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‘Covid-419’ – How Cybercriminals in Nigeria Exploited Schemes to Help People in Need

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By Oludayo Tade

The COVID-19 pandemic, with its lockdown and social isolation, has added to the vulnerability of many Nigerians in several ways.

'Covid-419' - How Cybercriminals in Nigeria Exploited Schemes to Help People in Need

Aside from health risks and disruption to livelihoods, the move from physical to virtual relationships heightened the exposure of people to cybercriminals.

The pandemic has changed the landscape of cybercrime in the country.

The government’s social and welfare interventions, to cushion the impact of the pandemic, presented an opportunity for fraudsters to take advantage of vulnerable people.

These palliative interventions included food distribution, cash transfers and loan repayment relief.

In addition, with social distancing and restrictions on movement, people have been doing more online. This exposed them more to cybercriminals.

I undertook a study to examine how COVID-19-induced interventions in Nigeria had been exploited by criminals. My research explored which government policies had created opportunities for fraud, what fraud strategies were used, and how this victimisation could be prevented.

My data came from the Economic and Financial Crimes Commission, the Nigerian Police and the Central Bank of Nigeria. I also received examples of fraud schemes from a professional WhatsApp group and from students of criminology.

I found that lack of clearly defined parameters and beneficiaries of Nigeria’s palliative schemes created loopholes for cybercriminals.

I’ve called their strategies “COVID-419” – a term combining the names of the coronavirus disease and section 419 of the Nigerian Criminal Code Act, which deals with fraud.

It’s important to understand how cybercriminals adapt to changing circumstances and what strategies they use, so that more harm can be prevented.

Context of COVID-419 cybercrimes

The social context of the COVID-19 pandemic in Nigeria helps explain how it presents opportunities to fraudsters.

A large percentage – 65% – of the population works in the informal sector. It contributes about 50% of the country’s gross domestic product.

 

People working in the informal sector are heavily dependent on human interaction. They also rely heavily on public transport.

Lockdown measures had a devastating impact. As a result citizens appealed for help. In response, government formulated policies on palliatives to be given to the vulnerable. A Presidential Task Force on COVID-19 was also set up to coordinate distribution of the palliatives.

They included:

distribution of 70,000 tonnes of rice to poor and vulnerable households across the country

a three-month repayment moratorium for all Government Enterprise and Empowerment Programme loans such as TraderMoni, MarketMoni and FarmerMoni.

a three-month moratorium for all federal government funded loans issued by the Bank of Industry, Bank of Agriculture and the Nigeria Export Import Bank

cash transfers and food rations for internally displaced persons.

But the policy had a weak spot: there was no definition of who was poor and who was vulnerable. President Muhammadu Buhari’s broadcast on 29 March 2020 illustrated this.

For the most vulnerable in our society, I have directed that the conditional cash transfers for the next two months be paid immediately. Our internally displaced persons will also receive two months of food rations in the coming weeks.

Many citizens expected and awaited the palliatives. Some may never have got them despite being in need. It is difficult to know how many people actually did benefit. Figures are not easily available and one report said the palliatives were hijacked and distributed among the ruling party loyalists.

All the payments ordered by the president were part of existing government social investment programmes like N-power, Conditional Cash Transfer and Government Enterprise Empowerment Programme.

They had nothing to do with the “new vulnerable” – those whose livelihoods were threatened by COVID-19. But everyone affected by the lockdown expected to benefit from them. They may have believed they qualified for help, yet they weren’t told exactly who would get what and how. This made some people easier targets for scams.

Fraudulent schemes

All the schemes developed by the fraudsters show similarities with the palliatives that government announced. Cybercriminals also developed schemes using the identities of donors that were listed by the Nigerian government on the website of the Presidential Task Force on COVID-19.

Relief fund fraud: The original COVID-19 relief fund was set up to give beneficiaries N20,000 (US$49) monthly. Cybercriminals patterned their fraudulent scheme after this. They designed a website where people were asked questions and were promised a payment of N20,000. The scam message had a fake government seal on the upper left corner, to deceive people into thinking it was a genuine message from the federal government.

