E-Financial
Deloitte Mobile Tax Calculator Can Inject $3Bn in Economy

Findings by Akintola Williams Deloitte of the Nigerian tax system has showed that, there is a significant amount of reluctance by individuals and small and medium enterprises (SMEs) to pay taxes due mainly to lack of understanding of how the tax liability is derived.
This has also prompted the development of Nigeria Income Tax Calculator (NITC), a mobile (online & offline), tax application targeted at closing the information gap.
It also aims to place basic key information into the hands of the taxpayer.
Tawanda Gumbo, Transitional Leader, Akintola Williams Deloitte, said that apart from taxpayers as the single most significant group of stakeholders in the Nigerian tax system, the National Tax Policy (NTP) encourages the development of structures, platforms, tools and/or applications that can enhance and simplify compliance for taxpayers.
He told Nigeria CommunicationsWeek that, “The application will significantly empower the average individual and foster a greater level of understanding of how this key area of their expenditure is arrived at.
“Empowerment also arms the taxpayer with the ability to plan and challenge others who administer the Tax Act and so should create a greater level of acceptance of the citizens’ obligation to taxes which is currently not the case”.
In terms of future (policy changes), he said, “We have a dedicated IT Team who are readily available to update the application as needed. The users will be prompted by Google play store to update the NITC application similar to the way they update their other applications, whenever there is an update available. In other words the configuration is set at the international standard of applications and is robust in its construction to keep up with new changes to the Act locally.
Gumbo added that based on findings, users can make savings by currently calculating their income taxes.
“Certainly, it is key to consider that the majority of phone users have mobile data available for their use, so downloading the NITC application will not result in any additional cost. What is important to note is that the application is free and small in size. It will consume very little data at the point of download and requires no data for regular use and will take up very little memory space. The biggest benefit is that if you consider that Tax is a key area in which experts are normally used and yet, the application packages expert advice online for free to culminate in the accurate calculation of a key liability, then that is a great benefit in time and cost for all taxpayers”
The NITC application, Nigeria CommunicationsWeek investigations show, pertains to the personal income tax Act 2011 (PITA) only.
In other words, it does not relate to other taxes such as companies income tax, value added tax and capital gains tax, to mention a few.
Confirming this, Gumbo said, “As you are aware, the application of PITA is the same nationwide and not State specific. Hence, a user in Port Harcourt will find it as useful as a user in Lagos or Sokoto States. Our platform was therefore targeted at the national level and does not cover aspects of Tax that have many state based variables in the calculation, so yes we did consider these aspects”.
He added that at Deloitte, innovation is a key principle, “we continually find new ways of doing things and strive to add value not only to our clients but to our business environment.
“We continually seek to make an impact that matters and Deloitte Nigeria has over the years been at the forefront of innovations of this nature. This is just a tip of the iceberg and we suggest you stay up to date as we have a few more surprises of the same genre lined up”.
E-Financial
SEC Begins Full e-Registration for Capital Market Operators

Securities and Exchange Commission (SEC) has commenced the implementation of a fully electronic registration system for capital market operators, marking a major milestone in its digital transformation drive aimed at improving regulatory efficiency, reducing processing time and strengthening oversight of Nigeria’s capital market.

The new electronic registration (e-Registration) platform, deployed through the Commission’s ePortal, allows designated regulatory services to be completed entirely online, eliminating manual processes for services covered in the current phase.
The initiative comes as the SEC intensifies reforms to modernise the Nigerian capital market, enhance the ease of doing business and leverage technology to improve service delivery to market participants.
In a statement issued on Wednesday, the Commission said Capital Market Operators (CMOs) can now complete designated post-registration processes electronically, from application submission and regulatory review to approvals and the communication of regulatory decisions.
According to the regulator, the platform is designed to simplify interactions between operators and the Commission, reduce administrative bottlenecks, shorten processing timelines and give applicants real-time visibility into the status of their applications.
The SEC said the transition to a fully digital registration process would also improve operational efficiency by introducing standardised workflows, electronic documentation, secure digital record management and stronger audit trails, while enhancing regulatory oversight.
“The new platform represents a major step towards creating a seamless digital regulatory ecosystem that enhances operational efficiency while strengthening regulatory effectiveness,” the Commission stated.
Beyond improving efficiency, the regulator said the platform would reinforce the integrity of regulatory processes by minimising delays associated with paper-based documentation and improving the quality of regulatory data used for supervision and decision-making.
It added that the digital system would provide a stronger foundation for regulatory analytics and future technology-driven innovations aimed at enhancing market oversight.
The Commission explained that the implementation is being rolled out in phases to ensure a smooth transition for market participants while safeguarding the stability and integrity of regulatory processes.
For now, the e-Registration platform is limited to post-registration services for existing Capital Market Operators.
entrants seeking registration in the Nigerian capital market are not yet covered under the current phase, adding that electronic processing for new registrations will be introduced at a later date.
The Commission urged all licensed operators to familiarise themselves with the new platform and comply with implementation timelines to ensure a seamless migration to the digital system.
The latest move forms part of the SEC’s broader reform agenda to modernise market infrastructure, improve transparency and strengthen investor confidence as Nigeria seeks to deepen its capital market and enhance its competitiveness in the global financial system.
Market observers believe the digital registration initiative is expected to reduce compliance costs, improve regulatory turnaround time and support a more efficient operating environment for licensed operators, while reinforcing the Commission’s push towards a technology-driven capital market ecosystem.
E-Financial
Elon Musk Launches Invite-only X Money with Visa Debit Card

