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CWG Ghana Celebrates 10 Years of Service Delivery

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Austin Okere, Founder and Group CEO, CWG (middle), his immediate   right, Hon. H.E Alhaji Issifu Baba Braimah kamara, Ghana High   commissioner to Nigeria and immediate left, Mrs Harriet Yartey,   Country manager, CWG Ghana, and others while cutting the 10th   anniversary cake during the celebration recently in Accra.
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CWG Ghana Limited, a member of the Pan-African Information and Communications Technology Company, Computer Warehouse Group Plc (CWG) celebrated her 10th anniversary in Ghana last week.

The occasion which was well attended by dignitaries and stakeholders across the sectors of the economy was organized by CWG Ghana in order to celebrate her partners, customers, Ghanaian Government, staff members and others who have contributed to the immense growth the company experienced in her past decade of operation.

And to declare the new technologies it intends to launch in the market, as well as present Mrs. Harriet Yartey, her new country manager.

Austin Kwesi Okere, chief executive officer, CWG, who presented Mrs. Harriet Yartey the new Country Manager for CWG Ghana, a seasoned ICT professional, with stellar performance experience at the SOFTtribe, Vodafone and others, however outlined technologies that CWG Ghana has deployed and support locally, the impact on the user experience, the roadmap of new technologies it intends to launch into the market.

He expressed his appreciation to the stakeholders who have given CWG the opportunity and platform to exhibit its ICT competence that has turned around numerous businesses in the region. Kwesi, also reiterated that CWG Ghana is indeed accomplishing the purpose for which it was established, to bring leading edge technology to businesses in Ghana. Now CWG Ghana provides the technology of business for customers in Telecoms, Oil & Gas, Banking, Government, Education, Manufacturing and Services, in partnership with world-class OEMs such as Oracle, IBM, Dell, Cisco, Symantec and a host of others. 

CWG’s customers in Ghana include Vodafone, MTN Ghana, GCB, e-Process (Ecobank), Ghana National Petroleum Corporation, GCNET, Calbank and Bank of Africa amongst others.

“CWG serves as a technology trusted advisor to her customers, based on her established track record of trust and integrity” he added.

Okere assured stakeholders that CWG shall remain focused on her vision to be the number one IT Utility enbler in Africa by 2015 by introducing new technologies in collaboration with world-class Original Equipment Manufacturers such as IBM, Oracle, EMC and Symantec amongst others.

He added that capacity building is vital in IT development and hence CWG will commence its highly successful IT Academy known as CWG Academy in Ghana by the first half of next year.

 The CWG Academy provides the opportunity to impact fresh graduates through classroom training, hands-on and live project attachments through which many of the graduates from the Academy have gained employment with world-class companies such as MTN, Standard Chartered Bank, KPMG and CWG itself amongst others. 

According to Austin, the new set of technologies will boost the business performance of companies in different verticals in this region and the economy at large as ICT is the bedrock of economic growth.

Also speaking, James Agada, chief technology officer and executive director, CWG, highlighted the dynamism in the technology space, the rapid changes it causes in the economy, and the importance of ICT organization such as CWG in proactively providing solutions and services that will meet current challenges and needs.

According to Mr Agada, CWG Ghana has grown from moving boxes largely on Sun Microsystems and Dell platform and providing after sales maintenance on intervention basis to a full-fledged Systems Integration company.

Having identified the dire gap in ICT Services, CWG has built human capacity in service delivery across various platforms like VMware, HP, IBM, Cisco, Checkpoint, Symantec, EMC, etc to provide cloud solution, Software as a Service (SaaS), and training.

He further highlighted some of the projects the company has accomplished such as Design, Deployment, implementation and support of Network security solutions, Storage, Backup solutions, structured cabling, data centre power solutions, Managed services, Oracle RAC and Tuning services and others.

These projects were provided to various sectors of the economy and it has contributed to their business growth and given the opportunity to seize competitive advantages.

