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COVID-19: FG Insists Data Usage Complies with Rules

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Dr. Isa Ali Pantami, minister of Communications and Digital Economy, has stated that his ministry is committed to ensuring that the use of data in the fight against COVID-19 complies with laid down regulations.

COVID-19: FG Insists Data Usage Complies with Rules

Dr. Isa Ali Pantami

Pantami who made this known through a statement released by the Ministry, reacted to reports that some unscrupulous persons claimed to have accessed important personal data of Nigerians.

The Minister noted that he is taking into consideration the concerns of well-meaning stakeholders on the privacy implications of government’s legitimate use of private data to check the spread of COVID-19, provide palliatives to vulnerable members of society and prevent criminal activities.

He further explained that neither the Ministry nor any organ of the Federal Government directed that any such database be shared to any person for any purpose other than the legitimate, statutory purpose they were collected for. He, therefore, urged the public to disregard any information from any group or individuals seeking to confirm or collect personal records for any purpose.

The statement reads: “The attention of Dr Isa Ali Pantami, Minister of the Federal Ministry of Communications and Digital Economy (FMoCDE), has been drawn to reports of devious schemes perpetrated by some unscrupulous persons claiming they have access to personal data of Nigerians such as SIM databases, bank verification numbers or any other personal records of Nigerians.

“The Ministry also notes the concerns of well-meaning stakeholders on the privacy implications of government’s legitimate use of private data to check the spread of COVID-19, provide palliatives to vulnerable members of society and prevent criminal activities accentuated by the global health crisis we are currently dealing with.

“The Federal Government will never ask citizens to confirm their records via phone calls or digital means without an elaborate structure to ensure the safety of these records and effective communication to the public in this regard.

“To this end, I have directed the National Information Technology Development Agency (NITDA) as the custodian of the Nigeria Data Protection Regulation (NDPR), to issue a comprehensive framework to guide public institutions on the lawful processing of personal data for public and vital interests such as public health, welfare, security and related matters.

“The Ministry notes the concerns of our well-meaning stakeholders on the possibility of privacy infringement in the use of private data to combat COVID-19.

“Government’s ultimate purpose in its fight against COVID-19 is to minimise direct and collateral damages. In the face of the threat to life arising from public health, hunger and security factors, Nigeria like every progressive society, is utilising its digital assets and infrastructure to tackle the pandemic and its effects.

“Every use of private data is strictly for the promotion of the security and welfare of Nigerians. Any unlawful disclosure, abuse or misuse of private data constitutes a criminal offence, punishable under the laws of Nigeria.

“The Minister therefore use this medium to encourage all regulators or institutions that utilise personal data for public good to prioritise information and cyber-security. In the light of the above, the Minister said “Compliance with the NDPR and other laws relating to personal data processing is mandatory for public and private organisations.”

He further directed that all data controlling organisations to provide a means for efficient public communication across all platforms available throughout this period to respond to public enquiries and comments.


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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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