E-Business
Datatex Announces New Version of ‘AMETHYST2’ Software

Datatex, the leader in innovative telephony software solutions, recently announced the official release of a fully re-engineered version of AMETHYST, its exceedingly popular, industry leading, web-based telephone call recording system and quality management software.
“The original AMETHYST which we developed 15 years ago, remains without question, a really solid software solution, but the reality is that there are only so many upgrades you can do – especially in a 15 year time frame,” Johan Landman Datatex CEO.
“Technology and needs have changed quite dramatically and we recognised that the time had come to essentially start afresh and create a completely new version of our software. The new version, AMETHYST2, builds on the already powerful capabilities of the original AMETHYST, while making sure that we fully capitalise on the capabilities that more modern technology offers.”
Re-designed from scratch. More features, improved functionality.
In 2015, Datatex embarked upon re-creating AMETHYST from the ground up. After two years of careful planning, programming and rigorous testing by their own team of programmers – the result is a more modern, flexible Call Recording and Quality Management platform.
“For example, we’re now offering unlimited supervisor licences which are free, while we’ve built in functions that allow for extensive group structures and access control. The way that the original AMETHYST had been developed was somewhat more restrictive. We’re now able to accommodate much more of what we know our clients need.” said Landman.
So with AMETHYST2, companies and users alike can look forward to a wide range of incredible new features that improve workflow and overall management.
Company decision makers in particular, will be pleased with key operational improvements which include the fact that AMETHYST2 is now a 64bit application. This allows for greater processing speeds. The software also provides for more efficient and cost effective scalability, and an even greater standard of reliability and redundancy.
A modern call recording and quality management solution for today’s workplace.
Many businesses today who are reliant on technology to operate, need 3 key features to remain efficient and competitive – Security, Mobility and Scalability. AMETHYST2 enables all these essentials and more, which is why it’s definitely a winning solution for both multi-office and international companies.
Landman said that Datatex recognised that they had to get rid of any limitations from the old software. “We needed to make sure that AMETHYST2 not only works seamlessly with the technology that companies use today, but we needed to also make the software easier to use and more intuitive.”
AMEHTYST2 is geared for speed, ease of use and efficiency. New features such as its fully integrated communication records which link all modes of communication such as email, call recordings and chat to one agent, make agent management more streamlined.
Reporting has received a serious overhaul and users can now look forward to extensive and detailed statistical data and reports, which can be scheduled for automatic distribution to the appropriate team members.
The upgrades within AMETHYST2 are extensive and as Landman says “Everyone that has used AMETHYST, will experience a big difference between the two versions.”
Companies familiar with Datatex can rest assured that with new protocols and settings, AMETHYST2 remains fully compliant with POPI, FICA, FAIS, SOX, PCI, NCA and PCA.
E-Business
Google Announces $37m Funding in Africa

Google has outlined a wave of AI support across Africa, representing $37 million in cumulative funding — including previously committed but unannounced funding — to research, talent development, and infrastructure.
The funding package includes funding and partnerships that aim to strengthen AI research, support African languages, improve food systems, expand digital skills, and build research capacity.
The AI Collaborative for Food Security, a multi-partner initiative launched with $25 million in funding from Google.org will bring together researchers, and nonprofit organizations to co-develop AI tools for early hunger forecasting, crop resilience, and tailored guidance for smallholder farmers.
The goal is to help make food systems across Africa more adaptive, equitable, and resilient in the face of increasing climate and economic shocks.
Google also announced $3 million in funding to the Masakhane Research Foundation, the open research collective advancing AI tools in over 40 African languages.
The funding will support the development of high-quality datasets, machine translation models, and speech tools that make digital content more accessible to millions of Africans in their native languages.
To further empower innovation, Google is launching a catalytic funding initiative to support AI-driven startups tackling real-world challenges.
This platform will combine philanthropic capital, venture investment, and Google’s technical expertise to help more than 100 early-stage ventures scale AI-based solutions in agriculture, healthcare, education, and other vital sectors.
Startups will also receive mentorship, access to tools, and technical guidance to support responsible development.
Africa’s AI talent is growing rapidly, but the infrastructure to support it must grow in tandem.
That’s why a cornerstone of this announcement is the launch of the AI Community Center in Accra — a first-of-its-kind space for AI learning, experimentation, and collaboration in Africa.
The Center will host training sessions, community events, and workshops focused on responsible AI development. Its programming will span four pillars: AI literacy, community technology, social impact, and arts and culture — providing a platform for a diverse ecosystem of developers, students, and creators to engage with AI in ways that are grounded in African priorities.
To help meet the rising demand for AI and digital skills, Google is rolling out 100,000 Google Career Certificate scholarships for students in higher learning institutions across Ghana.
These fully funded, self-paced programs will focus on AI Essentials, Prompting Essentials, and other high-growth fields like IT Support, Data Analytics, and Cybersecurity — enabling more learners to access job-ready training and build careers in AI and the digital economy.
Beyond Ghana, Google.org is committing an additional $7 million to support AI education across Nigeria, Kenya, South Africa, and Ghana.
The funding will support academic institutions and nonprofits building localized AI curricula, online safety training, and cybersecurity programs.
Additionally, two new $1 million grants from Google.org aim to bolster AI research capacity across the continent.
One grant goes to the African Institute for Data Science and Artificial Intelligence (AfriDSAI) at the University of Pretoria to support applied AI research and training.
The other supports the Wits Machine Intelligence and Neural Discovery (MIND) Institute in South Africa, which will fund MSc and PhD students to conduct foundational AI research and help shape Africa’s role in the global AI landscape.
Speaking about the announcements, James Manyika, senior vice president for Research, Labs, and Technology & Society at Google, said: “Africa is home to some of the most important and inspiring work in AI today. We are committed to supporting the next wave of innovation through long-term investment, local partnerships, and platforms that help researchers and entrepreneurs build solutions that matter.”
Yossi Matias, vice president of Engineering and Research at Google, added: “This new wave of support reflects our belief in the talent, creativity, and ingenuity across the continent. By building with local communities and institutions, we’re supporting solutions that are rooted in Africa’s realities and built for global impact.”
E-Business
How High the Risk of a Cyber Incident in Your Organisation

