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Drop in Mobile Money Agent Outlets Worries Stakeholders

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by Chike onwuegbuchi

The number of Mobile money agent networks has continued to witness drop in the past one year and stakeholders are not happy about it.

 

According to IMF Data: Eight Annual Financial Access Survey Report, 2017 for Nigeria, mobile money agent outlets available for 100,000 adults to use is 17.53 as at the end of 2016 down from 20.82 outlets available for 100,000 adults in 2015.

 

This according to stakeholders is an indication of drop in the number of Mobile money outlets in 2016 compared to 2015.

 

Reacting to the development, Sarafadeen Fasasi, president, Association of Mobile Money Agents in Nigeria, said that the situation will be worst by the time 2017 report is released because of what he attributed to as unfavourable policy of Central Bank of Nigeria and money deposit banks towards mobile money agents.

 

He said that mobile money agents registered by banks to facilitate their mobile money operations are not supported with credit facility to grow their business.

 

“More so, CBN and mobile money operating banks’ policies on Mobile money is wrong. They are focusing on volume as against performance. CBN gave banks unrealistic target of growing mobile money agents’ number, and to meet this target, banks start activating agents online without monitoring their performance this gave rise to ghost agents,” he said.

 

Fasasi however lamented lack of investment in mobile money agent networks in the country and urged CBN to create enabling environment that will make investing in the mobile money agent business in the country attractive.

 

“What we see today is grants to mobile money operators and mobile money agents are not remembered in all of this which led to them going out of business. This situation is inimical to achieving CBN target of reducing financial exclusion rate to 20% by 2020,” he added.

 

Tuned Ogungbade, chief executive officer, Global Accelerex, had at Nigeria Information Technology Reporters’ Association (NITRA) forum emphasized that the world is getting better at understanding the mechanics of financial inclusion, and the ways that digital technology can accelerate it.

 

According to him, ‘digital financial inclusion is a powerful tool for tackling poverty, increases consumer activity and trade as well improves the economy of the country which is beneficial even for the wealthy. Financial inclusion will indirectly increase the tax revenue going to the government’.

 

He urged the banks and other financial institutions to embrace innovation and using digital technology to take advantage of the huge untapped potential in the smaller towns and cities and providing them with the required type and form of financial services.

 

He decried lack of digital services that support the volume and form of services required to capture the low income and rural population.

 

 

 


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E-Financial

Polaris Bank Targets Youth with Financial Literacy Drive

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As conversations around money become more complex in a fast-evolving digital world, the need to Building Financially Smart Future and equip young people with the right financial knowledge, has never been more urgent.

Polaris Bank Targets Youth with Financial Literacy Drive

Polaris Bank

From spending habits to saving culture, digital transactions, and entrepreneurial thinking, financial literacy is increasingly becoming a life skill, not just a nice-to-have.

It is against this backdrop that Polaris Bank is participating in this year’s Global Money Week (GMW), a global financial awareness campaign which kicked off from Tuesday, April 7 through Thursday, April 30, 2026.

Global Money Week is an annual initiative led by Child and Youth Finance International in collaboration with key stakeholders, including financial service providers and government institutions, to inspire children and young people to learn about money management, livelihoods, and entrepreneurship.

During the 2025 edition Polaris Bank reached and impacted directly 3,372 students, across 35 secondary schools in 36 states across Nigeria.

With the 2026 theme, “Smart Money Talks,” this year’s campaign shines a spotlight on the importance of making informed financial decisions in an increasingly digital environment. It also reinforces the value of critical thinking, emotional intelligence, and sound financial judgement in helping young people navigate today’s financial realities.

For Polaris Bank, participation in Global Money Week goes beyond fulfilling a statutory obligation. It reflects the Bank’s broader commitment to advancing financial literacy, promoting inclusion, and empowering the next generation with practical knowledge that can shape better financial behaviour and long-term economic wellbeing.

In line with the directive of the Central Bank of Nigeria (CBN) through the Financial Literacy Secretariat, Polaris Bank will conduct Financial Literacy Sessions in schools across states where it maintains branch presence. These sessions will provide students and young adults with useful insights into key areas such as; saving, budgeting, responsible use of financial products, digital financial services, and entrepreneurship.

The initiative also presents an important opportunity for the Bank to engage directly with young people at a formative stage in their lives, helping them build confidence in money matters and make more informed choices as they grow into financially active adults.

