Telecom
Digital Dividend and Consolidations: Elixirs for The Indisposed Communications Sector


By Osondu C. Nwokoro
There have been some momentous events in the telecommunications industry very lately. The visit of Google CEO, Sundar Pichai (following on the heels of earlier visits by Facebook’s Mark Zuckerberg and Microsoft’s Satya Nadella) readily comes to mind.
Equally significant are the recent approvals of an ICT Roadmap (2017 -2020) which adopts the spirit of the National Broadband Plan of 2013 and is supposed to stimulate the creation of around 2.5 million jobs, boost broadband penetration to 30% and increase ICT contribution to GDP to 20% by 2020, as well as the establishment of a multi-campus ICT University, by the Federal Executive Council.
Also, the internationally renowned mobile operator, Etisalat, pulled out of the Nigerian market and pursuant to this, the local replacement brand, 9mobile, emerged.
These events are noteworthy from two perspectives: they revalidate the three key stakeholder segments in the Nigerian broadband ecosystem – the content providers, government and network operators, and also serve as a reflection of the enthusiasm levels of each of the said segments for the industry and the attainment of the broadband goals.
It is unanimously agreed among all stakeholders that the opportunities offered by broadband are virtually boundless. Content providers are excited at the prospect of eager subscriptions and patronage in a massive national market of over 180 million people, over half of whom are under thirty years old. Government, naturally, is bullish about the socio-economic developmental benefits that will accrue from extensive broadband uptake. But while the operators are expected to make extensive investments in building and managing the networks upon which broadband traffic will be carried, every indicator points to the fact that they have strong reservations about the continued viability of their businesses in the face of base-level average revenues per user (ARPU), earnings before interest, tax, depreciation and amortization (EBITDA) and non-existent profit margins.
The two major local industry associations – the Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Association of Telecommunications Companies of Nigeria (ATCON) – as well as the worldwide body for mobile communications service providers, the GSMA, have consistently offered guidance, for some time now, on this state of affairs which effectively threatens the continued growth of the communications industry and has been reaffirmed somewhat dramatically by the Etisalat incident.
The causes of profit value erosion in the industry have been well-highlighted: rampant multiple taxation, steady dip in tariffs since industry inception in 2001 as against all other sectors which have since been enjoying tariff increases, heavy import dependencies for network components (most of which have a life cycle of between two to four years), wide foreign exchange variations among others.
Engagements are ongoing within the industry ecosystem and with government to address a good number of these issues, and the aim of this piece is not to focus on same. Rather, the purpose is to project that in the face of these unrelentingly constricting market conditions, after having voluntarily implemented various cost-saving practices like outsourcing, infrastructure sharing and staff-streamlining in recent years which have not ipso facto translated to profitability, in line with trends in more established markets, the next logical step for the network operators will be to go into “market self-correction” mode, to effect a reduction in the number of market players in order to remedy certain structural in-balances therein and re-energize market growth and, consequently, the attainment of the broadband aspirations.
Typically, this will be effected through mergers and consolidations as the market landscape presently displays the trappings of a consolidation-ready environment seen from the presence of multi-operators who are mostly in negative financial health and having disparate subscriber numbers as well as random frequency spectrum holdings.
The benefits of this option would include ensuring that existing investments are fully protected, the network and operating assets of the consolidating parties fully optimized/deployed to deliver more robust services to subscribers, and the emergent consolidated entity will have more subscribers as well as a larger market share than the component entities. The bottom line from these will be that the consolidated entity will be a much more profitable enterprise than its progenitors and therefore be attractive to additional investments for further expansion to facilitate the provision of truly world-class broadband services.
it is axiomatic that frequency spectrum is the oxygen which gives life to 4G LTE mobile broadband networks and so there must be assurances to investors who seek to consolidate incumbent networks that this resource will be available for the use of the re-engineered emergent entity. This is even more so in a situation where one of the consolidation targets owns slots of spectrum which are the points of attraction for the transaction. Assurance of availability will be in the form of prompt regulatory confirmation by the Nigerian Communications Commission (NCC) of the right of the emergent entity to use the frequency spectrum that had been assigned to each of the component consolidating networks without let or hindrance, upon due diligence inquiry. Such assurance will also be offered by the instant withdrawal of the “digital dividend” spectrum of 700/800mhz from the broadcasting industry by the National Frequency Management Council (NFMC) and allocation of same to the communications sector, followed by the publication of a transparent process for its assignment to the operators for the provision of 4GLTE services within a definite time frame as has been advised by the International Telecommunication Union (ITU) which had prescribed two separate cut-over dates that Nigeria has been unable to meet. Such institution of certainty and predictability should also arrest the incidence of indiscriminate acquisition of slots of the said frequency spectrum by eager operators, as has been witnessed in recent times.
The importance of frequency spectrum availability as a success factor in the merger of mobile companies has been underscored in various jurisdictions in Europe, North America, Asia and Africa where changing market conditions such as are currently being witnessed in Nigeria have driven such consolidations. Our summation is that this internationally recognized trend will also play out here and so urgent steps need to be taken by the relevant government offices to address the issues around frequency spectrum availability as outlined above. To this end, pursuant to the commendable work it is doing in the area of spectrum use reform via the ongoing spectrum trading and active infrastructure sharing consultations, the NCC will be required to publish rules around frequency spectrum administration in a consolidated market while the NFMC, working with the Ministries of Communications and Information (which have responsibility for telecommunications and broadcasting respectively) effects the devolution of the “digital dividend” frequency spectrum to the NCC (and retrieval of irregularly held slots of same) for transparent assignment to operators.
The implementation of these measures will certainly infuse the promoters of the incumbent network operators and prospective fresh investors with the confidence to commence definite discussions around the merger and consolidation of the operating companies. The result of successful consolidations will be beneficial to not just the investors who will enjoy enhanced returns but also to the content providers and other sub sectors in the service delivery value chain in the form of greater business volumes, the subscribers by way of modern and world class service offerings as obtainable in other more developed markets. Equally and more importantly, government stands to gain specially – directly and indirectly – as its broadband target and other relevant goals which are set out in the National Broadband Plan and the ICT Roadmap will be attained. This will therefore be a win-win for all stakeholders in the ecosystem.
The operators and investment community are expectant of the implementation of the afore-highlighted frequency spectrum availability proposals by government as a green light for the commencement of discussions on consolidation.
Osondu C. Nwokoro is Director External Affairs, ntel.
Telecom
ALTON Rues Vandalism, Others as Critical Infrastructures Suffer Attacks

