E-Business
Dell Predicts More Data, More Clouds, More IT Demands in 2019

Chief Technology Officers may arguably have the coolest job in their organizations – while we ultimately wear many hats, one of those is the role of anticipating how the next big breakthroughs in technology will reveal new opportunities for our customers.
There’s been no shortage of technology innovation over the course of the last year, with AI and Machine Learning, 5G, Cloud, Augmented and Virtual Reality, and Blockchain at the forefront of a lot of the conversations within our own teams and with our customers.
It’s an exciting time for technology enthusiasts but the real question is – what does this mean for us and our customers and how do we prepare them to be able to take advantage? The short answer…it means digital transformation is critical to take advantage of all the data capital available during the Data Era.
With the arrival of 2019, we’re incredibly excited about what the next 12 months will bring, as we plan for what’s to come even farther in the future… think 2030. Dell Technologies has released its 2019 predictions for the year. Here we’ll dissect the implications of this latest technology innovation a bit further as it relates to the year ahead.
With data growing at the edge and the need for real-time powerful compute at scale to support AI and Machine Learning workloads, the data center is officially becoming distributed. Multi and hybrid cloud adoption models will further evolve and place cloud computing capabilities at every layer of the data journey to address the unique needs inherent at each layer.
This shift closer to the edge will support analytics and data management outside of the core as an extension of on-premise cloud. Look for a combination of public, private and hybrid to become the new normal that will make multi-tier clouds a reality but now being distributed widely from huge public data centers to dedicated optimized enterprise data centers to real time edge clouds all the way to more intelligent end devices integrated into this multi-tier multi cloud IT model.
AI and ML applications will enhance and transform the user experience by reducing both technology and human complexity. The line between human and machine tasks will change and more of the thinking tasks of every business and system will be driven by machine intelligence.
AI and ML will continue to leverage the influx of data to drive greater efficiencies and insights that will optimize both the apps and devices we use every day. PCs will be able to predict power consumption needs based on usage patterns while apps will continue to learn from user preferences and behaviors to deliver more personalized experiences.
Even large-scale enterprise systems will use AI and ML to drive greater automation and intelligence, making it easier for humans to gather insights or make strategic decisions based on data as we move from peta-scale to exa-scale to zeta-scale. Gartner estimates that in 2021, AI augmentation will generate $2.9 trillion in business value and recover 6.2 billion hours of worker productivity
5G is undoubtedly being covered in many predictions for 2019, but what may not be obvious is how it’s driving the need for software-defined IT strategies more than ever before. 5G requires a software-defined network and new distributed compute models.
These will ultimately need to be supported by a full software-defined data center stack to ensure all that data can move at speed and scale, while being managed, analyzed, stored and protected.
Organizations will need the ability to manage 5G infrastructures with ease and with the dexterity to quickly apply new software code and APIs as needed. Automation and intelligence will be critical, and this is where software-defined shines with scalable NVMe fabrics and SD-WAN.
Further, 5G’s low-latency, high-bandwidth data will bring more powerful visual experiences to bear across AR, VR, gaming and mobile apps for IoT…driving an increased demand for content at the edge. We’ll see a migration to progressive Web apps that are OS and device-agnostic to bring all those high-def experiences to more people in more places.
Leaps in Augmented and Virtual Reality (AR/VR) have been made over the course of 2018 to create more immersive, enhanced visual experiences – and as a result, we’ll see increased adoption in the workplace during 2019.
On-site training opportunities and the ability to access data in real-time at the edge will not only fill a skills gap across certain trades and industries, but also give the workforce even more freedom to do their best work untethered from the workplace. Further, employees will be able to collaborate and create in real-time through AR and VR experiences – bringing everyone into one virtual environment as if they’re all physically working together.
The biggest enabling trend for AR/VR will not be the user interface, but the advances in data center and cloud infrastructures to provide the data fuel, processing capacity and performance needed to make AR/VR a fully immersive experience.
This will signal a shift in thinking from AR/VR as a standalone experience but rather it will now be seen as a presentation interface of the advanced capabilities of the modern data center’s AI driven insight and expanding data pools.
While the notion of working from 9-5 has long evaporated in a world where connectivity and productivity are possible from even the most remote locations, the calendar invite still rules where and when we get together.
But that’s all changing as we have the ability to quickly grab a colleague based overseas through new collaboration tools that allow us to make video calls and share files in real time. 2019 will advance collaboration as more enterprises adopt web-based collaboration tools, and device technologies takes advantage of advances in wi-fi connectivity and compute power to get more done, better, faster – together.
Blockchain continues to create buzz across the technology sector as organizations continue to look at how it can benefit their business — many will continue to evaluate whether it’s valuable to adopt today, and whether it will add security and trust in their supply chain or across financial transactions.
2019 will be a formative year for practical implementation of blockchain, as organizations work to understand if it’s right for them right now, and if they have the right infrastructure, systems and services to support it.
We are now maturing to understand that distributed ledgers are a useful tool where issues of distributed trust and data immutability are critical. This will result in more targeted and useful applications of this new technology.
There is no doubt 2019 will be an exciting year for technology enthusiasts and consumers alike as we lean into the Data Era. Be sure to follow our Luminaries in Innovation blog as we continue explore where technology will take us in 2019 and beyond.
E-Business
Kaspersky Discovers Vulnerability in Qualcomm Snapdragon Chips that can Lead to Data Loss & Device Compromise

