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DisCo Must Repay Customers for Transformer Purchases, FCCPC Rules

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Federal Competition and Consumer Protection Commission has ordered the Ibadan Electricity Distribution Company to refund whatever consumers invest in buying transformers, poles, cables, and other items.

The Chief Executive Officer/Executive Vice-Chairman of FCCPC, Tunji Bello, gave this directive at the FCCPC Electricity Consumer Forum in Ota, Ogun State.

Bello, who was represented by an official of the commission, Mrs Bridget Etim, said it is not the duty of consumers to buy transformers, cables, or electric poles, saying such investments must be refunded by the Disco whenever they are made.

At the forum held in Ilogbo, Oju-Ore area of the Ado-Odo/Ota Local Government Area of Ogun, community leaders under various Community Development Committees and Associations, alleged that the IBEDC had failed to respond to their complaints despite a series of letters written to its officials.

The Ado-Odo/Ota Zonal CDC Chairman, Mr Olatunji Onaolapo, decried what he called the nonchalant attitude of IBEDC officials in the local government.

According to him, consumers now buy everything that should be provided by the Disco, yet many communities remain in darkness.

“In Itele Ota alone, our people have bought up to 80 transformers. IBEDC did not buy a single one. We will even pay for energisation, we will beg them to come and install a transformer that they are supposed to buy. It is uncalled for,” Onaolapo alleged.

Responding, the IBEDC boss in Ogun State, Abdulrasaq Jimoh, blamed the communities for buying the transformers without carrying the DisCo along.

Jimoh said the communities ought to inform the Nigerian Electricity Regulatory Commission of their intention to procure transformers and other items needed for electricity supply in their areas before going ahead to procure them.

However, the FCCPC official, Etim, interrupted the IBEDC’s Jimoh, saying, “I disagree.”

Etim told the Ibadan DisCo to learn from Jo’s Disco, which recently refunded its consumers even without NERC or FCCPC involvement.

“We are not going to accept that as a commission. For the ones that had happened before, we were not aware. We told the IBEDC before that for subsequent investments in network areas, returns must be given to the investors (the consumers). The previous ones were not properly documented with us, but subsequent ones must be refunded.

“I am correcting this because the Disco is saying you have to write NERC. If you tell the Disco that you want to invest, the Disco has the responsibility to escalate it to the regulator, that this is what the community is doing.

“In fact, let me tell IBEDC that Jos DisCo has had to compensate a community that invested in their network without informing NERC or FCCPC. I want IBEDC to change and learn,” Etim said.

Going forward, she urged Nigerians to always inform FCCPC of their plans to invest in the DisCos network going forward to ensure getting refunds through energy credit.

While presenting the EVC’s opening speech, the FCCPC boss stated that the three-day forum was convened under Sections 17, 127, 130, and 151 of the Federal Competition and Consumer Protection Act 2018.

She said the forum was designed to bridge the gaps between consumers and service providers in the electricity industry.

“Electricity is not merely a commodity. It is a vital service that powers livelihoods, businesses, and progress. However, the industry continues to grapple with persistent issues such as insufficient metering, billing inaccuracies, and infrastructure challenges, all of which require urgent and collaborative resolution.

“This event presents a non-adversarial forum for dialogue. Consumers will gain clarity on their rights and responsibilities, while Ibadan Electricity Distribution Company’s caseworkers will be available to address grievances on the spot. This aligns with our core mandate to ensure that consumer protection is practical, accessible, and responsive.

“At the heart of the FCCPC’s interventions is the recognition that electricity consumers are entitled to fairness, transparency, and accountability. We are guided by our commitment under the FCCPA to inform and educate consumers about their rights; facilitate complaint resolution and redress; encourage fair trade practices among service providers, and promote collaborative engagement that ultimately improves service delivery across the sector,” she said, quoting the executive vice chairman.