Mrs Harriet Yartey, country manager for CWG Ghana, reiterated that CWG is known for trust, integrity and excellent service delivery, and hence will continue to focus on its commitment to enable businesses with leading-edge technology that will put Ghana businesses at the forefront of her contemporaries at the international level.

Among customers who shared their experiences with CWG Ghana’s services include Raymond Acromond, head, IT Department – Bank of Africa said; “I am continually impressed by the excellent service that CWG Ghana provides. The many times I have requested for support from CWG Ghana, the response has been fast and efficient. It makes a pleasant change to deal with a company that takes pride in providing first class services. Keep up the good work and thanks for all your help so far”.

Another customer, Ferdinand K. Aniwa, manager, Information Systems, Data Management and Communication, Ghana National Petroleum Corporation had this to say “CWG Ghana truly stands by its promise of Creating Enduring Value for its customers. Their reliability was 24×7. They were always available for us. Their support mechanism enabled us to reach newer heights in our Unified Storage, Deployment strategy and position the Ghana National Petroleum Corporation to pursue its goals of becoming a leading global competitor within the Oil and Gas Industry”.

“The service your company provides is top quality – from initial request for information and proposal to the execution of the project itself. You are active listeners, understanding our unique requirements, able to improvise when requested. My team has had a memorable experience always working with CWG Ghana”, affirmed Albert Ghansah, MIS, Cal Bank Ltd.

According to Patrick de Souza, Infrastructure Manager GeGov Project Office, GCNet Ltd; “CWG operates unlike the Traditional African Company where the client’s requests are beset with all manner of difficulties. CWG seeks the interests of its clients, and assists her clients to efficiently design its infrastructure. With CWG one can be assured of true service quality.”


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E-Financial

UBA Beefs Up Mobile App Security to Stop Fraudulent Debits, Withdrawals

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United Bank for Africa (UBA) has said that it has strengthened the security of transactions on its mobile application to stop fraudulent debits, unauthorised transfers and withdrawals.

UBA Beefs Up Mobile App Security to Stop Fraudulent Debits, Withdrawals

Oliver Alawuba, Group Managing Director and CEO of United Bank for Africa

UBA announced this in a memo forwarded to its customers via email recently.

“We are pleased to inform you that we have further strengthened the security of transactions on the Mobile App.

“Updated authentication options now apply based on the value of transfers,” the memo reads in part.

UBA said in the memo that it had introduced authentication options for transactions of varying amounts to detect and prevent fraud.

According to the bank, transactions of N200,000 or more will now require customers to provide their Personal Identification Number (PIN) and a token number.

For transactions above N200,000 and N250,000, customers will be required to provide their PIN and a One-Time Password (OTP).

They can make use of their PIN and Biometric or PIN and Token numbers to authenticate such transactions.

Customers will be required to provide a PIN and OTP, or a PIN and Token number, when carrying out transactions between N250,000 and N500,000

For transactions between N500,000 and N10 million, customers must enter their PIN and Token to authenticate the transaction.

For transactions above N10 million, customers must use their PIN, Token, and Biometric to complete the transaction.

“The app will guide you, no need to memorise these thresholds,” the bank assured customers in the memo.

 


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CBN Plans New Payment Systems Vision

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Central Bank of Nigeria (CBN), has said that it will be launching a new payment systems vision that will outline where the entire ecosystem is expected to be heading in the next three years.

CBN Plans New Payment Systems Vision

Olayemi Cardoso, governor of the Central Bank of Nigeria

The vision was co-created with the financial technology players, the mobile money operators, payment service providers across the board.

This was announced by Muhammad Abdullahi, deputy governor, Economic Policy Directorate at the CBN, after the inaugural meeting of the Payment Service Providers Committee.

Olayemi Cardoso, governor of the Central Bank of Nigeria, inaugurated the first meeting of the Payment Service Providers Committee, to reinforce policy coordination, knowledge sharing, and also ensure collective problem-solving by the industry and by the central bank.