Kaspersky ICS CERT discovered a hardware-level vulnerability affecting Qualcomm chipsets that are widely used in a range of consumer and industrial devices, including smartphones and tablets, car components, IoT devices and more.

The vulnerability resides in the BootROM – firmware embedded at the hardware level. Attackers could potentially get access to any data stored on the device or device sensors like camera and microphone, implement complicated attack scenarios and in some circumstances get full control of the device. The results of the research were presented at Black Hat Asia 2026.
The vulnerability affects Qualcomm MDM9x07, MDM9x45, MDM9x65, MSM8909, MSM8916, MSM8952 and SDX50 series and was reported to Qualcomm in March 2025. Qualcomm formally acknowledged the vulnerability in April 2025. It has been assigned a CVE-2026-25262. Other Qualcomm-based chips may be affected as well.
Kaspersky researchers explored the Sahara protocol, a low-level communication system used when a Qualcomm chip enters Emergency Download Mode (EDL) – a special recovery mode designed for repairing or restoring smartphones or other devices. Sahara acts as the first step that allows a computer to connect to the device and load software before the operating system on the device starts.
Kaspersky demonstrated that a security flaw in this process could allow an attacker with physical access to the target device to bypass key security protections in the chip, compromise the secure boot chain and, in some cases, deploy malicious applications and backdoors to the chip’s Application Processor, thus fully compromising the entire device.
For example, in cases when the target device is a smartphone or a tablet, the attacker can potentially get access to entered user passwords, and subsequently this opens further access to multiple types of sensitive user data, such as files, contacts, location, access to the devices’ camera and microphone, etc.
A potential attacker only needs a few minutes of physical access to a device to compromise it. Therefore, if a smartphone has been sent for repair or left unattended for a short time, one can no longer be sure it is not infected. Researchers warn that the threat extends beyond end-user scenarios to include potential compromise during the supply chain phase.
“Vulnerabilities like this may allow attackers to deploy malware that is difficult to detect and remove. In practice, this could enable covert data collection or influence device behaviour over extended periods of time.
“While a reboot might seem like an effective way to remove such malware, it cannot always be relied upon: compromised systems may simulate a reboot without actually resetting. In such cases, only a complete loss of power – including battery depletion – guarantees a clean restart,” comments Sergey Anufrienko, security expert at Kaspersky ICS CERT.
Kaspersky advises organisations and individual users to exercise strict physical security control over devices including at the supply, maintenance and decommissioning phases. A reboot of the device by cutting off the power supply to the affected chip (if available) or full battery discharge may help to get rid of the malware if it was installed.
E-Business
Survey Shows Gaps in Cybersecurity Policies and Employee Commitment Leave Organisations Vulnerable

A recent Kaspersky survey entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, showed that 39% of professionals in the Middle East, Turkiye and Africa (META) region, consider cybersecurity rules in their company to be excessive or not fully appropriate.