Association of Licensed Telecoms Operators of Nigeria (ALTON), has decried persistent challenges such as vandalism, high operating costs, and regulatory bottlenecks threatening service delivery despite recent improvements in investment inflows.

Gbenga Adebayo, chairman, ALTON, warned that the continuous attack are putting strains on Nigeria’s telecom sector which serve as the backbone of the country’s economic and digital systems,
Adebayo, speaking in an interview on ARISE News, described telecommunications as the critical foundation supporting all sectors of the economy.
“Telecom operators are the infrastructure of infrastructures that supports all other sectors,” he said, stressing that the industry remains central to power, transport, security, and financial services.
Adebayo noted that the recent 50% tariff adjustment has helped restore investor confidence in the sector after years of underinvestment.
“It has restored confidence in the sector… we are seeing investment, we are seeing now the impact of that investment,” he said, adding that the sector is now beginning to recover gradually.
But, he warned that improvements in service quality remain constrained by multiple external challenges, including vandalism, insecurity, and regulatory bottlenecks.
“Things can be better… but there are also other external factors… vandalism, behavior of public actors, behavior of non-state actors,” he explained.
Adebayo highlighted the scale of infrastructure damage, particularly on fibre networks, noting a major disparity between international and domestic connectivity routes.
“The fiber optic in the Atlantic… has witnessed probably one outage in two years… the one running from Lagos to Kano, we record an average of about 40 cuts a day,” he said.
He explained that such disruptions significantly increase operating costs and affect service quality across the country.
Beyond vandalism, he pointed to theft of telecom equipment such as batteries and generators, as well as security challenges that prevent timely restoration of services in some regions.
“Issue of security… people are stealing batteries, they’re stealing generators,” he said, noting that some areas remain inaccessible during outages until security conditions improve.
Adebayo also called for urgent reforms in right-of-way charges and taxation policies, arguing that telecom infrastructure should be treated as essential national infrastructure.
“Right of way should become free of charge across the country… issue of multiple taxation… it has to be a thing of the past,” he stated.
On rising energy costs, he said operators are gradually adopting hybrid and renewable energy solutions, although the transition is slow and still exposed to vandalism risks.
“We are doing a lot on renewable energy and providing hybrid solution… but that takes time,” he said.
Adebayo concluded that while policy support and investment inflows are improving the outlook of the sector, sustainable progress will depend on stronger protection of telecom infrastructure and coordinated action among government, regulators, and communities to address vandalism, insecurity, and regulatory inefficiencies.
Telecom
Uber Expands Beyond Rides, Launches Hotel Booking With Expedia