The committee is being chaired by Muhammad Abdullahi, CBN deputy Governor, Economic Policy, and co-chaired by Philip Ikeazor, deputy Governor, Financial System Stability Directorate.

Other members of the committee include stakeholders from all the key payment service providers that are licensed to operate in Nigeria as well as a number of regulators, the Nigerian Communications Commission (NCC), Nigeria Deposit Insurance Corporation (NDIC) and the Securities and Exchange Commission (SEC).

According to Abdullahi, the committee is expected to convene on a quarterly basis to interface with players in the industry, to ensure that they collectively solve some of the challenges that are facing the industry.

“The committee is to put Nigeria on the best footing forward in terms of payment system space. As we already know, Nigeria is a world leader in payment service provision.

“The kind of technology and fintechs deployed in Nigeria are far ahead of regional and continental peers. And what we want to ensure over the next five to 10 years is that we continue to maintain this leadership and be able to do much more for the Nigerian economy,” he said.

He stated that setting up the committee had become relevant with the remarkable growth trajectory seen in the digital payment landscape in Nigeria.

“In 2024 alone, the system processed over 11.2 billion electronic transactions, amounting to over N1.07 quadrillion. This is the first time that digital payments crossed the quadrillion naira threshold, representing significant growth.

“The momentum has continued. In 2025, we’ve seen significant growth, and of course, in the first few months of 2026 as well. This is an ecosystem that is significantly growing, that has significant implications for growth in Nigeria, for inclusive growth, for trade, and other significant positives for our country, he said.

The Deputy Governor, Financial System Stability Directorate, and co-chair of the committee, explained that the inaugural meeting, featured discussions such as preliminary issues around how participation is going to be, what the top-line issues are, and some of the committees that would be set up eventually.

He said, “What we intend to do is to be able to solve this in a much faster way. So in the past, companies would have to wait a significant amount of time to interface or lay their concerns to the central bank, and the central bank would have to do supervisory visits—on-site, off-site—to be able to carry out its responsibilities.

“But today, now, we have a platform that brings us all together, that has committees that are working towards specific mandates that can advance the payment systems space, you know, payment service provider space. So what we really have now is that a major bottleneck has been removed, which is the bottleneck of coordination, collaboration, and joint systems thinking”.

On her part, Foyinsolami Akinjayeju, chief executive officer of Enhancing Financial Inclusion and Advancement (EFInA), said that the inaugural meeting of the Payment Services Providers Committee was to ensure that innovation was not stifled.

She said, “The Payment Services Providers Committee will more importantly, allow for inclusive and sustainable growth through access, expansion, strengthening of trust to ensure that no segments of our economy is left behind”.

Also, Premier Oiwoh, managing director and chief executive, Nigeria Inter Bank Settlement System (NIBSS), lauded the initiative describing it as historic and a win for all Nigerians.

For Jay Alabraba, chairman, Association of Licensed Mobile Payment Operators, the initiative is a good one which will help sustain the nation’s growth through active participation of industry stakeholders.

 

 


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Ghana Makes History as First African Country to Integrate Payment National Identity Card

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Ghana becomes the first African country to integrate payment into its Citizens’ Identity Card, ditching US-based payment giants Visa and Mastercard in Africa.

Ghana Makes History as First African Country to Integrate Payment National Identity Card

The card is now widely accepted in over 190 countries for online, in-store, and ATM use.

It allows for secure purchases, international payments, and offers perks like insurance and emergency assistance.

Ghana Card holders can activate their card using the MyCitizens App or by dialling *402#

Recall that Ghana’s National Identification Authority (NIA),  statutory body mandated to establish a national identification system, first announced in September 2025, that the card would allow users to make use of Automated Teller Machines (ATMs), make payments in stores and online, make international payments with over 200 countries, and access other services such as insurance and emergency assistance.

The NIA’s aim for developing this feature is to bolster financial inclusion within the country.

In Ghana, the credit card penetration rate was forecast at 0.6% in 2024 and was forecast to continuously decrease between 2024 and 2029.

 

 


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