At the forum, officials of the IBEDC were on the ground to immediately attend to consumers’ complaints and get them resolved on the spot.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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NITDA Explores Partnership with Trust Stamp on Digital Trust and Innovation

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By Naeemah Junaid

The National Information Technology Development Agency (NITDA) has held strategic discussions with representatives of Trust Stamp, a NASDAQ-listed global technology company, to explore potential areas of partnership aimed at strengthening Nigeria’s digital trust framework and advancing innovation within the digital economy.

The meeting, chaired by NITDA Director General, Kashifu Inuwa Abdullahi, focused on identifying collaborative opportunities aligned with Nigeria’s digital transformation agenda and the Agency’s strategic priorities for building a secure, inclusive, and innovation-driven digital ecosystem.

Inuwa emphasised that trust remains a critical foundation for the growth of the digital economy, noting that secure systems and strong cybersecurity frameworks are essential for driving innovation, economic growth, and national development. He stated that building trust in digital platforms and services is key to accelerating adoption and unlocking opportunities across sectors.

He reiterated NITDA’s mandate as a regulator to create an enabling environment through forward-looking policies and regulatory frameworks that support innovation rather than promote specific technologies. According to him, government interventions are designed to stimulate markets, create opportunities, and empower both businesses and citizens to participate fully in the digital economy.

The Director General further reaffirmed Nigeria’s openness to investments that strengthen digital infrastructure and enhance digital services, stressing that sustainable national development is best driven by private sector participation under supportive regulatory and policy frameworks. He called for continued engagement to ensure alignment with national priorities and effective integration into Nigeria’s digital ecosystem.

In his remarks, Trust Stamp Vice President, Jonathan Pasha, highlighted the company’s global experience in secure verification and trust technologies, describing its approach as partnership-oriented and focused on delivering long-term value within local ecosystems. He noted that the company prioritises collaboration with governments and private sector stakeholders to address local challenges and expand access to secure digital services.

Pasha referenced Trust Stamp’s ongoing operations in Nigeria, including its collaboration with a telecommunications provider to enhance SIM swap prevention and fraud detection capabilities. He also outlined the firm’s biometric tokenisation technology, which converts biometric data into secure, privacy-preserving representations, enabling verification processes without exposing sensitive information.

He explained that the technology supports secure verification, fraud prevention, financial inclusion initiatives, and the tokenisation of real-world assets, while being designed to function effectively in low-connectivity environments and on low-specification devices to expand access to digital services.

Both parties expressed interest in advancing technical-level discussions to identify specific areas of collaboration aligned with national priorities and Nigeria’s digital transformation objectives.

NITDA reaffirmed its commitment to fostering a secure and trusted digital economy through strategic partnerships, robust regulatory frameworks, and initiatives that promote innovation, inclusion, and sustainable growth.


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Geocycle, Ecobag Mart, Leovia Farms emerge winners at Greenlabs Demo Day

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Three youth-led startups — Geocycle, Ecobag Mart and Leovia Farms — have emerged top winners at the Greenlabs Cohort 2 “Powering Food Systems” Demo Day, securing pre-seed funding to scale solutions targeting Nigeria’s food insecurity, post-harvest losses and climate pressures.

Geocycle, Ecobag Mart, Leovia Farms emerge winners at Greenlabs Demo Day

CADEF

The Demo Day, hosted under the Greenlabs Incubation Programme powered by the Consumer Advocacy and Empowerment Foundation (CADEF) in partnership with Jacobs Ladder Africa (JLA), spotlighted 16 innovators selected through a nationwide call and intensive mentor-guided screening process.

Organisers said the winning solutions stood out for their scalability, environmental sustainability and potential to strengthen fragile agricultural value chains. The pre-seed support will fund prototype refinement, business registration, market validation and early commercial deployment.

Other finalists showcased at the event included Agricool and Dry Heat Solutions, with all participants advancing into a structured nine-month incubation programme focused on enterprise development, expert mentorship and access to growth resources aimed at transforming early-stage ideas into viable green businesses.

