-control systems, situational awareness and overall operational effectiveness.

Earlier, Brig.-Gen. Jacob Bawa, commandant of the Nigerian Army Cyber Warfare School, said the seminar was organised to deepen cybersecurity awareness, strengthen cyber resilience and promote collaboration among security stakeholders.

Bawa noted that Nigeria’s increasing reliance on digital technologies has exposed critical infrastructure, including telecommunications, power systems, financial institutions and government databases, to cybercriminals, terrorists and hostile state actors.

He said the Cyber Warfare School was established as a centre of excellence for cyber warfare training, education and research.

According to him, participants at the seminar would examine cyber resilience, threat intelligence, incident response, cyber warfare and emerging technologies with a view to developing practical recommendations for strengthening Nigeria’s cybersecurity architecture.

Also speaking, Abdulhakeem Ajijola, cybersecurity expert, warned that national security now depends significantly on the protection of digital systems, noting that artificial intelligence is transforming military operations, command structures and the protection of critical infrastructure.

Ajijola urged Nigeria to develop sovereign cyber capabilities, warning that excessive dependence on foreign-controlled software, platforms and artificial intelligence systems could undermine national resilience, operational continuity and independent decision-making during periods of crisis.

He stressed that while technology should be deployed to strengthen national sovereignty, responsibility for operational decisions must remain with human commanders.


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Verve Strengthens Global Acceptance Across Leading Digital Platforms

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Verve International, Africa’s payment cards and digital solutions brand, is strengthening its global acceptance footprint through strategic partnerships with leading digital platforms, reinforcing its role as a key enabler of digital payments and financial inclusion across the continent.

Verve has established a strong presence in more than 13 African countries, including Kenya, Uganda, The Gambia, Senegal, Sierra Leone, Benin Republic, the Democratic Republic of Congo, Rwanda, and several other markets across the continent.

This growing reach reflects Verve’s commitment to delivering secure, convenient and innovative payment solutions that empower consumers, businesses and financial institutions while advancing financial inclusion and economic participation across Africa.

As digital payments continue to transform economies across Africa, Verve remains focused on developing solutions that address local payment needs while supporting broader participation in the digital economy.

Through collaborations with banks, fintechs, merchants and payment service providers, Verve continues to drive financial inclusion and enable seamless payment experiences for millions of consumers across the continent.

Speaking on Verve’s growth trajectory and expanding reach, Vincent Ogbunude, Managing Director, Verve International, said: “Verve’s continued expansion across Africa reflects our commitment to building payment solutions that empower individuals, businesses and economies to thrive.

“Today, our presence across more than 13 African countries demonstrates the strength of our partnerships, innovation and ambition to be the preferred payment brand for Africans wherever they are.

“As digital commerce continues to evolve, we are expanding access to global opportunities through strategic partnerships with leading technology and digital platforms, while introducing innovations such as contactless payments and enhanced digital payment capabilities. Together, these efforts are enabling more seamless, secure and convenient payment experiences for consumers across Africa and beyond.”

Complementing its growing reach across Africa, Verve continues to expand its global acceptance footprint through partnerships with some of the world’s most recognised technology, e-commerce and digital service brands.

Today, Verve cardholders can conveniently make payments for products, services and subscriptions on platforms including Google, Spotify, Netflix, Facebook, YouTube Premium, Adobe, AliExpress, Temu and Flywire, among others.

These partnerships are helping bridge the gap between African consumers and the global digital marketplace by providing secure and convenient access to education, entertainment, travel, e-commerce, productivity tools and business solutions from virtually anywhere in the world.

Verve’s growth strategy is underpinned by continued investment in payment innovation. Through capabilities such as contactless payments, tokenisation and digital wallet integrations, Verve isenhancing convenience, security and user experience across physical and digital channels.

As Verve strengthens its position across existing markets and explores new growth opportunities, the company remains committed to driving financial inclusion, accelerating digital commerce and delivering innovative payment solutions that enable consumers and businesses to participate confidently in an increasingly connected world.