Ride-hailing company Uber has introduced a new feature that allows users to book hotel rooms directly through its app, as part of its strategy to evolve into a broader lifestyle and services platform.

Uber announced that the hotel booking service is being launched in partnership with Expedia Group, giving users access to more than 700,000 hotel properties worldwide.
The company said the collaboration is also expected to expand in future to include short-term rental listings from Vrbo.
According to Uber, the hotel booking tool offers features similar to traditional online travel platforms, including destination search, maps, and filters based on pricing, amenities and guest ratings.
Users can also complete bookings using payment information already saved on the app.
Speaking during a presentation in New York City, Uber Chief Executive Officer, Dara Khosrowshahi, said the company was broadening its offerings beyond transportation and food delivery.
“We’re no longer just an app for rides, or even a family of apps for rides and eats. Uber is now an app for everything,” he said.
Chief Executive Officer of Expedia, Ariane Gorin, said the partnership was aimed at simplifying travel planning for users.
“Together, we can reduce the number of steps, save people time and money,” she said.
Uber’s latest move builds on its expansion strategy which began with the launch of Uber Eats in 2014.
Initially focused on food delivery, Uber Eats has since expanded into retail services, allowing customers to order products such as cosmetics, groceries and electronics.
Industry analysts say the development reflects the growing global trend toward “super apps” — digital platforms that combine multiple everyday services within one ecosystem.
This model is already widely adopted in markets such as China, where platforms like WeChat and Alipay integrate messaging, payments, travel bookings and e-commerce services.
Competitors are also broadening their offerings.
For instance, Airbnb has expanded beyond accommodation to include bookable local experiences, wellness services and mobility options.
Uber also disclosed plans to integrate more artificial intelligence-powered tools into its platform.
The company said upcoming features would enable users to plan meals, generate shopping lists and arrange deliveries through conversational prompts, while a voice assistant is also in development to support hands-free navigation within the app.
Telecom
FG Okays 112 as Toll-Free National Emergency Response Number

National Economic Council (NEC) of Nigeria has officially approved 112 as the unified, toll-free national emergency number to streamline responses to security, medical, fire, and natural disasters.

It is part of measures to strengthen Nigeria’s emergency lifeline and build a unified and coordinated national response to emergencies.
NEC also approved the establishment of a multi-agency implementation committee and programme coordination led by the Office of the Vice President and the National Communications Commission (NCC).
The approval was part of decisions taken at the 157th meeting of the NEC held virtually and chaired by Vice President Kashim Shettima.
Shettima said the 112 emergency lifeline had become necessary to prevent delay caused by bureaucratic bottlenecks, noting that what the citizens seek urgently when confronted by a natural disaster or insecurity is an urgent response and not bureaucracy.
“This is not only a technical reform. It is a test of the state’s humanity. In moments of fire, accident, robbery, medical emergency, flood, violence, or panic, citizens do not need bureaucracy.
“They need a response. They need to know one number to call, one system to trust, and one coordinated chain of action that moves quickly enough to save lives,” he stated.
He explained that while Nigeria is not beginning from zero, as the emergency number had been in existence, what is required at the moment “is coordination, adoption, standard operating procedures, public awareness, institutional ownership, and trust”.
The vice president described NEC as the nation’s economic engine room, where the federal government and the states must convert the Renewed Hope Agenda of President Bola Tinubu into practical outcomes.
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