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Demystifying ePayments: How Policies and Regulations Can Make Them Work for Everyone

By Abang Emenyi, Head, Growth & Marketing, OnePipe
The sights and sounds of a bustling local market in Lagos on a busy Saturday are something to behold. Traders energetically marketing their goods, buyers engaging in spirited negotiations over prices, money exchanging hands in quick succession – it’s a vibrant tapestry of entrepreneurship. Yet, within this lively picture lies an untapped transformative opportunity: electronic payments (ePayments).
In the modern digital age, ePayments have the potential to reshape these scenes, imbuing them with a level of efficiency, safety, and speed that cash transactions simply cannot match. But the journey to this promising digital landscape is not without its hurdles. To make ePayments work for everyone – the users, businesses, and merchants – an intricate framework of sound policies and regulations is needed.
One of the critical aspects of this regulatory framework is financial inclusion. The digital transformation should not cater only to the privileged few but must be accessible to everyone, irrespective of their location or financial standing.
So, the narrative of financial inclusion must shift from being a mere goal to a critical policy requirement. This involves policies that promote digital literacy, ensure investments in digital infrastructure across urban and rural areas, and encourage businesses to adopt ePayments.
Interoperability is another essential component of a robust ePayment system. The seamless interaction between different payment systems maximizes the convenience of ePayments. Hence, regulations promoting interoperability, such as open banking policies, are crucial.
These ensure that regardless of a user’s location or preferred payment service, their transactions can be processed smoothly and efficiently.
Then there’s the significant matter of cybersecurity. As we embrace digital technologies, we must also acknowledge the reality of cyber threats. These threats pose considerable risks to ePayments due to the sensitive nature of financial information.
Addressing these risks requires robust cybersecurity regulations that offer clear guidelines to financial institutions and fintech companies for securing their platforms. Such regulations are key to safeguarding users’ funds and personal data, and in turn, fostering trust in ePayment systems.
However, these regulations and policies must be born out of consultations with all stakeholders – users, businesses, and merchants. This inclusivity in policy-making ensures that the resulting regulations are not only robust but also practical and sensitive to the unique needs of the Nigerian market.
It’s also crucial to remember that drafting policies is just the first step; effective enforcement is equally important. Regulators must have both the capacity and the resolve to enforce these policies.
They need to monitor compliance by financial institutions and fintech companies, and any non-compliance needs to be addressed promptly and firmly.
ePayments, in the grand scheme of things, can ignite a financial revolution in Nigeria. They can stimulate economic activity, foster financial inclusion, and revolutionize the way we transact.
However, to unlock this potential, we need comprehensive, thoughtful, and inclusive regulation. With the right policies in place, ePayments can become a win-win solution for all stakeholders, transforming Nigeria’s financial landscape and propelling the nation towards a prosperous future.
This is our golden opportunity to shape the future of finance in Nigeria, and with meticulous planning and execution, we can ensure that ePayments truly work for everyone.
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Governor Hyacinth Alia Named Among Nigeria’s Top 50 Digital Economy MVPs for 2025

Benue State Governor, Rev. Fr. Dr. Hyacinth Iormem Alia, has been named among the “50 Most Valuable Personalities (50MVPs) in Nigeria’s Digital Economy 2025,” a prestigious recognition celebrating visionary leadership in technology-driven governance.
Governor Alia’s administration has prioritized digital inclusion and ICT development, introducing groundbreaking initiatives that position Benue State at the forefront of Nigeria’s digital economy. Under his leadership, the government has established three key institutions: the Ministry of Communications, Innovation & Digital Economy, the Benue State Digital Infrastructure Company (BDIC), and the Benue State Digital Infrastructure Services Management and Enforcement Agency (BENDISMEA).
Since assuming office, Alia has launched several digital initiatives, including training over 40,000 civil servants in e-governance tools and equipping 10,000 youths with digital skills. Additionally, the government has set up 276 e-commerce hubs across council wards to support local businesses and young entrepreneurs.
The BDIC, a core driver of Benue’s tech transformation, has spearheaded projects in digital financial inclusion, AI education, and broadband expansion. The state has also partnered with the Digital Bridge Institute (DBI) to establish digital training hubs in all local government areas, targeting 23,000 trainees annually.
Alia’s recognition as one of Nigeria’s top digital leaders will be formalized at the West Africa Convergence Conference (WACC) 2025, scheduled for May 22 at The Colosseum, Lagos. The annual event, organized by Knowhow Media, brings together policymakers and innovators shaping Nigeria’s digital future.
Speaking on the selection process, Dr. Sola Afolabi, Chairman of the 2025 Nomination Committee, praised Alia’s contribution, describing his digital initiatives as “transformational steps that set the benchmark for technology-driven governance.”
Previous editions of the 50MVPs in Nigeria’s Digital Economy have honored notable figures such as Minister of Humanitarian Affairs, Prof. Nentawe Goshwe Yilwatda, and NDPC CEO, Dr. Vincent Olatunji.
Governor Alia’s reforms reflect a broader shift towards digital governance in Nigeria, highlighting the potential of technology to drive inclusive economic growth and efficient public administration.
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E-commerce Lessons for Scaling Nigeria’s Food Distribution