At a time when financial decisions are increasingly shaped by technology, peer influence, and instant access to digital tools, Polaris Bank believes that early education is critical to helping young people distinguish between impulse and intention, trend and truth, convenience and responsibility.

By taking financial literacy conversations into schools, the Bank is not only supporting a national mandate but also contributing to the development of a generation that is better informed, more financially aware, and more capable of making smart choices for the future.

Polaris Bank remains committed to initiatives that create meaningful impact, strengthen communities, and empower individuals through knowledge-driven engagement.


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See Key Changes in BVN Rule from May 1 by CBN

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Central Bank of Nigeria (CBN) is implementing stricter Bank Verification Number (BVN) regulations, including limiting phone number changes to only once in a lifetime.

See Key Changes in BVN Rule from May 1 by CBN

This will take effect from May 1.

Also, mobile apps will be restricted to one device, a 24-hour temporary watch-list for suspicious transactions will be enforced, and enrollment is restricted to individuals aged 18 and above.

Other key changes are:

One Device Policy: Mobile banking apps will be restricted to one device, with automatic logout when accessing another device.

Fraud Watchlist: BVNs linked to suspicious activity will be placed on a 24-hour, temporary, or permanent blacklist, temporarily freezing accounts.

Age Restriction: Enrollment for BVN is now restricted to individuals aged 18 and above.

Data Correction: Changes to BVN profile details (Name, DOB) are also heavily restricted, allowing only one-time corrections to data.


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Paga Group Rejigs Leadership as Oviosu, Founder Becomes Group CEO

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Paga Group has announced a major leadership restructuring, marking 17 years of operation and signalling a strategic shift toward deeper financial infrastructure development, emerging technologies, and expansion across Africa.

Paga Group Rejigs Leadership as Oviosu, Founder Becomes Group CEO

Tayo Oviosu, founder (front) and Ope Oyinloye, Group COO and CEO of Paga Nigeria

With the restructuring, Tayo Oviosu, founder, is now the Group CEO, while Ope Oyinloye has been appointed Group COO and CEO of Paga Nigeria, in an acting capacity, pending regulatory approval from the Central Bank of Nigeria (CBN).

Oviosu will also serve as executive chairman of the Group Board and non-executive chairman of Paga Nigeria.

He will be leading Paga Labs, driving geographic expansion, and overseeing fundraising efforts.

The fintech company said the changes represent a transition from its foundational phase into a new growth chapter, known as ‘Act 2’, focused on connecting Africans to global financial systems, scaling innovation, and entering new markets.

To support this transition, the company announced key leadership changes. advertisement

Jay Alabraba, co-founder, has been appointed group director of Special Projects, where he will initially lead the company’s expansion into lending and support new market entry initiatives.

Speaking on the transition, Oviosu said the company’s mission remains unchanged but its approach continues to evolve.

“Act 1 proved that we could build a profitable, high-growth infrastructure business that the world’s leading companies trust. Act 2 is about taking that infrastructure to its full potential—connecting Africans to global financial rails, moving into new markets, and leading the next wave of financial technology,” he said.

Oyinloye added that his focus will be on sustaining operational excellence while scaling the company’s next phase of growth.

With the new structure in place, Paga is positioning itself to play a more significant role in shaping the future of financial services across Africa, particularly as digital payments, blockchain technologies, and AI-driven solutions gain traction across the continent.

Paga has since evolved into a full-stack financial services infrastructure provider. Its offerings now span enterprise solutions through Paga Engine, consumer services via the Paga app, and merchant tools under Doroki.

The company’s first phase delivered significant growth. Between 2021 and 2025, total transaction value processed increased 17-fold to $11 billion across 169 million transactions in 2025 alone, with more than $1.5 billion processed monthly.

Net revenues grew five times within the same period, underscoring the scalability of its model.

Paga also expanded its enterprise footprint, with over 265 clients which include global firms such as PayPal, Meta, Amazon, LemFi, Tencent, Pesa, and Verto building on its infrastructure.

The company was further recognised by the Financial Times and Statista as one of Africa’s fastest-growing companies for three consecutive years from 2023 to 2025.

As part of its new strategic direction, Paga outlined three priorities which are strengthening its financial infrastructure to connect local and global payment systems; advancing emerging technologies such as stablecoins, cryptocurrency, and artificial intelligence through its innovation arm, Paga Labs; and expanding into new African markets.


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