A prospective victim is congratulated to be eligible for the funds after answering series of questions. The person is required to click a green button beneath the page which has the inscription “SHARE NOW”. The person is advised to only share with seven WhatsApp groups. Then, the person would be asked to send bank details with sensitive information. They subsequently hacked their accounts and cleared the funds there.

Loan fraud: Another scheme appropriated by the cybercriminals was the relief loan disbursement form. On the online form, people were asked to supply their names and account details. This scam was framed to align with the presidential address which announced conditional cash transfers and loans. The form had an imprint of Nigeria’s coat of arms on the left side, and used the national colours to make it look authentic. It followed the same pattern with the relief fund fraud.

Fast food coupon fraud: The president’s announcement that rice and groundnut oil from the Nigerian Customs Service would be released also triggered fraud. These were meant to be distributed to state governments. The states were in turn asked to organise the distribution to vulnerable people. Scammers designed a scheme that appeared to offer a free pizza coupon – an attractive luxury for many people.

A voucher bearing the name of a pizza outlet was shared online and potential victims were asked to fill their financial details in order to claim the free pizza. This exposed them to hackers who cleared their bank accounts after critical information had been supplied.

Data scam: With restrictions on movement, a major means of connecting with people was going online. Nigerians asked telephone companies to offer free data to their customers. Some companies gave their subscribers 10 free text messages daily. Cybercriminals designed a scheme called “free 16GB to kill boredom during this lockdown.” Different websites supposedly belonging to telephone companies were created and people were asked to click on them. Doing so and supplying biodata and bank details enabled the fraudsters to have access to their bank accounts.

Preventing victimisation

Nigerian government agencies distanced themselves from the fraudulent schemes. But the way in which social interventions were implemented provided leeway for fraud victimisation.

To prevent this from happening in the future the Nigerian government must communicate effectively with the public – particularly beneficiaries – about its policies. This will help protect them against possible victimisation.

In addition, Nigeria’s security agencies need be involved. They need to act promptly by taking down websites where deliberate falsehoods and misinformation are published.

Oludayo Tade, Researcher, Communication Consultant, Impact Evaluator, Safeguard Specialist, University of Ibadan

 

N/B: This article is republished from The Conversation Africa under a Creative Commons license.


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E-Business

Galaxy Backbone @ 20, Pledges Nationwide Connectivity, Data Sovereignty

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Galaxy Backbone (GBB) Limited has mapped out strategies to strengthen Nigeria’s digital infrastructure in order to make the country globally competitive in the face of Artificial intelligence, blockchain, cloud computing and other emerging technologies aimed at securing the digital future of the country.

Galaxy Backbone @ 20, Pledges Nationwide Connectivity, Data Sovereignty

Prof Ibrahim Adeyanju, managing director and CEO of GBB, made this known during a press conference to unveil a flurry of activities to celebrate the 20th anniversary of GBB in Abuja on Monday, stressing that Galaxy Backbone has evolved from a connectivity provider into one of Nigeria’s most strategic digital infrastructure institutions.

Galaxy Backbone is a public enterprise of the Federal Government of Nigeria incorporated in 2006 with the primary mandate of setting up and operating a unified Information and Communication Technology (ICT) infrastructure platform that addresses the connectivity, transversal and other technology imperatives for Ministries, Departments and Agencies (MDAs) of the federal government and private entities.

He said in the last 20 years, the agency has invested in world-class data centre infrastructure, including uptime certified Tier III and Tier IV facilities that provide secure, resilient and reliable environments for hosting missions critical to systems and applications.

He noted that these facilities strengthen data sovereignty, ensure business continuity and help keep Nigeria’s most critical digital assets secure.

“Through our cloud infrastructure and the 1Government Cloud platform, government institutions can access scalable digital services without the burden of building costly infrastructure independently. This shared-services model improves efficiency, reduces costs and accelerates innovation.

“We have delivered platforms such as GovMail (the homegrown Official government email), collaboration tools, hosting services, connectivity solutions and shared applications that support thousands of public servants and hundreds of institutions every day,” he said.

