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Telecom

Danbatta Visits ECCs, Tasks Personnel on Commitment to Saving Lives

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Prof. Umar Danbatta, executive vice chairman (EVC) of NCC
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Prof. Umar Danbatta, executive vice chairman (EVC). Nigerian Communications Commission (NCC), has paid a visits to the Emergency Communications Centres (ECC) in Kano and Kaduna.

Danbatta Visits ECCs, Tasks Personnel on Commitment to Saving Lives

Prof. Umar Danbatta, EVC, NCC

This is in a bid to ensure that the toll-free 3-digit National Emergency Number, 112, is being put to effective use in this critical time of Coronavirus pandemic, and national objective of enhancing security of lives and properties.

Danbatta’s visits were informed by his realization that, with Coronavirus spreading across the globe and more people living in isolation, the NCC’s 112 toll-free number could play a crucial role of providing effective alternatives for people to reach out to relevant agencies with a view to securing   help in times of emergency.

During his visits to the two centres, Danbatta had extensive interactions with the personnel on ground, as he asked various questions bordering on the in-coming call traffic volume and how the calls are effectively dispatched to various emergency response agencies (ERA) connected to the centres for prompt response, especially the Nigeria Centre for Disease Control NCDC).

He also took his time to find out if the centres were facing any challenges that needed to be addressed for their optimum efficiencies and effectiveness towards delivering on their mandates.

Prof. Umar Danbatta, at the centre

The EVC urged the personnel on duty at the two ECCs to see their work as national assignments on saving the lives of fellow Nigerians in terms of emergencies.

“As you all area aware, the country in on lockdown in Lagos, Ogun States and FCT, and I will therefore enjoin you to always ensure you don’t miss any call that comes into the centre. You will also be expected to ensure prompt dispatch of calls received to the relevant emergency response agencies,  so that there is no any dereliction of duty that will result in loss of lives and property to our fellow Nigerians, who may even be our close relatives,” Danbatta urged the excited personnel.

Danbatta

Speaking further, the NNC boss advised the personnel to observe sanitary measures like hand washing and social distancing at the centres.

In both Kaduna and Kano centres, the managers told the EVC that they had been receiving coronavirus-related calls.

The personnel also appreciated the visits of the EVC to the centres which they variously described as ‘a morale booster’, ‘a good regulatory oversight’ and ‘an encouragement’ for them to be more committed to their assigned roles at the emergency communications centres.

As NCC project mandated in the Nigerian Communications Act (NCA), 2003, the implementation of the ECC got a boost when Danbatta became the country’s telecoms regulator-in-chief in 2015.

Till date, 18 of the centres have been built and are operational in all 17 states of the Federation and the Federal Capital Territory.

Each of the ECCs is equipped with 11 workstations (10 for call taking and one for the Supervisor); a server system that receives and processes 112-calls from members of the public and then dispatches the calls to the appropriate Agency that has responsibility to attend to the specific emergency.

Prof. Umar Danbatta, going round one of the centres

Facilities in the ECC also include power supply mix consisting of public power supply from the national grid, two (2) units of 100KVA generators; and two (2) units of 20KVA UPS powered by 160 units of 100AH inverter batteries and a 10KVA UPS powered by 16 units of 100AH inverter batteries; and six dispatch workstations for the Response Agencies.

The significance of the ECC project was underscored by President Muhammadu Buhari, on March 19, 2020, when unveiled the 112 National Emergency Number and ECC for the FCT, describing it as a project that will complement the Federal Government’s efforts enhancing the security of lives and property in the country.

Today, states, relevant agencies of governments and individuals Nigerians are making use of the 112 Number to seek help during emergencies, and more importantly, at this critical time when government is working round-the-clock to curtail the spread of  COVID-19 pandemic.

In December last year, the NCC and Danbatta received separate awards of ‘Corporate Social responsibility Award in Security and Emergency Management’ and ‘Nigeria’s Goodwill Ambassador for Security and Emergency Management’ respectively during first-ever Security and Emergency Management Awards (SAEMA 2019) held in Abuja by the Emergency Digest, in conjunction with the Centre for Crisis Communication (CCC).

The Commission also got inducted into the membership of the Forum of Spokespersons of Security and Response Agencies (FOSSRA) in February, 2020, in recognitions of the critical role the ECC is playing in securing safety of lives and properties of Nigerians.