One of the core reasons why businesses remain vulnerable to cyberthreats is that they underestimate their risk or overestimate the strength of their existing defences.
According to a recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, 52,1% of professionals surveyed in the Middle East, Turkiye and Africa (META) region, whose work requires the use of computers, asses the risk of a cybersecurity incident happening to their company as quite possible.
Commenting on the probable consequences of a cybersecurity incident, 55,6% of employees surveyed supposed that it might seriously affect the company. This understanding of risks comes not only from general cybersecurity awareness, but also from knowledge about cyber incidents in their organisations: 31,8% of respondents acknowledged such incidents happened in the past 12-months, while an additional 26,2% said they have heard about these incidents from colleagues.
Organisations nowadays face a variety of cyberthreats ranging from phishing and business email compromise to ransomware and advanced persistent threats.
In a lot of these attacks, the entry point into the organisation’s network is via a human mistake, and it is for that reason attackers actively employ social engineering techniques and AI tools to make their efforts more effective.
The survey shows that the majority of respondents understand that cybersecurity is an issue that should be considered by the IT department, while 23,9% also mentioned top level executives and 15,9% cited legal and financial employees as core groups within the business who should keep cybersecurity issues in mind. Only 30,6% of employees surveyed viewed cybersecurity as an issue that should be considered by all employees across the entire business.
“In today’s digital landscape, cybersecurity is a collective responsibility that extends beyond the IT department. Every employee should remain vigilant against evolving threats.
“Regular cybersecurity training, use of relevant IT solutions, well-defined policies and an incident response plan are essential pillars of organisational cyber resilience. When every team member is informed and prepared, the organisation stands stronger against cyber threats,” says Brandon Muller, Technical Expert for the MEA region at Kaspersky.
E-Business
UAC Acquires ChivitaHollandia from Coca-Cola in Strategic Move to Expand Food & Beverage Leadership in Nigeria

The Coca-Cola Company has entered into an agreement to sell Chivita|Hollandia (CHI Limited) to UAC of Nigeria PLC (UAC).
Chivita|Hollandia (CHI Limited) is a leading food and beverage player in Nigeria, with a portfolio across value-added dairy products, juices, nectars, still drinks, and snacks.
The Hollandia brand is the market leader in evaporated milk and drinking yoghurt, while the Chivita brand is the market leader in fruit juice.
This transaction, which is subject to regulatory approval, further supports The Coca-Cola Company’s strategy to operate a flexible and asset-light model and focus on brands that have the greatest potential to scale.
The Coca-Cola system recently announced it will invest $1 billion in Nigeria over five years and remains committed to these investments, provided a predictable and enabling environment is in place.
This investment underscores the importance of Africa as a long-term growth opportunity for the Coca-Cola system.
UAC is a holding company focused on domestic manufacturing, marketing, and distribution of leading consumer brands in Africa. The company operates nine manufacturing facilities and several logistics and distribution hubs across Nigeria, with 5,000 employees.
Fola Aiyesimoju, group managing director of UAC, said: “As a company with a strong presence in Africa, we are deeply committed to the continent’s growth. We are pleased to announce the acquisition of Chivita|Hollandia (CHI Limited), a leading dairy and juice business in the region.
“This acquisition presents significant potential to build on Chivita|Hollandia’s (CHI Limited’s) legacy of excellence and innovation. I would like to thank the management and staff of Chivita|Hollandia (CHI Limited) and look forward to working with the team to support the next phase of growth.”
Eelco Weber, managing director of Chivita|Hollandia (CHI Limited), said the business has made significant progress over the past few years, with the Chivita and Hollandia brands becoming clear leaders in their categories.
“I would like to thank our over 5,000 employees for their hard work and dedication in bringing our business forward and earning us recognition as a Gold-rated Great Place to Work,” Weber said.
The management team, including Weber, are confident in the company’s growth prospects. “We see a bright future for Chivita|Hollandia (CHI Limited),” Weber said. “With the strength of our team, coupled with the dedication of UAC, there will be exciting opportunities for further growth.”
Citi served as exclusive financial advisor to The Coca-Cola Company, with McDermott Will & Emery acting as legal advisor. Fasken Martineau LLP and Templars Law served as legal advisors to UAC.
- Telecom2 days ago
Glo Boosts Network Capacity for Enhanced Customer Experience
- News2 days ago
Transcorp Power Posts Strong Half-Year Profit, Declares ₦11.25Bn Dividend
- E-Financial2 days ago
FG Asks Banks to Report Individuals with N25m Monthly Transactions to FIRS
- Telecom2 days ago
NIMC Warns Nigerians Against Selling NIN Data Amid Rising Identity Fraud
- Telecom2 days ago
MTN’s Uto Ukpanah Becomes 30th ICSAN President, Reinforcing Female Leadership in Governance
- E-Business2 days ago
Temu Joins INTA to Combat Counterfeits and Elevate IP Standards Worldwide
- News2 days ago
InfraCredit, AMDA Sign Partnership to Unlock Local Financing for Africa’s Mini-grid Sector
- General News2 days ago
FG Collaborates with China to Digitalize Customs