By Diana Tenebe, Chief Operating Officer, Foodstuff Store
Nigeria stands at the cusp of an agricultural revolution with the ambitious plan to significantly transform its food and agriculture sector through the launch of the $510 million Special Agro-Industrial Processing Zones (SAPZ), financed by the African Development Bank and development partners. Fueled by the integration of cutting-edge technologies aimed at boosting food production and ensuring national food security. However, as yields increase, a formidable hurdle remains: the efficient and scalable distribution of this bounty across the nation’s diverse landscapes, often hampered by infrastructural limitations and logistical complexities.
Dr. Bosun Tijani, the Minister of Communication, Innovation, and Digital Economy, recently called on Nigerian farmers to prepare for digital and technologically advanced farming methods, emphasising their crucial role in boosting food production and security. Building upon this call for technological integration, and to truly unlock the full potential of Nigerian agriculture and ensure increased harvests translate to accessible and affordable food for all, the sector can draw invaluable lessons from the operational prowess of e-commerce giants like Amazon. Their success in navigating complex logistics and reaching vast customer bases offers a compelling blueprint for transforming Nigeria’s food distribution network.
Amazon’s dominance in the e-commerce realm is underpinned by a meticulously crafted logistics and supply chain system. Their significant investments in sprawling fulfillment networks, coupled with the strategic deployment of technology for route optimisation and real-time inventory tracking, have created an unparalleled engine for moving goods swiftly and efficiently. Furthermore, their optimisation of last-mile delivery, integration of automation within warehouses, and a hybrid approach blending in-house capabilities with shrewd partnerships underscore their commitment to scalability. This intricate ecosystem is designed to handle massive volumes and adapt to fluctuating demands – a crucial capability that Nigeria’s agricultural sector desperately needs.
Translating these principles to the Nigerian context requires a fundamental shift towards building a resilient delivery infrastructure specifically tailored for agricultural produce. This necessitates moving beyond traditional, often inefficient methods and embracing hybrid transportation models that account for varying road conditions and geographical challenges. Imagine a network that leverages a combination of refrigerated trucks for long-haul transport, smaller vehicles for navigating local terrains, and even innovative solutions like riverine transport where feasible. Integrating technologies like GPS tracking for real-time visibility of produce movement and strategically establishing a network of collection and distribution hubs across key agricultural zones can significantly streamline the flow of goods.
Implementing robust systems for real-time tracking of harvests and produce, mirroring Amazon’s inventory management, will be crucial in minimising spoilage and maximizing freshness as food travels from farm to consumer. Moreover, forging strategic alliances with existing local logistics providers, leveraging their on-the-ground knowledge and infrastructure, can provide a vital springboard for building a comprehensive network without starting entirely from scratch.
Beyond the physical movement of goods, the power of data, a cornerstone of Amazon’s success, holds immense potential for revolutionising Nigerian food distribution. Leveraging data analytics can provide invaluable insights into regional demand patterns, allowing for more accurate forecasting of optimal harvest and distribution times. This data-driven approach can help match agricultural supply with consumer needs with greater precision, reducing waste and ensuring that the right produce reaches the right markets at the right time – much like Amazon utilizes data for personalized recommendations and understanding customer purchase behavior. Imagine farmers making informed decisions about planting based on predicted market demands or logistics providers optimizing routes based on real-time demand fluctuations.
Furthermore, adopting Amazon’s unwavering focus on customer convenience and trust is paramount, especially when dealing with perishable goods. Establishing reliable delivery schedules, ensuring the quality and freshness of produce upon arrival, and implementing transparent processes throughout the supply chain are crucial for building confidence among both farmers and consumers. This might involve implementing quality control measures at various stages, providing clear communication about delivery timelines, and potentially even exploring traceability systems that allow consumers to understand the journey of their food.
Finally, navigating the complexities and dynamism of the Nigerian market demands a long-term vision and a high degree of adaptability, mirroring Amazon’s sustained focus and agility in the ever-evolving e-commerce landscape. The Nigerian agricultural sector must be prepared to iterate, learn from its experiences, and continuously refine its distribution strategies in response to local challenges and opportunities. This requires a collaborative approach involving government agencies, agricultural organisations, technology providers, and logistics companies working together to build a sustainable and efficient food distribution ecosystem.
By strategically adapting these e-commerce-inspired lessons in logistics, technology adoption, data-driven decision-making, and customer focus to the unique context of Nigerian agriculture, the nation can forge a distribution system capable of efficiently handling increased production. This transformative approach is not merely about moving food; it’s about ensuring that the fruits of Nigeria’s agricultural advancements reach every corner of the country, contributing significantly to food security, mitigating the rising cost of food, and ultimately cultivating a thriving and efficient agricultural future for all Nigerians.
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