 

 

 


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Telecom

Anambra Cracks Down on Illegal ISPs, Cites Security, Service Concerns

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Anambra State Government has begun a crackdown on illegal Internet Service Providers (ISPs) operating across the state, citing concerns over data breaches, poor service quality, and environmental defacement.

The enforcement, led by the Anambra State Physical Planning Board (ANSPPB) and the Anambra State ICT Agency, follows numerous complaints about unauthorized road excavations and the indiscriminate erection of poles, which deface infrastructure.

Investigations revealed that several ISPs were operating without approval or submitting deployment plans, a violation of regulations governing telecommunications infrastructure.

Authorities stress that the objective is not exclusion but compliance, ensuring only registered ISPs approved by the Nigeria Communications Commission (NCC) operate in the state.

Residents are urged to report unlicensed ISP activities via the dedicated hotline 02014143039.

Speaking on the development, Barr. Chike Maduekwe, Executive Chairman of ANSPPB, said: “This isn’t about shutting anyone out but about ensuring everyone follows the right process. If you want to offer internet services in Anambra, go through the proper channels. We will support those who comply, but we will not tolerate shortcuts.”

Similarly, Chukwuemeka Fred Agbata (CFA), Managing Director/CEO of the Anambra State ICT Agency, emphasized: “The internet is no longer a luxury—it’s a necessity. Governor Soludo has implemented a zero right of way policy to encourage players, but the first step for any ISP must be regulatory approval. The people of Anambra deserve services from providers they can trust.”

The Anambra State Government remains committed to fostering a safe, fair, and well-regulated digital landscape where residents can enjoy secure, high-quality internet services without fear of exploitation.

The enforcement drive signals a new era of accountability in the state’s fast-growing digital space.


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Instagram Unveils Teen Safety Features in Nigeria

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Ibrahim Suleiman, Actor and Architect; Emanuella Samuel, Comedienne/Actress; Titilayo Oyinsan, TV Host & MC and Oluwasola Obagbemi, Head of Communications, Sub-Saharan Africa at Meta
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In a significant step towards enhancing online safety for teenagers, Meta is proud to announce the launch of Teen Accounts on Instagram in Nigeria. This initiative is part of Meta’s broader commitment to ensuring safe, private, and positive online experiences for teens across Africa.

As more Nigerian teens join Instagram, it is crucial to prioritise their safety and privacy. Parents want to feel confident that their teens can use social media to connect with their friends and explore their interests, without having to worry about unsafe or inappropriate experiences.

Teen Accounts were designed to better support parents and give them peace of mind that their teens have the right protections in place.  Teen Accounts have built-in protections that limit who can contact them and the content they see, and we’ll automatically place teens in Nigeria into Teen Accounts, and teens under 16 will need a parent’s permission to change any of these settings to be less strict.

Key protections offered with Teen Accounts include:

  • Private Accounts: Teen accounts are set to private by default and teens under 16 can only change this setting with parental guidance.

  • Messaging Restrictions: Teens can only receive messages from people they are already connected to.

  • Sensitive Content Control: Teen Accounts are automatically set to see less sensitive content in search results and recommended content in Explore, Feed and Reels.

  • Limited Interactions: Teens can only be tagged or mentioned by people they follow, and the strictest anti-bullying feature, Hidden Words, is enabled by default.

  • Time Limit Reminders: Notifications prompt teens to exit the app after 60 minutes of daily usage.

  • Sleep Mode: Enabled from 10 PM to 7 AM, this feature mutes notifications and sends automatic replies to DMs overnight.

“We’re excited to bring these features to Nigeria and help families navigate online spaces safely. Teen Accounts are designed to give parents peace of mind, allowing teens to connect with friends and explore interests without worrying about unsafe experiences,” said Sylvia Musalagani, Safety Policy Manager, Africa, Middle East & Turkey (AMET) at Meta.

Since Meta started reimagining its apps for teens with Teen Accounts globally in September 2024, Meta has enrolled 54 million teens into Teen Accounts on Instagram, with 97% of those aged 13–15 remaining within the strict default protective settings.

While Teen Accounts come with built‑in safety protections, Meta understands many parents want to take a more active role in their teens’ online experiences. With the enhanced supervision tools, parents can:

  • See who their teen has interacted with: While message content remains private, parents can now view a list of people their teen has messaged over the past seven days.