While 7% noted that their organisations do not have cybersecurity rules or that they are not aware of them. These results show a disconnect between corporate cybersecurity policies and employee commitment to these rules, underscoring the risks associated with shadow IT and unmanaged device usage in the workplace.
Shadow IT is defined as the use of unauthorised software, devices, or services without IT oversight, and it has evolved into a critical business risk. While often driven by employee productivity needs, it creates blind spots for IT departments.
The rise of hybrid work environments, increased reliance on cloud-based tools and the spread of AI tools have accelerated this trend. Without robust cybersecurity management and oversight, organisations face heightened exposure to ransomware attacks, data leaks, and regulatory penalties.
19% of survey respondents in the META region said there are no policies regarding the use of non-corporate devices in their company. 35% of employees admitted that they can use their own devices to access business information, provided they have some type of cybersecurity protection, even consumer-grade software.
On the positive side, 21% said they can use their own device, but these must first pass more stringent corporate IT security checks; while 25% of respondents indicated that only devices provided by the IT function can be used for work purposes.
The situation is significantly better with permissions for employees to install software on corporate devices without IT department’s approval. 50% reported that only IT specialists in their company are allowed to install software, while in 31% of organisations only top management or designated users can do so. 11% of employees can install software that is approved by the IT team. However, 8% of respondents said that all users can install any software they need without IT agreement in their organisation.
At the same time 21% of professionals surveyed acknowledged that within the past year they installed software on their work devices without IT supervision. That highlights a persistent shadow IT challenge that continues to expose organisations to security vulnerabilities, compliance risks, and data breaches.
“Shadow IT is now a mainstream operational risk. When one in five employees installs software without IT oversight, it signals a policy gap. Many organisations already have security policies in place, but employee perception must also be considered.
Organisations should move beyond restrictive controls and instead implement intelligent, user-centric cybersecurity strategies that combine strategies that integrate technology with employee awareness and responsible use,” said Toufic Derbass, Managing Director for the META region at Kaspersky.
E-Business
Microsoft Faces £1.7Bn Cloud Lawsuit in UK over Alleged Market Abuse

Microsoft is facing a £1.7 billion ($2.3 billion) class action lawsuit in the United Kingdom over allegations that it abused its dominant market position in cloud computing.

Microsoft
The case, filed before the Competition Appeal Tribunal, was brought by Maria Luisa Stasi on behalf of about 59,000 British businesses and organisations. It alleges that Microsoft unfairly imposed higher costs on customers running its Windows Server software on rival cloud platforms.
Stasi said the company’s practices have had a significant financial impact on both public and private sector organisations over several years.
In allowing the case to proceed, the tribunal ruled that it has a “reasonable prospect of success.” The judges noted that Microsoft is alleged to have abused its dominance in the paid server operating system market to undermine competition in the cloud services space.
If the claim succeeds, compensation for affected organisations is estimated to range between £1.7 billion and £2.1 billion.
Microsoft has rejected the allegations and confirmed it will appeal the ruling. A company spokesperson said the decision does not represent a final judgment on the claims and that it disputes the substance of the case.
The lawsuit comes as regulators in the UK and the European Union intensify scrutiny of Microsoft’s cloud business practices. UK authorities are currently assessing whether the company should be designated as having “strategic market status,” a move that would subject it to stricter competition rules.
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