He emphasized that the true value of Galaxy Backbone is not measured by kilometres of fibre, data centres or technology alone but by impact.

He explained that the GBB fibre infrastructure today spans almost 30 states of the federation, connecting government institutions and creating the foundation for digital government even as he pledged that the remaining states and local areas will all be captured in due course.

On cyber security, the GBB boss noted that the agency has strengthened cybersecurity capabilities and continues to invest in protecting government systems and critical national digital assets, against cyber-attacks.

“We have the digital infrastructure and we are collaborating with partners to use these emerging technologies. We also have a top tier cyber security operation center and they are multilayered such that even when there is a spike in cyber-attacks none of them have been successful so far.

He added that the GBB is collaborating with other government agencies like the National Security Adviser, The Nigeria Police, and Nigerian Communications Commission (NCC) National Information Technology Development Agency (NITDA) National Identity Management Commission (NIMC) to ensure that government information is protected.

Ibrahim Sani Mohammed, executive director Finance and Corporate Services of the GBB, while fielding questions noted that the agency has created enormous value and has contributed immensely in the digital ecosystem of Nigeria helping to support small and medium enterprises (SMEs).

Olusegun Olulade, executive director Customer Centrality and Marketing of the GBB, said that customers have remained the formidable partners in the GBB journey of 20 years, adding that the agency has developed the mechanism to ensure customer satisfaction as it intensifies efforts to build trust.


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E-Business

AI-Powered Cyber Threats Put Nigerian Banks on Alert

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Nigerian banks are increasingly embracing artificial intelligence (AI) to improve customer service, strengthen fraud detection, and streamline operations.

AI-Powered Cyber Threats Put Nigerian Banks on Alert

Pic credit….gdprlocal.com

However, the same technology driving innovation could also expose the country’s financial system to unprecedented cyber risks, according to a recent warning from the International Monetary Fund (IMF).

The IMF has cautioned that advanced AI tools are rapidly enhancing the capabilities of cybercriminals, making it easier and faster to identify and exploit vulnerabilities in banking systems, payment infrastructure, and digital platforms.

For Nigeria, where digital banking transactions have surged in recent years and financial institutions are becoming more interconnected, the implications could be significant.

The warning comes at a time when Nigerian banks are investing heavily in digital transformation.

From AI-powered customer support systems to automated fraud monitoring tools and digital lending platforms, financial institutions are relying more than ever on technology to drive growth and improve efficiency.

Yet experts warn that this digital expansion is also widening the attack surface for cybercriminals.

The IMF noted that advanced AI models can dramatically reduce the time and expertise required to discover software vulnerabilities.

This means attackers can launch more sophisticated and coordinated cyberattacks against multiple institutions simultaneously.

For Nigeria’s banking sector, which depends on common payment rails, cloud infrastructure, telecommunications networks, and shared service providers, a major cyber incident could quickly spread across the financial ecosystem.

Nigeria’s financial sector has undergone a remarkable digital revolution over the past decade.

Data from the Central Bank of Nigeria (CBN) show that electronic payments now account for trillions of naira in monthly transactions, driven by mobile banking, instant payments, fintech innovation, and the growing adoption of digital channels.

The success of platforms such as the Nigeria Inter-Bank Settlement System (NIBSS) Instant Payments network has made banking more accessible and efficient.

However, it has also increased dependence on interconnected digital infrastructure.

According to the IMF, this interconnectedness creates systemic vulnerabilities.

A cyberattack targeting a critical service provider, cloud platform, telecommunications network, or payment gateway could disrupt services across multiple banks at the same time.

Unlike traditional bank robberies or isolated cyber incidents, AI-enabled attacks have the potential to trigger widespread operational disruptions, affecting payment processing, customer access to funds, and confidence in the banking system.

The IMF warns that extreme cyber incidents could evolve from operational challenges into broader financial stability concerns.

If multiple banks are simultaneously affected by a cyberattack, customers may experience service outages, delayed transactions, or restricted access to deposits.