  • Set daily time limits on Instagram: Parents can decide how long their teen can spend on the app each day. Once the limit is reached, Instagram will be inaccessible for the rest of the day.

  • Schedule downtime from Instagram: Parents can block access to Instagram during specific hours, like bedtime, with just a tap.

  • View the topics their teen is exploring: Parents can see which age-appropriate interest areas their teen is choosing to follow and engage with.

“Meta’s new policy aligns with several core priorities outlined in NITDA’s strategic roadmap, particularly concerning data privacy and protection for minors, now under the purview of the Nigerian Data Protection Commission, and child online protection and digital well-being, which we have collaboratively addressed with our sister agency, the Nigerian Communications Commission.

“NITDA has been a strong advocate for child online protection through various initiatives, including national strategies and proposed legislation, such as the Online Harms Protection Bill, which addresses age verification and parental controls.

“This policy reinforces the need for age-appropriate online experiences and promotes digital well-being.” commented, Barr. Emmanuel Edet – Director Regulations and Compliance Department, NITDA

To mark the launch, Meta hosted an exclusive event where parents, content creators, policy stakeholders, media and teens could engage on the available safety features and tools.

Meta remains committed to developing tools, resources and partnerships that protect teens and foster safer online experiences for families in Nigeria.

For more information about Teen Accounts and updates to parental supervision tools, visit here


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Telcos Threaten to Disconnect Banks over Misinformation on New USSD Charges

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Telecommunication companies have threatened to withdraw their Unstructured Supplementary Services Data (USSD), services from banks over what they called misinformation.

Telcos Threaten to Disconnect Banks over Misinformation on New USSD Charges

MTN Nigeria, Airtel, Globacom and 9Mobile- the  telcos disclosed that the banks’ notice to their customers on the new billing system and airtime deductions for USSD services was misleading.

Also, Association of Licensed Telecom Operators of Nigeria (ALTON) also denied that the directive was from the Nigerian Communications Commission (NCC).

USSD is done via shortcodes on mobile phones and allows bank customers to make transactions in places with limited or no internet service.

Recall that banks earlier this week claimed that NCC has directed them to begin charging them from their airtime rather than from customers’ accounts.

The notice from the banks read in part: “In line with the directive of the Nigerian Communications Commission (NCC), please be informed that effective June 3, 2025, charges for USSD banking services will no longer be deducted from your bank account.

“Going forward, these charges will be deducted directly from your mobile airtime balance in accordance with the NCC’s End-User Billing (EUB) model.

“Under this new billing structure, each USSD session will attract a charge of ?6.98 per 120 seconds, which will be billed by your mobile network operator.

“You will receive a consent prompt at the start of each session, and airtime will only be deducted upon your confirmation and availability of the bank to fulfil this service.

“If you do not wish to continue using USSD banking under this new model, you may choose to discontinue use of the USSD channel.”

Reacting, ALTON, umbrella body of telecom operators in Nigeria, said the banks’ notice is a gross misinformation deliberately hatched to suit their selfish interests.

Hence they threatened to withdraw network support to the banks’ USSD services.

Engr Gbenga Adebayo, chairman of ALTON  told Vanguard: ” I don’t understand why the banks are twisting agreements and distorting information just to favour their selfish interests. In the first place, the information wasn’t a directive from the NCC but a joint regulatory agreement between the NCC and the Central Bank of Nigeria, CBN witnessed by the telcos and the banks. The agreement was that if the banks finally cleared all USSD debts owed to the telcos by June 2, 2025, they are free to migrate to the end-user billing method, so long as the model of migration is transparent and agreed upon by the telcos.

“The reason for that clause was because the telcos insisted that the process of migration is such that will not allow a customer to be billed twice; in other words, that a subscriber would not have his airtime deducted and also have his or her money deducted for same services from his or her bank account.

” As we speak, some of the banks have cleared their debts, but the majority are yet to do so. So, even if all the modalities of migrating to end-user billing have been perfectly carried out, the implementation cannot even begin because the banks are yet to clear the USSD debt owed to the telcos.

“Our position now is that if that is the way the banks want to treat the agreement, we may withdraw support for their USSD services. It is not a must-have. They can do without it. But, they should clear the debts as agreed,” he added.

 


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