Delivering the keynote on behalf of the Permanent Secretary, Ministry of Agriculture and Food Systems, Emmanuel Audu Fatai described the emergence of the winners as proof that youth innovation is becoming central to Africa’s food future.

According to him, the continent’s vast agricultural potential continues to coexist with food shortages, climate stress and weak value chains, making technology-driven and energy-efficient solutions critical to achieving sustainable food security.

Executive Director of CADEF, Prof. Chiso Ndukwe-Okafor, said the selection of the three winners reflects the programme’s shift from ideas to impact-driven enterprises capable of creating jobs and delivering measurable community value.

She added that beyond funding, the incubation framework is designed to instil financial discipline, integrity and long-term business sustainability among participating founders.

Chief Innovation Officer at Jacobs Ladder Africa, Karen Chelang’at, noted that the winning solutions directly address real food-system failures through renewable-energy integration, loss reduction and productivity improvement across sectors such as poultry, aquaculture and agricultural logistics.

She emphasised that the ultimate measure of success will be the ability of the startups to achieve market readiness, scale operations and generate tangible economic and environmental impact.

Organisers stressed that while policy support remains important, cross-sector collaboration and youth-driven enterprise will play a decisive role in building resilient food systems and advancing Nigeria’s transition to a green economy.

With incubation now underway and funding secured, the emergence of Geocycle, Ecobag Mart and Leovia Farms marks a significant step toward translating youth innovation into practical solutions for Nigeria’s food and climate challenges.


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NDIC Moves to Boost Customers’ Confidence in Nigerian Banks

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The Nigeria Deposit Insurance Corporation (NDIC) has reaffirmed its commitment to safeguarding the nation’s financial system, announcing that its recent upward review of the maximum deposit insurance coverage now protects about 99% of depositors in the Country.

Kabir Katata, Executive Director (Operations), NDIC, stated this on Wednesday at the Corporation’s 2025 Stakeholders’ Town Hall Meeting held in Enugu.

Katata, while speaking on the theme, “Deepening Stakeholder Engagement,” said the policy to expand deposit insurance coverage was deliberately designed to protect small savers, promote financial inclusion and strengthen public confidence in the banking sector.

He explained that the town hall meeting was aimed at engaging stakeholders across various sectors, including academia, market associations and civil society groups.

“The essence of this town hall meeting is to interact with our stakeholders, tell them what we do and listen to their questions so they can better understand the role NDIC plays in society. We guarantee depositors’ funds and supervise banks to ensure that depositors are protected”, he said.

Katata noted that following the 2024 review of deposit insurance coverage, depositors in Deposit Money Banks (DMBs), Mobile Money Operators (MMOs) and Non-Interest Banks (NIBs) are now insured up to N5 million per depositor.

Similarly, depositors in Microfinance Banks (MFBs), Primary Mortgage Banks (PMBs) and Payment Service Banks (PSBs) now enjoy insurance coverage of up to N2 million per depositor.

“This means that in the event of a bank failure, depositors are promptly paid up to the insured limit,” he said.

He added that depositors with balances exceeding the insured limit would receive the initial insured sum, while the outstanding balance would be paid as liquidation dividends upon realisation of the failed bank’s assets and recovery of debts.

Highlighting improvements in the payout process, Katata referenced the recent resolution of defunct institutions, including Heritage Bank Limited, Union Homes PLC and Aso Savings and Loans PLC.

He said that the Corporation successfully leveraged the Bank Verification Number (BVN) as a unique identifier to trace depositors’ alternative accounts and transfer insured sums within days of bank closures.

“I urge all depositors to ensure that their BVN is properly linked to their bank accounts and identity records. This greatly facilitates seamless and timely access to insured deposits in the event of bank failure,” he advised.

Katata emphasised that although the NDIC works closely with the Central Bank of Nigeria (CBN) to ensure sound corporate governance and regulatory compliance in banks, financial system stability remains a shared responsibility.

“While the CBN and NDIC continue to strengthen oversight, depositors also have a responsibility to remain vigilant and well-informed,” he said.

 


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