Elon Musk’s social media company X, formerly known as Twitter, launched its own bank account-like product where users can send money to one another.

The service, known as X Money, is not a new bank.
X Money is using technology and banking services provided by Cross River Bank, and branding that backbone as X Money.
It is common for new financial companies to use a traditional bank’s backbone to launch its services, as chartering a new bank is a timely and costly process.
Currently X Money is invite only, and users will receive a “X”-branded Visa debit card that is useable at any ATM.
Users of X will be able to send money to other X users in real-time, the company said. Invitations are only available to X’s paying members presently
In order to attract customers, X Money is offering a 6% yield on deposits and 3% cashback on eligible purchases.
In order to earn the 6% yield, a customer would need to deposit at least $1,000 into an account.
Customers would also have to be signed up for X’s premium services, which is at least $8 a month. It would require at least a deposit of $1,600 in order to cover X’s premium services cost.
Musk has long talked about turning X into an “everything app” that would include financial services.
Musk has his origins in financial services, creating one of the first online banks under the brand X.com. That company was later bought and merged into what is now known as PayPal.
It’s still early for X Money, but the company is entering into a competitive market, dominated by PayPal’s Venmo money transfer service and other peer-to-peer money transfer services like Zelle and Cash App.
E-Financial
CBN Fines Banks N430m for Ignoring Customers’ Complaints

Central Bank of Nigeria (CBN) imposed N430 million in penalties on financial institutions in 2025 over delays in resolving customer complaints and failure to comply with its directives, underscoring a tougher regulatory stance on consumer protection in the banking sector.

The sanctions were disclosed in the apex bank’s 2025 Annual Report, which showed that 21 penalties worth N430 million were imposed on financial institutions during the review period for infractions linked to complaints management.
According to Nairametrics, the report stated that the affected institutions were sanctioned for “delays in resolving customer complaints to failure to comply with the Bank’s directives.”
The report read, “the Bank imposed 21 penalties on financial institutions to the tune of N430.00 million, for infractions ranging from delays in resolving customer complaints to failure to comply with the Bank’s directives.”
The latest enforcement action comes as the CBN recorded a rise in the number of complaints lodged by users of financial services, suggesting greater reliance on the regulator’s consumer protection framework.
According to the report, the CBN received 23,129 complaints from consumers of financial services in 2025, representing a 10.53% increase from the 20,925 complaints recorded in 2024.
The apex bank attributed the increase to growing public awareness and stronger confidence in its complaint resolution process rather than a deterioration in banking services.
The report stated, “The Bank received a total of 23,129 complaints from consumers of financial services in 2025, a rise of 10.53%, above the 20,925 in 2024. The trend reflected increased awareness and improved confidence in the Bank’s consumer complaint resolution process.”
It added that 18,824 complaints were successfully resolved during the year, representing a 9.36% increase from the 17,213 complaints resolved in 2024.
The report also showed a sharp increase in the value of claims handled by the regulator.
Claims denominated in local currency rose to N40.61 billion in 2025 from N17.13 billion a year earlier, while foreign currency claims climbed to $344.2 million from $1.06 million.
consumers recovered N19.12 billion and $329.3 million in refunds during the year, compared with N9.66 billion and $0.67 million refunded in 2024.
Beyond the N430 million sanctions relating to customer complaints, the CBN disclosed that it imposed another 11 penalties worth N1.26 billion on financial institutions for regulatory breaches and failure to respond to regulatory queries.
The report indicates that complaints management formed part of a wider overhaul of the CBN’s supervisory and market conduct framework in 2025.
In 2022, the CBN issued a guide on how aggrieved customers can complain about financial institutions such as commercial banks.
The regulator established a dedicated Compliance Department to strengthen oversight of financial crime, market conduct, complaints management, advertising standards, cybersecurity, data protection and corporate governance across CBN-regulated institutions.
Olayemi Cardoso, governor, CBN, recently said that the CBN and deposit money banks are reviewing excessive transaction alerts and customer charges amid complaints from bank users over confusing debit notifications and deductions.
Cardoso said the apex bank had set up a quarterly engagement structure involving its consumer protection team, deposit money banks and the top 10 microfinance banks to address unresolved customer complaints.
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