With an expanding presence across Africa, growing acceptance on global digital platforms and continued investment in innovation, Verve is helping connect millions of consumers to opportunities within and beyond the continent while shaping the future of Africa’s digital payments landscape.


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FG Captures 32m Students DNEMIS ahead July 1 Rollout

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Federal government has said that more than 32 million students have been captured on the Federal Government’s Digital National Education Information Management System (DNEMIS), ahead of the official launch of the platform on Wednesday, July 1.

FG Captures 32m Students DNEMIS ahead July 1 Rollout

The DNEMIS, is part of efforts to replace paper-based and fragmented education records with a single digital database.

Mr. Adebayo Onigbanjo, national project coordinator of the Special Programmes Operations and Implementation Unit in the Office of the Minister of Education, disclosed this on Monday in Abuja at a press conference.

Onibanjo said that the digital platform would transform education administration through technology and data-driven decision-making.

He said DNEMIS is the core platform of the Nigerian Education Data Infrastructure (NEDI), an initiative under the Nigeria Education Sector Renewal Initiative (NESRI), established to provide accurate, integrated and timely education data for planning, budgeting, policymaking and service delivery.

According to Onigbanjo, the platform replaces the fragmented data systems that have long constrained effective planning in the education sector.

“For many years, education planning relied on fragmented systems, inconsistent reporting structures and limited access to reliable data. DNEMIS changes that by ensuring that every learner, every school, every teacher and every investment in education is captured within a system that supports evidence-based decision-making,” he said.

He described education data as a strategic national asset, noting that the platform would strengthen transparency, accountability and governance across the sector.

Onigbanjo said the availability of reliable data would also support government efforts to tackle Nigeria’s out-of-school children challenge by enabling authorities to monitor enrolment, identify dropout patterns and target interventions where they are most needed.

“If you don’t measure, you can’t get a good sense of what the data is. Today, we already have 32 million students on the platform, and that gives us an indication of where learners are.

“We are also understanding their journey from when they start school and when they drop out. That gives us insight into their challenges and where investments need to go. Every school becomes visible, every student gets counted, every teacher is known, and every government expenditure in education becomes trackable. To a greater extent, this will stop wastage,” he said.

He added that the ultimate goal is to provide government with complete visibility into every learner’s educational journey, from enrolment through graduation, to improve learning outcomes and policy decisions.

Addressing concerns over data privacy, Onigbanjo said the platform was developed using globally recognised digital architecture with robust safeguards to protect personal information.

He explained that sensitive data would be masked while secure digital identity profiles would allow authorised users to access relevant information without exposing personal details.

Also speaking, Abubakar Isah, national coordinator,  Nigerian Education Data Infrastructure (NEDI), said the system fully complies with Nigeria’s data protection regulations and international data security standards.

“We recognise the importance of data protection. We are complying with the country’s data protection rules and taking every necessary precaution to ensure that this data is secure,” he said.

Isah noted that while schools and state governments would have access to their respective data, communities, alumni associations and development partners would be able to access selected non-sensitive information to support school improvement and strengthen public accountability.

Earlier, Miss Mojoyin Adebajo, special adviser to the Minister of Education on Digital Communications and E-Learning, described DNEMIS as a major milestone in Nigeria’s digital education transformation.

She said the platform, developed on the globally recognised DHIS2 infrastructure, would digitise the Annual School Census and provide reliable information on schools, teachers, learners and education infrastructure across the country.

Adebajo added that Wednesday’s event would also witness the unveiling of the Public DNEMIS Portal, which will provide researchers, journalists, civil society organisations, development partners and members of the public with access to selected official education data through an interactive online platform.

She said the initiative underscores the Federal Ministry of Education’s commitment to promoting transparency, strengthening evidence-based planning and leveraging technology to improve educational outcomes nationwide.

 


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