Such disruptions could undermine public confidence and create liquidity pressures, especially if panic withdrawals or transaction bottlenecks occur.

The concern is not merely theoretical.

Over the past few years, Nigerian financial institutions have experienced increasing levels of cyber fraud, phishing attacks, identity theft, and ransomware threats.

Although regulators and banks have improved cybersecurity frameworks, AI-driven attacks could significantly raise the sophistication and scale of these threats.

The IMF believes that the growing concentration of technology services could further amplify the risks.

Many Nigerian banks rely on a relatively small number of software vendors, cloud providers, telecommunications operators, and payment infrastructure providers. A successful attack on one critical provider could have cascading effects across the entire banking system.

This concentration risk is becoming more pronounced as financial institutions increasingly adopt AI solutions from a limited number of global technology companies.

Despite the risks, AI is also emerging as one of the most powerful tools available to banks in defending against cyber threats.


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E-Business

CSOs Raise Alarm over Nigeria’s Data Protection Crisis

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A coalition of civil society organisations has warned that Nigerians’ personal information remains vulnerable to abuse despite existing data protection laws.

CSOs Raise Alarm over Nigeria’s Data Protection Crisis

In a statement titled “Protected From the State, Not By It: Nigeria’s Data Protection Crisis Is a Crisis of Implementation,” the group said Nigeria developed one of Africa’s largest digital identity databases but failed to adequately protect the information it collects.

The coalition, comprising Media Rights Agenda (MRA), Paradigm Initiative (PIN), Digital Rights Lawyers Initiative (DRLI), Accountability Lab Nigeria, PROMAD Foundation, DigiCivic Initiative and others, noted that the National Identity Management Commission (NIMC) had enrolled more than 121 million Nigerians as of June 2025, while the country also operates under the Nigeria Data Protection Act (NDPA) 2023 and a dedicated Nigeria Data Protection Commission (NDPC).

However, the organisations argued that these safeguards failed to translate into meaningful protection for citizens.

According to the group, recent incidents involving alleged unauthorised access to sensitive government databases have exposed weaknesses in oversight and accountability mechanisms.

They cited reports surrounding the disclosure of voter registration information from the Independent National Electoral Commission (INEC) database and investigations that uncovered the online sale of sensitive identity records, including National Identification Numbers (NINs), for as little as ₦100.

“When the regulator’s own data is not safe, no citizen’s data is. A government that cannot protect its citizens’ data should, at minimum, be cautious about how aggressively it collects and deploys it. Nigeria has done the opposite. Under the NDPA, data controllers are required to undergo compliance audits filed with the NDPC, an obligation enforced against private entities even as public institutions, the largest holders of citizens’ data, face no comparable scrutiny,” the coalition stated.

The organisations also expressed concern about the expansion of state surveillance programmes, arguing that Nigeria lacked a comprehensive legal framework governing public surveillance systems.

They said existing laws did not clearly define the limits of surveillance, provide independent oversight, or require human rights impact assessments before such systems are deployed.

The coalition further criticised the continued use of provisions of the Cybercrimes Act against journalists, bloggers and social media users, despite a 2022 judgment by the ECOWAS Court of Justice declaring aspects of Section 24 of the law arbitrary and repressive.

According to the group, Nigeria’s data governance system currently places citizens in a vulnerable position where personal information is aggressively collected but inadequately protected.

“This is the asymmetry at the heart of the crisis: citizens are under-protected from data abuse and over-exposed to state monitoring and punishment,” the CSOs said.

They called on the Federal Government to strengthen enforcement of the Nigeria Data Protection Act, ensure public institutions are subjected to the same compliance requirements as private organisations, and publish the findings of investigations into alleged breaches involving government databases.

The coalition also urged authorities to establish an independent oversight framework for surveillance systems, amend Section 24 of the Cybercrimes Act, in line with the ECOWAS Court ruling, and strengthen accountability mechanisms across public institutions handling citizens’ data.

It warned that public trust in digital governance would continue to erode unless citizens are assured that their personal data is protected from misuse, unauthorised access and unlawful surveillance.


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